Building Great Customer Experiences (2002)

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Synopsis
This book is about building and delivering great customer experiences. Many companies neglect this, but the physical execution and emotional impact of customer experiences, companies and brands may ultimately determine customer satisfaction and loyalty and commercial success. With the use of compelling examples and cases the authors show that this is key for all companies and organisations.
Copyright:
2002

Book Details

Book Quality:
Publisher Quality
ISBN-13:
9780230554719
Related ISBNs:
9780333990131
Publisher:
Palgrave Macmillan UK, London
Date of Addition:
Copyrighted By:
N/A
Adult content:
No
Language:
English
Has Image Descriptions:
No
Categories:
Nonfiction, Business and Finance
Submitted By:
Bookshare Staff
Usage Restrictions:
This is a copyrighted book.

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