Treat Your Customers: Thirty Lessons on Service and Sales That I Learned at My Family's Dairy Queen Store
By:
Sign Up Now!
Already a Member? Log In
You must be logged into UK education collection to access this title.
Learn about membership options,
or view our freely available titles.
- Synopsis
- A successful Fortune 500 corporate executive shares the secrets of great customer service that he learned from working at his family's Dairy Queen(R) storeCustomer service is the cornerstone of every successful business, and in Treat Your Customers, corporate businessman Bob Miglani reveals winning strategies for sales and service using anecdotes and analogies from his experiences working at his family's Dairy Queen(R) store.Miglani cuts to the essence of what makes great customer service by sharing clear, concise techniques and guidelines for coping with angry customers, minimizing stress, and making customer service providers feel great about doing their jobs. Both charming and educational, Treat Your Customers will appeal to any business owner, manager, or corporate employee who wants to enhance sales, motivate employees, and keep customers coming back.
- Copyright:
- 2006
Book Details
- Book Quality:
- Publisher Quality
- Book Size:
- 160 Pages
- ISBN-13:
- 9781401384333
- Related ISBNs:
- 9781401384333, 9781401301989
- Publisher:
- Hachette Books Ireland
- Date of Addition:
- 07/11/21
- Copyrighted By:
- Bob Miglani
- Adult content:
- No
- Language:
- English
- Has Image Descriptions:
- No
- Categories:
- Nonfiction, Business and Finance, Education
- Grade Levels:
- Eighth grade, Ninth grade, Tenth grade, Eleventh grade, Twelfth grade, College Freshman, College Sophomore, College Junior, College Senior, Graduate Student, Undergraduate Student
- Reading Age:
- 13 and up
- Submitted By:
- Bookshare Staff
- Usage Restrictions:
- This is a copyrighted book.