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Consumer Behaviour in Tourism
by John Swarbrooke Susan HornerConsumer Behaviour in Tourism takes a broad view of tourism and looks at consumer behaviour in a number of sectors including: * tour operation * tourist destinations * hospitality * visitor attractions * retail travel * transportNow fully revised and updated, the second edition of this bestselling text looks provides an international perspective on consumer behaviour in tourism through the use of numerous examples and case studies drawn from a range of different regions of the world; an exploration of national differences in consumer culture; the dissemination of research findings and concepts from a number of different regions of the world. This second edition includes new chapters on ecotourists, destination image and choice, terrorism and the tourism market, the internet and tourist behaviour and the rise of the no frills markets. It also includes new material on health concerns and government travel advice, events and festivals, business travel, national and cultural differences and more.Each chapter features conclusions, discussion points and essay questions, and exercises, at the end, to help tutors direct student-centred learning and to allow the reader to check their understanding of what they have read. Cases include: Las Vegas, Nevada, USA; Currency exchange rates as a determinant of tourist behaviour; The adventure tourism market in the USA and New Zealand; The Chinese tourism market; The Islamic tourism market; The impact of terrorism on tourist behaviour; The health tourism market including cosmetic surgery tourism; The UK outbound market; The international conference market; Travellers experience websites; The international theme park market; The festivals and events market around the world 'Dark' tourism
Consumer Behaviour in Tourism
by John Swarbrooke Susan HornerConsumer Behaviour in Tourism takes a broad view of tourism and looks at consumer behaviour in a number of sectors including: * tour operation * tourist destinations * hospitality * visitor attractions * retail travel * transportNow fully revised and updated, the second edition of this bestselling text looks provides an international perspective on consumer behaviour in tourism through the use of numerous examples and case studies drawn from a range of different regions of the world; an exploration of national differences in consumer culture; the dissemination of research findings and concepts from a number of different regions of the world. This second edition includes new chapters on ecotourists, destination image and choice, terrorism and the tourism market, the internet and tourist behaviour and the rise of the no frills markets. It also includes new material on health concerns and government travel advice, events and festivals, business travel, national and cultural differences and more.Each chapter features conclusions, discussion points and essay questions, and exercises, at the end, to help tutors direct student-centred learning and to allow the reader to check their understanding of what they have read. Cases include: Las Vegas, Nevada, USA; Currency exchange rates as a determinant of tourist behaviour; The adventure tourism market in the USA and New Zealand; The Chinese tourism market; The Islamic tourism market; The impact of terrorism on tourist behaviour; The health tourism market including cosmetic surgery tourism; The UK outbound market; The international conference market; Travellers experience websites; The international theme park market; The festivals and events market around the world 'Dark' tourism
Contemporary Britain (PDF)
by John MccormickThe comprehensively revised and updated edition of this successful text provides a lively, accessible and concise introduction to political, economic and social life in Britain. Illustrated with maps, charts and tables throughout, the book assumes no prior knowledge, and places current developments clearly in their historical, cultural, international and comparative context. It offers an ideal starting point for students and general readers looking for an introduction to contemporary Britain that is readable, informative, sophisticated and thought-provoking.
Critical Issues in Ecotourism
by James HighamCritical Issues in Ecotourism seeks to shake the current stagnant literature on the subject of ecotourism out of a state of complacency. Drawing upon emerging insights provided by pre-eminent scholars in the field it identifies and comprehensively addresses current critical issues. Accessible to both academic and non-academic audiences, it provides the reader with the following:* A critical, direct and hard hitting analysis of the real issues that apply to the field of ecotourism*Contributions from prominent international scholars that address issues of relevance to a diverse and international readership* Dissemination of the scholarly works of social and natural science addressing this field* A collection of works by outstanding international scholars, in a comprehensively planned and integrated bookIncorporating rigorous scientific insights in specialised fields of research, for example, identifying and protecting critical habits where tourists engage with endangered species, Critical Issues in Ecotourism is an important and ground breaking contribution set to expose the increasingly mythologized field of ecotourism.
Critical Issues in Ecotourism
by James HighamCritical Issues in Ecotourism seeks to shake the current stagnant literature on the subject of ecotourism out of a state of complacency. Drawing upon emerging insights provided by pre-eminent scholars in the field it identifies and comprehensively addresses current critical issues. Accessible to both academic and non-academic audiences, it provides the reader with the following:* A critical, direct and hard hitting analysis of the real issues that apply to the field of ecotourism*Contributions from prominent international scholars that address issues of relevance to a diverse and international readership* Dissemination of the scholarly works of social and natural science addressing this field* A collection of works by outstanding international scholars, in a comprehensively planned and integrated bookIncorporating rigorous scientific insights in specialised fields of research, for example, identifying and protecting critical habits where tourists engage with endangered species, Critical Issues in Ecotourism is an important and ground breaking contribution set to expose the increasingly mythologized field of ecotourism.
The Critical Turn in Tourism Studies
by Irena Ateljevic Annette Pritchard Nigel MorganNew approaches to tourism study demonstrate a notable ‘critical turn’ – a shift in thought that emphasises interpretative and critical modes of tourism inquiry. The chapters in this volume reflect this emerging critical school of tourism studies and represent a coordinated effort of tourism scholars whose work engages innovative research methodologies. Since such work has been dispersed across a variety of tourism-related and other research fields, this book responds to a pressing need to consolidate recent advances in a single text. Adopting a broad definition of ‘criticality’, the contributors seek to find ‘fresh’ ways of theorising tourism by locating the phenomenon in its wider political, economic, cultural and social contexts. The collection addresses the power relations underpinning the production of academic knowledge; presents a range of qualitative data collection methods which confront the field’s dominant (post)positivist approaches; foregrounds the emotional dynamics of research relations and explores the personal, the political and the situated nature of research journeys.The book has been divided into two parts, with the essays in the first part establishing a context-specific framework for engaging philosophical and theoretical debates in contemporary tourism enquiry. The second set of essays then present, discuss and critique specific methodologies, research techniques, methods of interpretation and writing strategies, all of which are in some sense illustrative of ‘critical’ tourism research. Contributors range from postgraduate students to established academics and are drawn from both the geopolitical margins and the ‘powerbases’ of the tourism academy. Their various relationships with the English-speaking academy thus range from relative ‘outsider’ to well-positioned ‘insider’ and as a result, their essays are reflective of a range of locations within the complexly spun web of academic power relations and social divisions.
The Critical Turn in Tourism Studies: Creating An Academy Of Hope (Advances In Tourism Ser.)
by Irena Ateljevic Annette Pritchard Nigel MorganNew approaches to tourism study demonstrate a notable ‘critical turn’ – a shift in thought that emphasises interpretative and critical modes of tourism inquiry. The chapters in this volume reflect this emerging critical school of tourism studies and represent a coordinated effort of tourism scholars whose work engages innovative research methodologies. Since such work has been dispersed across a variety of tourism-related and other research fields, this book responds to a pressing need to consolidate recent advances in a single text. Adopting a broad definition of ‘criticality’, the contributors seek to find ‘fresh’ ways of theorising tourism by locating the phenomenon in its wider political, economic, cultural and social contexts. The collection addresses the power relations underpinning the production of academic knowledge; presents a range of qualitative data collection methods which confront the field’s dominant (post)positivist approaches; foregrounds the emotional dynamics of research relations and explores the personal, the political and the situated nature of research journeys.The book has been divided into two parts, with the essays in the first part establishing a context-specific framework for engaging philosophical and theoretical debates in contemporary tourism enquiry. The second set of essays then present, discuss and critique specific methodologies, research techniques, methods of interpretation and writing strategies, all of which are in some sense illustrative of ‘critical’ tourism research. Contributors range from postgraduate students to established academics and are drawn from both the geopolitical margins and the ‘powerbases’ of the tourism academy. Their various relationships with the English-speaking academy thus range from relative ‘outsider’ to well-positioned ‘insider’ and as a result, their essays are reflective of a range of locations within the complexly spun web of academic power relations and social divisions.
Cultural Tourism: Global and Local Perspectives (Tourism And Cultural Change Ser. #3)
by Greg RichardsA unique chance to explore different aspects of place, heritage, and tourismFor many nations around the world, cultural tourism is not only a major industry but also a support for national identity and a means for preserving heritage. Cultural Tourism: Global and Local Perspectives brings together in one volume interdisciplinary explora
Cultural Tourism: Global and Local Perspectives
by Greg RichardsA unique chance to explore different aspects of place, heritage, and tourismFor many nations around the world, cultural tourism is not only a major industry but also a support for national identity and a means for preserving heritage. Cultural Tourism: Global and Local Perspectives brings together in one volume interdisciplinary explora
The Customs of the Kingdoms of India (Great Journeys Ser.)
by Marco PoloAs Marco Polo (1254-1324) returned home across the Indian Ocean, after years in the service of Genghis Khan, he picked up a fabulous array of stories from sailors and merchants, about the peoples of the region, some reliable, some wholly implausible, but all fascinating.Great Journeys allows readers to travel both around the planet and back through the centuries – but also back into ideas and worlds frightening, ruthless and cruel in different ways from our own. Few reading experiences can begin to match that of engaging with writers who saw astounding things: Great civilisations, walls of ice, violent and implacable jungles, deserts and mountains, multitudes of birds and flowers new to science. Reading these books is to see the world afresh, to rediscover a time when many cultures were quite strange to each other, where legends and stories were treated as facts and in which so much was still to be discovered.
Developments in Tourism Research (Advances in Tourism Research)
by David Airey John TribeThis book aims to be a showcase for cutting edge research offering a high-edited selection of the best paper submitted to the 2006 tourism conference at the University of Surrey, which itself is a celebration of 40 years of tourism education at the University. The emphasis of the book is on contributions which offer new insights and approaches to tourism research rather than case studies or applications of existing research methods to new contexts, and this is where the book is unique.
Developments in Tourism Research
by David Airey John TribeThis book aims to be a showcase for cutting edge research offering a high-edited selection of the best paper submitted to the 2006 tourism conference at the University of Surrey, which itself is a celebration of 40 years of tourism education at the University. The emphasis of the book is on contributions which offer new insights and approaches to tourism research rather than case studies or applications of existing research methods to new contexts, and this is where the book is unique.
Diary of a Pilgrimage
by Jerome K. JeromeThis is a sensible book. I want you to understand that. This is a book to improve your mind. In this book I tell you all about Germany--at all events, all I know about Germany--and the Ober-Ammergau Passion Play. I also tell you about other things. I do not tell you all I know about all these other things, because I do not want to swamp you with knowledge. I wish to lead you gradually. When you have learnt this book, you can come again, and I will tell you some more.
The Discipline of Leisure: Embodying Cultures of 'Recreation' (Social Identities #4)
by Simon Coleman Tamara KohnThe burgeoning social scientific study of tourism has emphasized the effects of the post-industrial economy on travel and place. However, this volume takes some of these issues into a different area of leisure: the spare-time carved out by people as part of their everyday lives - time that is much more intimately juxtaposed with the pressures and influences of work life, and which often involves specific bodily practices associated with hobbies and sports. An important focus of the book is the body as a site of identity formation, experience, and disciplined recreation of the self. Contributors examine the ways rituals, sports, and forms of bodily transformation mediate between contemporary ideologies of freedom, choice and self-control.
The Discovery of France: Picador Classic (Picador Classic #41)
by Graham RobbWith an introduction by Colm TóibínTen years ago, I began to explore the country on which I was supposed to be an authority . . .France is a country famous for its intellectuals, its philosophers and writers, its fashion, food and wine. And yet the notion of 'the French' as one nation is relatively recent and – historically speaking - quite misleading. In order to discover the 'real' past of France, Graham Robb realized it was not only necessary to go back in time, but also to go at a slower pace than modern life generally allows. The Discovery of France, illuminating, engrossing and full of surprises, is the result of Robb's 14,000 mile journey across France on a bicycle. Winner of both the Duff Cooper and the Royal Society of Literature Ondaatje prizes, The Discovery of France is a modern non-fiction classic, a literary exploration of a remarkable nation. From maps and migration to magic, language and landscape, it reveals a France few will recognize. 'An extraordinary journey of discovery' Daily Telegraph'Robb's concise and fast-paced writing pedals along with never a dull paragraph . . . dazzling' Sunday Times
DON'T RUN, Whatever You Do: My Adventures as a Safari Guide (G - Reference, Information And Interdisciplinary Subjects Ser.)
by Peter AllisonThe Okavango Delta, Botswana: a lush wetland in the middle of the Kalahari desert. Aged 19, Peter Allison thought he would visit for a short holiday before going home to get a 'proper job'. But Peter fell in love with southern Africa and its wildlife and before long had risen to become a top safari guide.In Don't Run, Whatever You Do, you'll hear outrageous-but-true tales from the most exciting safaris. You'll find out when an elephant is really going to charge, what different monkey calls mean and what do in a face off with lions. Sometimes the tourists are even wilder than the animals, from the half-naked missing member of the British royal family to the Japanese amateur photographer who ignores all the rules to get the perfect shot.Don't Run, Whatever You Do is a glimpse of what the life of an expert safari guide is really like.
Double Cross (Alex Cross #13)
by James PattersonJust when Alex Cross's life is calming down, he's drawn back into the game to confront the Audience Killer - a terrifying genius who stages his killings as public spectacles in Washington, DC and broadcasts them live on the net. In Colorado, another criminal mastermind is planning a triumphant return. From his maximum-security prison cell, Kyle Craig has spent years plotting his escape and revenge. Craig prefers to work alone, but if joining forces with DC's Audience Killer helps him to get the man who put him away - Alex Cross - then so be it ...
Down the Nile: Alone in a Fisherman's Skiff
by Rosemary MahoneyRosemary Mahoney was determined to take a solo trip down the Egyptian Nile in a small boat, even though civil unrest and vexing local traditions conspired to create obstacles every step of the way. Starting off in the south, she gained the unlikely sympathy and respect of a Muslim sailor, who provided her with both a seven-foot skiff and a window into the culturally and materially impoverished lives of rural Egyptians. Egyptian women don't row on the Nile, and tourists aren't allowed to for safety's sake. Mahoney endures extreme heat during the day, and a terror of crocodiles while alone in her boat at night. Whether she's confronting deeply held beliefs about non-Muslim women, finding connections to past chroniclers of the Nile, or coming to the dramaticm realization that fear can engender unwarranted violence, Rosemary Mahoney's informed curiosity about the world, her glorious prose, and her wit never fail to captivate.
Eventful Cities
by Greg Richards Robert PalmerProcesses of globalization, economic restructuring and urban redevelopment have placed events at the centre of strategies for change in cities. Events offer the potential to achieve economic, social, cultural and environmental outcomes within broader urban development strategies.This volume:* analyzes the process of cultural event development, management and marketing and links these processes to their wider cultural, social and economic context* provides a unique blend of practical and academic analysis, with a selection of major events and festivals in cities where ‘eventfulness’ has been an important element of development strategy* examines the reasons why different stakeholders should collaborate, as well as the reasons why cities succeed or fail to develop events and become eventful Eventful Cities evaluates theoretical perspectives and links theory and practice through case studies of cities and events across the world. Critical success factors are identified which can help to guide cities and regions to develop event strategies. This book is essential reading for any undergraduate or graduate student and all practitioners and policy-makers involved in event management, cultural management, arts administration, urban studies, cultural studies and tourism.
Eventful Cities
by Greg Richards Robert PalmerProcesses of globalization, economic restructuring and urban redevelopment have placed events at the centre of strategies for change in cities. Events offer the potential to achieve economic, social, cultural and environmental outcomes within broader urban development strategies.This volume:* analyzes the process of cultural event development, management and marketing and links these processes to their wider cultural, social and economic context* provides a unique blend of practical and academic analysis, with a selection of major events and festivals in cities where ‘eventfulness’ has been an important element of development strategy* examines the reasons why different stakeholders should collaborate, as well as the reasons why cities succeed or fail to develop events and become eventful Eventful Cities evaluates theoretical perspectives and links theory and practice through case studies of cities and events across the world. Critical success factors are identified which can help to guide cities and regions to develop event strategies. This book is essential reading for any undergraduate or graduate student and all practitioners and policy-makers involved in event management, cultural management, arts administration, urban studies, cultural studies and tourism.
Events Design and Experience
by Graham BerridgeFor the first time Events Design and Experience draws together the relationship between event design and the experience of consumers and participants. It explores and analyses the event experience of the individual and how this can be ‘controlled’ by design.By drawing upon ongoing research conducted over several years into the experiences of groups and individuals who attend events this text will ask questions such as: What was the rationale behind a particular event being designed in a certain way? What was the actual experience of consumers? How was the event materially delivered and did the experience created provide a satisfactory outcome? How can experiences be understood (via semiotics) especially the physical elements of an event?Structured in four sections, Events Design and Experience discusses:* What are events? An overall view of the industry, its definitions and market demand. It also covers an analysis of previous literature, and draws upon real life events such as Wembley plc, Leapfrog Corporate events and the British Cycling federation* What is an event experience? An explanation of the nature and stages of experience, and the emergence of the experience industry itself. Cases such as the Proms, London Fashion week ands the Nike Fun run are used to illustrate.* Designing Experiences. Considers how design itself can impact upon the experience, in some cases fundamentally changing the nature of experience. It asks the question of how experiences are designed and what do they signify to the customer once complete.* Analysing Event Experiences. Considers how experiences can be analysed and evaluated looking at the artificiality of the event and how this reflects in the experience of consumers. Also includes a review of the psychological processes of perception and interpretation and how meaning and experience can be analysed, and how we may begin to unravel the meanings attributed to certain events. With international case studies throughout, Events Design and Experience has a coherent user-friendly structure including chapter summaries, review exercises and topics for discussion to consolidate understanding.
Events Design and Experience
by Graham BerridgeFor the first time Events Design and Experience draws together the relationship between event design and the experience of consumers and participants. It explores and analyses the event experience of the individual and how this can be ‘controlled’ by design.By drawing upon ongoing research conducted over several years into the experiences of groups and individuals who attend events this text will ask questions such as: What was the rationale behind a particular event being designed in a certain way? What was the actual experience of consumers? How was the event materially delivered and did the experience created provide a satisfactory outcome? How can experiences be understood (via semiotics) especially the physical elements of an event?Structured in four sections, Events Design and Experience discusses:* What are events? An overall view of the industry, its definitions and market demand. It also covers an analysis of previous literature, and draws upon real life events such as Wembley plc, Leapfrog Corporate events and the British Cycling federation* What is an event experience? An explanation of the nature and stages of experience, and the emergence of the experience industry itself. Cases such as the Proms, London Fashion week ands the Nike Fun run are used to illustrate.* Designing Experiences. Considers how design itself can impact upon the experience, in some cases fundamentally changing the nature of experience. It asks the question of how experiences are designed and what do they signify to the customer once complete.* Analysing Event Experiences. Considers how experiences can be analysed and evaluated looking at the artificiality of the event and how this reflects in the experience of consumers. Also includes a review of the psychological processes of perception and interpretation and how meaning and experience can be analysed, and how we may begin to unravel the meanings attributed to certain events. With international case studies throughout, Events Design and Experience has a coherent user-friendly structure including chapter summaries, review exercises and topics for discussion to consolidate understanding.
The Executive's Guide to Corporate Events and Business Entertaining: How to Choose and Use Corporate Functions to Increase Brand Awareness, Develop New Business, Nurture Customer Loyalty and Drive Growth
by Judy AllenAn industry expert shows readers how to get the best return on investment from corporate events Corporate events and business entertaining are a major part of a company's communication, marketing and public relations strategy. They are used by businesses of all sizes to solicit new business, create a corporate or brand image, and retain and build loyalty with existing suppliers and customers. They can also be used effectively to elicit peak performance from employees and produce camaraderie and teamwork among co-workers. The corporate event bar has been raised dramatically and the competition to craft something original that will help a business create public awareness as well as industry and media buzz is fierce. Staged effectively, business functions can contribute to a company's success, standing, profitability and business development. But corporate events and business entertaining can also seriously damage a company's image and put the company and its management in potentially high-risk situations if not handled carefully, professionally, and appropriately. Corporate boards and chief executives are now seeing how company scandals played out in the headlines can estrange customers, sink stock prices, and end careers in a matter of minutes. And many of the transgressions that have been made public have been linked to corporate events and business entertaining. The Executive's Guide to Corporate Events and Business Entertaining provides executives with all the information they need before they plan, host, sponsor, or attend corporate events. It gives rising and established executives the tools they need to move ahead with confidence in planning their next company function.
The Executive's Guide to Corporate Events and Business Entertaining: How to Choose and Use Corporate Functions to Increase Brand Awareness, Develop New Business, Nurture Customer Loyalty and Drive Growth
by Judy AllenAn industry expert shows readers how to get the best return on investment from corporate events Corporate events and business entertaining are a major part of a company's communication, marketing and public relations strategy. They are used by businesses of all sizes to solicit new business, create a corporate or brand image, and retain and build loyalty with existing suppliers and customers. They can also be used effectively to elicit peak performance from employees and produce camaraderie and teamwork among co-workers. The corporate event bar has been raised dramatically and the competition to craft something original that will help a business create public awareness as well as industry and media buzz is fierce. Staged effectively, business functions can contribute to a company's success, standing, profitability and business development. But corporate events and business entertaining can also seriously damage a company's image and put the company and its management in potentially high-risk situations if not handled carefully, professionally, and appropriately. Corporate boards and chief executives are now seeing how company scandals played out in the headlines can estrange customers, sink stock prices, and end careers in a matter of minutes. And many of the transgressions that have been made public have been linked to corporate events and business entertaining. The Executive's Guide to Corporate Events and Business Entertaining provides executives with all the information they need before they plan, host, sponsor, or attend corporate events. It gives rising and established executives the tools they need to move ahead with confidence in planning their next company function.
Falling out of Fashion
by Karen YampolskyJill is a magazine that’s a cut above the rest – cool, cutting-edge and just the thing to be seen reading in glamorous Manhattan. And that’s just the way its founder, Jill White, wants it to stay. But Jill’s new boss, the blonde, bland, ruthless Ellen Cutter, wants to fill the magazine with ads, fluffy interviews and super-skinny models. And if Jill refuses to sell her soul, Ellen will make sure she falls right out of fashion and straight into the dole queue...