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The Co-Occurring Disorders Treatment Planner, with DSM-5 Updates (PracticePlanners)
by Arthur E. Jongsma Jr. Jack KlottThis timesaving resource features: Treatment plan components for 25 behaviorally based presenting problems Over 1,000 prewritten treatment goals, objectives, and interventions—plus space to record your own treatment plan options A step-by-step guide to writing treatment plans that meet the requirements of most insurance companies and third-party payors The Co-Occurring Disorders Treatment Planner provides all the elements necessary to quickly and easily develop formal treatment plans that satisfy the demands of HMOs, managed care companies, third-party payors, and state and federal review agencies. A critical tool for mental health professionals treating patients coping simultaneously with mental illness and serious substance abuse Saves you hours of time-consuming paperwork, yet offers the freedom to develop customized treatment plans Organized around 25 main presenting problems with a focus on treating adults and adolescents with alcohol, drug, or nicotine addictions, and co-occurring disorders including depression, PTSD, eating disorders, and ADHD Over 1,000 well-crafted, clear statements describe the behavioral manifestations of each relational problem, long-term goals, short-term objectives, and clinically tested treatment options Easy-to-use reference format helps locate treatment plan components by behavioral problem Includes a sample treatment plan that conforms to the requirements of most third-party payors and accrediting agencies (including HCFA, JCAHO, and NCQA)
Co-operation and Co-operatives in 21st-Century Europe
by Julian Manley, Anthony Webster and Olga KuznetsovaThis volume explores where, how and why the cooperative model is having a distinctive, transformational impact in driving socio-economic changes in a post-pandemic 21st century world. Drawing from a diverse range of examples, the book sheds light on how today’s cooperatives and a co-operative way of organising might serve new societal demands. It examines organisational structures and governance models that develop socio-economic resilience in cooperatives. The book’s contributors reveal how the very pursuit of cooperative values and principles challenges market fundamentalism and promotes participatory democracy. This is a timely contribution to recent debates around transformative economies and an invaluable resource for scholars and activists interested in alternative ways of organising.
Co-operation and Co-operatives in 21st-Century Europe
by Julian Manley Anthony Webster Olga KuznetsovaThis volume explores where, how and why the cooperative model is having a distinctive, transformational impact in driving socio-economic changes in a post-pandemic 21st century world. Drawing from a diverse range of examples, the book sheds light on how today’s cooperatives and a co-operative way of organising might serve new societal demands. It examines organisational structures and governance models that develop socio-economic resilience in cooperatives. The book’s contributors reveal how the very pursuit of cooperative values and principles challenges market fundamentalism and promotes participatory democracy. This is a timely contribution to recent debates around transformative economies and an invaluable resource for scholars and activists interested in alternative ways of organising.
Co-operation and Globalisation: The British Co-operative Wholesales, the Co-operative Group and the World since 1863 (Routledge International Studies in Business History)
by Anthony WebsterGlobalisation is associated with capitalist multinationals dedicated to the enrichment of wealthy, corporate shareholders. However, less well known is that the English and Scottish Co-operative Wholesale Societies, owned by the growing number of local co-operative societies across the country, were early leaders in global commerce. Owned by their working-class members, by 1900 there were over 1,000 societies and millions of individual members. Spreading profits widely through the ‘divi’ which rewarded members shopping at the co-op store, and selling safe and wholesome food, the co-operative movement was a successful part of the emerging labour movement. This success depended on the wholesale societies supplying societies with commodities from all over the world. Because local societies were free to source produce from whoever they chose, competitive pressures required the wholesale societies to develop the world’s most formidable network of international supply chains, with branches, depots, plantations and factories in the USA, Canada, Denmark, Sweden, Spain, Greece, France, Germany, India, Ceylon, Australia, New Zealand, colonial West Africa and Argentina. This book explains how the wholesales developed and managed these networks, giving them a competitive advantage in their dealings with the local societies. It will explore why and how this ‘People’s Global Colossus’ declined in the later 20th century, and how its focus in international commerce moved onto ethical sourcing, investment and Fair Trade. Integral to these global networks were the UK movement’s relations with foreign co-operative movements, especially through involvement in the International Co-operative Alliance, and promotion of co-operatives in the Empire by successive British governments as a tool for economic development. The ‘People’s Colossus’ was thus a political as well as a commercial player in the increasingly complex world of the late 19th and 20th centuries.
Co-operation and Globalisation: The British Co-operative Wholesales, the Co-operative Group and the World since 1863 (Routledge International Studies in Business History)
by Anthony WebsterGlobalisation is associated with capitalist multinationals dedicated to the enrichment of wealthy, corporate shareholders. However, less well known is that the English and Scottish Co-operative Wholesale Societies, owned by the growing number of local co-operative societies across the country, were early leaders in global commerce. Owned by their working-class members, by 1900 there were over 1,000 societies and millions of individual members. Spreading profits widely through the ‘divi’ which rewarded members shopping at the co-op store, and selling safe and wholesome food, the co-operative movement was a successful part of the emerging labour movement. This success depended on the wholesale societies supplying societies with commodities from all over the world. Because local societies were free to source produce from whoever they chose, competitive pressures required the wholesale societies to develop the world’s most formidable network of international supply chains, with branches, depots, plantations and factories in the USA, Canada, Denmark, Sweden, Spain, Greece, France, Germany, India, Ceylon, Australia, New Zealand, colonial West Africa and Argentina. This book explains how the wholesales developed and managed these networks, giving them a competitive advantage in their dealings with the local societies. It will explore why and how this ‘People’s Global Colossus’ declined in the later 20th century, and how its focus in international commerce moved onto ethical sourcing, investment and Fair Trade. Integral to these global networks were the UK movement’s relations with foreign co-operative movements, especially through involvement in the International Co-operative Alliance, and promotion of co-operatives in the Empire by successive British governments as a tool for economic development. The ‘People’s Colossus’ was thus a political as well as a commercial player in the increasingly complex world of the late 19th and 20th centuries.
Co-operative and Mutual Enterprises Research: A Comprehensive Overview (Routledge Advances in Management and Business Studies)
by Tim MazzarolCo-operative and mutual enterprise is one of the oldest and most enduring forms of business, encompassing co-operatives, mutual firms, friendly societies, and credit unions. This book provides an expert overview of contemporary research in this important field. Governments around the world have encouraged the development of co-operative and mutual enterprises (CMEs), yet relatively little attention has been given to them within the mainstream business and economics research literature. In this book, the author summarises the origins, impacts, and structure of the research field. The book does so by focusing on the CME business model and is structured around a conceptual framework for research into CMEs. It also explores the historical evolution of the CME research field and presents a systematic review of the literature. Foundation theories relevant to CMEs are discussed before detailed discussions of the research from a systems, enterprise, and member level perspective. This book critically analyses the state of knowledge in the field of CMEs which delivers a concise and valuable book for scholars and students in the fields of business and management around the world.
Co-operative and Mutual Enterprises Research: A Comprehensive Overview (Routledge Advances in Management and Business Studies)
by Tim MazzarolCo-operative and mutual enterprise is one of the oldest and most enduring forms of business, encompassing co-operatives, mutual firms, friendly societies, and credit unions. This book provides an expert overview of contemporary research in this important field. Governments around the world have encouraged the development of co-operative and mutual enterprises (CMEs), yet relatively little attention has been given to them within the mainstream business and economics research literature. In this book, the author summarises the origins, impacts, and structure of the research field. The book does so by focusing on the CME business model and is structured around a conceptual framework for research into CMEs. It also explores the historical evolution of the CME research field and presents a systematic review of the literature. Foundation theories relevant to CMEs are discussed before detailed discussions of the research from a systems, enterprise, and member level perspective. This book critically analyses the state of knowledge in the field of CMEs which delivers a concise and valuable book for scholars and students in the fields of business and management around the world.
Co-operative Banking Networks in Europe: Models and Performance (Palgrave Macmillan Studies in Banking and Financial Institutions)
by Federica PoliOver the past 20 years, the increased dominance in banking of the shareholder ownership model, whose main purpose is to maximize financial returns for shareholders, has proved to be a toxic combination with the financial deregulation the sector has undergone, the creation of new financial instruments and the concomitant rising levels of debt. Despite the growing role of private limited-liability banks around the world, co-operative banking still offers a compelling alternative, especially in Europe where the roots of co-operative institutions date back to the nineteenth century. This book studies the characteristics of different co-operative banking models of networks across several European countries to assess their impact on the profitability and resilience of the networks and their co-operative components. To date, empirical studies have neglected to examine the features of the networks to which co-operative banks belong. Surprisingly, there is little evidence on the extent to which the diverse organizational network structures determine differences in the profits and stability of individual banks and their networks across different countries. The principal objective of this book is to fill this gap in the literature. The European countries considered are Austria, Finland, France, Germany, Italy and the Netherlands. In these countries, co-operative banks constitute a significant presence although the organizational forms their networks take are quite different. Focusing on this sample of European countries therefore affords insights and reveals policy implications about the role that network organizations play in driving the performances of co-operative banks, which will be of interest to academics, researchers, and students of banking and financial institutions.
Co-operative Compliance and the OECD’s International Compliance Assurance Programme
by Ronald Hein Ronald RussoProminent among initiatives addressing the urgent need for a common understanding between multinational enterprises (MNEs) and national tax authorities about risks and risk assessment is the International Compliance Assurance Programme (ICAP), which provides a channel for MNEs to engage in simultaneous discussions with multiple national tax administrations, thus enhancing the potential for advance tax assurance. To a certain extent, the ICAP represents the internationalization of Co-operative Compliance frameworks which were, until then, restricted within the borders of single jurisdictions. This book is the first to investigate Co-operative Compliance alongside with the ICAP, describing developments in twelve countries (Australia, Austria, Canada, Germany, Italy, Japan, the Netherlands, Norway, Poland, Spain, the United Kingdom, and the United States). Following a general introduction, two opening perspectives on the ICAP are presented, one from the OECD and one from a participating tax administration (the Netherlands), leading to the twelve country reports and a special chapter on transfer pricing, which is the main issue in international tax disputes. Specific elements reviewed include the following: criteria to enter the programme; the range of taxes covered by the programme; real-time consultation procedures; appeal procedures within the programme; the possibility to ‘agree to disagree’ and to continue Co-operative Compliance even in cases of litigation; risk management strategies within tax authorities; corporate administrative compliance burden; and main sources of tax uncertainty. Country reports are contributed by tax professionals and tax academics experienced in dealing with Co-operative Compliance and the ICAP. Each report addresses the same questions, so that all the reports cover the same features of domestic relationship approaches and the ICAP. A final chapter reviews the collected contributions and offers some concluding remarks. Although the ICAP process probably will undergo further adjustments, it is certain that the road to more international cooperation between tax authorities and MNEs is now open. This timely book, as a comparative review of the implementation of the ICAP among leading jurisdictions active in global trade, provides matchless insights into trends, similarities, differences and their implications. It will be welcomed by all stakeholders in the international tax community, including lawyers, taxation authorities and academics.
Co-operative Enterprise in Comparative Perspective: Exceptionally Un-American?
by Jason S. SpicerCo-operative enterprises, which are democratically owned and governed by their workers, customers, or suppliers, have long captured the imagination of activists and social scientists alike. In centering economic democracy and a collectivist-democratic logic, and in embodying a "third way" alternative to profit-maximizing corporations and state-owned enterprises, co-operatives offer the promise of a more sustainable and equitable economy. Despite extensive study of co-operatives' real and imagined benefits, we know little about the conditions under which they achieve the lasting scale needed to be a viable alternative and transform the economy. Under what conditions can co-operatives achieve such scale? And are such conditions present in the United States, where, despite repeated organizing efforts, co-operatives remain exceptionally rare at scale? Through a rigorous comparative-historical analysis of co-operative enterprises in different national contexts, this book seeks to answer these questions. Deploying two different variants of the new institutionalism, Spicer treats the United States as a central case of comparative failure, as contrasted to three rich democracies where the co-operative business model has been more successful: Finland, France, and New Zealand. The cause of co-operatives' comparative weakness in the United States is identified as reflecting the joint effect of economic liberalism and structural racism. Only in the United States did the co-operative face, in its initial development, two well-entrenched incumbents operating with competing ownership models: the investor-owned firm and the race-based chattel slavery system of ownership of people. Proponents of these two models acted to deprive the co-operative movement of resources, and undermined the solidarity at the co-operative business model's heart, splintering the American co-operative movement in the process. In subsequent waves of co-operative organizing, advocates have never fully succeeded in overcoming these initial obstacles, resulting in a different outcome in the United States, consistent with broader conceptions of the United States as a perennial outlier (i.e., ""American exceptionalism""). In contrast, in the successful cases, advocates were better able to leverage resources to animate a national solidarity and procure the necessary political and economic resources to achieve scale.
Co-operative Enterprise in Comparative Perspective: Exceptionally Un-American?
by Jason S. SpicerCo-operative enterprises, which are democratically owned and governed by their workers, customers, or suppliers, have long captured the imagination of activists and social scientists alike. In centering economic democracy and a collectivist-democratic logic, and in embodying a "third way" alternative to profit-maximizing corporations and state-owned enterprises, co-operatives offer the promise of a more sustainable and equitable economy. Despite extensive study of co-operatives' real and imagined benefits, we know little about the conditions under which they achieve the lasting scale needed to be a viable alternative and transform the economy. Under what conditions can co-operatives achieve such scale? And are such conditions present in the United States, where, despite repeated organizing efforts, co-operatives remain exceptionally rare at scale? Through a rigorous comparative-historical analysis of co-operative enterprises in different national contexts, this book seeks to answer these questions. Deploying two different variants of the new institutionalism, Spicer treats the United States as a central case of comparative failure, as contrasted to three rich democracies where the co-operative business model has been more successful: Finland, France, and New Zealand. The cause of co-operatives' comparative weakness in the United States is identified as reflecting the joint effect of economic liberalism and structural racism. Only in the United States did the co-operative face, in its initial development, two well-entrenched incumbents operating with competing ownership models: the investor-owned firm and the race-based chattel slavery system of ownership of people. Proponents of these two models acted to deprive the co-operative movement of resources, and undermined the solidarity at the co-operative business model's heart, splintering the American co-operative movement in the process. In subsequent waves of co-operative organizing, advocates have never fully succeeded in overcoming these initial obstacles, resulting in a different outcome in the United States, consistent with broader conceptions of the United States as a perennial outlier (i.e., ""American exceptionalism""). In contrast, in the successful cases, advocates were better able to leverage resources to animate a national solidarity and procure the necessary political and economic resources to achieve scale.
Co-operative Innovations in China and the West
by Caroline Gijselinckx Li Zhao Sonja NovkovicThis book aims to contribute to our understanding of recent changes in Chinese and Western cooperatives. It will provide a variety of audiences with relevant and useful information for further co-operative development, mutual understanding and cooperation.
Co-operatives in a Post-Growth Era: Creating Co-operative Economics
by Sonja Novkovic and Tom WebbFor the past three decades, neoclassical doctrine has dominated economic theory and policy. The balance of power has shifted to protect private interests, resulting in unprecedented damage to the environment and society, with no solution in sight as more austerity and less government continues to be posited as the answer to the oncoming waves of crisis.It doesn't have to be this way. Featuring a remarkable roster of internationally renowned critical thinkers, Co-operatives in a Post-Growth Era presents a feasible alternative for a more environmentally sustainable and equitable economic system - specifically, the co-operative business model. With more than 100 million people working in co-operatives and more than a billion members around the world, the time has never been better for co-operatives everywhere to recognise their potential to change the economic landscape.An essential book for students, policymakers and concerned citizens looking for a practical way to change the current stagnant economic paradigm.
Co-operatives in a Post-Growth Era: Creating Co-operative Economics
by Tom Webb Sonja NovkovicFor the past three decades, neoclassical doctrine has dominated economic theory and policy. The balance of power has shifted to protect private interests, resulting in unprecedented damage to the environment and society, with no solution in sight as more austerity and less government continues to be posited as the answer to the oncoming waves of crisis.It doesn't have to be this way. Featuring a remarkable roster of internationally renowned critical thinkers, Co-operatives in a Post-Growth Era presents a feasible alternative for a more environmentally sustainable and equitable economic system - specifically, the co-operative business model. With more than 100 million people working in co-operatives and more than a billion members around the world, the time has never been better for co-operatives everywhere to recognise their potential to change the economic landscape.An essential book for students, policymakers and concerned citizens looking for a practical way to change the current stagnant economic paradigm.
Co-opportunity: Join Up for a Sustainable, Resilient, Prosperous World
by John GrantJohn Grant is back! Bestselling author of Green Marketing Manifesto fame returns to get you involved in creating a sustainable future! In this book, green business guru John Grant shows how we, when we join forces through co-operative initiatives, can really make changes and work towards a better future. John uses cases and examples from around the world, from social networks to social ventures, Carrot Mobbing to the Carbon Disclosure Project, to show how a move to greater co-operation via what he calls Co-operative Networks can be a way forwards for all of us to increase the common well-being. Arguing that a climate for change can be created by engaging rather than alienating people, John also demonstrates ways of ‘relocating dreams’ to allow us to reassess our desires and priorities. Whether you are a business leader, politician, armchair economist, environmentalist or general interest reader, the inspiration and ideas John Grant provides in Co-Opportunity encourages us all to think again about our individual behaviour and our actions – our ideas of what it is to be human - and to get co-creating to build a better world for all. Sit back and watch, or become part of this grass roots new movement.
Co-Ordination in Context: Institutional Choices to Promote Exports (Routledge Revivals)
by G.P.E. WalzenbachFirst published in 1998. This book makes an original contribution to our understanding of policy failures at the European and international level. On the basis of a comparative analysis the study shows how the co-ordination mechanisms available in the European Community and OECD have complicated the regulation of national policies on state aid to exporting industries. This failure can be explained in theoretical terms: international and supranational organisations are not neutral arbiters, but have interests of their own, interests which are not necessarily aligned with those of their member states. In detailed case studies of Britain, France and Germany the book examines how the preference structure of governments in the exercise of their promotion programmes contrasts with the policies enacted by international bureaucracies. Walzenbach’s interdisciplinary approach specifies the conditions under which policy co-ordination can have detrimental effects and thus, usefully corrects the benign view held by most regime theorists about transaction-cost reducing and efficiency enhancing role of such arrangement.
Co-Ordination in Context: Institutional Choices to Promote Exports (Routledge Revivals)
by G.P.E. WalzenbachFirst published in 1998. This book makes an original contribution to our understanding of policy failures at the European and international level. On the basis of a comparative analysis the study shows how the co-ordination mechanisms available in the European Community and OECD have complicated the regulation of national policies on state aid to exporting industries. This failure can be explained in theoretical terms: international and supranational organisations are not neutral arbiters, but have interests of their own, interests which are not necessarily aligned with those of their member states. In detailed case studies of Britain, France and Germany the book examines how the preference structure of governments in the exercise of their promotion programmes contrasts with the policies enacted by international bureaucracies. Walzenbach’s interdisciplinary approach specifies the conditions under which policy co-ordination can have detrimental effects and thus, usefully corrects the benign view held by most regime theorists about transaction-cost reducing and efficiency enhancing role of such arrangement.
Co-patenting: A Network Science Approach (Evolutionary Economics and Social Complexity Science #21)
by Hiroyasu InoueThis is the first book that comprehensively analyses co-patenting in Japan and the U.S., which directly signifies collaborations between firms and inventors, using the methodology of network science. Network science approaches enable us to analyse the structures of co-patenting networks. In addition, generative models in network science estimate the probability of new connections between nodes, which enables us to discuss the temporal development of networks. On the other hand, regression analyses, which are broadly used in the field of economics, may be effective for determining what attributes are important for firms and inventors that are going to be connected, but such techniques cannot consider the complexity of networks. This book compiles a series of studies by the author on geographical location and co-patenting using data that were published in eight academic journal articles. This book gives the reader ideas about how we can utilize patent data to understand how firms and inventors collaborate under the effect of complex networks.
Co-produced Economies: Capital, Collaboration, Competition
by Ray HudsonIn common with most other advanced capitalist economies of the Global North, the UK has experienced a decline in the manufacturing industry and an increase in the service sector in recent decades. At the same time, there has been a substantial manufacturing growth in a number of countries in the Global South, especially China and India. Why have these changes occurred? What have been their economic and ecological consequences? How can we best understand the way the contemporary economy functions? This book explores the answers to these questions, proposing that the contemporary capitalist economy is best understood as a complex socio-spatial system of co-production involving relations between people, things and non-human entities. It is argued that these people typically have conflicting and competitive interests yet can come together to resolve their differences or find ways of regulating their conflicting interests. National states continue to have a critical role in establishing these systems of regulation. At the same time, many companies draw on the knowledge of their customers while others enrol animals, insects and plants as co-producers. As a result, the improbable processes of commodity production and capital accumulation continue more or less routinely; with problems and occasional crises overcome in a variety of ways. Co-produced Economies will be of interest to students of economic geography, political economy and economic development, and more generally to social scientists interested in issues of the causes and consequences of economic change. It will also be of relevance to policy makers seeking to develop economic policies in the increasingly volatile global economy and in the context of growing environmental concerns.
Co-produced Economies: Capital, Collaboration, Competition
by Ray HudsonIn common with most other advanced capitalist economies of the Global North, the UK has experienced a decline in the manufacturing industry and an increase in the service sector in recent decades. At the same time, there has been a substantial manufacturing growth in a number of countries in the Global South, especially China and India. Why have these changes occurred? What have been their economic and ecological consequences? How can we best understand the way the contemporary economy functions? This book explores the answers to these questions, proposing that the contemporary capitalist economy is best understood as a complex socio-spatial system of co-production involving relations between people, things and non-human entities. It is argued that these people typically have conflicting and competitive interests yet can come together to resolve their differences or find ways of regulating their conflicting interests. National states continue to have a critical role in establishing these systems of regulation. At the same time, many companies draw on the knowledge of their customers while others enrol animals, insects and plants as co-producers. As a result, the improbable processes of commodity production and capital accumulation continue more or less routinely; with problems and occasional crises overcome in a variety of ways. Co-produced Economies will be of interest to students of economic geography, political economy and economic development, and more generally to social scientists interested in issues of the causes and consequences of economic change. It will also be of relevance to policy makers seeking to develop economic policies in the increasingly volatile global economy and in the context of growing environmental concerns.
Co-Production and Co-Creation: Engaging Citizens in Public Services (Routledge Critical Studies in Public Management)
by Taco Brandsen Bram Verschuere Trui SteenCo-production and co-creation occur when citizens participate actively in delivering and designing the services they receive. It has come increasingly onto the agenda of policymakers, as interest in citizen participation has more generally soared. Expectations are high and it is regarded as a possible solution to the public sector’s decreased legitimacy and dwindling resources, by accessing more of society’s capacities. In addition, it is seen as part of a more general drive to reinvigorate voluntary participation and strengthen social cohesion in an increasingly fragmented and individualized society. "Co-Production and Co-Creation: Engaging Citizens in Public Services" offers a systematic and comprehensive theoretical and empirical examination of the concepts of co-production and co-creation and their application in practice. It shows the latest state of knowledge on the topic and will be of interest both to students at an advanced level, academics and reflective practitioners. It addresses the topics with regard to co-production and co-creation and will be of interest to researchers, academics, policymakers, and students in the fields of public administration, business administration, economics, political science, public management, political science service management, sociology and voluntary sector studies.
Co-Production and Co-Creation: Engaging Citizens in Public Services (Routledge Critical Studies in Public Management)
by Taco Brandsen Bram Verschuere Trui SteenCo-production and co-creation occur when citizens participate actively in delivering and designing the services they receive. It has come increasingly onto the agenda of policymakers, as interest in citizen participation has more generally soared. Expectations are high and it is regarded as a possible solution to the public sector’s decreased legitimacy and dwindling resources, by accessing more of society’s capacities. In addition, it is seen as part of a more general drive to reinvigorate voluntary participation and strengthen social cohesion in an increasingly fragmented and individualized society. "Co-Production and Co-Creation: Engaging Citizens in Public Services" offers a systematic and comprehensive theoretical and empirical examination of the concepts of co-production and co-creation and their application in practice. It shows the latest state of knowledge on the topic and will be of interest both to students at an advanced level, academics and reflective practitioners. It addresses the topics with regard to co-production and co-creation and will be of interest to researchers, academics, policymakers, and students in the fields of public administration, business administration, economics, political science, public management, political science service management, sociology and voluntary sector studies.
Co-production and Japanese Healthcare: Work Environment, Governance, Service Quality and Social Values (Routledge Studies in Health Management)
by Victor A. PestoffHealthcare in most developed countries face a complex and partly contradictory mix of financial, social and political challenges. Fiscal strains combined with New Public Management agendas have caused severe cutbacks and calls for greater efficiency in public healthcare, resulting in a growing concern about service quality. Co-production and Japanese Healthcare explores a possibility to address these issues from a new perspective that emphasizes greater collaboration between the staff and patients. Here professionals and patients/clients act as ‘partners to co-produce healthcare through their mutual contributions’. Japan has a unique system of two user-owned healthcare providers with nearly 200 hospitals, 500 clinics and 50,000 beds. However, they differ from each other and from public hospitals, in terms of their work environment, service quality, governance models and social values. This volume compares cooperative and public healthcare providers at ten hospitals across Japan with survey data from the staff, as well as from the patients and volunteers at four hospitals. It will be of interest to researchers, academics, and students in the fields of healthcare management, public and non-profit management, human resource management.
Co-production and Japanese Healthcare: Work Environment, Governance, Service Quality and Social Values (Routledge Studies in Health Management)
by Victor A. PestoffHealthcare in most developed countries face a complex and partly contradictory mix of financial, social and political challenges. Fiscal strains combined with New Public Management agendas have caused severe cutbacks and calls for greater efficiency in public healthcare, resulting in a growing concern about service quality. Co-production and Japanese Healthcare explores a possibility to address these issues from a new perspective that emphasizes greater collaboration between the staff and patients. Here professionals and patients/clients act as ‘partners to co-produce healthcare through their mutual contributions’. Japan has a unique system of two user-owned healthcare providers with nearly 200 hospitals, 500 clinics and 50,000 beds. However, they differ from each other and from public hospitals, in terms of their work environment, service quality, governance models and social values. This volume compares cooperative and public healthcare providers at ten hospitals across Japan with survey data from the staff, as well as from the patients and volunteers at four hospitals. It will be of interest to researchers, academics, and students in the fields of healthcare management, public and non-profit management, human resource management.
Co-Production and Public Service Management: Citizenship, Governance and Public Services Management (Routledge Critical Studies in Public Management)
by Victor PestoffThis volume compiles a dozen essays, by one of the most prolific proponents of co-production as a solution for many of the challenges facing public services and democratic governance at the outset of the 21st Century. Co-production is considered a partnership between citizens and public service providers that is essential for meeting a growing number of social challenges, since neither the government nor citizens can solve them on their own. These challenges include, among other things, improving the efficiency and effectiveness of public services in times of financial strain; increasing the legitimacy of the public sector after decades of questioning its ability with the spread of New Public Management; promoting social integration and cultural pluralism in increasingly diverse societies when millions of refugees and immigrants are on the move; tackling the threat of burgeoning populism following the rise of anti-immigrant and anti-global parties in many countries in recent years; and finally, finding viable solutions for meeting the growing needs of aging populations in many parts of the world. This volume addresses issues related to the successful development and implementation of a policy shift toward greater citizen participation in the design and delivery of the services they depend on in their daily lives and greater citizen involvement in resolving these tenacious problems, facilitated by the active support of governments across the globe. Moreover, it explores participatory public service management that empowers the front-line staff providing public services. Together with users/citizens they can insure the democratic governance of public service provision.