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Unfairly Labeled: How Your Workplace Can Benefit From Ditching Generational Stereotypes

by Jessica Kriegel

A blueprint for managing people, not generations Unfairly Labeled challenges the very concept of "generational differences" as an unfair generalization, and offers a roadmap to intergenerational understanding. While acknowledging that generational stereotypes exist, author Jessica Kriegel argues that they are wrong—and that it's unreasonable to assume that the millions of people born in the same 20-year time span are motivated by the same things, attracted to the same things, and should be dealt with in the same way. Kriegel's experience as Organizational Developer at Oracle puts her squarely in the talent strategy realm, where she works to optimize leadership development, team effectiveness, and organizational design. Drawing upon her experiences with workers of all ages and types, she shows how behaviors know no generational boundaries and how to work with people based on their talents, strengths, and weaknesses rather than simply slapping on a generational label and fitting them into an arbitrary slot. There are 80 million Millenials in America, yet there are myriad books on "managing Millenials" and "working with Millenials" and "the problem with Millenials." This book shows that whether you're working with Millenials, Generation X, or Baby Boomers, age is not the issue—it's the interpersonal dynamics that matter most. Examine the concept of "generational issues" Explore the disparate reality of each 20-year generational span Learn to understand and work effectively with other generations Facilitate intergenerational understanding sessions The human mind craves categorization, so the tendency to lump people together is natural. It may, however, be holding your organization back. The members of each generation have only one thing in common—their age—and even that varies by two whole decades. Why assume that they should all be managed the same way? Unfairly Labeled shows you a better way, and provides a roadmap to a more effective organizational strategy.

Unfairly Labeled: How Your Workplace Can Benefit From Ditching Generational Stereotypes

by Jessica Kriegel

A blueprint for managing people, not generations Unfairly Labeled challenges the very concept of "generational differences" as an unfair generalization, and offers a roadmap to intergenerational understanding. While acknowledging that generational stereotypes exist, author Jessica Kriegel argues that they are wrong—and that it's unreasonable to assume that the millions of people born in the same 20-year time span are motivated by the same things, attracted to the same things, and should be dealt with in the same way. Kriegel's experience as Organizational Developer at Oracle puts her squarely in the talent strategy realm, where she works to optimize leadership development, team effectiveness, and organizational design. Drawing upon her experiences with workers of all ages and types, she shows how behaviors know no generational boundaries and how to work with people based on their talents, strengths, and weaknesses rather than simply slapping on a generational label and fitting them into an arbitrary slot. There are 80 million Millenials in America, yet there are myriad books on "managing Millenials" and "working with Millenials" and "the problem with Millenials." This book shows that whether you're working with Millenials, Generation X, or Baby Boomers, age is not the issue—it's the interpersonal dynamics that matter most. Examine the concept of "generational issues" Explore the disparate reality of each 20-year generational span Learn to understand and work effectively with other generations Facilitate intergenerational understanding sessions The human mind craves categorization, so the tendency to lump people together is natural. It may, however, be holding your organization back. The members of each generation have only one thing in common—their age—and even that varies by two whole decades. Why assume that they should all be managed the same way? Unfairly Labeled shows you a better way, and provides a roadmap to a more effective organizational strategy.

Unfair Trade: The shocking truth behind ‘ethical’ business

by Conor Woodman

Many of our favourite brands now openly espouse 'ethical' credentials, so how is it that they can import billions of pounds' worth of goods from the developing world every year while leaving the people who produce them barely scraping a living? Are they being cynically opportunistic? Or is it that global commerce will always be incompatible with the eradication of poverty? And, if so, are charity and fair trade initiatives the only way forward?In Unfair Trade Conor Woodman travels the world - from Nicaragua to the Congo and from Laos to Afghanistan - to establish the truth. In the course of his journeys he uncovers some truly shocking stories about the way big business operates, but he also sees a way forward that could reconcile the apparently irreconcilable.

Unfair Contract Terms in the Digital Age: The Challenge of Protecting European Consumers in the Online Marketplace

by Caterina Gardiner

Since the introduction of the European Unfair Contract Terms Directive (UCTD), there have been far-reaching developments in the digital landscape which have significantly altered the nature of consumer contracts. This timely book examines the changes that have taken place since the advent of the UCTD and analyses the challenges that they pose for consumers entering online standard form contracts today.Illuminating the ways in which digital technology has revolutionised markets and caused a growing number of traders to transition to online business models, Unfair Contract Terms in the Digital Age assesses how the modern contracting landscape adversely impacts consumers. Chapters explore the manifold risks of digitalisation, addressing issues from the lack of transparency of website terms and conditions to the new reach of mass market operators exerting control over European consumers. Against the backdrop of this digital transformation, the book evaluates the key features of the UCTD, questioning whether the Directive can adequately protect Europe’s online consumers and counter the perils of unfair terms in standard form contracts. This cutting-edge book is an invaluable resource for scholars and students of consumer law, regulation, and public policy. Policy-makers in EU institutions will also benefit from its assessment of unfair terms law in the digital era.

Unf*ck Your Finances: Your Handbook to Financial Freedom

by Melissa Browne

Start making smart decisions. Free yourself from the financial fog. Take control of your money.Unf*cking your finances will change your life. With a step-by-step approach, including a 30-day financial detox, money mindfulness plan and goal-setting exercises, this book provides everything you need to develop healthy financial habits. As well as in-depth practical advice on debt, the stock market and navigating money with partners, financial advisor and accountant Melissa Browne will teach you to transform your relationship with money. Whether you want to get out of your overdraft, get clued up on credit, maximise your savings or achieve your dream to buy a property, this book is full of no bullsh*t information for anyone who needs a fresh approach.

Unexplored Dimensions of Discrimination (Fondazione Rodolfo Debendetti Reports)


Using newly collected and existing data and modern econometric approaches, this book analyses the gender wage gap as well as less explored dimensions of discrimination such as religion, sexual orientation, and physical appearance. Part One focuses on gender. Using a newly collected database for Italy, it analyses the relevance of transition from school to work, and in particular the choice of college major, in determining the gender earning gap. It also analyses the role of family and of discrimination on the job as a potential source of this gap, using additional data from Spain and the US. Part Two analyses different forms of discrimination towards individuals in the labor market. In particular, it examines the potential for discrimination of sexual orientation, religion, and physical appearance and weight. The analysis is conducted by means of a survey of the existing literature and by an empirical analysis, using European data as well as Italian data collected through an experimental design.

Unexplored Dimensions: Karl Menger on Economics and Philosophy (1923-1938) (Advances in Austrian Economics #12)

by Giandomenica Becchio

Karl Menger (1902-1985) was the mathematician son of the famous economist Carl Menger. He was professor of geometry at the University of Vienna from 1927 to 1938. During that period, which was crucial from an historical and philosophical point of view, he joined the Vienna Circle and founded his Mathematical Colloquium. The present volume of "Advances in Austrian Economics" offers the transcription of those unpublished parts of Menger's notes written between 1923-1938. It is hoped that these notes, together with the editor's contextual explanations, provide a subtext to Menger's biography during this influential period.

The Unexpected Story of Nathaniel Rothschild

by John Cooper

The Unexpected Story of Nathaniel Rothschild is the only full length biography of Nathaniel, the first Lord Rothschild (1840-1915). The Rothschild family in all its branches is of compelling and continuing interest and fascination. A family that could make or break dynasties, that could bankrupt industrial magnates but who also were outstanding philanthropists and collectors of some of the world`s greatest art treasures. Ardently supportive of the founding of the State of Israel, Nathaniel was also adept at playing the political game within and without Jewry. He went to extremes to ensure that Jewish refugees from Russian pogroms went to Palestine and did not come to the UK. The first Jew in the House of Lords, he had previously stood as a Liberal MP and fought for social justice. He knew every leading British politician from Disraeli to Lloyd George. Indeed as a leading figure in the City, he helped Lloyd George to surmount this country's worst ever financial crisis.He died a man mourned by the political elite and the masses. It is only now that his story has been fully told.

The Unexpected Story of Nathaniel Rothschild

by John Cooper

The Unexpected Story of Nathaniel Rothschild is the only full length biography of Nathaniel, the first Lord Rothschild (1840-1915). The Rothschild family in all its branches is of compelling and continuing interest and fascination. A family that could make or break dynasties, that could bankrupt industrial magnates but who also were outstanding philanthropists and collectors of some of the world`s greatest art treasures. Ardently supportive of the founding of the State of Israel, Nathaniel was also adept at playing the political game within and without Jewry. He went to extremes to ensure that Jewish refugees from Russian pogroms went to Palestine and did not come to the UK. The first Jew in the House of Lords, he had previously stood as a Liberal MP and fought for social justice. He knew every leading British politician from Disraeli to Lloyd George. Indeed as a leading figure in the City, he helped Lloyd George to surmount this country's worst ever financial crisis.He died a man mourned by the political elite and the masses. It is only now that his story has been fully told.

Unexpected Revolutionaries: How Central Banks Made and Unmade Economic Orthodoxy (Cornell Studies in Money)

by Manuela Moschella

In Unexpected Revolutionaries, Manuela Moschella investigates the institutional transformation of central banks from the 1970s to the present. Central banks are typically regarded as conservative, politically neutral institutions that uphold conventional macroeconomic wisdom. Yet in the wake of the 2008 global financial crisis and the 2020 COVID-19 crisis, central banks have upended observer expectations by implementing largely unknown and unconventional monetary policies. Far from abiding by well-established policy playbooks, central banks now engage in practices such as providing liquidity support for a wide range of financial institutions and quantitative easing. They have even stretched the remit of monetary policy into issues such as inequality and climate change. Moschella argues that the political nature of central banks lies at the heart of these transformations. While formally independent, central banks need political support to justify their policies and powers, and to obtain it, they carefully manage their reputation among their audienceselected officials, market actors, and citizens. Challenged by reputational threats brought about by twenty-first-century recessionary and deflationary forces, central banks such as the Federal Reserve System and the European Central Bank strategically deviated from orthodox monetary policies to preempt or manage political backlash and to regain public trust. Central banks thus evolved into a new role only in coordination with fiscal authorities and on the back of public contestation. Eye-opening and insightful, Unexpected Revolutionaries is necessary reading for discussions on the future of the neoliberal macroeconomic regime, the democratic oversight of monetary policymaking, and the role that central banks canor cannotplay in our domestic economies.

Unexpected Prosperity: How Spain Escaped the Middle Income Trap

by Oscar Calvo-Gonzalez

Only a handful of economies have successfully transitioned from middle to high income in recent decades. One such case is Spain. How did it achieve this feat? Despite its relevance to countries that have yet to complete that transition, this question has attracted only limited attention. As a result, Spain's development into a prosperous society is a largely under-reported and often misunderstood success story. Unexpected Propserity takes a different look at the questions that usually frame the debate about Spain's economic development. Instead of asking why Spain's catching up was delayed, Calvo-Gonzalez asks how it happened in the first place; instead of focusing on how bad institutions undermined economic prospects, as the literature has done, he explains how growth took place even in the presence of poor institutions. This wider view opens new perspectives on Spain's development path. For example, comparisons are drawn not only with the richest countries but also with those that were in a similar stage of development as Spain. Drawing on a wide range of material, from archival sources to text analytics, the book provides a new account of why reforms were adopted, the role of external and internal factors, as well as that of unintended consequences. The result is an original interpretation of the economic rise of Spain that speaks also to the wider literature on the political economy of reform, the role of industrial and public policy more broadly, and the enduring legacy of political violence and conflict.

Unexpected Prosperity: How Spain Escaped the Middle Income Trap

by Oscar Calvo-Gonzalez

Only a handful of economies have successfully transitioned from middle to high income in recent decades. One such case is Spain. How did it achieve this feat? Despite its relevance to countries that have yet to complete that transition, this question has attracted only limited attention. As a result, Spain's development into a prosperous society is a largely under-reported and often misunderstood success story. Unexpected Propserity takes a different look at the questions that usually frame the debate about Spain's economic development. Instead of asking why Spain's catching up was delayed, Calvo-Gonzalez asks how it happened in the first place; instead of focusing on how bad institutions undermined economic prospects, as the literature has done, he explains how growth took place even in the presence of poor institutions. This wider view opens new perspectives on Spain's development path. For example, comparisons are drawn not only with the richest countries but also with those that were in a similar stage of development as Spain. Drawing on a wide range of material, from archival sources to text analytics, the book provides a new account of why reforms were adopted, the role of external and internal factors, as well as that of unintended consequences. The result is an original interpretation of the economic rise of Spain that speaks also to the wider literature on the political economy of reform, the role of industrial and public policy more broadly, and the enduring legacy of political violence and conflict.

The Unexpected Leader: Discovering the Leader Within You

by Jacqueline M. Baker

Expand your leadership skill set by looking for it in unexpected places Effective leadership isn&’t confined to easily identifiable silos. It appears everywhere, and sometimes in the most unexpected of places. In The Unexpected Leader: Discovering the Leader Within You, veteran leadership trainer and consultant Jacqueline M. Baker delivers an incisive and actionable discussion of how to refine, define, and elevate leadership by absorbing lessons from other leaders and actualizing the leader within. You&’ll learn how to meet the demands of a rapidly changing workforce with a new approach to leadership development. In the book, you&’ll find: Examples of how exemplary leadership can show up anywhere and in anyone New strategies for implementing the latest leadership techniques in a demographically and culturally diverse workforce Modern lessons on unique and authentic leadership from people unexpectedly thrust into positions where great leadership was essentialAn ideal resource for everyday leaders at all levels, executives and managers, The Unexpected Leader: Discovering the Leader Within You is an essential read for anyone who hopes to expand their concept of leadership beyond the traditional.

The Unexpected Leader: Discovering the Leader Within You

by Jacqueline M. Baker

Expand your leadership skill set by looking for it in unexpected places Effective leadership isn&’t confined to easily identifiable silos. It appears everywhere, and sometimes in the most unexpected of places. In The Unexpected Leader: Discovering the Leader Within You, veteran leadership trainer and consultant Jacqueline M. Baker delivers an incisive and actionable discussion of how to refine, define, and elevate leadership by absorbing lessons from other leaders and actualizing the leader within. You&’ll learn how to meet the demands of a rapidly changing workforce with a new approach to leadership development. In the book, you&’ll find: Examples of how exemplary leadership can show up anywhere and in anyone New strategies for implementing the latest leadership techniques in a demographically and culturally diverse workforce Modern lessons on unique and authentic leadership from people unexpectedly thrust into positions where great leadership was essentialAn ideal resource for everyday leaders at all levels, executives and managers, The Unexpected Leader: Discovering the Leader Within You is an essential read for anyone who hopes to expand their concept of leadership beyond the traditional.

Unexpected Consequences: Why The Things We Trust Fail

by James William Martin

In this book, interrelationships between more than 40 recent catastrophic events are explored, discussing failures of structures and machines, information technology, regulatory agencies, security designs, and more.The world is full of wonderful products and services that occasionally disappoint and even harm us. Unexpected Consequences: Why The Things We Trust Fail explores the reasons these failures occur, examining them from technological, human, and organizational perspectives. Using more than 40 recent catastrophic events to illustrate its points, the book discusses structural and machine failure, but also the often-overlooked failure of people and of systems related to such things as information technology, healthcare, and security. As the book demonstrates, faulty technology played a surprisingly small part in many of the scrutinized disasters. Author James William Martin finds cognitive factors and organizational dynamics, including ethics, are major contributors to most unexpected and catastrophic failures causing loss of life and extensive property damage. With that fresh perspective in mind, Martin is able to suggest remedies that address service failure and just may help prevent future disasters from taking place.

The Uneven Offshore World: Mauritius, India, and Africa in the Global Economy (Routledge Advances in International Relations and Global Politics)

by Justin Robertson Michael Tyrala

Informed by world-systems analysis, this book examines the shifting patterns of accommodation and resistance to the offshore world, with a particular focus on Mauritius as a critical but underappreciated offshore node mediating foreign investment into India and Africa. Drawing on a large pool of financial data and elite interviews, the authors present the first detailed comparative study of the Mauritius–India and Mauritius–Africa offshore relationships. These relationships serve as indicative test cases of the contemporary global tax reform agenda and its promise to rein in offshore finance. Whereas India’s economic power and multilateral track record have enabled it to actively shape this agenda and implement it in a robust manner, most African countries have found themselves either unable to meet its stringent criteria or unwilling to do so out of fear that it might discourage investment. Its impact on offshore financial centers has likewise been limited. A few of the least sophisticated ones appear to have fallen by the wayside, but the rest have either remained largely unaffected, or, like Mauritius, succeeded in consolidating their operations and surviving the current round of regulatory headwinds. The findings suggest that the contemporary global tax reform agenda has thus far not only failed to make good on its promise but also actually reinforced numerous existing power hierarchies. The Uneven Offshore World is written in an accessible style and aimed at readers without specialized knowledge of tax issues.

The Uneven Offshore World: Mauritius, India, and Africa in the Global Economy (Routledge Advances in International Relations and Global Politics)

by Justin Robertson Michael Tyrala

Informed by world-systems analysis, this book examines the shifting patterns of accommodation and resistance to the offshore world, with a particular focus on Mauritius as a critical but underappreciated offshore node mediating foreign investment into India and Africa. Drawing on a large pool of financial data and elite interviews, the authors present the first detailed comparative study of the Mauritius–India and Mauritius–Africa offshore relationships. These relationships serve as indicative test cases of the contemporary global tax reform agenda and its promise to rein in offshore finance. Whereas India’s economic power and multilateral track record have enabled it to actively shape this agenda and implement it in a robust manner, most African countries have found themselves either unable to meet its stringent criteria or unwilling to do so out of fear that it might discourage investment. Its impact on offshore financial centers has likewise been limited. A few of the least sophisticated ones appear to have fallen by the wayside, but the rest have either remained largely unaffected, or, like Mauritius, succeeded in consolidating their operations and surviving the current round of regulatory headwinds. The findings suggest that the contemporary global tax reform agenda has thus far not only failed to make good on its promise but also actually reinforced numerous existing power hierarchies. The Uneven Offshore World is written in an accessible style and aimed at readers without specialized knowledge of tax issues.

Uneven Development in the Third World: A Study of China and India

by A. Bhalla

The book defines uneven development in terms of development strategies and their outcomes. Drawing on case-studies from China and India, three types of strategy are discussed: heavy industrialisation, sectoral/regional balance, and economic liberalisation. Also three kinds of outcomes are examined: growth of output and productivity, income, consumption and class inequalities in three spatial dimensions - intra-regional, inter-regional and rural-urban. Furthermore, access to and utilisation of technology, health and educational services are compared.

Uneven Development in the Third World: Study of China and India

by A. S. Bhalla

Defines uneven development in China and India in terms of development strategies and their outcomes. Three types of strategies are discussed - heavy industrialization, sectoral/regional balance, and economic liberalization.

Uneven Development in Southern Europe: Studies of Accumulation, Class, Migration and the State (Routledge Revivals)

by Ray Hudson Jim Lewis

First published in 1985, Uneven Development in Southern Europe is an essential reference in the analysis of the significant changes that have taken place within southern Europe. The shifts within the region’s economic, political and social structures raise important questions about the nature of uneven development, the meaning of dependency and the political consequences of social change. These underlying processes are reflected in debates on issues such as the protracted process of the Mediterranean enlargement of the European Community, the plight of ‘guest workers’ in northern Europe and the competition presented by goods and produce from southern Europe. Within the broad framework of tendencies in the movements of labour and capital that are outlined in the introduction, successive chapters examine the regional and national impact of labour migration and return, evaluate the social consequences of new forms of agricultural production or industrial investment and demonstrate the relationships between uneven development and the growing crisis of legitimacy of southern European states. The emphasis on detailed case studies ensures that the key theoretical questions are addressed with unusual precision, while individual chapters also provide useful insights for those interested in France, Greece, Italy, Portugal, Spain or Turkey in their own right. The book will be of interest to students of development, economy, history and migration.

Uneven Development in Southern Europe: Studies of Accumulation, Class, Migration and the State (Routledge Revivals)

by Ray Hudson Jim Lewis

First published in 1985, Uneven Development in Southern Europe is an essential reference in the analysis of the significant changes that have taken place within southern Europe. The shifts within the region’s economic, political and social structures raise important questions about the nature of uneven development, the meaning of dependency and the political consequences of social change. These underlying processes are reflected in debates on issues such as the protracted process of the Mediterranean enlargement of the European Community, the plight of ‘guest workers’ in northern Europe and the competition presented by goods and produce from southern Europe. Within the broad framework of tendencies in the movements of labour and capital that are outlined in the introduction, successive chapters examine the regional and national impact of labour migration and return, evaluate the social consequences of new forms of agricultural production or industrial investment and demonstrate the relationships between uneven development and the growing crisis of legitimacy of southern European states. The emphasis on detailed case studies ensures that the key theoretical questions are addressed with unusual precision, while individual chapters also provide useful insights for those interested in France, Greece, Italy, Portugal, Spain or Turkey in their own right. The book will be of interest to students of development, economy, history and migration.

Uneven Centuries: Economic Development of Turkey since 1820

by Sevket Pamuk

The first comprehensive history of the Turkish economyThe population and economy of the area within the present-day borders of Turkey has consistently been among the largest in the developing world, yet there has been no authoritative economic history of Turkey until now. In Uneven Centuries, Şevket Pamuk examines the economic growth and human development of Turkey over the past two hundred years.Taking a comparative global perspective, Pamuk investigates Turkey’s economic history through four periods: the open economy during the nineteenth-century Ottoman era, the transition from empire to nation-state that spanned the two world wars and the Great Depression, the continued protectionism and import-substituting industrialization after World War II, and the neoliberal policies and the opening of the economy after 1980. Making use of indices of GDP per capita, trade, wages, health, and education, Pamuk argues that Turkey’s long-term economic trends cannot be explained only by immediate causes such as economic policies, rates of investment, productivity growth, and structural change.Uneven Centuries offers a deeper analysis of the essential forces underlying Turkey’s development—its institutions and their evolution—to make better sense of the country’s unique history and to provide important insights into the patterns of growth in developing countries during the past two centuries.

Uneven Centuries: Economic Development of Turkey since 1820

by Sevket Pamuk

The first comprehensive history of the Turkish economyThe population and economy of the area within the present-day borders of Turkey has consistently been among the largest in the developing world, yet there has been no authoritative economic history of Turkey until now. In Uneven Centuries, Şevket Pamuk examines the economic growth and human development of Turkey over the past two hundred years.Taking a comparative global perspective, Pamuk investigates Turkey’s economic history through four periods: the open economy during the nineteenth-century Ottoman era, the transition from empire to nation-state that spanned the two world wars and the Great Depression, the continued protectionism and import-substituting industrialization after World War II, and the neoliberal policies and the opening of the economy after 1980. Making use of indices of GDP per capita, trade, wages, health, and education, Pamuk argues that Turkey’s long-term economic trends cannot be explained only by immediate causes such as economic policies, rates of investment, productivity growth, and structural change.Uneven Centuries offers a deeper analysis of the essential forces underlying Turkey’s development—its institutions and their evolution—to make better sense of the country’s unique history and to provide important insights into the patterns of growth in developing countries during the past two centuries.

Unerwartete Herausforderungen in Projekten erfolgreich managen: Erfahrungen aus der Human-Factors-, Hochsicherheits- und Resilienzforschung

by Andreas Nachbagauer Iris Schirl-Böck Edgar Weiss

Erfahren Sie, wie es gelingt Projekte erfolgreich zu managenProjektorientierte Organisationen und Projekte sind konfrontiert mit sich schnell ändernden Rahmenbedingungen, unerwarteten Ereignissen und fehlenden Informationen, vielen Stakeholdern sowie Mehrdeutigkeit in der Umwelt. Wir agieren in einer VUCA-Projektwelt, geprägt durch hohe Volatilität, Unsicherheit, Komplexität und Ambiguität. In diesem Buch lernen Sie das Handeln in jenen Organisationen und Teams kennen, die in ihrer täglichen Arbeit mit Unerwartetem konfrontiert sind und gelernt haben, damit gut umzugehen.Wir werfen einen Blick auf die Arbeit von Flugzeugcrews, Einsatzorganisationen sowie Ärzten und Ärztinnen: Wie werden dort vergleichbare Herausforderungen bewältigt? Welche Ansätze haben das Potenzial, Unerwartetes in der Projektarbeit besser zu managen? Wo ergeben sich für Projektleitungen Chancen, diese Erfahrungen für ihre jeweilige Situation zu nutzen? Den Übertragungsmöglichkeiten haben wir Tools und Konzepte u.a. aus der Human-Factors-Forschung, aus systemischen Ansätzen, der Entscheidungstheorie und der Resilienzforschung zur Seite gestellt. Finden Sie Empfehlungen beruhend auf der Verknüpfung von Erfahrung und wissenschaftlicher ForschungAn Theorien orientierte Teile zeigen, wie Organisationen „ticken“ und bilden die Grundlage für Über-legungen, wie mit Komplexität und Ungewissheit bestmöglich umgegangen werden kann. Wir zeigen, welche Bedeutung Resilienz und eine konstruktive Fehlerkultur haben, was es heißt, professionell zu improvisieren und wie geteilte Situationswahrnehmung rasche Entscheidungen möglich macht. Die folgenden inhaltlichen Schwerpunkte werden vorgestellt:Von Anderen Lernen: Erfahrungen aus der Human-Factors-, Hochsicherheits- und Resilienz-forschungErkenntnisse zur Gestaltung einer Fehler- und Vertrauenskultur sowie Sichtbarmachung von DiversitätFragmentiertes Krisenmanagement und weitere Erkenntnisse für den erfolgreichen Umgang mit unerwarteten SituationenEmpfehlungen für die komplexe Projektarbeit mit hilfreichen Konzepten, Methoden und ToolsNeue Wege für projektorientierte Organisationen: Pläne und Entscheidungen; Menschen, Beziehungen und Kultur; Termine und Zeitpläne

Unequaled: Tips for Building a Successful Career through Emotional Intelligence

by James A. Runde

The real secret to career success and what it takes to get ahead is EQ UNEQUALED is the client service professional's guide to getting ahead and achieving professional goals. You're smart and hard working, but guess what—so is everyone else. So how do you stand out? You need to distinguish yourself in order to get ahead, but simply being good at your job is not enough. Moving up is about soft skills, networking, client connections, emotional intelligence, and your personal reputation. This book is a frank and candid guide to what it really takes to succeed in the field, packed with insights, stories, and actionable tips based on the author's 40 years at Morgan Stanley. You'll learn how to lead, when to follow, and how to build the reputation you need to get ahead in a competitive field. This book shows you how to step up your relationships, strengthen your soft skills, and build your brand for success. Differentiate yourself and expand your career Build relationships through planning and preparation and deliver commercial results Lead effectively, increase productivity, and build a better work environment Build, enhance, and leverage your personal brand to support your own success Network effectively to find mentors and sponsors Realizing your career goals means being visible, having influence, and crafting a reputation as a valuable contributor while delivering outstanding results. UNEQUALED shows you how to adapt yourself, collaborate with colleagues, influence clients, and become an excellent boss.

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