Understanding, Managing and Implementing Quality: Frameworks, Techniques and Cases
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- Synopsis
- This book considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques. Incorporating a critical orientation and drawing upon original case-studies, it also reviews the implementation of a variety of quality management programmes in a range of organisational contexts, including manufacturing, higher education, health care, policing and retailing.
- Copyright:
- 2002
Book Details
- Book Quality:
- Publisher Quality
- ISBN-13:
- 9781134596157
- Related ISBNs:
- 9780203464083, 9780415222716, 9780415222716, 9780415222723, 9780415222723
- Publisher:
- Taylor and Francis
- Date of Addition:
- 06/05/20
- Copyrighted By:
- Jiju Antony and David Preece
- Adult content:
- No
- Language:
- English
- Has Image Descriptions:
- No
- Categories:
- Nonfiction, Business and Finance
- Grade Levels:
- College Freshman
- Submitted By:
- Bookshare Staff
- Usage Restrictions:
- This is a copyrighted book.
- Edited by:
- Jiju Antony
- Edited by:
- David Preece