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Tourism Management
by Stephen J. PageOne of the leading texts in the field, Tourism Management is the ideal introduction to the fundamentals of tourism as you study for a degree, diploma or single module in the subject. It is written in an engaging style that assumes no prior knowledge of tourism and builds up your understanding as you progress through this wide ranging global review of the principles of managing tourism. It traces the evolution and future development of tourism and the challenges facing tourism managers in this fast growing sector of the world economy. This book is highly illustrated with diagrams and colour images, and contains short case studies of contemporary themes of interest, as well as new data and statistics. This fifth edition has been revised and updated to include: new content on: sports, festivals and event tourism, social media impacts on tourism and the effects of the global economic downturn on tourism, as well as emerging themes in tourism such as slow travel, dark tourism, volunteer tourism and medical tourism updated case studies on BRIC markets and new case studies from the Middle East and Asia enhanced tourism and sustainable development coverage, which runs throughout the book as a major theme, highlighting the challenge of climate change and future tourism growth transport section with more international perspectives from China and South America an updated companion website with: additional case studies, quizzes, PPTs, further reading, web reading and video links, and longer reflective case study per chapter to aid both teaching and learning.
The Economics of Recreation, Leisure and Tourism
by John TribeOne of the leading texts in the field, The Economics of Recreation, Leisure and Tourism is the ideal introduction to the fundamentals of economics in these industries, helping you to pass an economics module as part of tourism, recreation, events or sport management degrees. It is written in an engaging style that assumes no prior knowledge of economics. It applies economic theory to a range of tourism industry issues at the consumer, business, national and international level by using topical examples to give the theory real-world context. This book is richly illustrated with diagrams, and contains a range of features such as international case studies showcasing current issues, review questions and extracts from journals to aid understanding and further knowledge, as well as new data and statistics. This fifth edition has been revised and updated to include: New content on recent economic data, consumer choice looking at income–leisure decision approaches, growth areas of sports and events, environmental issues, the impact of the global economic crisis and what may happen in the future. Evidence is put forward to provide a sense of the dynamics of world economies. Updated and new international case studies throughout that demonstrate theoretical principles of economics as applied to tourism Updated companion website with PowerPoint slides
The Economics of Recreation, Leisure and Tourism
by John TribeOne of the leading texts in the field, The Economics of Recreation, Leisure and Tourism is the ideal introduction to the fundamentals of economics in these industries, helping you to pass an economics module as part of tourism, recreation, events or sport management degrees. It is written in an engaging style that assumes no prior knowledge of economics. It applies economic theory to a range of tourism industry issues at the consumer, business, national and international level by using topical examples to give the theory real-world context. This book is richly illustrated with diagrams, and contains a range of features such as international case studies showcasing current issues, review questions and extracts from journals to aid understanding and further knowledge, as well as new data and statistics. This fifth edition has been revised and updated to include: New content on recent economic data, consumer choice looking at income–leisure decision approaches, growth areas of sports and events, environmental issues, the impact of the global economic crisis and what may happen in the future. Evidence is put forward to provide a sense of the dynamics of world economies. Updated and new international case studies throughout that demonstrate theoretical principles of economics as applied to tourism Updated companion website with PowerPoint slides
Tourism Impacts, Planning and Management
by Peter MasonTourism Impacts, Planning and Management is a unique text, which links these three crucial areas of tourism - impacts, planning and management. Tourism impacts are multi-faceted and therefore are difficult to plan for and manage. This title looks at all the key players involved - be they tourists, host communities or industry members - and considers a number of approaches and techniques for managing tourism impacts successfully. Now in a third edition, this bestselling text has been fully revised to include: New material on: terrorism, sustainability, climate change, sex tourism, heritage tourism, theories of tourism planning and GIS. New chapter on Destination Planning and Management Updated tourism data and statistics Case studies on urban tourism, pro-poor tourism, cruise ship tourism, coral reef tourism, historic monuments, eco-labels, codes of conduct and sustainable tourism from both developed and developing regions, including Australia, Iceland, Spain, the UK, Namibia, the Arctic and Antarctica. A companion website including PPTs, video and web links. The text is written in an accessible style and includes a plethora of features that engage and aid understanding. This accessible yet academically rigorous introduction to tourism impacts, planning and management is essential reading for all tourism students.
Consumer Behaviour in Tourism
by John Swarbrooke Susan HornerNow fully revised and updated, the third edition of this bestselling text provides students with a vital understanding of the nature of tourism and contemporary tourists behaviour in political, social and economic context and how this knowledge can be used to manage and market effectively in a variety of tourism sectors including: tourism operations, tourist destinations, hospitality, visitor attractions, retail travel and transport. This third edition has been updated to include: New material on the impacts of IT on research and marketing communications, the rise and influence of social media and virtual technology, the growth in the interest of sustainable tourism products including slow food, the experience economy and new consumer experiences including fulfilment. New international case studies throughout including growth regions such as the Middle East, Russia, Europe, China, India and Brazil. New companion website including Power point slides and a case archive. Each chapter features conclusions, discussion points and essay questions, and exercises, at the end, to help tutors direct student-centred learning and to allow the reader to check their understanding of what they have read. This book is an invaluable resource for students following tourism courses.
Tourism and Sustainability: Development, globalisation and new tourism in the Third World
by Martin Mowforth Ian MuntBy January 2015 the world’s richest 80 people had as much wealth as the poorest 50 per cent of the world’s population. It is a global unevenness through which the barriers to in-migration of Third World migrants to wealthy First World nations go ever higher, while the barriers to travel in the reverse direction are all but extinct. So how exactly does tourism contribute to narrowing this glaring inequality between the rich and poor? Are ever-expanding tourism markets a smoke-free, socioculturally sensitive form of human industrialisation? Is alternative tourism really a credible lever for reducing global inequality and eliminating poverty? Tourism and Sustainability critically explores the most significant universal geopolitical norms of the last half century – development, globalisation and sustainability – and through the lens of new forms of tourism demonstrates how we can better get to grips with the rapidly changing new global order. The fourth edition has been extensively revised and updated, and benefits from the addition of new material on climate change and tourism. Drawing on a range of examples from across the Third World, Mowforth and Munt expertly illustrate the social, economic and environmental conditions that continue to affect the tourism industry. With the first edition hailed by Geoffrey Wall as ‘one of the most significant books produced on tourism [since the turn of the millennium]’, Tourism and Sustainability remains the essential resource for students of human geography, environmental sciences and studies, politics, development studies, anthropology and business studies as well as tourism itself.
Events and Sustainability
by Michael Hughes Jack Carlsen Kirsten Holmes Judith MairIncreasing concerns over climate and environmental change, the global economic and financial crisis and impacts on host communities, audiences, participants and destinations has reinforced the need for more sustainable approaches to events. Sustainability now features as part of the bid process for many mega-events, such as the Olympic Games, as well as significant regional and local events, where the event organisers are required by funding bodies and governments to generate broader outcomes for the locality. This book is the first to offer students a comprehensive introduction to the full range of issues and topics relevant to event sustainability including impacts, operating and policy environments, stimulating urban regeneration and creating lasting legacies, as well as practical knowledge on how to achieve a sustainable event. Taking a holistic approach drawing on multidisciplinary theory it offers insight into the economic, socio-cultural and environmental impacts and how these can be adapted or mitigated. Theory and practice are linked through integrated case studies based on a wide range of event types from mega events to community festivals to show impacts, best practice and how better sustainable practice can be achieved in the future. Learning objectives, discussion questions and further reading suggestions are included to aid understanding and further knowledge; additional resources for lecturers and students including power point slides, video and web links are available online. Events and Sustainability is essential reading for all events management students and future managers.
Human Resource Management in the Hospitality and Tourism Industry
by Michael RileyThis fully updated and expanded second edition of Human Resource Management examines the role of human resource management in the hospitality and tourism industry. The subject is approached from four perspectives: * the social psychology of managing people * the economics of labour * the practical techniques * strategy. The author argues that labour costs, labour utilisation, labour market behaviour and pay are inseparable from the skills of managing people. The book contains an important analysis of the labour market for this industry and now, in its second edition includes, among others, chapters on attitude measurement, customer-employee relations, questionnaire design and organizational change. Human Resource Management in the Hospitality and Tourism Industry is written in a clear, user-friendly style and offers a challenging view of the subject and an opportunity to learn an important aspect of management in an applied context. It is appropriate for degree level students and practitioners in the industry.
Human Resource Management in the Hospitality and Tourism Industry
by Michael RileyThis fully updated and expanded second edition of Human Resource Management examines the role of human resource management in the hospitality and tourism industry. The subject is approached from four perspectives: * the social psychology of managing people * the economics of labour * the practical techniques * strategy. The author argues that labour costs, labour utilisation, labour market behaviour and pay are inseparable from the skills of managing people. The book contains an important analysis of the labour market for this industry and now, in its second edition includes, among others, chapters on attitude measurement, customer-employee relations, questionnaire design and organizational change. Human Resource Management in the Hospitality and Tourism Industry is written in a clear, user-friendly style and offers a challenging view of the subject and an opportunity to learn an important aspect of management in an applied context. It is appropriate for degree level students and practitioners in the industry.
Toujours Provence (Vintage Departures Ser.)
by Peter MayleA second idyllic helping of rural life in France from the bestselling author of the classic A YEAR IN PROVENCE. Skulking through customs with a suitcase full of truffles, toads singing the Marseillaise, taking pastis lessons and finding gold at the bottom of the garden, you might think there is little time left for pleasures of the table.TOUJOURS PROVENCE proves that while you might not be able to get away from it all, you can have fun trying.'Peter Mayle's idyllic portrait makes you almost taste the wonderful food and wine, feel the sun and balmy breezes' Sunday Express'Anyone with any feel for the land and the people who lead their lives close to it will be enchanted' Yorkshire Evening Post'Splendidly amusing... filled with things which will help you to understand, at least in part, the glory of this wonderful place' Dirk Bogarde
Human Resource Management for the Event Industry (Events Management)
by Lynn Van Der Wagen Lauren WhiteHuman Resource Management for Events still remains the only text to introduce students to the unique application of HR principles in the context of a highly complex event environment. Linking theory, research and application it looks at the purpose and processes of managing such a sizable & varied workforce in a highly pressured environment through the differing and various types of events from sporting to arts to business events.Since the first edition, there have been many important developments in this field and this second edition has been completely revised and updated in the following ways: extensively updated content to reflect recent issues and trends including: labour markets and industry structure, impacts of IT and social media, risk management, volunteer motivation, talent management, equal opportunities and managing diversity. All explored specifically within the Events Industry extended volunteer chapter, including new material on ethics, volunteer motivation and satisfaction. a new chapter on Internal Communications, looks at how an effective internal communication plan can be achieved which is a critical part of HR strategy in the unique event environment. updated and new international case studies throughout to explore key issues and show real life applications of HRM in the Events Industry. supported with new lecturer and students online resources including: power point slides, suggested answers to review questions, web & video links to additional resources and a student test bank. Written in a user friendly style, each chapter includes international examples, bulleted lists, guides to further reading and exercises to test knowledge.
The Economics of Tourism Destinations: Theory and Practice
by Norbert VanhoveThe measurement of tourism, for example analysing competitiveness and evaluating tourism projects, is not an easy task. Now in its third edition, The Economics of Tourism Destinations: Theory and Practice provides a succinct guide to the economic aspects of tourism for students and practitioners alike to decipher the methods of measurement of supply, demand, trends and impacts. This new edition has been revised and updated to include: Three new chapters: Tourism as a development strategy, Tourism export-led growth, and a dedicated chapter on Macro-evaluation of tourism projects and events, including the travel cost method and the contingent valuation method. New case studies from emerging destinations in Asia, Australia and America to show theory in practice. New and updated data throughout. Each chapter combines theory and practice and is integrated with international case studies. Combining macro- and micro-aspects of economics to the tourism destination, this is an invaluable resource for students learning about this subject, as well as being aimed at tourism researchers and policy-makers.
Spain's Road to Empire: The Making of a World Power, 1492-1763
by Henry KamenHow did a barren, thinly populated country, somewhat isolated from the rest of Europe become the world's first superpower? Henry Kamen's tremendous new book takes full advantage of its great theme to recreate the dazzling world of militant Castile from the fall of Moorish Granada and Columbus' first voyage to the imperial collapse over three centuries later. There is no better account in English of this immense, brutal adventure - a ceaseless quest for land, gold and slaves that made Spain, both for its conquered peoples and much of the rest of Europe, into a rapacious nightmare.
Hotel Accommodation Management (Hospitality Essentials Series)
by Roy C. WoodThis book offers students a uniquely concise, accessible and comprehensive introduction to hotel accommodation management that covers the range of managerial subjects and disciplines in the sector. The book focuses on enduring aspects of the accommodation management function (front office management, housekeeping, revenue management); the changing context of hotel accommodation provision (the move to ‘asset light’, the supply of accommodation, trends in hotel investment and asset management, the challenges engendered by social media and the collaborative economy to the hotel market); and the role of accommodation in additional and integrated facilities and markets (spas, resorts, MICE markets). International case studies illustrating examples of practice in the industry are integrated throughout, along with study questions and other features to aid understanding and problem solving. This is essential reading for all hospitality and hotel management students.
Marketing Research for the Tourism, Hospitality and Events Industries
by Bonita KolbThis is a user-friendly textbook that covers qualitative, quantitative and social media methods, providing tourism, hospitality and events students and course leaders with an accessible guide for learning and teaching marketing research. The book contains essential information on how to conduct research on visitor trends, experiences, preferences and lifestyles, shedding light on customer preferences, product changes, promotional efforts and pricing differences to ensure the destination is successful. It offers guidance on how to write, conduct and analyze the results of surveys, or use qualitative methods such as focus groups, interviews, projective techniques and observation. It also illustrates how social media can be used as a new means to determine visitor preferences by analyzing online data and conversations. Other content includes suggestions and examples on turning research data into actionable recommendations as well as advice on writing and presenting the final report. Integrated with a wide range of case studies per chapter, this short and accessible textbook is essential reading for all students wishing to gain knowledge as to what visitors want from the travel, hospitality and/or event experience.
Knowledge Transfer To and Within Tourism: Academic, Industry and Government Bridges (Bridging Tourism Theory and Practice #8)
by Noel Scott Mathilda Van Niekerk Marcella De MartinoThere have been a number of sporadic and disconnected initiatives to improve knowledge transfer between the tourism academia, government and industry. This volume presents and analyses 17 examples of knowledge transfer from countries around the world to identify future directions for business and government managers and academic researchers. Many of the chapters were presented at the first t-Forum global conference. The chapters emphasise the value from academic leadership in developing cohesion and links amongst small business and government, and the importance of a shared innovative vision beyond individual private and public organization objectives. Successful initiatives rely on the personal characteristics of key stakeholders as well as institutional arrangements, emphasising action learning and challenging traditional academic research processes. Best practice knowledge transfer requires government, industry and academia in partnership engaged in open dialogue and debate for project success. Knowledge transfer provides an opportunity to address unprecedented societal, environmental and technological change and disruption.
Human Resource Management in a Hospitality Environment
by Jerald ChesserThis new textbook provides a complete study of human resource management from the perspective of management and operation in a hospitality environment. The hospitality industry continues to grow every day, bringing new challenges and opportunities. This up-to-date textbook provides the information on effective human resource management that managers need to know to succeed in today’s competitive hospitality business environment.
Trawler: A Journey Through the North Atlantic
by Redmond O'HanlonRedmond O'Hanlon describes his extraordinary three-week trip on an Orkney trawler as it journeys far into the north Atlantic in search of its catch. Young skipper Jason Schofield has a 2 million pound overdraft on his boat, the Norlantean, which is why he has to go out in a Category One Force 12 hurricane when the rest of the Scottish fleet has run for shelter. O'Hanlon may not be much help when it comes to seamanship - in the words of one of the crew, he doesn't know his arse from his tit - but he is able to wax lyrical on the amazing deep-sea fish to be found north of the Wyville Thomson Ridge: greater argentine, flying squid, blue ling, the truly disgusting hagfish and many other exotics.Combining humour with erudition, O'Hanlon has written a vivid and compulsively readable account of a journey that for sheer terror beats all his previous adventures.
The River at the Centre of the World: A Journey Up the Yangtze, and Back in Chinese Time
by Simon WinchesterSimon Winchester undertakes a journey from the mouth of the Yangste River to its source. This is the story of the river, it's cities and their people, built around the author's own journey to discover something of the essence of China and her people, the Yangtse being her soul and centre
The Venetian Empire: A Sea Voyage
by Jan MorrisFor six centuries the Republic of Venice was a maritime empire, its sovereign power extending throughout much of the eastern Mediterranean – an empire of coasts, islands and isolated fortresses by which, as Wordsworth wrote, the mercantile Venetians 'held the gorgeous east in fee'. Jan Morris reconstructs the whole of this glittering dominion in the form of a sea-voyage, travelling along the historic Venetian trade routes from Venice itself to Greece, Crete and Cyprus. It is a traveller's book, geographically arranged but wandering at will from the past to the present, evoking not only contemporary landscapes and sensations but also the characters, the emotions and the tumultuous events of the past. The first such work ever written about the Venetian ‘Stato da Mar’, it is an invaluable historical companion for visitors to Venice itself and for travellers through the lands the Doges once ruled.
Advances in Hospitality and Leisure (Advances in Hospitality and Leisure #13)
by Joseph S. ChenAdvances in Hospitality and Leisure delivers refreshing insights from a host of scientific studies in the domains of hospitality, leisure and tourism. It provides a platform to galvanize thoughts on contemporary issues and merging trends essential to theory advancement as well as professional practices from a global perspective. The focus is to transcend the innovative methods of inquiry so as to inspire new research topics that are vital and have been in large neglected. All volumes are keen to address the needs of the populace having interests in disseminating ideas, concepts and theories derived from scholarly investigations. Potential readers may retrieve useful texts to outline new research agendas, suggest viable topics for a dissertation work, and augment the knowledge of the subjects of interest.
The Emerald Handbook of Entrepreneurship in Tourism, Travel and Hospitality: Skills for Successful Ventures
by Professor Marios SotiriadisThis book is a practical handbook for entrepreneurship in tourism related industries. The book will provide students and prospective entrepreneurs with the knowledge, know-how and best practices in order to assist them in planning, implementing and managing business ventures in the field of tourism. It constitutes a valuable contribution to developing the necessary knowledge, competencies and skills of entrepreneurial decision-making and ventures. It would serve as a guide for those studying entrepreneurship and preparing for entrepreneurial careers as well as a reference for the practical use of entrepreneurs at the planning, implementation, operation and evaluation stages of building a tourism business. Examples from the industry/business world are provided to illustrate real-life practice and give readers a better understanding of entrepreneurship in tourism.
The Teatime Islands: Adventures in Britain's Faraway Outposts
by Ben FogleWelcomed with open arms, derided as a pig-ignorant tourist and occasionally mocked mercilessly for his trouble, Ben Fogle visited the last flag-flying outposts of the British Empire.With caution, dignity and a spare pair of pants thrown to the wind, he set out to discover just exactly who would choose to live on islands as remote as these and - more importantly - tried to figure out exactly why. Landing himself on islands so isolated, wind-swept, barren and just damned peculiar that they might have Robinson Crusoe thinking twice, Fogle:- Almost becomes lunch on the appropriately named Carcass Island- Gets deported from Pitcairn for being both a spy and a smuggler- Uncovers the story of the tyrant who became St Helena's most unwilling and least popular guest- And witnesses a shark attack from a respectable distance.Why he went, what he did when he got there and how exactly he got back in one piece makes for an eye-opening but affectionate look into life in these unique, peculiar places.
Let Our Fame Be Great: Journeys among the defiant people of the Caucasus
by Oliver BulloughTwo centuries ago, the Russians pushed out of the cold north towards the Caucasus Mountains, the range that blocked their access to Georgia, Turkey, Persia and India. They were forging their colonial destiny, and the mountains were in their way. The Caucasus had to be conquered and, for the highlanders who lived there, life would never be the same again.If the Russians expected it to be an easy fight, however, they were mistaken. Their armies would go on to defeat Napoleon and Hitler, as well as lesser foes, but no one resisted them for as long as these supposed savages.To hear the stories of the conquest, I travelled far from the mountains. I wandered through the steppes of Central Asia and the cities of Turkey. I squatted outside internment camps in Poland, and drank tea beneath the gentle hills of Israel. The stories I heard amplified the outrages I saw in the mountains themselves. As I set out, in my mind was a Chechen woman I had met in a refugee camp. She lived in a ragged, khaki tent in a field of mud and stones, but she welcomed me with laughter and kindness. Like the mountains of her homeland, her spirit had soared upwards, gleaming and pure. Throughout my travels, I met the same generosity from all the Caucasus peoples.Their stories have not been told, and there fame is not great, but truly it deserves to be.
The Aran Islands (Penguin Modern Classics)
by J. M. Synge Tim RobinsonIn 1907 J. M. Synge achieved both notoriety and lasting fame with The Playboy of the Western World. The Aran Islands, published in the same year, records his visits to the islands in 1898-1901, when he was gathering the folklore and anecdotes out of which he forged The Playboy and his other major dramas. Yet this book is much more than a stage in the evolution of Synge the dramatist. As Tim Robinson explains in his introduction, "If Ireland is intriguing as being an island off the west of Europe, then Aran, as an island off the west of Ireland, is still more so; it is Ireland raised to the power of two." Towards the end of the last century Irish nationalists came to identify the area as the country's uncorrupted heart, the repository of its ancient language, culture and spiritual values. It was for these reasons that Yeats suggested Synge visit the islands to record their way of life. The result is a passionate exploration of a triangle of contradictory relationships – between an island community still embedded in its ancestral ways but solicited by modernism, a physical environment of ascetic loveliness and savagely unpredictable moods, and Synge himself, formed by modern European thought but in love with the primitive.