- Table View
- List View
The 13 Key Performance Indicators for Highly Effective Teams
by Allam Ahmed George Siantonas Nicholas SiantonasAn organisation's most important asset is its people. And critical to an organisation's success is the extent to which its people interact effectively – both with each other as team members and with the wider organisation. This is why managing teams has become a key area for a growing number of organisations around the world. While many organisations are world-class at managing their materials and machinery, they fall short in managing the human side of their activities.This book outlines the challenges faced by both team leaders and team members in 21st-century workplaces. It proposes 13 key performance or "team health" indicators for highly effective teams based on research data collected from a large range of industry sectors, team sizes and organisations in the UK. It contributes to the understanding of the nature and functioning of team cohesiveness by describing teamwork as a multi-component variable and identifying the factors that impact on teams and the implications of teamwork for organisations.The book sets out to aid organisations by introducing a Team Performance Diagnostic (TPD) tool. The TPD enables organisations to gain an accurate and detailed insight into the real-time performance of their teams, helps team managers to understand the underlying 'people' issues within the team and how to reach higher levels of team performance quickly. The TPD has been widely used in major multinationals and the UK public sector to pinpoint hard-to-find opportunities to achieve rapid improvements.The research suggests that the use of TPD contributes to more free-flowing feedback both within the team and in the organisation as a whole, and that successful teams are indicative of a healthy organisational culture.This book is an essential guide for senior managers and policy-makers dealing with team effectiveness, and will be highly useful for students of business and management.
12 Rules for (Academic) Life: A Stroppy Feminist’s Guide through Teaching, Learning, Politics, and Jordan Peterson
by Tara BrabazonThese are strange times. Climate crises. Health crises. Collapsing systems. Influencers. And yes - Jordan Peterson.We are currently living in a (Post) Peterson Paradigm. This book – 12 Rules for (Academic) Life - explores what has happened to teaching, learning and politics through this odd and chaotic intervention. Deploying feminism, this lens and theory offers a glass-sharpened view of this moment in international higher education. It is organized through twelve mantras for higher education in this interregnum, and offers new, radical, edgy and passionate methodologies, epistemologies and ontologies for a University sector searching for a purpose. This is a feminist book which targets a feminist audience, both inside and outside higher education. It presents a clear focus on how this Peterson moment can be managed and challenged, when in future such academics deploy social media in this way. This book is also a part of higher education studies, exploring the role of the public / critical / dissenting / organic intellectual in debates about the political economy, identity/politics and leadership.A question of our time – through a climate emergency, a pandemic and polarized politics – is why Professor Jordan Peterson gained profile and notoriety. The Jordan Peterson moment commenced in September 2016 with his YouTube video, “Professor against political correctness,” and concluded with his debate with Slavoj Zizek on April 19, 2019. From this moment, his credibility was dented, if not destroyed.Jordan Peterson infused scholarly debates with Punch and Judy extremism and misunderstandings. Instead, this book offers research rather than certainty, interpretation rather than dogma, evidence rather than opinion, and theory rather than ‘moral truth.’ The goal is to recalibrate this (Post) Peterson Paradigm, to take stock of how this moment occurred, and how to create a revision of higher education.
101 Career Myths Debunked: The Ultimate Career Planning Workbook
by Elizabeth L. CampbellWhat if everything you know about careers is false? Bombarded by toxic misinformation about unemployment and failing career prospects, job hunters are often halted by fear. 101 Career Myths Debunked is essential reading for college students, job hunters, and career changers to discover the myths holding them back and reveal the surprising truths and practical steps that will set them on the path to career success.Written by a counseling psychologist and career psychology expert, 101 Career Myths Debunked is your personal career coach and ultimate planning guide. This easy-to-use workbook will show you how to boost your confidence and build a life you love. It walks you through the entire career development process and helps you deal successfully with everything you need to consider. You’ll learn practical new ways to move forward from your present uncertainty into a promising future.
101 Career Myths Debunked: The Ultimate Career Planning Workbook
by Elizabeth L. CampbellWhat if everything you know about careers is false? Bombarded by toxic misinformation about unemployment and failing career prospects, job hunters are often halted by fear. 101 Career Myths Debunked is essential reading for college students, job hunters, and career changers to discover the myths holding them back and reveal the surprising truths and practical steps that will set them on the path to career success.Written by a counseling psychologist and career psychology expert, 101 Career Myths Debunked is your personal career coach and ultimate planning guide. This easy-to-use workbook will show you how to boost your confidence and build a life you love. It walks you through the entire career development process and helps you deal successfully with everything you need to consider. You’ll learn practical new ways to move forward from your present uncertainty into a promising future.
100 Years of Happiness: Insights and Findings from the Experts (Psychology, Religion, and Spirituality)
by Nathan S. Carlin Donald Eric CappsThis book sums up 100 of years of research into the study of happiness—from 19th century scientific insights on the subject to the pop psychology perspectives of modern-day America.We all want to be happy, but what does that mean, and how do we get there? These questions may be a popular topic of positive psychology books in recent years, but interest in the subject stretches back over a century. Distinguished authors Nathan Carlin and Donald Capps examine opinions, research studies, and insights about happiness from the 18th century through today. 100 Years of Happiness: Insights and Findings from the Experts is organized into three sections—one that explores insights from philosophers, another part that reviews study results from researchers, and a final section that casts some skepticism on the study of happiness. The authors review what the experts have found, and explore such questions as: Is happiness the goal of life? Is it possible to measure happiness? Is it possible to become happier? What is the difference between unhappiness and depression? If humankind could eliminate unhappiness from the human condition, should we? This fascinating text provides a basis for readers to develop their own conclusions, and to continue humankind's ongoing discourse on the subject.
100 Years of Happiness: Insights and Findings from the Experts (Psychology, Religion, and Spirituality)
by Nathan S. Carlin Donald Eric CappsThis book sums up 100 of years of research into the study of happiness—from 19th century scientific insights on the subject to the pop psychology perspectives of modern-day America.We all want to be happy, but what does that mean, and how do we get there? These questions may be a popular topic of positive psychology books in recent years, but interest in the subject stretches back over a century. Distinguished authors Nathan Carlin and Donald Capps examine opinions, research studies, and insights about happiness from the 18th century through today. 100 Years of Happiness: Insights and Findings from the Experts is organized into three sections—one that explores insights from philosophers, another part that reviews study results from researchers, and a final section that casts some skepticism on the study of happiness. The authors review what the experts have found, and explore such questions as: Is happiness the goal of life? Is it possible to measure happiness? Is it possible to become happier? What is the difference between unhappiness and depression? If humankind could eliminate unhappiness from the human condition, should we? This fascinating text provides a basis for readers to develop their own conclusions, and to continue humankind's ongoing discourse on the subject.
The 100-Year Life: Living and Working in an Age of Longevity
by Lynda Gratton Andrew ScottWhat will your 100-year life look like?Does the thought of working for 60 or 70 years fill you with dread? Or can you see the potential for a more stimulating future as a result of having so much extra time? Many of us have been raised on the traditional notion of a three-stage approach to our working lives: education, followed by work and then retirement. But this well-established pathway is already beginning to collapse – life expectancy is rising, final-salary pensions are vanishing, and increasing numbers of people are juggling multiple careers. Whether you are 18, 45 or 60, you will need to do things very differently from previous generations and learn to structure your life in completely new ways.The 100-Year Life is here to help.Drawing on the unique pairing of their experience in psychology and economics, Lynda Gratton and Andrew Scott offer a broad-ranging analysis as well as a raft of solutions, showing how to rethink your finances, your education, your career and your relationships and create a fulfilling 100-year life. · How can you fashion a career and life path that defines you and your values and creates a shifting balance between work and leisure?· What are the most effective ways of boosting your physical and mental health over a longer and more dynamic lifespan?· How can you make the most of your intangible assets – such as family and friends – as you build a productive, longer life?· In a multiple-stage life how can you learn to make the transitions that will be so crucial and experiment with new ways of living, working and learning?Shortlisted for the FT/McKinsey Business Book of the Year Award, The 100-Year Life is a wake-up call that describes what to expect and considers the choices and options that you will face. It is also fundamentally a call to action for individuals, politicians, firms and governments and offers the clearest demonstration that a 100-year life can be a wonderful and inspiring one.
The 100-Year Life: Living and Working in an Age of Longevity
by Andrew Scott Lynda GrattonWhat will your 100-year life look like?Does the thought of working for 60 or 70 years fill you with dread? Or can you see the potential for a more stimulating future as a result of having so much extra time? Many of us have been raised on the traditional notion of a three-stage approach to our working lives: education, followed by work and then retirement. But this well-established pathway is already beginning to collapse – life expectancy is rising, final-salary pensions are vanishing, and increasing numbers of people are juggling multiple careers. Whether you are 18, 45 or 60, you will need to do things very differently from previous generations and learn to structure your life in completely new ways.The 100-Year Life is here to help.Drawing on the unique pairing of their experience in psychology and economics, Lynda Gratton and Andrew Scott offer a broad-ranging analysis as well as a raft of solutions, showing how to rethink your finances, your education, your career and your relationships and create a fulfilling 100-year life. · How can you fashion a career and life path that defines you and your values and creates a shifting balance between work and leisure?· What are the most effective ways of boosting your physical and mental health over a longer and more dynamic lifespan?· How can you make the most of your intangible assets – such as family and friends – as you build a productive, longer life?· In a multiple-stage life how can you learn to make the transitions that will be so crucial and experiment with new ways of living, working and learning?Shortlisted for the FT/McKinsey Business Book of the Year Award, The 100-Year Life is a wake-up call that describes what to expect and considers the choices and options that you will face. It is also fundamentally a call to action for individuals, politicians, firms and governments and offers the clearest demonstration that a 100-year life can be a wonderful and inspiring one.
100 Tage Lockdown: Ethnographische Wanderungen durch Berlin während des Corona-Stillstands (Urban Studies)
by Gerdien Jonker18. März 2020 - der Tag, an dem Angela Merkel eine »Vollbremsung« der Gesellschaft forderte, um die Ausbreitung des Coronavirus zu stoppen. An diesem Tag begann Gerdien Jonker ihre Erkundungen durch Berlin: Ihre Beobachtungen erfassen eine Stadt, in der das öffentliche Leben nahezu völlig zum Erliegen gekommen ist. Hundert Tage lang war sie zu Fuß unterwegs, notierte Begegnungen mit Kindern, Joggerinnen und S-Bahnfahrern, besuchte Russen, Muslime und Chinesen, machte Skizzen vom Leben im Lockdown und von Berliner Erfindungsreichtum und Widerborstigkeit. Zwischen Forschung und Literatur entsteht so die Ethnographie einer Stadt im Ausnahmezustand.
100 Nature Walks
by National Trust National Trust BooksA glorious celebration of nature and the simple pleasures of walking.
100 Key Concepts in Environmental Psychology
by Dorothée MarchandThis accessible book defines 100 key concepts, ideas and processes in Environmental Psychology to provide an introductory reference work that brings together research and theory in a bite-size format. With contributions from leading figures within Environmental Psychology, each concept is clearly defined and explained within the context of issues around the environment, sustainability, climate change, nature and architecture. This book considers the involvement of psychological, physiological and social processes to understand the mechanisms that explain and contribute to the evolution of behavior and attitudes that relate to our relationship with the environment. Concepts covered include biodiversity, eco-anxiety, place identity, sustainable behaviour, climate justice and environmental attitudes. By integrating ideas from different disciplinary orientations in the field of Environmental Psychology, this book allows for a better understanding of the processes related to the individual-environment relationship, as well as the applications that they allow for in various fields of intervention. This is essential reading for students and researchers in Environmental Psychology, Sustainability Studies, Architecture and Built Environment Studies and related fields.
100 Key Concepts in Environmental Psychology
This accessible book defines 100 key concepts, ideas and processes in Environmental Psychology to provide an introductory reference work that brings together research and theory in a bite-size format. With contributions from leading figures within Environmental Psychology, each concept is clearly defined and explained within the context of issues around the environment, sustainability, climate change, nature and architecture. This book considers the involvement of psychological, physiological and social processes to understand the mechanisms that explain and contribute to the evolution of behavior and attitudes that relate to our relationship with the environment. Concepts covered include biodiversity, eco-anxiety, place identity, sustainable behaviour, climate justice and environmental attitudes. By integrating ideas from different disciplinary orientations in the field of Environmental Psychology, this book allows for a better understanding of the processes related to the individual-environment relationship, as well as the applications that they allow for in various fields of intervention. This is essential reading for students and researchers in Environmental Psychology, Sustainability Studies, Architecture and Built Environment Studies and related fields.
100 Jahre Türkei – 100 Köpfe: Biografische Skizzen zu Gegenwart und Geschichte der türkischen Republik 1923-2023 (Politik, Wirtschaft und Gesellschaft im Spannungsverhältnis der Regionen Südosteuropa und Mittlerer Osten)
by Wolfgang GielerZum 100-jährigen Jubiläum der Gründung der türkischen Republik am 29. Oktober 2023 werden 100 Personen aus der Türkei vorgestellt, die nicht nur die Politik, sondern auch die Wirtschaft, Wissenschaft, Gesellschaft und Kultur des Landes entscheidend charakterisiert und beeinflusst haben.Neben ehemaligen und aktuellen Politiker*innen, Staats- und Regierungschef*innen, Außenminister*innen werden insbesondere auch Schriftsteller*innen, Wissenschaftler*innen, Künstler*innen, Musiker*innen, Designer*innen, Sportler*innen anhand ihrer Biografien behandelt und in den jeweiligen zeithistorischen Kontext gestellt. Der Band ist um ein erweitertes Verständnis der Türkei bemüht. Wesentlicher Beweggrund des Autors – der 15 Jahre an verschiedenen türkischen Universitäten gelehrt hat - ist hierbei eine zumeist fehlende Auseinandersetzung mit den in der Türkei handelnden Personen anzuregen und damit die Türkei auch besser zu verstehen.
100 Ideas for Secondary Teachers: Teaching Philosophy and Ethics (100 Ideas for Teachers)
by John L. Taylor100 Ideas: QUICK - EASY - INSPIRED - OUTSTANDINGHow do you teach a subject that has no 'right' answers? Philosophical and ethical concepts can be overwhelming to students who have not encountered them before, and complex arguments can be difficult to navigate. John L. Taylor's brand new book will help you to engage your class and have them reading, writing, talking and thinking philosophically. Starting with introductory ideas such as 'a guided tour of philosophy land', the book moves on to: ideas for stimulating and managing student discussions and debates; guidance for effective research; and methods to support students with their essays, presentations and projects. There are also tips for getting the best out of quieter students, and ideas for taking philosophy beyond the classroom. Hashtags and websites providing resources to enliven your classes are included throughout the book.
100 Ideas for Secondary Teachers: Managing Behaviour (100 Ideas for Teachers)
by Johnnie YoungQUICK - EASY - INSPIRED - OUTSTANDINGManaging behaviour in the secondary classroom can be demanding, hard work, and for the newly qualify teacher, sometimes intimidating. In this brand new edition, experienced teacher and author Johnnie Young brings together over 100 tried and tested, practical ideas to help manage the range of difficult behaviours found in the secondary classroom. Whether you are an experienced teacher or someone with little practical teaching experience, there are strategies in this book for you; from those that will help to resolve serious issues such as bullying and conflict in the classroom, to those that show that even the smallest changes – reducing tension in the classroom, employing the right kind of body language and using creative language to engage your students – can have a huge impact and dramatically improve behaviour. This book has been fully revised and updated for the secondary market and has a brand new layout making the book even easier to dip in and out of and the ideas even easier to use and implement quickly. Includes: Teaching tips, Taking it further ideas, Bonus ideas, Quotes from teachers and students
100 Ideas for Secondary Teachers: Teaching Philosophy and Ethics (100 Ideas for Teachers)
by John L. Taylor100 Ideas: QUICK - EASY - INSPIRED - OUTSTANDINGHow do you teach a subject that has no 'right' answers? Philosophical and ethical concepts can be overwhelming to students who have not encountered them before, and complex arguments can be difficult to navigate. John L. Taylor's brand new book will help you to engage your class and have them reading, writing, talking and thinking philosophically. Starting with introductory ideas such as 'a guided tour of philosophy land', the book moves on to: ideas for stimulating and managing student discussions and debates; guidance for effective research; and methods to support students with their essays, presentations and projects. There are also tips for getting the best out of quieter students, and ideas for taking philosophy beyond the classroom. Hashtags and websites providing resources to enliven your classes are included throughout the book.
100 Ideas for Secondary Teachers: Managing Behaviour (100 Ideas for Teachers)
by Johnnie YoungManaging behavior in the secondary classroom can be demanding, hard work, and for the newly qualify teacher, sometimes intimidating. In this brand new edition, experienced teacher and author Johnnie Young brings together over 100 tried and tested, practical ideas to help manage the range of difficult behaviours found in the secondary classroom. Whether you are an experienced teacher or someone with little practical teaching experience, there are strategies in this book for you; from those that will help to resolve serious issues such as bullying and conflict in the classroom, to those that show that even the smallest changes – reducing tension in the classroom, employing the right kind of body language and using creative language to engage your students – can have a huge impact and dramatically improve behaviour. This book has been fully revised and updated for the secondary market and has a brand new layout making the book even easier to dip in and out of and the ideas even easier to use and implement quickly. Includes: Teaching tips, Taking it further ideas, Bonus ideas, Quotes from teachers and students
100 Ideas for Primary Teachers: Supporting Pupils with Social, Emotional and Mental Health Difficulties (100 Ideas for Teachers)
by Roy HowarthResearch has found that any one class might contain two to six children with profound social, emotional and behavioural difficulties. Without effective intervention and response, this can have a profound impact on the progress of these children, as well as the delivery of the curriculum to all pupils. Roy Howarth uses his extensive experience and expertise in this field to present practical solutions for supporting pupils with social, emotional and mental health difficulties, as well as alleviating pressures on whole-class teaching and management.Suitable for all mainstream and specialist teachers, 100 Ideas for Primary Teachers: Supporting Pupils with Social, Emotional and Mental Health Difficulties considers techniques for observation, intervention and differentiation, as well as preventing and dealing with significant difficulties. This fully updated edition will help teachers ensure all pupils can participate fully in lessons, learn more constructively and make better progress.
100 Ideas for Primary Teachers: Supporting Pupils with Social, Emotional and Mental Health Difficulties (100 Ideas for Teachers)
by Roy HowarthResearch has found that any one class might contain two to six children with profound social, emotional and behavioural difficulties. Without effective intervention and response, this can have a profound impact on the progress of these children, as well as the delivery of the curriculum to all pupils. Roy Howarth uses his extensive experience and expertise in this field to present practical solutions for supporting pupils with social, emotional and mental health difficulties, as well as alleviating pressures on whole-class teaching and management.Suitable for all mainstream and specialist teachers, 100 Ideas for Primary Teachers: Supporting Pupils with Social, Emotional and Mental Health Difficulties considers techniques for observation, intervention and differentiation, as well as preventing and dealing with significant difficulties. This fully updated edition will help teachers ensure all pupils can participate fully in lessons, learn more constructively and make better progress.
100 Ideas for Primary Teachers: Behaviour Management (100 Ideas for Teachers)
by Molly Potter100 IDEAS: Quick - Easy - Inspired - OutstandingManaging behaviour in the primary classroom can be a challenge, but in this brand new book, Molly Potter offers 100 practical ideas and strategies for managing the range of difficult behaviours that you might face as a primary teacher. Whether you are new to the profession or an experienced teacher, there will be ideas in this book for you, including strategies for solving individual pupil behaviour problems as well as whole- class approaches. The ideas are creative, tried-and-tested and easy to implement.The book includes tips on how to create a positive learning and advice on ensuring your attitude and teaching approaches encourage good behaviour. It introduces a variety of procedures to put in place in your classroom, strategies for dealing with disruptive behaviour and also touches on the causes of extreme behaviour. Molly Potter's ideas are full of examples and subtle changes you can make to your practice straight away to help your successfully manage all types of behaviour in the primary classroom.
100 Ideas for Primary Teachers: Behaviour Management (100 Ideas for Teachers)
by Molly Potter100 IDEAS: Quick - Easy - Inspired - OutstandingManaging behaviour in the primary classroom can be a challenge, but in this brand new book, Molly Potter offers 100 practical ideas and strategies for managing the range of difficult behaviours that you might face as a primary teacher. Whether you are new to the profession or an experienced teacher, there will be ideas in this book for you, including strategies for solving individual pupil behaviour problems as well as whole- class approaches. The ideas are creative, tried-and-tested and easy to implement.The book includes tips on how to create a positive learning environment and advice on ensuring your attitude and teaching approaches encourage good behaviour. It introduces a variety of procedures to put in place in your classroom, strategies for dealing with disruptive behaviour and also touches on the causes of extreme behaviour. Molly Potter's ideas are full of examples and subtle changes you can make to your practice straight away to help your successfully manage all types of behaviour in the primary classroom.
100 Ideas for Primary Teachers: Questioning (100 Ideas for Teachers)
by Peter WorleyQuestioning is key to effective teaching and learning, yet practical questioning strategies that are immediately useable in the classroom can be hard to come by. 100 Ideas for Primary Teachers: Questioning presents practical strategies, games and activities not only to help teachers improve their own questioning in the classroom, but also to allow pupils to develop an understanding of how they too can ask effective questions to develop their learning.Using philosophical approaches including ownership, authenticity, balance and Socratic principles, Peter Worley, co-founder of The Philosophy Foundation, provides guidance and ideas on how questioning can help pupils reach the next step and activate their own thinking. He also encourages teachers to reflect on their practice and the effect of questioning on children's progress. The ideas in this book are applicable to all subjects in a primary teacher's curriculum and are ideal for establishing good questioning strategies and a solid understanding of this core element of teaching.
100 Ideas for Primary Teachers: Questioning (100 Ideas for Teachers)
by Peter WorleyQuestioning is key to effective teaching and learning, yet practical questioning strategies that are immediately useable in the classroom can be hard to come by. 100 Ideas for Primary Teachers: Questioning presents practical strategies, games and activities not only to help teachers improve their own questioning in the classroom, but also to allow pupils to develop an understanding of how they too can ask effective questions to develop their learning.Using philosophical approaches including ownership, authenticity, balance and Socratic principles, Peter Worley, co-founder of The Philosophy Foundation, provides guidance and ideas on how questioning can help pupils reach the next step and activate their own thinking. He also encourages teachers to reflect on their practice and the effect of questioning on children's progress. The ideas in this book are applicable to all subjects in a primary teacher's curriculum and are ideal for establishing good questioning strategies and a solid understanding of this core element of teaching.
100 Effective Techniques of Social Influence: When and Why People Comply
by Dariusz Dolinski Tomasz Grzyb100 Effective Techniques of Social Influence provides a revolutionary look into the effectiveness of many techniques of social influence, providing an overview of the ways in which people use techniques to persuade others to meet various requests, suggestions, and commands. For each technique, the authors explore the idea behind it, what empirical research says about it, and what the psychological mechanism behind its effectiveness is, aka, why it works. The techniques included span across multiple areas in people’s everyday lives, ranging from business negotiations, managements, marketing, and close relationships, to people’s behavior in public as well as in their private sphere. Covering research from the 1970s to the present day, the book describes techniques of social influence with the purpose of provoking certain behaviors, such as convincing an individual to donate to a charity or purchase a certain product. By exclusively focusing on techniques influencing human behaviors, rather than beliefs, biases, or emotions, the authors show how humans can be reliably convinced to behave in a certain way in a huge range of situations and contexts. Rather than being based on anecdotal evidence or legends of famous people, the authors have only included techniques that have been proven to be effective through scientific research. With each technique described in an engaging manner, this is ideal reading for students and academics in fields such as social psychology, leadership, marketing, sociology, management, and communication. It will also appeal to professionals who need to influence others, and any readers who desire a better and more contemporary understanding of how people interact and influence others on a daily basis.
100 Effective Techniques of Social Influence: When and Why People Comply
by Dariusz Dolinski Tomasz Grzyb100 Effective Techniques of Social Influence provides a revolutionary look into the effectiveness of many techniques of social influence, providing an overview of the ways in which people use techniques to persuade others to meet various requests, suggestions, and commands. For each technique, the authors explore the idea behind it, what empirical research says about it, and what the psychological mechanism behind its effectiveness is, aka, why it works. The techniques included span across multiple areas in people’s everyday lives, ranging from business negotiations, managements, marketing, and close relationships, to people’s behavior in public as well as in their private sphere. Covering research from the 1970s to the present day, the book describes techniques of social influence with the purpose of provoking certain behaviors, such as convincing an individual to donate to a charity or purchase a certain product. By exclusively focusing on techniques influencing human behaviors, rather than beliefs, biases, or emotions, the authors show how humans can be reliably convinced to behave in a certain way in a huge range of situations and contexts. Rather than being based on anecdotal evidence or legends of famous people, the authors have only included techniques that have been proven to be effective through scientific research. With each technique described in an engaging manner, this is ideal reading for students and academics in fields such as social psychology, leadership, marketing, sociology, management, and communication. It will also appeal to professionals who need to influence others, and any readers who desire a better and more contemporary understanding of how people interact and influence others on a daily basis.