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Building a Career in Software: A Comprehensive Guide to Success in the Software Industry
by Daniel HellerSoftware engineering education has a problem: universities and bootcamps teach aspiring engineers to write code, but they leave graduates to teach themselves the countless supporting tools required to thrive in real software companies. Building a Career in Software is the solution, a comprehensive guide to the essential skills that instructors don't need and professionals never think to teach: landing jobs, choosing teams and projects, asking good questions, running meetings, going on-call, debugging production problems, technical writing, making the most of a mentor, and much more. In over a decade building software at companies such as Apple and Uber, Daniel Heller has mentored and managed tens of engineers from a variety of training backgrounds, and those engineers inspired this book with their hundreds of questions about career issues and day-to-day problems. Designed for either random access or cover-to-cover reading, it offers concise treatments of virtually every non-technical challenge you will face in the first five years of your career—as well as a selection of industry-focused technical topics rarely covered in training. Whatever your education or technical specialty, Building a Career in Software can save you years of trial and error and help you succeed as a real-world software professional.What You Will LearnDiscover every important nontechnical facet of professional programming as well as several key technical practices essential to the transition from student to professionalBuild relationships with your employerImprove your communication, including technical writing, asking good questions, and public speakingWho This Book is ForSoftware engineers either early in their careers or about to transition to the professional world; that is, all graduates of computer science or software engineering university programs and all software engineering boot camp participants.
Building a Cashless Society: The Swedish Route to the Future of Cash Payments (SpringerBriefs in Economics)
by Niklas ArvidssonThis open access book tells the story of how Sweden is becoming a virtually cashless society. Its goal is to improve readers’ understanding of what is driving this transition, and of the factors that are fostering and hampering it. In doing so, the book covers the role of central banks, political factors, needs for innovation, and the stakeholders involved in developing a cashless ecosystem. Adopting a historical standpoint, and drawing on a unique dataset, it presents an academic perspective on Sweden’s leading role in this global trend. The global interest in the future of cash payments makes the Swedish case particularly interesting. As a country that is close to becoming a cashless economy, it offers a role model for many other countries to learn from - whether they want to stimulate or reduce the use of cash. This highly topical book will be of interest to politicians, researchers, businesses, financial service providers and payment service providers, as well as fintech start-ups, regulators and other authorities.
Building a Corporate Culture of Security: Strategies for Strengthening Organizational Resiliency
by John SullivantBuilding a Corporate Culture of Security: Strategies for Strengthening Organizational Resiliency provides readers with the proven strategies, methods, and techniques they need to present ideas and a sound business case for improving or enhancing security resilience to senior management. Presented from the viewpoint of a leading expert in the field, the book offers proven and integrated strategies that convert threats, hazards, risks, and vulnerabilities into actionable security solutions, thus enhancing organizational resiliency in ways that executive management will accept. The book delivers a much-needed look into why some corporate security practices programs work and others don’t. Offering the tools necessary for anyone in the organization charged with security operations, Building a Corporate Culture of Security provides practical and useful guidance on handling security issues corporate executives hesitate to address until it’s too late.Provides a comprehensive understanding of the root causes of the most common security vulnerabilities that impact organizations and strategies for their early detection and preventionOffers techniques for security managers on how to establish and maintain effective communications with executives, especially when bringing security weakness--and solutions--to themOutlines a strategy for determining the value and contribution of protocols to the organization, how to detect gaps, duplications and omissions from those protocols, and how to improve their purpose and usefulnessExplores strategies for building professional competencies; managing security operations, and assessing risks, threats, vulnerabilities, and consequencesShows how to establish a solid foundation for the layering of security and building a resilient protection-in-depth capability that benefits the entire organizationOffers appendices with proven risk management and risk-based metric frameworks and architecture platforms
Building a Culture for Sustainability: People, Planet, and Profits in a New Green Economy
by Jeana Wirtenberg Ph.D.This practical, easy-to-understand book sets a path to successfully building a culture for sustainability in today's global marketplace, providing "best practice" case studies from industries and sectors including manufacturing, business-to-business, hospitality, consumer products, telecommunications, and professional services.In their own words, leaders, managers, and employees from nine global companies explain how they are turning their visions into reality. Sustainability and human resources expert Jeana Wirtenberg describes how these companies are transforming challenges into opportunities by opening their minds to the megatrends that will define the future. The vast majority of today's CEOs consider sustainability essential to their company's success, yet most do not know how to embed it into their company and its culture. This book guides firms of all types and sizes—from those organizations just starting their journey to sustainability, to those seeking to accelerate their positive impact on people, reduce their negative environmental impact, and improve their bottom line. Wirtenberg shows readers how extraordinary results are possible by engaging the hearts and minds of employees throughout the organization.
Building a Culture for Sustainability: People, Planet, and Profits in a New Green Economy
by Jeana Wirtenberg Ph.D.This practical, easy-to-understand book sets a path to successfully building a culture for sustainability in today's global marketplace, providing "best practice" case studies from industries and sectors including manufacturing, business-to-business, hospitality, consumer products, telecommunications, and professional services.In their own words, leaders, managers, and employees from nine global companies explain how they are turning their visions into reality. Sustainability and human resources expert Jeana Wirtenberg describes how these companies are transforming challenges into opportunities by opening their minds to the megatrends that will define the future. The vast majority of today's CEOs consider sustainability essential to their company's success, yet most do not know how to embed it into their company and its culture. This book guides firms of all types and sizes—from those organizations just starting their journey to sustainability, to those seeking to accelerate their positive impact on people, reduce their negative environmental impact, and improve their bottom line. Wirtenberg shows readers how extraordinary results are possible by engaging the hearts and minds of employees throughout the organization.
Building a Culture of Conscious Leadership
by David Potter Jens StarkeA significant driver of disengagement amongst employees is a lack of psychological safety generated from weak and underdeveloped intra- and interpersonal skills on the part of managers. Addressing the issue head on, this book enables leaders to lead with conscious awareness to build and sustain psychologically safe cultures through which team members may positively engage with work in a far more meaningful and purposeful way. All too often, leadership-follower relationships are purely transactional and focus on errors and problems, resulting in an impoverished transactional leadership culture. These dynamics result in weak rapport, low levels of emotional intelligence on the part of line managers and, subsequently, employee disengagement. This book unpacks these drivers in detail and builds a model that can be used as the basis of personal development and as a large-scale intervention into the leadership culture of an organisation. This model is very accessible and can be used in a structured training programme through a series of action learning workshops based upon coaching relationships and mutual dialogue. The book is ideal reading for HRM managers, change leaders, learning and development managers, students of management and leadership, and line managers in organisations who are involved in leadership roles.
Building a Culture of Conscious Leadership
by David Potter Jens StarkeA significant driver of disengagement amongst employees is a lack of psychological safety generated from weak and underdeveloped intra- and interpersonal skills on the part of managers. Addressing the issue head on, this book enables leaders to lead with conscious awareness to build and sustain psychologically safe cultures through which team members may positively engage with work in a far more meaningful and purposeful way. All too often, leadership-follower relationships are purely transactional and focus on errors and problems, resulting in an impoverished transactional leadership culture. These dynamics result in weak rapport, low levels of emotional intelligence on the part of line managers and, subsequently, employee disengagement. This book unpacks these drivers in detail and builds a model that can be used as the basis of personal development and as a large-scale intervention into the leadership culture of an organisation. This model is very accessible and can be used in a structured training programme through a series of action learning workshops based upon coaching relationships and mutual dialogue. The book is ideal reading for HRM managers, change leaders, learning and development managers, students of management and leadership, and line managers in organisations who are involved in leadership roles.
Building a Culture of Health: A New Imperative for Business (SpringerBriefs in Public Health)
by John A. Quelch Emily C. BoudreauThis ambitious volume sets out to understand how every company impacts public health and introduces a robust model, rooted in organizational and scientific knowledge, for companies committed to making positive contributions to health and wellness. Focusing on four interconnected areas of corporate impact, it not only discusses the business imperative of promoting a healthier society and improved living conditions worldwide, but also provides guidelines for measuring a company’s population health footprint. Examples, statistics and visuals showcase emerging corporate involvement in public health and underscore the business opportunities available to companies that invest in health. The authors offer a detailed roadmap for optimizing health-promoting actions in a rapidly evolving business and social climate across these core areas: Planning and building a culture of healthConsumer health: How organizations affect the safety, integrity, and healthfulness of the products and services they offer to their customers and end consumersEmployee health: How organizations affect the health of their employees (e.g., provision of employer-sponsored health insurance, workplace practices and wellness programs)Community health: How organizations affect the health of the communities in which they operate and do businessEnvironmental Health: How organizations' environmental policies (or lack thereof) affect individual and population healthImplementing and sustaining a culture of health Building a Culture of Health clarifies both a mission and a vision for use by MPH and MBA students in health management, professors in schools of public health and business schools, and business leaders and chief medical officers in health care and non-health care businesses.
Building a Culture of Inclusivity: Effective Internal Communication For Diversity, Equity and Inclusion
by Priya Bates Advita PatelDiversity, equality and inclusion (DEI) have never been so important in organizations and yet many feel inadequately prepared. In this guide, the authors combine their expert knowledge to provide a practical approach to bridge this skills and knowledge gap for those delivering Internal Communications. Navigating DEI language can be difficult, but Building a Culture of Inclusivity will help Internal Communication professionals, HR and business leaders engage employees in driving culture change to ensure everyone feels valued and like they belong. This book provides a roadmap to manage tangible change consistently throughout the year and techniques that avoid inauthenticity. It also explains how to identify and move away from performative tokenistic actions and biases to help develop effective deliverables that help every colleague in their organization feel included. This book offers support for conversations with leaders to help them drive the diversity agenda and understand the importance of cultivating a culture of inclusivity across their workforce through their internal communications. Inherently practical, Building a Culture of Inclusivity provides case studies of exemplar DEI communications, exercises for self-assessment and templates to complete to identify goals and strategies. Written by two experienced Internal Communication Professionals, this book will help you understand how to construct and sustain an inclusive workplace where progress leads to results.
Building a Culture of Innovation: A Practical Framework for Placing Innovation at the Core of Your Business
by Cris Beswick Jo Geraghty Derek BishopSHORTLISTED: 2017 Chartered Management Institute Management Book of the Year.Being a truly innovative company is more than dreaming up new products and services by external consultants and internal taskforces. Staying one step ahead of the competition requires you to embed innovation into your organizational culture. Innovation needs to be embodied in everything that gets done by everyone who works there. By changing your organizational culture to one that supports Building a Culture of Innovation, you will remove the barriers that stop you responding quickly and agilely to changing market conditions and opportunities for growth. Building a Culture of Innovation presents a practical framework that you can follow to design and embed a culture of innovation in your business.The six-step Innovation Culture Change Framework offers a structured process to make change stick, from assessing your organization's innovation-readiness to leading a managed change process that will foster innovation at each level. It includes case studies from international organizations which have shifted their focus to an innovation culture, including Prudential, Qinetiq, Octopus Investments, Cisco, Siemens, BrightMove Media, Waitrose and Feefo. Supported with downloadable resources, Building a Culture of Innovation is an essential read for business leaders and change implementation teams who want to place innovation at the heart of their business strategy.
Building a Culture of Respect: Managing Bullying at Work
by Noreen TehraniBullying is an increasing problem in the workplace. It is estimated that five million workers are bullied each year in the UK, and that one in four employees is aware of colleagues being bullied. Bullying creates significant health problems for employees and, despite this, there is a conspicuous absence of published material on why these behaviors
Building a Culture of Respect: Managing Bullying at Work
by Noreen TehraniBullying is an increasing problem in the workplace. It is estimated that five million workers are bullied each year in the UK, and that one in four employees is aware of colleagues being bullied. Bullying creates significant health problems for employees and, despite this, there is a conspicuous absence of published material on why these behaviors
Building a Cybersecurity Culture in Organizations: How to Bridge the Gap Between People and Digital Technology (Studies in Systems, Decision and Control #284)
by Isabella CorradiniThis book offers a practice-oriented guide to developing an effective cybersecurity culture in organizations. It provides a psychosocial perspective on common cyberthreats affecting organizations, and presents practical solutions for leveraging employees’ attitudes and behaviours in order to improve security.Cybersecurity, as well as the solutions used to achieve it, has largely been associated with technologies. In contrast, this book argues that cybersecurity begins with improving the connections between people and digital technologies. By presenting a comprehensive analysis of the current cybersecurity landscape, the author discusses, based on literature and her personal experience, human weaknesses in relation to security and the advantages of pursuing a holistic approach to cybersecurity, and suggests how to develop cybersecurity culture in practice. Organizations can improve their cyber resilience by adequately training their staff. Accordingly, the book also describes a set of training methods and tools. Further, ongoing education programmes and effective communication within organizations are considered, showing that they can become key drivers for successful cybersecurity awareness initiatives. When properly trained and actively involved, human beings can become the true first line of defence for every organization.
Building a Data Culture: The Usage and Flow Data Culture Model
by Gary W. Griffin David HolcombIn today's fast-paced digital landscape, organizations face an ever-increasing volume of data that holds immense potential for driving business success. However, many businesses struggle to harness this potential due to a lack of understanding and effective utilization of data within their culture. This book is a comprehensive guide that unveils the transformative power of data and provides actionable insights to cultivate a data-driven organizational culture.The book emphasizes data strategy and data governance's pivotal role in cultivating a mature data culture using practical insights, frameworks, and best practices. This approach ensures robust data culture structures that uphold data integrity, accessibility, and accountability. These structures operate on the people, processes, and technology through analytics, literacy, governance, process management, and data inventory management.The authors introduce the groundbreaking Usage and Flow Data Culture Model, a unique framework that enables organizations to evaluate and reshape their data culture based on distinct cultural types: Preservationist, Protectionist, Traditional, and Progressive. Each culture type is carefully dissected, revealing associated challenges and opportunities, uncovering suitable strategies in the process. Developing a worthy data culture necessitates a shift in mindset and the development of relevant skills across the organization. Building a Data Culture is your roadmap to fostering data literacy, promoting data-driven decision-making, and cultivating a data-driven mindset. What You'll LearnAssess your organization's current data cultureIdentify cultural strengths and weaknesses within your organizationDevelop a data governance programDefine data policies and standards and establish decision-making processesWho This Book is ForProfessionals and leaders across various industries who are interested in building a data culture within their organizations. The typical reader may have a background in data management, analytics, business intelligence, or technology, but the book is designed to be accessible to a wide range of readers with varying levels of expertise.
Building a Digital Future: A Transformational Blueprint for Innovating with Microsoft Dynamics 365
by Lipi Sarkar Vinnie Bansal2020 has been a challenging year worldwide for many businesses and we have not come out of that phase entirely in 2021.At the same time, we witnessed the acceleration of Cloud led Digital Transformation, changing the ways we work, communicate, collaborate, and share our workspace and creating a globally accepted new normal. More than ever before, senior management and leadership teams need to identify a rigorous approach, drive competitive advantage for their business, create value addition, and become more effective in this work from home, zoom-based collaboration and still achieve our business metrics, which have also naturally evolved due to the global pandemic. Effective disruption is dependent on fast universal adoption, then only it will be real and the transformation will be effective. Understanding the key drivers of change, leveraging the powerful capabilities from technologies with a collaborative platform can aid an organization to prepare for digital transformation. Building a Digital Future provides a clearly defined roadmap for executing this change. Based on their industry experience of leading and implementing digital transformation globally, authors Lipi Sarkar and Vinnie Bansal distil proven ideas, creating a blueprint of powerful and workable frameworks for executing a successful digital transformation with Dynamics 365 and accelerating businesses during a global pandemic. Each chapter of the book is curated with best practices, real life examples, pitfalls to avoid, and salient points to remember. This book enables organizations to truly embrace the benefits of digital transformation by anchoring Microsoft Dynamics 365 and Power Platform at the core of their business. The frameworks, examples and customer stories in the book revolves around how it drives faster disruption, enhances customer experiences, empowers overworked business users. The real-life customer stories across various sectors and countries (namely Virgin Atlantic, Etihad Airways, G&J Pepsi-Cola Bottlers, Breville, Heathrow Airport, Hickory Farms, Ste Michelle Wines and many more) brings an idea of key business challenges and the solutions implemented to address them. Building a Digital Future is written for C-suite stakeholders, senior management, Programme Directors or Managers, Implementation Consultants, and Business Managers who are considering a Digital Transformation to improve efficiencies across the business of finance and operation, supply chain, retail, and customer relationship management--sales, marketing, or services. This book covers Digital Transformation with the powerful technology platform Microsoft Dynamics 365 which offers process capabilities across all business areas, provides powerful tools to automate time-consuming tasks, and drives innovation and improvements through an evergreen system post implementation. The concepts of digital transformation are laid out and take you through a step-by-step transformation journey, highlighting any pitfall that you need to be aware of. Many Dynamics 365 books offer advice for implementation or mastering the system, but Building a Digital Future is the first complete playbook of how businesses can transform to thrive in the digital age. Building a Digital Future is the must-have guide to help your Dynamics 365 program.
Building a Digital Future: A Transformational Blueprint for Innovating with Microsoft Dynamics 365
by Lipi Sarkar Vinnie Bansal2020 has been a challenging year worldwide for many businesses and we have not come out of that phase entirely in 2021.At the same time, we witnessed the acceleration of Cloud led Digital Transformation, changing the ways we work, communicate, collaborate, and share our workspace and creating a globally accepted new normal. More than ever before, senior management and leadership teams need to identify a rigorous approach, drive competitive advantage for their business, create value addition, and become more effective in this work from home, zoom-based collaboration and still achieve our business metrics, which have also naturally evolved due to the global pandemic. Effective disruption is dependent on fast universal adoption, then only it will be real and the transformation will be effective. Understanding the key drivers of change, leveraging the powerful capabilities from technologies with a collaborative platform can aid an organization to prepare for digital transformation. Building a Digital Future provides a clearly defined roadmap for executing this change. Based on their industry experience of leading and implementing digital transformation globally, authors Lipi Sarkar and Vinnie Bansal distil proven ideas, creating a blueprint of powerful and workable frameworks for executing a successful digital transformation with Dynamics 365 and accelerating businesses during a global pandemic. Each chapter of the book is curated with best practices, real life examples, pitfalls to avoid, and salient points to remember. This book enables organizations to truly embrace the benefits of digital transformation by anchoring Microsoft Dynamics 365 and Power Platform at the core of their business. The frameworks, examples and customer stories in the book revolves around how it drives faster disruption, enhances customer experiences, empowers overworked business users. The real-life customer stories across various sectors and countries (namely Virgin Atlantic, Etihad Airways, G&J Pepsi-Cola Bottlers, Breville, Heathrow Airport, Hickory Farms, Ste Michelle Wines and many more) brings an idea of key business challenges and the solutions implemented to address them. Building a Digital Future is written for C-suite stakeholders, senior management, Programme Directors or Managers, Implementation Consultants, and Business Managers who are considering a Digital Transformation to improve efficiencies across the business of finance and operation, supply chain, retail, and customer relationship management--sales, marketing, or services. This book covers Digital Transformation with the powerful technology platform Microsoft Dynamics 365 which offers process capabilities across all business areas, provides powerful tools to automate time-consuming tasks, and drives innovation and improvements through an evergreen system post implementation. The concepts of digital transformation are laid out and take you through a step-by-step transformation journey, highlighting any pitfall that you need to be aware of. Many Dynamics 365 books offer advice for implementation or mastering the system, but Building a Digital Future is the first complete playbook of how businesses can transform to thrive in the digital age. Building a Digital Future is the must-have guide to help your Dynamics 365 program.
Building a Future with BRICs: The Next Decade for Offshoring
by Mark Kobayashi-HillaryIn 2003, Goldman Sachs published a startling report on the BRICs (Brazil, Russia, India, and China) region: These four countries would be larger than the G6 economics within 40 years, muscling their way to economic dominance and powering past developed countries such as the United Kingdom, Germany, and Japan. This book focuses on the technology and technology-enabled services that underpin this revolution. The editor analyses the reasons why these four countries are in a unique position to lead a 21st century growth in international services. He then features 12 chapters written by the most important chief executives from the BRICs service economy.
Building a Global Bank: The Transformation of Banco Santander (PDF)
by Mauro F. Guillén Adrian TschoeglIn 2004, Spain's Banco Santander purchased Britain's Abbey National Bank in a deal valued at fifteen billion dollars--an acquisition that made Santander one of the ten largest financial institutions in the world. Here, Mauro Guillén and Adrian Tschoegl tackle the question of how this once-sleepy, family-run provincial bank in a developing economy transformed itself into a financial-services group with more than sixty-six million customers on three continents. Founded 150 years ago in the Spanish port city of the same name, Santander is the only large bank in the world where three successive generations of one family have led top management and the board of directors. But Santander is fully modern. Drawing on rich data and in-depth interviews with family members and managers, Guillén and Tschoegl reveal how strategic decisions by the family and complex political, social, technological, and economic forces drove Santander's unprecedented rise to global prominence. The authors place the bank in this competitive milieu, comparing it with its rivals in Europe and America, and showing how Santander, faced with growing competition in Spain and Europe, sought growth opportunities in Latin America and elsewhere. They also address the complexities of managerial succession and family leadership, and weigh the implications of Santander's stellar rise for the consolidation of European banking. Building a Global Bank tells the fascinating story behind this powerful corporation's remarkable transformation--and of the family behind it.
Building a Global Bank: The Transformation of Banco Santander
by Mauro F. Guillén Adrian TschoeglIn 2004, Spain's Banco Santander purchased Britain's Abbey National Bank in a deal valued at fifteen billion dollars--an acquisition that made Santander one of the ten largest financial institutions in the world. Here, Mauro Guillén and Adrian Tschoegl tackle the question of how this once-sleepy, family-run provincial bank in a developing economy transformed itself into a financial-services group with more than sixty-six million customers on three continents. Founded 150 years ago in the Spanish port city of the same name, Santander is the only large bank in the world where three successive generations of one family have led top management and the board of directors. But Santander is fully modern. Drawing on rich data and in-depth interviews with family members and managers, Guillén and Tschoegl reveal how strategic decisions by the family and complex political, social, technological, and economic forces drove Santander's unprecedented rise to global prominence. The authors place the bank in this competitive milieu, comparing it with its rivals in Europe and America, and showing how Santander, faced with growing competition in Spain and Europe, sought growth opportunities in Latin America and elsewhere. They also address the complexities of managerial succession and family leadership, and weigh the implications of Santander's stellar rise for the consolidation of European banking. Building a Global Bank tells the fascinating story behind this powerful corporation's remarkable transformation--and of the family behind it.
Building a Global Learning Organization: Using TWI to Succeed with Strategic Workforce Expansion in the LEGO Group
by Patrick Graupp Gitte Jakobsen John VellemaBuilding a Global Learning Organization: Using TWI to Succeed with Strategic Workforce Expansion in the LEGO Group describes how a multinational company developed a global structure for learning based on the TWI (Training Within Industry) program to create and sustain standardized work across multiple language and cultural platforms. In this book, Shingo Prize-winning author Patrick Graupp collaborates with two practitioners who performed the planning and implementation of the LEGO Group‘s worldwide Learning Organization.The book outlines the organizational and planning models used by the LEGO Group to create the internal ability to give and receive tacit skills and knowledge. Describing how and why TWI is used as the foundation for success in knowledge transfer across diverse languages and cultures, it provides step-by-step guidance on how to establish a solid organizational foundation for your own Learning Organization.Providing expert insight into the work of culture change, the book explains how to work with people to create motivation for moving to a new system of learning. It details the critical elements that made the implementation at the LEGO Group a success, identifies the stumbling blocks they encountered along the way, and explains how they were overcome. Case studies describe in detail what these efforts looked and felt like in actual application.The TWI program has long been recognized for its ability to generate results. After reading this book, you will gain valuable insight into how your organization whether large or small, national or international can integrate this timeless tool into your operating structure and your daily culture.
Building a Global Learning Organization: Using TWI to Succeed with Strategic Workforce Expansion in the LEGO Group
by Patrick Graupp Gitte Jakobsen John VellemaBuilding a Global Learning Organization: Using TWI to Succeed with Strategic Workforce Expansion in the LEGO Group describes how a multinational company developed a global structure for learning based on the TWI (Training Within Industry) program to create and sustain standardized work across multiple language and cultural platforms. In this book, Shingo Prize-winning author Patrick Graupp collaborates with two practitioners who performed the planning and implementation of the LEGO Group‘s worldwide Learning Organization.The book outlines the organizational and planning models used by the LEGO Group to create the internal ability to give and receive tacit skills and knowledge. Describing how and why TWI is used as the foundation for success in knowledge transfer across diverse languages and cultures, it provides step-by-step guidance on how to establish a solid organizational foundation for your own Learning Organization.Providing expert insight into the work of culture change, the book explains how to work with people to create motivation for moving to a new system of learning. It details the critical elements that made the implementation at the LEGO Group a success, identifies the stumbling blocks they encountered along the way, and explains how they were overcome. Case studies describe in detail what these efforts looked and felt like in actual application.The TWI program has long been recognized for its ability to generate results. After reading this book, you will gain valuable insight into how your organization whether large or small, national or international can integrate this timeless tool into your operating structure and your daily culture.
Building a Lean Service Enterprise: Reflections of a Lean Management Practitioner
by Debashis SarkarThis book provides an assorted set of reflections/lessons from the "trenches" of Lean service and brings to fore leadership challenges, new tools, and the known-unknowns (insights that very few know but many in journey of Lean transformation need to know). Lean has the ability to address a wide range of problems faced by service companies, such as: complexity reduction, sales force productivity enhancement, operations risk control, cost leadership, combining scale with flexibility, service excellence and improving employee morale and involvement. Many of the principles discussed in the book are based on the author's first-hand experience in Lean implementation.
Building a Market: The Rise of the Home Improvement Industry, 1914-1960 (Historical Studies of Urban America)
by Richard HarrisEach year, North Americans spend as much money fixing up their homes as they do buying new ones. This obsession with improving our dwellings has given rise to a multibillion-dollar industry that includes countless books, consumer magazines, a cable television network, and thousands of home improvement stores. Building a Market charts the rise of the home improvement industry in the United States and Canada from the end of World War I into the late 1950s. Drawing on the insights of business, social, and urban historians, and making use of a wide range of documentary sources, Richard Harris shows how the middle-class preference for home ownership first emerged in the 1920s—and how manufacturers, retailers, and the federal government combined to establish the massive home improvement market and a pervasive culture of Do-It-Yourself. Deeply insightful, Building a Market is the carefully crafted history of the emergence and evolution of a home improvement revolution that changed not just American culture but the American landscape as well.
Building a Market: The Rise of the Home Improvement Industry, 1914-1960 (Historical Studies of Urban America)
by Richard HarrisEach year, North Americans spend as much money fixing up their homes as they do buying new ones. This obsession with improving our dwellings has given rise to a multibillion-dollar industry that includes countless books, consumer magazines, a cable television network, and thousands of home improvement stores. Building a Market charts the rise of the home improvement industry in the United States and Canada from the end of World War I into the late 1950s. Drawing on the insights of business, social, and urban historians, and making use of a wide range of documentary sources, Richard Harris shows how the middle-class preference for home ownership first emerged in the 1920s—and how manufacturers, retailers, and the federal government combined to establish the massive home improvement market and a pervasive culture of Do-It-Yourself. Deeply insightful, Building a Market is the carefully crafted history of the emergence and evolution of a home improvement revolution that changed not just American culture but the American landscape as well.
Building a Market: The Rise of the Home Improvement Industry, 1914-1960 (Historical Studies of Urban America)
by Richard HarrisEach year, North Americans spend as much money fixing up their homes as they do buying new ones. This obsession with improving our dwellings has given rise to a multibillion-dollar industry that includes countless books, consumer magazines, a cable television network, and thousands of home improvement stores. Building a Market charts the rise of the home improvement industry in the United States and Canada from the end of World War I into the late 1950s. Drawing on the insights of business, social, and urban historians, and making use of a wide range of documentary sources, Richard Harris shows how the middle-class preference for home ownership first emerged in the 1920s—and how manufacturers, retailers, and the federal government combined to establish the massive home improvement market and a pervasive culture of Do-It-Yourself. Deeply insightful, Building a Market is the carefully crafted history of the emergence and evolution of a home improvement revolution that changed not just American culture but the American landscape as well.