Brilliant Customer Service (Brilliant Business Ser.)
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- Synopsis
- Keep them coming back for more Brilliant Customer Service is your guide to help you deliver exceptional customer service and keep your customers coming back time and time and again. It’s for anyone involved in any organisation – whether you run your own business, manage people or you are a customer facing employee. It doesn’t matter what your budget is, you’ll find lots of simple changes you can implement right now to build a highly successful customer service strategy. BRILLIANT OUTCOMES · Identify your customers real needs and how best to meet them · Build trust and long term loyalty with your customers to stay ahead of the competition · Make sure you are remembered and recommended
- Copyright:
- 2012
Book Details
- Book Quality:
- Publisher Quality
- Book Size:
- 216 Pages
- ISBN-13:
- 9780273759959
- Publisher:
- Pearson Education
- Date of Addition:
- 10/02/24
- Copyrighted By:
- Pearson education Limited
- Adult content:
- No
- Language:
- English
- Has Image Descriptions:
- No
- Categories:
- Nonfiction, Business and Finance
- Reading Age:
- 18 and up
- Submitted By:
- Bookshare Staff
- Usage Restrictions:
- This is a copyrighted book.