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Obtaining Information for Effective Management (Institute of Learning & Management Super Series)

by Institute of Leadership & Management

Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. The learning content is also closely aligned to the Level 3 S/NVQ in Management. The series consists of 35 workbooks. Each book will map on to a course unit (35 books/units).

Work, Happiness, and Unhappiness

by Peter Warr

Award-winning psychologist Peter Warr explores why some people at work are happier or unhappier than others. He evaluates different approaches to the definition and assessment of happiness, and combines environmental and person-based themes to explain differences in people’s experience. A framework of key job characteristics is linked to an account of primary mental processes, and those are set within a summary of demographic, cultural, and occupational patterns. Consequences of happiness or unhappiness for individuals and groups are also reviewed, as is recent literature on unemployment and retirement. Although primarily focusing on job situations, the book shows that processes of happiness are similar across settings of all kinds. It provides a uniquely comprehensive assessment of research published across the world. Initial chapters explore the several meanings of happiness and the ways in which those have been measured by psychologists. The construct includes pleasure, satisfaction and subjective well-being, and unhappiness has been studied in terms of dissatisfaction, strain, anxiety, and depression. The impacts of principal environmental features on these experiences are reviewed through an analogy with vitamins in relation to physical health—beneficial only up to a point. However, environmental effects are not fixed. Influences on happiness from within the person are examined in terms of principal thinking patterns, personality styles, and cultural backgrounds. Differences are explored between groups (men and women, older and younger people, employees who are full-time and part-time, and so on), and processes of person-environment fit are placed within an overall framework which emphasizes the impact of variations in personal salience. The book is written primarily for academic readers, including senior undergraduates, graduate students, teachers, and researchers in fields of Industrial/Organizational Psychology, Management, Human Resources, and Labor Studies. However, the topic's centrality in many professions makes it important also to a wider readership.

VC: An American History

by Tom Nicholas

From nineteenth-century whaling to a multitude of firms pursuing entrepreneurial finance today, venture finance reflects a deep-seated tradition in the deployment of risk capital in the United States. Tom Nicholas’s history of the venture capital industry offers a roller coaster ride through America’s ongoing pursuit of financial gain.

Stewards of the Market: How the Federal Reserve Made Sense of the Financial Crisis

by Mitchel Y. Abolafia

A fast-paced, behind-closed-doors account of the Federal Reserve’s decision making during the 2008 financial crisis, showing how Fed policymakers overcame their own assumptions to contain the disaster. The financial crisis of 2008 led to the collapse of several major banks and thrust the US economy into the deepest recession since the Great Depression. The Federal Reserve was the agency most responsible for maintaining the nation’s economic stability. And the Fed’s Open Market Committee was a twelve-member body at the epicenter, making sense of the unfolding crisis and fashioning a response. This is the story of how they failed, learned, and staved off catastrophe. Drawing on verbatim transcripts of the committee’s closed-door meetings, Mitchel Abolafia puts readers in the room with the Federal Reserve’s senior policymaking group. Abolafia uncovers what the Fed’s policymakers knew before, during, and after the collapse. He explores how their biases and intellectual commitments both helped and hindered as they made sense of the emergency. In an original contribution to the sociology of finance, Stewards of the Market examines the social and cultural factors that shaped the Fed’s response, one marked by missed cues and analytic failures but also by successful improvisations and innovations. Ideas, traditions, and power all played their roles in the Fed’s handling of the crisis. In particular, Abolafia demonstrates that the Fed’s adherence to conflicting theories of self-correcting markets contributed to the committee’s doubts and decisions. A vivid portrait of the world’s most powerful central bank in a moment of high stakes, Stewards of the Market is rich with insights for the next financial downturn.

The Social Entrepreneur: Making Communities Work

by Andrew Mawson

When Andrew Mawson arrived in Bromley-by-Bow in the east end of London, in the 1980s, it was in a state of social, economic and material disrepair. Living there, getting to know the residents and institutions, he soon realized that by unlocking its untapped potential, the community could begin to turn itself around. The result: the Bromley-by-Bow Centre has encouraged literacy, housing, business, health, welfare and enterprise in the area to flourish. Time and again using the same approach, Mawson has succeeded where the government and others have failed. His inspiring and timely book will demonstrate, through his own experience how, by seeking creative, dynamic, entrepreneurial ways of tackling seemingly intractable social problems, we can all make real changes in our communities.

The Price of Democracy: How Money Shapes Politics and What to Do about It

by Julia Cagé

Why and how systems of political financing and representation in Europe and North America give outsized influence to the wealthy and undermine democracy, and what we can do about it. One person, one vote. In theory, everyone in a democracy has equal power to decide elections. But it’s hardly news that, in reality, political outcomes are heavily determined by the logic of one dollar, one vote. We take the political power of money for granted. But does it have to be this way? In The Price of Democracy, Julia Cagé combines economic and historical analysis with political theory to show how profoundly our systems in North America and Europe, from think tanks and the media to election campaigns, are shaped by money. She proposes fundamental reforms to bring democracy back into line with its egalitarian promise. Cagé shows how different countries have tried to develop legislation to curb the power of private money and to develop public systems to fund campaigns and parties. But these attempts have been incoherent and unsystematic. She demonstrates that it is possible to learn from these experiments in the United States, Europe, and elsewhere to design a better system that would increase political participation and trust. This would involve setting a strict cap on private donations and creating a public voucher system to give each voter an equal amount to spend in support of political parties. More radically, Cagé argues that a significant fraction of seats in parliamentary assemblies should be set aside for representatives from disadvantaged socioeconomic groups. At a time of widespread political disenchantment, The Price of Democracy is a bracing reminder of the problems we face and an inspirational guide to the potential for reform.

Healthy Buildings: How Indoor Spaces Drive Performance and Productivity

by Joseph G. Allen John D. Macomber

“This book should be essential reading for all who commission, design, manage, and use buildings—indeed anyone who is interested in a healthy environment.” —Norman Foster A forensic investigator of “sick buildings” and Director of Harvard’s Healthy Buildings Program teams up with a CEO-turned–Harvard Business School professor to reveal the secrets of a healthy building—and unlock one of the greatest business opportunities of our time. By the time you reach eighty, you will have spent seventy-two years of your life indoors. Like it or not, humans have become an indoor species. This means that the people who design, build, and maintain our buildings can have a major impact on our health. Ever feel tired during a meeting? That’s because most offices and conference rooms are not bringing in enough fresh air. When that door opens, it literally breathes life back into the room. But there is a lot more acting on your body that you can’t feel or see. From our offices and homes to our schools and hospitals, the indoor spaces where we work, learn, play, eat, and heal have an outsized influence on our performance and wellbeing. They affect our creativity, focus, and problem-solving ability and can make us sick—dragging down profits in the process. Charismatic pioneers of the healthy building movement who have paired up to combine the cutting-edge science of Harvard’s School of Public Health with the financial know-how of the Harvard Business School, Joseph Allen and John Macomber lay out the science of healthy buildings and make the business case for owners, developers, and CEOs. They reveal the 9 Foundations of a Healthy Building, and show how tracking health performance indicators with smart technology can boost performance and create economic value. While the “green” building movement tackled energy, waste, and water, the new healthy building movement focuses on the most important (and expensive) asset of any business: its people.

Managing Your Recovery from Addiction: A Guide for Executives, Senior Managers, and Other Professionals

by David F O'Connell Bruce Carruth Deborah Bevvino

Learn how to get sober-and stay that wayGetting and staying sober provides a special set of challenges for professional people-physicians, lawyers, corporate CEOs, accountants, and others-who drive themselves to achieve and succeed in high-pressure surroundings. Managing Your Recovery from Addiction applies business approaches and ideas to the process of planning, implementing, and carrying out programs that really work for professionals in their first year of recovery. This unique self-help book provides guidance to impaired executives and professionals seeking recovery through inpatient and outpatient care, setting strategies for managing conflict, dealing with changing emotions and moods, and developing a solid spiritual program. Managing Your Recovery from Addiction helps professionals develop both short- and long-term programs for dealing with the challenges of maintaining sobriety. The book is based on the authors&’ extensive experience treating impaired business personnel in a variety of settings, including the Caron Treatment Centers and Lifeworks of London, England, an internationally recognized addictions treatment center. Their rational, scientific approach complements ongoing counseling and other treatment approaches to help keep the professional&’s career on track, saving the recovering individual-and his or her employer-significant time and money due to lower productivity, arrested organizational development, absenteeism, and other problems associated with professional level addiction. Topics examined in Managing Your Recovery from Addiction include: a unique view of the 12 Steps for business personnel the dynamics of managerial addiction essential information to prevent relapse to active addiction coping with relapse basic tasks and fundamental recovery steps setting and tracking recovery goals recovery stages 10 tasks to recovery conflict management strategies spiritual development addictions treatment and much more!Managing Your Recovery from Addiction concludes with the O&’Connell Dysfunctional Attitude Survey (ODAS). This book is vital for recovering executives and professionals and is an important resource for addictions and mental health treatment agencies that serve a professional population. It&’s equally helpful for employee assistance program (EAP) personnel who regularly refer professionals for addictions treatment.

Webcasting Worldwide: Business Models of an Emerging Global Medium (Media Management and Economics Series)

by Louisa Ha Richard J. Ganahl III

Webcasting Worldwide tackles one of the most timely topics in mass communication today—the delivery of audio and video content via the Web, or webcasting—employing a global perspective to explore the subject. It is unique in providing a theoretical framework by which to analyze business models of emerging media, and it also examines the business practices of leading webcasters in the world’s most developed broadband markets. With webcasting in its early development, the approaches discussed in this volume set the standards for the webcasting industry. Representing the major broadband markets in the world, this text is an authoritative and valuable reference for both researchers and practitioners. The chapters relate the business practices of webcasting to the media market environment and established media industries, such as television and radio, as well as government and non-profit organizations. A CD-ROM accompanies the book, offering PowerPoint charts for use in training, education, and research, along with tables, graphs, screenshots, and hyperlinks. Webcasting Worldwide is essential reading for academic researchers and media industry practitioners, and the volume will be a useful text in advanced courses addressing media technology, media management, and international communication. For updates about the book chapters and latest commentaries on topics related to webcasting business models, please visit the Webcasting Business Models Blog at http://webcastingworldwide.blogspot.com Winner of The Association for Education in Journalism and Mass Communication Picard Award for Media Management and Economics 2007.

Global Airlines

by Pat Hanlon

Global Airlines: Competition in a Transnational Industry presents an overview of the changing scene in air transport covering current issues such as security, no frills airlines, ‘open skies’ agreements, the outcome of the recent downturn in economic activity and the emergence of transnational airlines, and takes a forward looking view of these challenges for the industry.Since the publication of the second edition in 1999 major changes have occurred in the industry. The ‘rules of the game’ in air transport are now beginning to change; and it is time to take the story forward. This third edition contains nine new chapters and tackles the following issues amongst others:* Security: The tragic events of 11 September 2001, followed by the war in Iraq, and the resultant heightened tensions over security and passenger safety. * Financial instability: the cyclical downturn in economic activity has led some airlines to the verge of bankruptcy. Even some large well-established carriers are not immune from this. How can the industry look to survive?* Attaining global reach: implications of transborder mergers, open skies agreements and the transatlantic Common Aviation area. Can full globalisation ever be reached? * Low-cost carriers and e-commerce: as both increase, how much the industry re-structure and deal with issues associated with increased passenger traffic and decreased labour requirements?* Airport capacity: Air traffic is estimated to grow at a long-term average annual rate of 5 per cent per annum. But many airports in many parts of the world are already reaching their capacity limits. How can this be overcome and are the environmental implications?Using up to date data and case studies from major international airlines such as United Airlines, British Airways, and Qantas amongst many others, Global Airlines provides a comprehensive insight into today’s global airline industry.

Obtaining Information for Effective Management (Institute of Learning & Management Super Series)

by Institute of Leadership & Management

Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. The learning content is also closely aligned to the Level 3 S/NVQ in Management. The series consists of 35 workbooks. Each book will map on to a course unit (35 books/units).

An Introduction to the Law on Financial Investment

by Iain G MacNeil

Since the publication of the first edition of this book in 2005, the world of financial investment has experienced an unprecedented boom followed by a spectacular bust. Significant changes have been proposed and in some cases implemented in areas such as the structure of regulation, the organisation of markets, supervision of market participants and the protection of consumers. The second edition takes account of these developments, integrating them into an analytical framework that enables the reader to develop a critical overview of the role of general legal rules and specialised systems of regulation in financial investment. The framework focuses on the role of contract, trusts and regulation as the primary legal influences for financial investment. The first part explores the relationship between investment, law and regulation. The second part examines the nature of investments and investors, both professional and private. The third part discusses the central role of corporate finance and corporate governance in linking investors with enterprises that require external capital. The fourth part examines the nature, operation and regulation of markets and the participants that support the functioning of the markets. The objective remains to provide a broadly-based and critical account of the role of law in financial investment."MacNeil's eloquent and informative distillation of the regulatory fundamentals of investment law gives his book much international relevance…a timely contribution to help readers decipher the seemingly inextricable maze of financial regulation…Practitioners and legal policy advisers will..welcome it. They should find enlightening the book's careful scrutiny of the trust and contractual foundations of investment law and practice."Benjamin J RichardsonJournal of International Banking Law and Regulation, Vol 22 Issue 1, 2007…a fascinating and informative book…thoroughly recommended as a learned but at the same time very readable introduction to the law of financial investmentGerard McCormackBanking and Finance Law Review, Volume 21 No 2, June 2006...very informative tool that introduces in a very friendly and accessible manner the nearly inextricable world of financial investment laws.Fadi MoghaizelInternational Company and Commercial Law Review, Vol. 17 No 2, February 2006

The Great Reversal: How America Gave Up on Free Markets

by Thomas Philippon

American markets, once a model for the world, are giving up on competition. Thomas Philippon blames the unchecked efforts of corporate lobbyists. Instead of earning profits by investing and innovating, powerful firms use political pressure to secure their advantages. The result is less efficient markets, leading to higher prices and lower wages.

Energy from the Desert: Feasibility of Very Large Scale Photvoltaic Power Generation Systems & Practical Proposals for Very Large Scale Photovoltaic Systems

by Keiichi Komoto Masakazu Ito Peter van der Vleuten David Faiman Kosuke Kurokawa

The world's deserts are sufficiently large that, in theory, covering a fraction of their landmass with PV systems could generate many times the current primary global energy supply. The Energy from the Desert two-volume set details the background and concept of Very Large Scale Photovoltaics (VLS-PC) and examines and evaluates their potential as viable power generation systems. The authors present case studies of both virtual and real projects based on selected regions (including the Mediterranean, Sahara, Chinese Gobi, Mongolian Gobi, Indian Thar, Australian Desert and the US) and their specific socio-economic dynamics, and argue that VLS-PV systems in desert areas will be readily achievable in the near future.

Brands of Faith: Marketing Religion in a Commercial Age (Media, Religion and Culture)

by Mara Einstein

In a society overrun by commercial clutter, religion has become yet another product sold in the consumer marketplace, and faiths of all kinds must compete with a myriad of more entertaining and more convenient leisure activities. Brands of Faith argues that in order to compete effectively faiths have had to become brands – easily recognizable symbols and spokespeople with whom religious prospects can make immediate connections Mara Einstein shows how religious branding has expanded over the past twenty years to create a blended world of commerce and faith where the sacred becomes secular and the secular sacred. In a series of fascinating case studies of faith brands, she explores the significance of branded church courses, such as Alpha and The Purpose Driven Life, mega-churches, and the popularity of the televangelist Joel Olsteen and television presenter Oprah Winfrey, as well as the rise of Kaballah. She asks what the consequences of this religious marketing will be, and outlines the possible results of religious commercialism – good and bad. Repackaging religion – updating music, creating teen-targeted bibles – is justifiable and necessary. However, when the content becomes obscured, religion may lose its unique selling proposition – the very ability to raise us above the market.

Aquinas and the Market: Toward a Humane Economy

by Mary L. Hirschfeld

Economists investigate the workings of markets and tend to set ethical questions aside. Theologians often dismiss economics, losing insights into the influence of market incentives on individual behavior. Mary L. Hirschfeld bridges this gap by showing how a humane economy can lead to the good life as outlined in the thought of St. Thomas Aquinas.

Capital and Ideology

by Thomas Piketty

The epic successor to one of the most important books of the century: at once a retelling of global history, a scathing critique of contemporary politics, and a bold proposal for a new and fairer economic system. Thomas Piketty’s bestselling Capital in the Twenty-First Century galvanized global debate about inequality. In this audacious follow-up, Piketty challenges us to revolutionize how we think about politics, ideology, and history. He exposes the ideas that have sustained inequality for the past millennium, reveals why the shallow politics of right and left are failing us today, and outlines the structure of a fairer economic system. Our economy, Piketty observes, is not a natural fact. Markets, profits, and capital are all historical constructs that depend on choices. Piketty explores the material and ideological interactions of conflicting social groups that have given us slavery, serfdom, colonialism, communism, and hypercapitalism, shaping the lives of billions. He concludes that the great driver of human progress over the centuries has been the struggle for equality and education and not, as often argued, the assertion of property rights or the pursuit of stability. The new era of extreme inequality that has derailed that progress since the 1980s, he shows, is partly a reaction against communism, but it is also the fruit of ignorance, intellectual specialization, and our drift toward the dead-end politics of identity. Once we understand this, we can begin to envision a more balanced approach to economics and politics. Piketty argues for a new “participatory” socialism, a system founded on an ideology of equality, social property, education, and the sharing of knowledge and power. Capital and Ideology is destined to be one of the indispensable books of our time, a work that will not only help us understand the world, but that will change it.

Fair Trade: The Challenges of Transforming Globalization

by Laura T. Raynolds Douglas L. Murray John Wilkinson

This book explores the challenges and potential of Fair Trade, one of the world’s most dynamic efforts to enhance global social justice and environmental sustainability through market based social change. Fair Trade links food consumers and agricultural producers across the Global North/ South divide and lies at the heart of key efforts to reshape the global economy. This book reveals the challenges the movement faces in its effort to transform globalization, emphasizing the inherent tensions in working both in, and against, the market. It explores Fair Trade’s recent rapid growth into new production regions, market arenas, and commodity areas through case studies of Europe, North America, Africa, and Latin America undertaken by prominent scholars in each region. The authors draw on, and advance, global commodity and value chain analysis, convention, and social movement approaches through these case studies and a series of synthetic analytical chapters. Pressures for more radical and more moderate approaches intertwine with the movement’s historical vision, reshaping Fair Trade’s priorities and efforts in the Global North and South. Fair Trade will be of strong interest to students and scholars of politics, globalization, sociology, geography, economics and business.

Life After...Biological Sciences: A Practical Guide to Life After Your Degree

by Sally Longson

Thousands of students graduate from university each year. The lucky few have the rest of their lives mapped out in perfect detail – but for most, things are not nearly so simple. Armed with your hard-earned degree the possibilities and career paths lying before you are limitless, and the number of choices you suddenly have to make can seem bewildering. Life After Biological Sciences has been written specifically to help students currently studying, or who have recently graduated, make informed choices about their future. It will be a source of invaluable advice and wisdom to business graduates, covering such topics as: Identifying career paths that interest you Seeking out an opportunity that matches your skills and aspirations Staying motivated and pursuing your goals Networking and self-promotion Making the transition from scholar to worker The Life After University series of books are more than simple ‘career guides’. They are unique in taking a holistic approach to career advice - recognising the increasing view that, although a successful working life is vitally important, other factors can be just as essential to happiness and fulfilment. They are the indispensable handbooks for students considering their future direction.

British Tourism

by Leonard J Lickorish Victor T.C. Middleton

Tourism at any point in time is in many ways a mirror of economic and social change. The changes in British society in the decades from the 1950s to the 21st century are reflected in the forms of tourism that the British have been able to aspire to and afford. 'British Tourism: A Remarkable Story of Growth' identifies the most significant of these changes and places them in an historical context highlighting four distinctive eras. Now in paperback it includes four colour photos as well as two brand new chapters on tourism in Scotland and Wales.It looks in detail at the following key areas: * The roots of post war tourism growth * Developments in transport and regulation * Developments in accommodation and visit attractions * Marketing developments and trends - the role of entrepreneurs * Tourism trends into the 21st centuryOffering a comprehensive evaluation of post war developemnts in the British tourism industry, British Tourism: The remarkable story of growth, acts as a single reference resource suitable for a wide ranging readership from students on tourism courses and practitioners in the travel and tourism industries

Swimming with Sharks: My Journey into the World of the Bankers

by Joris Luyendijk

Joris Luyendijk, an investigative journalist, knew as much about banking as the average person: almost nothing. Bankers, he thought, were ruthless, competitive, bonus-obsessed sharks, irrelevant to his life. And then he was assigned to investigate the financial sector.Joris immersed himself in the City for a few years, speaking to over 200 people - from the competitive investment bankers and elite hedge-fund managers to downtrodden back-office staff, reviled HR managers and those made redundant in the regular 'culls'. Breaking the strictly imposed code of secrecy and silence, these insiders talked to Joris about what they actually do all day, how they see themselves and what makes them tick. They opened up about the toxic hiring and firing culture. They confessed to being overwhelmed by technological and mathematical opacity. They admitted that when Lehman Brothers went down in 2008 they hoarded food, put their money in gold and prepared to evacuate their children to the countryside. They agreed that nothing has changed since the crash.Joris had a chilling realisation. What if the bankers themselves aren't the real enemy? What if the truth about global finance is more sinister than that? This is a gripping work of reportage about the time bomb at the heart of our society.

The Practice of Management

by Peter Drucker

This classic volume achieves a remarkable width of appeal without sacrificing scientific accuracy or depth of analysis. It is a valuable contribution to the study of business efficiency which should be read by anyone wanting information about the developments and place of management, and it is as relevant today as when it was first written. This is a practical book, written out of many years of experience in working with managements of small, medium and large corporations. It aims to be a management guide, enabling readers to examine their own work and performance, to diagnose their weaknesses and to improve their own effectiveness as well as the results of the enterprise they are responsible for.

The Political Economy of Desire: International Law, Development and the Nation State

by Jennifer Beard

Containing the best interdisciplinary work in international law, this book offers an intelligent and thought-provoking analysis of the genealogy of Western capitalist ‘development’. Putting forth ground-breaking arguments and challenging the traditional boundaries of thinking about the concept of development and underdevelopment, it provides readers with a new perspective on the West's relationship with the rest of the world. With Jennifer Beard’s departure from the common position that development and underdevelopment are conceptual outcomes of the Imperialist era, The Political Economy of Desire positions the genealogy of development within early Christian writings in which the Western theological concepts of sin, salvation and redemption are expounded. Drawing upon legal theory, anthropology, economics, historiography, philosophy of science, theology, feminism, cultural studies and development studies the author explores: the link between the writings of early theologians and the processes of modern identity formation – tracing the concept of development to a particularly Christian dynamic how the promise of salvation continues to influence Western ontology. An innovative and topical work, this volume is an essential read for those interested in international law and socio-legal theory.

How to Democratize Europe

by Stéphanie Hennette

An all-star cast of scholars and politicians from Europe and America propose and debate the creation of a new European parliament with substantial budgetary and legislative power to solve the crisis of governance in the Eurozone and promote social and fiscal justice and public investment.

The Antitrust Paradigm: Restoring a Competitive Economy

by Jonathan B. Baker

At a time when tech giants have amassed vast market power, Jonathan Baker shows how laws and regulations can be updated to ensure more competition. The sooner courts and antitrust enforcement agencies stop listening to the Chicago school and start paying attention to modern economics, the sooner Americans will reap the benefits of competition.

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