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The Asshole Survival Guide: How to Deal with People Who Treat You Like Dirt

by Robert I Sutton

From the international bestselling expert on dealing with assholes'With cutting-edge research and real-life examples that are thought-provoking and often hilarious, thisis an indispensable resource'Gretchen Rubin, author of The Happiness Project'At last someone has provided clear steps for rejecting, deflecting, and deflating the jerks who blight our lives. Better still, that someone is the great Bob Sutton, which ensures that the information is useful, evidence-based, and fun to read'Robert Cialdini, author of Influence and Pre-Suasion'If only Bob Sutton's book had been available to help me deal with the full complement of 1st-class assholes I've encountered in my 50-year professional life. No names shall be mentioned'Tom Peters, co-author of In Search of ExcellenceBeing around assholes, whether at work or elsewhere, can damage performance and affect wellbeing: having one asshole in a team has been shown to reduce performance by 30 to 40%. And social media has only given rise to further incivility -- 40% of people have experienced harassment online.In The Asshole Survival Guide, Stanford professor Robert Sutton offers practical advice on identifying and tackling any kind of asshole -- based on research into groups from uncivil civil servants to French bus drivers, and 8,000 emails that he has received on asshole behaviour.With expertise and humour, he provides a cogent and methodical game-plan. First, he sets out the asshole audit, to find out what kind of asshole needs dealing with, and asshole detection strategies. Then he reveals field-tested, sometimes surprising techniques, from asshole avoidance and asshole taxes to mind-tricks and the art of love bombing. Finally, he explains the dangers of asshole blindness -- when the problem might be yours truly.Readers will learn how to handle assholes - in the workplace and beyond - once and for all!

Identity: Community, Culture, Difference (PDF)

by Jonathan Rutherford

This classic collection of essays and photography points to ways in which notions of identity can inform changing conceptions of democratic politics. Categories of identity, such as gender, race, class and sexuality are re-examined to allow a move away from a fixed moralistic approach to identity politics, and towards a recognition of difference, autonomy and interdependence. In discussing subjects as diverse as consumerism, green politics, racism, psychoanalysis, ethics and values, Aids and citizenship, feminism and age, the GLC and The Satanic Verses, these essays place an understanding of people’s sense of ‘who they are’ at the heart of radical politics. Contributors include: Frances Angela, Homi Bhabha, Stuart Hall, Kobena Mercer, Pratibha Parmar, Jonathan Rutherford, Andrea Stuart, Simon Watney, Jeffrey Weeks, Lola Young.

Cringeworthy: How to Make the Most of Uncomfortable Situations

by Melissa Dahl

Have you ever said goodbye to someone, only to discover that you're both walking in the same direction? Or had your next thought fly out of your brain in the middle of a presentation? Or accidentally liked an old photo on someone's Instagram or Facebook, thus revealing yourself to be a creepy social media stalker? Melissa Dahl, New York magazine's "Science of Us" editor, has experienced all of those awkward situations, and many more. Now she offers a thoughtful, original take on what it really means to feel awkward. She invites you to follow her into all sorts of mortifying moments, drawing on personal experience and in-depth psychological research to answer questions you've probably pondered at some point, such as: * Why are situations without clear rules most likely to turn awkward? * Are people really judging us as harshly as we think they are? * Does anyone ever truly outgrow their awkward teenage self? If you can learn to tolerate life's most awkward situations -- networking, difficult conversations, hearing the sound of your own terrible voice -- your awkwardness can be a secret weapon to making better, more memorable impressions. When everyone else is pretending to have it under control, you can be a little braver and grow a little bigger.

Trusted: The Human Approach To Building Outstanding Client Relationships In A Digitised World (PDF)

by Lyn Bromley Donna Whitbrook

In a world of increasingly digitised interactions it’s more essential than ever for businesses to connect with their customers and staff on a human level. Trusted gives clear strategies to build and maintain deep professional relationships, authentically. The revolutionary T-spot model explores the five essential areas that must be aligned to create professional trust - mindset, communication, interaction, behaviour and professional image - and reveals where the ‘credibility thief’ is damaging that trust and, ultimately, your profits. Beautifully designed with concepts illustrated visually throughout, Trusted is full of inspirational ideas, top tips and insights drawn from the authors’ work with world-class organisations. It shows leaders how to focus on the skills that impact on the client experience and the company’s ability to deliver outstanding service, resulting in improved profits, employee retention, company growth and competitive advantage.

Practical Thinking: Four Ways to be Right, Five Ways to be Wrong (Pelican Ser.)

by Edward De Bono

In Practical Thinking de Bono’s theme is everyday thinking, how the mind actually works – not how philosophers think it should. Based on the results of his famous Black Cylinder Experiment (a critical thinking task that asks participants why they think a black cylinder falls over), de Bono explores the four practical ways of being right. From there he picks out and names the five levels of understanding – and the five major mistakes in thinking. From memes and Instagram to twitter and bestselling books like Mistakes I Made At Work, mistakes – and what we can learn from them – are a hot topic. With Edward you’ll learn exactly why we all make them.

Family: Life, Death and Football: A Year on the Frontline with a Proper Club (Travelers' Tales Guides)

by Michael Calvin

From the award-winning author of NO HUNGER IN PARADISEOutside the global spotlight, footballers don't drive Aston Martins or pose for underwear ads. This is war. This is life. This is football.Michael Calvin turned up for the first day of pre-season training at Millwall FC. 333 days later, he sat among the subs at Wembley.Over the course of a season, he witnessed the intimate everyday life of a football club far from the glitz and glamour of the Premier League, and the unique characters that come together every day on the field. These are dedicated, hard-working family men, close to their roots, 'playing for the people who hate their jobs, who'd love our lives.' Forget about the over-hyped circus of the Premier League. This is the beautiful game in all its raucous glory: essential reading for anyone whom football is a way of life.

Food Refusal and Avoidant Eating in Children, including those with Autism Spectrum Conditions: A Practical Guide for Parents and Professionals

by Gillian Harris Elizabeth Shea

Many children with Autism Spectrum Disorder (ASD) have a restricted dietary range, and this book provides parents with advice and training on how to deal with this condition and achieve a healthier and more balanced diet. Now described as Avoidant or Restrictive Food Intake Disorder (ARFID), it is due to sensory hypersensitivity, and it can impact upon the health of the child, upon the family, and upon social integration. Based upon successful training packages the authors provide for parents and professionals, this book enables the reader to understand the condition and work with it, gradually increasing the range of food a child is able to eat. It includes 'box outs' with case studies, points of interest and action points to make this an accessible and resourceful read.

The Popularity Illusion: Why status is toxic but likeability wins all

by Mitch Prinstein

Who doesn't want to be more popular? Popularity expert Professor Mitch Prinstein shows that perhaps we should be careful what we wish for ...Surely a person's popularity, be it at school, work or on social media, is the best predictor of how happy and successful they will be? The truth is actually much more complex and is based on millennia of human evolution. In this impeccably researched and highly entertaining book, Professor Mitch Prinstein reveals that there are two very distinct types of popularity: the first based on status and the second based on likeability. Whilst we may be hardwired to crave status, only one of these types will really get you where you want. Based on two decades of research into the human psyche and genetic make-up, The Popularity Illusion reveals the science behind what popularity is and why we care about it so much – even if we don't think we do. Investigating social media phenomena, playground cliques and work place politics, Professor Mitch Prinstein explores how popularity taps into our basic need to survive and examines the surprising links to our health and lifespan, offering important insights for all of us about how we can cultivate the right kind of popularity of ourselves and our children. An enlightening read on a topic that has fascinated us for centuries, The Popularity Illusion will show you how popularity influences your life in unexpected ways.First published in hardback as Popular: Why Being Liked is the Secret to Greater Success and Happiness.

Creative Superpowers: Equip Yourself for the Age of Creativity

by Daniele Fiandaca Mark Earls Laura Jordan Bambach Scott Morrison

Do you remember what it was like to be a child? A time when your imagination would run rife and it was easy to imagine yourself as a superhero? What was your superpower? Flying at the speed of light, X-ray vision, invisibility or the ability to turn your brussels sprouts into ice cream? In Creative Superpowers, we have assembled some of the world’s creative leaders to bring to life the modern skillset for creative problem-solving. It will help you re-learn key traits often forgotten from childhood, such as adaptability, curiosity, empathy and fearlessness; the superpowers of Hacking, Making, Teaching and Thieving. The book includes contributions from architects, CEOs, creative directors, culture hackers, educators, fashion designers, marketers, musicians, storytellers and many more. People who will show you how hacking helps you tackle problems in different ways, how making opens up new parts of your brain, how teaching yourself and others consolidates experience in a fast-paced world and how looking to what already exists is a brilliant tool for solving problems. Expect to come away inspired to use your newly learned creative superpowers to thrive in the Age of Creativity. The cape is optional.

Foundations Of Offender Rehabilitation

by Sharon Casey Andrew Day Jim Vess Tony Ward

The past three decades has seen dramatic changes in the way in which the criminal justice system responds to those who break the law. The old claim in the field of correctional psychology that "nothing works" has strongly been refuted in the face of evidence from rehabilitation programmes that do make a difference. The graduate student in forensic psychology could easily be overwhelmed by the plethora of information now available. This new textbook offers a comprehensive approach to forensic and correctional psychology, demonstrating how theory and practise can be applied and integrated. Written by intentionally recognized experts within the field, the authors guide the students through the core theories and concepts that underpin forensic practise within the legal systems of different countries (UK, USA, Canada, Australia and Singapore), show how this knowledge informs current thinking in offender rehabilitation and reintegration and provide a series of case studies looking at sexual offenders, female offender, juveniles and offenders with mental disorders. This book is the perfect overview for graduate students of forensic and correctional psychology engaged with offender rehabilitation and assessment and the psychology of law.

Foundations Of Offender Rehabilitation (PDF)

by Sharon Casey Andrew Day Jim Vess Tony Ward

The past three decades has seen dramatic changes in the way in which the criminal justice system responds to those who break the law. The old claim in the field of correctional psychology that "nothing works" has strongly been refuted in the face of evidence from rehabilitation programmes that do make a difference. The graduate student in forensic psychology could easily be overwhelmed by the plethora of information now available. This new textbook offers a comprehensive approach to forensic and correctional psychology, demonstrating how theory and practise can be applied and integrated. Written by intentionally recognized experts within the field, the authors guide the students through the core theories and concepts that underpin forensic practise within the legal systems of different countries (UK, USA, Canada, Australia and Singapore), show how this knowledge informs current thinking in offender rehabilitation and reintegration and provide a series of case studies looking at sexual offenders, female offender, juveniles and offenders with mental disorders. This book is the perfect overview for graduate students of forensic and correctional psychology engaged with offender rehabilitation and assessment and the psychology of law.

Abnormal Psychology (2nd Edition) (PDF)

by Robin S. Rosenberg Stephen M. Kosslyn

Rosenberg and Kosslyn's Abnormal Psychology brings students to the forefront of the study of the brain and its role in psychological disorders. The new edition features the book's distinctive emphasis on the interplay between the neurological, psychological, and social factors involved in understanding psychological disorders and their treatment.

Theories of Developmental Psychology (6th Edition) (PDF)

by Patricia H. Miller

Always reflective of the latest research and thinking in the field, Patricia Miller's acclaimed text offers an ideal way to help students understand and distinguish the major theoretical schools of child development. This fully updated new edition includes a new focus on biological theories of development, and offers new instructor resource materials. Each major theory is discussed in terms of general orientation, mechanisms of development, its' strengths and weaknesses, its' applications, the historical context that led to its' development, and in an all new section the contemporary research associated with it.

Fundamentals of Abnormal Psychology (400MB+)

by Ronald J. Comer

400MB+ please request by email. In this new edition of his brief text, Comer again draws on his experience as an educator, researcher, and practicing therapist to cover the basic concepts of psychopathology in a way that is scientifically sound, widely accessible, and extraordinarily empathetic. Fundamentals of Abnormal Psychology can also be purchased with the breakthrough online resource, LaunchPad, which offers innovative media content, curated and organised for easy assignability. LaunchPad's intuitive interface presents quizzing, flashcards, animations and much more to make learning actively engaging.

The Anti-Anxiety Diet: From the Bestselling Author of I Quit Sugar

by Sarah Wilson

A two-week sugar detox that tackles anxiety (for good).Why are we so anxious? Why are more of us more anxious than ever before? The most recent and compelling science tells us that anxiety is not merely a chemical imbalance in the brain, it’s a result of inflammation and a dodgy gut. Which means that anxiety has a lot to do with our lifestyle choices, particularly what we’re putting in our mouths.If you’re eating more than six teaspoons of sugar a day, then no wonder you’re anxious. But there are some simple swaps you could make to help ease and soften your anxiety. Ditching processed food and eating more whole foods leads to better mental health. And the most direct way to make this switch is to quit sugar.In The Anti-Anxiety Diet, sugar addiction expert Sarah Wilson explores how the anxiety fix doesn’t have to be medication. It could be putting in place a few simple, sensible and life-enhancing dietary and daily habit change-ups.This is a little book about what to eat if you want to feel well. Packed with delicious, easy-to-prepare recipes and colour photos it’s a simple two-week plan to soothing the anxiety beast.

Existential Perspectives on Human Issues: A Handbook for Therapeutic Practice (PDF)

by Claire Arnold-Baker Emmy Van Deurzen

Existential Perspectives on Human Issues offers students, teachers and practitioners alike a definitive handbook for the practice of existential psychotherapy. For the first time leading figures from the existential field have been brought together to discuss a wide range of issues fundamental to human existence and consequently therapeutic work with clients. Divided into four parts, the book presents different dimensions of living; physical, social, personal and spiritual. Each chapter gives a brief overview of the literature on the topic under discussion as well as a historical background. Theory and practice are addressed with case illustrations highlighting particular relevance. Critical considerations, possible drawbacks and research needs are additionally detailed and suggested further reading is given.

Mourning Sex: Performing Public Memories (PDF)

by Peggy Phelan

This is a book about the exhilaration and the catastrophe of embodiment. Analyzing different instances of injured bodies, Peggy Phelan considers what sustained attention to the affective force of trauma might yield for critical theory. Advocating what she calls "performative writing", she creates an extraordinary fusion of critical and creative thinking which erodes the distinction between art and theory, fact and fiction. The bodies she examines here include Christ's, as represented in Caravaggio's painting The Incredulity of St Thomas, Anita Hill's and Clarence Thomas's bodies as they were performed during the Senate hearings, the disinterred body of the Rose Theatre, exemplary bodies reconstructed through psychoanalytic talking cures, and the filmic bodies created by Tom Joslin, Mark Massi, and Peter Friedman in Silverlake Life: The View From Here. This new work by the highly-acclaimed author of Unmarked makes a stunning advance in performance theory in dialogue with psychoanalysis, queer theory, and cultural studies.

Mourning Sex: Performing Public Memories

by Peggy Phelan

This is a book about the exhilaration and the catastrophe of embodiment. Analyzing different instances of injured bodies, Peggy Phelan considers what sustained attention to the affective force of trauma might yield for critical theory. Advocating what she calls "performative writing", she creates an extraordinary fusion of critical and creative thinking which erodes the distinction between art and theory, fact and fiction. The bodies she examines here include Christ's, as represented in Caravaggio's painting The Incredulity of St Thomas, Anita Hill's and Clarence Thomas's bodies as they were performed during the Senate hearings, the disinterred body of the Rose Theatre, exemplary bodies reconstructed through psychoanalytic talking cures, and the filmic bodies created by Tom Joslin, Mark Massi, and Peter Friedman in Silverlake Life: The View From Here. This new work by the highly-acclaimed author of Unmarked makes a stunning advance in performance theory in dialogue with psychoanalysis, queer theory, and cultural studies.

Lies Like Love: Young Adult Thriller (Black Heart Blue)

by Louisa Reid

'A BRILLIANT TWIST' Sunday ExpressLies Like Love is the haunting and heart-breaking new novel from Louisa Reid, critically acclaimed author of Black Heart Blue.LIES'There were a few problems . . . bullying . . . a fire . . .'LIKE'I think she's verging on psychosis . . . now she's lashing out.'LOVE'She's got no one else to fight for her.'Sixteen year-old Audrey just wants to be normal.She's trying to fit in.But what happens when the person closest to you suffocates you with their love?What happens then?Praise for Louisa Reid:'Absolutely wonderful' Guardian'Emotive, sometimes shocking story' Sunday Times'A moving, gripping story' Sun'[Lies Like Love] . . . chillingly unravels a dysfunctional relationship that threatens to destroy the love it feeds on. Reid evokes the uncertainty and joy of teenage romance with all its passion and pain and brilliantly controls the increasingly disturbing truth . . .' Daily Mail'Heartbreaking . . . Demands to be read all at once, but will stay with you long after' Teri Terry, author of the Slated trilogy'Stunning, shocking, sad and incredibly touching . . . You will read it in one sitting then want to share the book with someone else' LoveReading'We read this in one sitting.' Teen Now *****'The debut author of 2012 to watch' Film vs BookAbout the author:Louisa Reid is married with two young daughters and currently teaches English in a girls' school in Cambridge. She is originally from Cheshire, studied English at Oxford and has lived in London and Zurich. Her pupils are definitely not the inspiration for her characters in her novels but witnessing their passion for great fiction inspired her to write for young adults.

Pragmatic Development

by Anat Ninio

The pragmatic system consists of the rules for appropriate and communicatively-effective language use. This book provides an integrated view of the acquisition of the various pragmatic subsystems, including expression of communicative intents, participation in conversation, and production of extended discourse. The three components of the pragmatic system are presented in a way that makes clear how they relate to each other and why they all fall under the rubric of "pragmatics". The authors combine their own extensive work in these three domains with an overview of the field of pragmatic development, describing how linguistic pragmatics relates to other aspects of language development, to social development, and to becoming a member of one's culture.

Neuroethological Studies Of Cognitive And Perceptual Processes

by Cynthia Moss

Each of the thirteen chapters gives an up-to-date overview of a particular authors research and places it within the broader context of issues about animal perception and cognition. The book as a whole exemplifies how studying species and their particular specializations can inform general issues in psychology, ethology, and neuroscience. }How do bats catch insects in the dark? How do bees learn which flowers to visit? How do food-storing birds remember where their hoards are? Questions like these are addressed by neuroethology, the branch of behavioral neuroscience concerned with analyzing the neural bases of naturally occurring behaviors.This book brings together thirteen chapters presenting findings on perceptual and cognitive processes in some of the most active areas of neuroethological research, including auditory localization by bats and owls, song perception and learning in birds, pitch processing by frogs and toads, imprinting in birds, spatial memory in birds, learning in bees and in Aplysia, and electroreception in fish. A variety of approaches are represented, such as field studies, psychophysical tests, electrophysiological experiments, lesion studies, comparative neuroanatomy, and studies of development.Each chapter gives an up-to-date overview of a particular authors research and places it within the broader context of issues about animal perception and cognition. The book as a whole exemplifies how studying species and their particular specializations can inform general issues in psychology, ethology, and neuroscience.

Iranians in London: Voices of Exile (Studies in the Psychosocial)

by Mahnaz Sekechi

This book explores the psychosocial significance of loss and exclusion in the lives of many Iranian immigrants living in London since the Iranian revolution of 1979. It addresses the experiences of middle-class Iranians who left Iran in both ‘voluntary’ contexts (immigration) and in ‘enforced’ contexts (exile). The author elucidates the experiences of ‘ordinary’ middle-class Iranians who chose to leave Iran given the socio-politico-cultural context of the changes wrought by the Islamic Republic in Iranian society. Mahnaz Sekechi argues that losses of country, liberty and security in Iran combined with varying degrees of social exclusion and downward mobility in London have led to an encapsulated sadness for many, despite their capacity for creative living. The book also demonstrates the value of psychosocial analysis in understanding dislocations in general and their effects on wellbeing.

Iranians in London: Voices of Exile (Studies in the Psychosocial)

by Mahnaz Sekechi

This book explores the psychosocial significance of loss and exclusion in the lives of many Iranian immigrants living in London since the Iranian revolution of 1979. It addresses the experiences of middle-class Iranians who left Iran in both ‘voluntary’ contexts (immigration) and in ‘enforced’ contexts (exile). The author elucidates the experiences of ‘ordinary’ middle-class Iranians who chose to leave Iran given the socio-politico-cultural context of the changes wrought by the Islamic Republic in Iranian society. Mahnaz Sekechi argues that losses of country, liberty and security in Iran combined with varying degrees of social exclusion and downward mobility in London have led to an encapsulated sadness for many, despite their capacity for creative living. The book also demonstrates the value of psychosocial analysis in understanding dislocations in general and their effects on wellbeing.

Philosophy of Psychology: Contemporary Readings (Routledge Contemporary Readings in Philosophy)

by Jose Luis Bermudez

Philosophy of Psychology: Contemporary Readings is a comprehensive anthology that includes classic and contemporary readings from leading philosophers. Addressing in depth the major topics within philosophy of psychology, the editor has carefully selected articles under the following headings: pictures of the mind commonsense psychology representation and cognitive architecture. Articles by the following philosophers are included: Blackburn, Churchland, Clark, Cummins, Dennett, Davidson, Fodor, Kitcher, Lewis, Lycan, McDowell, McLeod, Rey, Segal, Stich. Each section includes a helpful introduction by the editor which aims to guide the student gently into the topic. The book is highly accessible and provides a broad-ranging exploration of the subject, including discussion of the leading philosophers in the field. Ideal for any student of philosophy of psychology or philosophy of mind.

Philosophy of Psychology: Contemporary Readings (Routledge Contemporary Readings in Philosophy)

by Jose Luis Bermudez

Philosophy of Psychology: Contemporary Readings is a comprehensive anthology that includes classic and contemporary readings from leading philosophers. Addressing in depth the major topics within philosophy of psychology, the editor has carefully selected articles under the following headings: pictures of the mind commonsense psychology representation and cognitive architecture. Articles by the following philosophers are included: Blackburn, Churchland, Clark, Cummins, Dennett, Davidson, Fodor, Kitcher, Lewis, Lycan, McDowell, McLeod, Rey, Segal, Stich. Each section includes a helpful introduction by the editor which aims to guide the student gently into the topic. The book is highly accessible and provides a broad-ranging exploration of the subject, including discussion of the leading philosophers in the field. Ideal for any student of philosophy of psychology or philosophy of mind.

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