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The Coupling of Safety and Security: Exploring Interrelations in Theory and Practice (SpringerBriefs in Applied Sciences and Technology)

by Corinne Bieder Kenneth Pettersen Gould

This open access book explores the synergies and tensions between safety and security management from a variety of perspectives and by combining input from numerous disciplines. It defines the concepts of safety and security, and discusses the methodological, organizational and institutional implications that accompany approaching them as separate entities and combining them, respectively.The book explores the coupling of safety and security from different perspectives, especially: the concepts and methods of risk, safety and security; the managerial aspects; user experiences in connection with safety and security. Given its scope, the book will be of interest to researchers and practitioners in the fields of safety and security, and to anyone working at a business or in an industry concerned with how safety and security should be managed.

Courage: The Backbone of Leadership (Infuse Bible Studies)

by Gus Lee Diane Elliott-Lee

In Courage, Gus Lee captures the essential component of leadership in measurable behaviors. Using actual stories from Whirlpool, Kaiser Permanente, IntegWare, WorldCom and other organizations, Lee shows how highly successful executives face and overcome their fears to develop moral intelligence. These real-world examples offer practical lessons for rooting out unethical practices and behaviors by Assessing them for rightness and integrity Addressing moral failures Following through with dialogue and direct action

Courage: The Backbone of Leadership

by Gus Lee Diane Elliott-Lee

In Courage, Gus Lee captures the essential component of leadership in measurable behaviors. Using actual stories from Whirlpool, Kaiser Permanente, IntegWare, WorldCom and other organizations, Lee shows how highly successful executives face and overcome their fears to develop moral intelligence. These real-world examples offer practical lessons for rooting out unethical practices and behaviors by Assessing them for rightness and integrity Addressing moral failures Following through with dialogue and direct action

Courage: Mehr Mut im Management

by Stefan Tilk

"Wir sind Weltmeister im Zögern und Zaudern." Passender als mit dieser Aussage von Jochen Kienbaum von Kienbaum Consulting kann die aktuelle Situation in Deutschland und das Verhalten seiner Manager nicht beschrieben werden. Die weltweite Finanzkrise, zahlreiche Unternehmensbankrotte, Banken vor dem Aus, Massenarbeitslosigkeit und Sozialsysteme gefährdet - es gibt genug Gründe, den Mut zu verlieren. Aber hilft uns das? Schluss mit Jammern und weichen Knien fordert Stefan Tilk. Gerade in den Unternehmen braucht es Manager, die sich trauen, Probleme anzupacken, die wissen, wie man das Ruder herumreißt und wieder auf Erfolgskurs kommt. Das einzig Richtige in Deutschland wäre, das wieder zu entdecken, was viele in den letzten Jahren mehr oder weniger verlernt haben: Mut im Management. Mut ist keine abstrakte Tugend, Mut ist eine konkrete Fähigkeit, die Managern täglich, und besonders auch in solchen Turnarounds, abverlangt wird. Stefan Tilk weiß, wovon er redet. Er hat schon mehrere Krisensituationen in Unternehmen erfolgreich gemeistert. In seinem Buch zeigt er, wie und womit Manager Turnarounds schaffen können. Betrachtet werden einerseits Manager, die in Augenblicken der Wahrheit aus Feigheit "gekniffen" haben und andererseits die wenigen Vorbilder, die Mut bewiesen und einen Wandel bewirken konnten.

Courage, Clarity, and Confidence: Redefine Success and the Way You Work

by Gala Jackson

Build a successful career with authenticity, confidence, and boldness The career roadmap every woman has been searching for is finally here! In Courage, Clarity, and Confidence: Redefine Success and the Way You Work, accomplished Executive Career and Leadership Development Coach Gala Jackson delivers a comprehensive playbook to help women reconnect with, or meet for the very first time, the strongest, boldest, and most courageous version of themselves. In her book, readers will explore their professional and personal journey; utilizing Gala’s ASCEND practice, readers will be able to define authentically aligned success and learn how to pursue it. The author shares her experiences and anecdotes from clients to demonstrate what is possible for women when they ditch the traditional patriarchal job search and career advancement methodologies that only benefit men. She also provides thought-provoking exercises throughout the book designed to equip you with how to build a future for yourself with courage, clarity, and confidence, even amid the challenging landscape of women and work. The book includes how to: Confidently embody the strongest, boldest, most courageous version of yourself to establish a career with flow and freedom Align your professional and personal identities for a new, empowering future without limitations Identify the power of your own voice and no longer minimize its value in or outside of the workplace Create and own your definition of success while leveraging your past and present professional experiences to achieve it Courage, Clarity, and Confidence is the professional guidebook for women searching for a tangible, practical, and action-oriented career roadmap that helps women cultivate their vision and voice and then guides them through how to harness their power to make it an everyday reality.

Courage, Clarity, and Confidence: Redefine Success and the Way You Work

by Gala Jackson

Build a successful career with authenticity, confidence, and boldness The career roadmap every woman has been searching for is finally here! In Courage, Clarity, and Confidence: Redefine Success and the Way You Work, accomplished Executive Career and Leadership Development Coach Gala Jackson delivers a comprehensive playbook to help women reconnect with, or meet for the very first time, the strongest, boldest, and most courageous version of themselves. In her book, readers will explore their professional and personal journey; utilizing Gala’s ASCEND practice, readers will be able to define authentically aligned success and learn how to pursue it. The author shares her experiences and anecdotes from clients to demonstrate what is possible for women when they ditch the traditional patriarchal job search and career advancement methodologies that only benefit men. She also provides thought-provoking exercises throughout the book designed to equip you with how to build a future for yourself with courage, clarity, and confidence, even amid the challenging landscape of women and work. The book includes how to: Confidently embody the strongest, boldest, most courageous version of yourself to establish a career with flow and freedom Align your professional and personal identities for a new, empowering future without limitations Identify the power of your own voice and no longer minimize its value in or outside of the workplace Create and own your definition of success while leveraging your past and present professional experiences to achieve it Courage, Clarity, and Confidence is the professional guidebook for women searching for a tangible, practical, and action-oriented career roadmap that helps women cultivate their vision and voice and then guides them through how to harness their power to make it an everyday reality.

Courage in the Twenty-First Century: The Art of Successful Job Transition

by J. Marques

Courage outlines the art of moving forward both in professional and personal life. Marques offers a strategy for self-renewal in order to divulge the virtues and viewpoints to successfully move from one career to another.

The Courage Playbook: Five Steps to Overcome Your Fears and Become Your Best Self

by Gus Lee

A practical pathway to a meaningful life and courageous leadership In The Courage Playbook: Five Steps to Overcome Your Fears and Become Your Best Self, Gus Lee, bestselling author and leadership expert, delivers an astonishing reveal that with moral courage, we can overcome our fears. This is a practical guide to gaining your courage to live rightly, treat others without bias and lead inspirationally. Readers will acquire Five Steps to Courage, 3 NO’s, 3 GO’s and Courageous Communication Plays. These lend deeper meaning to life, strengthen our character, improve relationships and allow us to help others for the common good. They lead to contentment, love and even happiness. The Playbook is a practical, behavior-based “Other-Help” guide that equips us more effectively than the worried “self-help” approach. The Courage Playbook includes: Skills and strategies for healthfully and authentically deploying courage in your life Ways to actually solve tough moral problems and conflicts at their root cause, genuinely help others, model strength and close the “Courage Gap” Methods for courageous and inspirational communication and leadership for all manner of situations – professionally, personally, relationally and organizationally Designed for people in all circumstances, to include young professionals, executives and leaders, The Courage Playbook belongs on the desks and libraries of business organizations, government agencies, healthcare, education, non-profits, military units, public safety organizations and on the bedside table of all people who want a seriously effective pathway to deeply improve themselves.

The Courage Playbook: Five Steps to Overcome Your Fears and Become Your Best Self

by Gus Lee

A practical pathway to a meaningful life and courageous leadership In The Courage Playbook: Five Steps to Overcome Your Fears and Become Your Best Self, Gus Lee, bestselling author and leadership expert, delivers an astonishing reveal that with moral courage, we can overcome our fears. This is a practical guide to gaining your courage to live rightly, treat others without bias and lead inspirationally. Readers will acquire Five Steps to Courage, 3 NO’s, 3 GO’s and Courageous Communication Plays. These lend deeper meaning to life, strengthen our character, improve relationships and allow us to help others for the common good. They lead to contentment, love and even happiness. The Playbook is a practical, behavior-based “Other-Help” guide that equips us more effectively than the worried “self-help” approach. The Courage Playbook includes: Skills and strategies for healthfully and authentically deploying courage in your life Ways to actually solve tough moral problems and conflicts at their root cause, genuinely help others, model strength and close the “Courage Gap” Methods for courageous and inspirational communication and leadership for all manner of situations – professionally, personally, relationally and organizationally Designed for people in all circumstances, to include young professionals, executives and leaders, The Courage Playbook belongs on the desks and libraries of business organizations, government agencies, healthcare, education, non-profits, military units, public safety organizations and on the bedside table of all people who want a seriously effective pathway to deeply improve themselves.

The Courage to Advance: Real life resilience from the world's most successful women in business

by Bonnie Hagemann Lisa Pent Women Execs Boards

Getting to the top in Business is never straightforward, especially as a woman.This powerful collection of stories reveals how the world's leading women in business have overcome some of life's biggest challenges to reach the top of their professions. This is a book written for every current and aspiring leader, revealing the things that leaders rarely talk about; the behind the scenes struggles.The women in these stories are powerful, internationally diverse and have impressive leadership accomplishments. They were brought together through one unifying experience: they have all completed the Harvard Business School Women on Boards program, a course that has turned into a movement. Today there are over 130 members of the WomenExecs on Boards network, from 17 countries. This is the network where organisations go to find educated, prepared, qualified and diverse women for corporate board seats.After reading this book you will be inspired to lead and make a difference for others whether it's running a company or leading a division, team, project, community event or your family and home. You will discover that you already have all you need to succeed when it gets hard, to never give up, and how to keep going through life's difficult and sometimes terrible challenges. These women want you to know that you are not alone, and that you can lean on the strength of those who have gone before you, keep leading and keep getting back up again.

Courage to Execute: What Elite U.S. Military Units Can Teach Business About Leadership and Team Performance

by James D. Murphy

How to build a culture of high performance within your organization The U.S. military in general, and its many elite organizations in particular, possesses a culture of high performance. Courage to Execute outlines the six basic principles that operate at the foundation of high performance, which include leadership, organization, communication, knowledge, experience, and discipline, known together as LOCKED. When all are practiced effectively, teamwork emerges. But the most elusive quality that exists at the heart of all elite military teams, the element that organizations and businesses deeply desire to perform more efficiently and effectively, is trust. Trust is easily spent, but hard won. Author James Murphy, an employer of approximately fifty senior military officers that have served in elite units such as the U.S. Navy Blue Angels, U.S. Navy SEALS, and U.S. Army Rangers, shares a multitude of personal leadership stories that illustrates the principles of LOCKED. Shares compelling anecdotes from leaders in elite units of the U.S. Military Written by James D. Murphy, founder and CEO of Afterburner, Inc., which has trained over 1.5 million executives, sales professionals, and business people from every industry in Afterburner’s Flawless Execution Model, and its unique, high-energy programs Courage to Execute will help you develop effective leadership skills and build high-performance teams that out-compete your rivals every time.

Courage to Execute: What Elite U.S. Military Units Can Teach Business About Leadership and Team Performance

by James D. Murphy

How to build a culture of high performance within your organization The U.S. military in general, and its many elite organizations in particular, possesses a culture of high performance. Courage to Execute outlines the six basic principles that operate at the foundation of high performance, which include leadership, organization, communication, knowledge, experience, and discipline, known together as LOCKED. When all are practiced effectively, teamwork emerges. But the most elusive quality that exists at the heart of all elite military teams, the element that organizations and businesses deeply desire to perform more efficiently and effectively, is trust. Trust is easily spent, but hard won. Author James Murphy, an employer of approximately fifty senior military officers that have served in elite units such as the U.S. Navy Blue Angels, U.S. Navy SEALS, and U.S. Army Rangers, shares a multitude of personal leadership stories that illustrates the principles of LOCKED. Shares compelling anecdotes from leaders in elite units of the U.S. Military Written by James D. Murphy, founder and CEO of Afterburner, Inc., which has trained over 1.5 million executives, sales professionals, and business people from every industry in Afterburner’s Flawless Execution Model, and its unique, high-energy programs Courage to Execute will help you develop effective leadership skills and build high-performance teams that out-compete your rivals every time.

The Courage to Lead through Values: How Management by Values Supports Transformational Leadership, Culture, and Success

by Liza-Maria Norlin

As society rapidly increases in complexity, we are in great need of sustainable leadership in accord with beliefs and values as we experience continuous changes. The Courage to Lead through Values: How Management by Values Supports Transformational Leadership, Culture, and Success is about having the courage to lead through the implementation of agreed-upon values. In addition, it's about the courage it takes to never cease doing this. However, it’s not enough to simply be aware of the importance of constantly working with values and ethics — effective leadership based on values and ethics means taking the time to actually do it. This book tackles this issue by providing you with clear examples of how to implement incorporating values and ethics in your everyday leadership. In business, you face challenges when you must choose between efficiency, analysis of results, and goals versus actively working on values and ethics. This book will argue that one doesn't need to compete with the other and it posits that one supports the other. As the world is rapidly growing in complexity and we are facing new challenges and expectations, we must find ways to achieve sustainable lives, businesses, and societies. The author strongly believes that values are the key. By using the methodology Management by Values (MBV), under the mentorship of its founder, Professor Simon L. Dolan, the book is well-anchored in research. Ten years ago, a new school was founded in a medium-sized town in Sweden -- Internationella Engelska Skolan Sundsvall. It started with a staff of 20 and 250 students. Today the staff has grown to 120 members with nearly 1100 students attending. In 2019, it was considered one of the best schools in Sweden. The principal, Pascal Brisson, in many ways epitomizes the school and its success. Through in-depth interviews with the principal and colleagues, previous staff, executives within the organization and students, the author amassed information to provide a factual and engaging story of the school’s journey from a leadership perspective. It becomes clear how implementing shared values and the principal’s courage to never stop actively working with values as a management tool is a recipe for the success of an organization. The book invites you into a conversation about leadership. It includes the author’s personal reflections on historical management methodology and on challenges of today. As you follow the ten-year journey of a successful leader in one of our society’s most complex organizations, a school, you do this in the light of Management by Values. Essentially, this book gives the reader concrete tools and examples of how to use values as a management tool. This is told through several different themes relevant to all organizations -- organizational culture, creating teams, inspiring motivation, and handling stress.

The Courage to Lead through Values: How Management by Values Supports Transformational Leadership, Culture, and Success

by Liza-Maria Norlin

As society rapidly increases in complexity, we are in great need of sustainable leadership in accord with beliefs and values as we experience continuous changes. The Courage to Lead through Values: How Management by Values Supports Transformational Leadership, Culture, and Success is about having the courage to lead through the implementation of agreed-upon values. In addition, it's about the courage it takes to never cease doing this. However, it’s not enough to simply be aware of the importance of constantly working with values and ethics — effective leadership based on values and ethics means taking the time to actually do it. This book tackles this issue by providing you with clear examples of how to implement incorporating values and ethics in your everyday leadership. In business, you face challenges when you must choose between efficiency, analysis of results, and goals versus actively working on values and ethics. This book will argue that one doesn't need to compete with the other and it posits that one supports the other. As the world is rapidly growing in complexity and we are facing new challenges and expectations, we must find ways to achieve sustainable lives, businesses, and societies. The author strongly believes that values are the key. By using the methodology Management by Values (MBV), under the mentorship of its founder, Professor Simon L. Dolan, the book is well-anchored in research. Ten years ago, a new school was founded in a medium-sized town in Sweden -- Internationella Engelska Skolan Sundsvall. It started with a staff of 20 and 250 students. Today the staff has grown to 120 members with nearly 1100 students attending. In 2019, it was considered one of the best schools in Sweden. The principal, Pascal Brisson, in many ways epitomizes the school and its success. Through in-depth interviews with the principal and colleagues, previous staff, executives within the organization and students, the author amassed information to provide a factual and engaging story of the school’s journey from a leadership perspective. It becomes clear how implementing shared values and the principal’s courage to never stop actively working with values as a management tool is a recipe for the success of an organization. The book invites you into a conversation about leadership. It includes the author’s personal reflections on historical management methodology and on challenges of today. As you follow the ten-year journey of a successful leader in one of our society’s most complex organizations, a school, you do this in the light of Management by Values. Essentially, this book gives the reader concrete tools and examples of how to use values as a management tool. This is told through several different themes relevant to all organizations -- organizational culture, creating teams, inspiring motivation, and handling stress.

Courageous Companions: Followership in Doctor Who (Exploring Effective Leadership Practices through Popular Culture)

by Kimberly Yost

Followership as a separate concept within leadership studies gained prominence in the 1990s and has evolved over the past few decades into an indispensable component of the discipline. Nevertheless, misunderstandings about followers and their relationship to leaders prevail. Exploring what it takes to be a follower is increasingly important in the current organizational, social, and political landscapes rife with narcissism, a seemingly acceptable leadership characteristic in the twenty-first century. Being a follower to a mercurial leader isn’t easy – especially if they are an alien Time Lord who has lived for centuries in various body incarnations. Followers must not be passive, but full partners in the leader/follower relationship to enable them to reach goals and provide the skills and perspectives leaders need for organizational success. Requiring courage, the numerous and varied companions in the TV series Doctor Who provide a compelling and interesting example of followership from which we can learn to become better, more courageous, followers. By leveraging the intersection of popular culture, leadership theory, and followership theory, Courageous Companions offers an accessible new perspective for those who desire to gain a greater understanding of leaders and followers to transform their relationships and organizations. Exploring Effective Leadership Practices through Popular Culture aims to bring examples, theory and methodology of leadership to life by analysing academic concepts through popular culture examples that will appeal to a broad range of readers.

Courageous Companions: Followership in Doctor Who (Exploring Effective Leadership Practices through Popular Culture)

by Kimberly Yost

Followership as a separate concept within leadership studies gained prominence in the 1990s and has evolved over the past few decades into an indispensable component of the discipline. Nevertheless, misunderstandings about followers and their relationship to leaders prevail. Exploring what it takes to be a follower is increasingly important in the current organizational, social, and political landscapes rife with narcissism, a seemingly acceptable leadership characteristic in the twenty-first century. Being a follower to a mercurial leader isn’t easy – especially if they are an alien Time Lord who has lived for centuries in various body incarnations. Followers must not be passive, but full partners in the leader/follower relationship to enable them to reach goals and provide the skills and perspectives leaders need for organizational success. Requiring courage, the numerous and varied companions in the TV series Doctor Who provide a compelling and interesting example of followership from which we can learn to become better, more courageous, followers. By leveraging the intersection of popular culture, leadership theory, and followership theory, Courageous Companions offers an accessible new perspective for those who desire to gain a greater understanding of leaders and followers to transform their relationships and organizations. Exploring Effective Leadership Practices through Popular Culture aims to bring examples, theory and methodology of leadership to life by analysing academic concepts through popular culture examples that will appeal to a broad range of readers.

The Courageous Leader: How to Face Any Challenge and Lead Your Team to Success

by Angela Sebaly

Tap into everyday courage for extraordinary results The Courageous Leader presents a much-needed reminder for leaders everywhere: it takes courage. Courage is not just about heroic acts in grandiose situations—it's about everyday, solid-as-a-rock support and leadership that motivates, inspires, and delivers. It's about taking a risk on a great idea, and it's about seeing opportunities in the day-to-day. Courageous leaders aren't necessarily the bold "Navy SEALS" of the workplace; they're the everyday people who lead steadily through rough waters. They don't seek out discomfort, but accept it as part of the process when it occurs, and still deliver exceptional results. This book shows you how to tap into your courage reserves and build your steel. Real stories of everyday leaders show you how it's done, and provide a new lens for seeing real strength in adversity—and practicing it yourself. Tough situations do arise, but great leaders show courage every day. Keeping your strength in reserve for the big problems leaves you operating at less-than-full capacity the rest of the time—and your people deserve better. This book shows you how to exercise courage every day in small situations to build the unshakeable foundation of a great leader. Move beyond your comfort zone Develop your ability to focus through tough times Tap into your natural courage and hone your leadership ability Leverage your strength in situations large and small The more you exercise courage, the stronger it gets; this book shows you how to use it every day to more effectively navigate small challenges—when the big problems arise, you'll face them with The Courageous Leader.

The Courageous Leader: How to Face Any Challenge and Lead Your Team to Success

by Angela Sebaly

Tap into everyday courage for extraordinary results The Courageous Leader presents a much-needed reminder for leaders everywhere: it takes courage. Courage is not just about heroic acts in grandiose situations—it's about everyday, solid-as-a-rock support and leadership that motivates, inspires, and delivers. It's about taking a risk on a great idea, and it's about seeing opportunities in the day-to-day. Courageous leaders aren't necessarily the bold "Navy SEALS" of the workplace; they're the everyday people who lead steadily through rough waters. They don't seek out discomfort, but accept it as part of the process when it occurs, and still deliver exceptional results. This book shows you how to tap into your courage reserves and build your steel. Real stories of everyday leaders show you how it's done, and provide a new lens for seeing real strength in adversity—and practicing it yourself. Tough situations do arise, but great leaders show courage every day. Keeping your strength in reserve for the big problems leaves you operating at less-than-full capacity the rest of the time—and your people deserve better. This book shows you how to exercise courage every day in small situations to build the unshakeable foundation of a great leader. Move beyond your comfort zone Develop your ability to focus through tough times Tap into your natural courage and hone your leadership ability Leverage your strength in situations large and small The more you exercise courage, the stronger it gets; this book shows you how to use it every day to more effectively navigate small challenges—when the big problems arise, you'll face them with The Courageous Leader.

Courageous Leadership: The Missing Link to Creating a Lean Culture of Excellence

by Sumeet Kumar

Courageous Leadership: The Missing Link to Creating a Lean Culture of Excellence is one of the firsts of its kind to wade through the confusion among leaders on selecting the type of change approach that will get the best results in their organization. It educates the senior executive leaders and organizational excellence practitioners on the different characteristics of change and answers why the approach to incremental and transitional change cannot deliver the results expected from a transformational change. The author shares his experiences from leading several small and large scale organization transformations in multiple industries across different countries on how to establish a robust foundation for an excellence journey and integrate strategy into daily operations. This book elaborates on the types of courage and what it means to be a courageous leader while leading change in difficult situations, and what leaders do differently for putting the organization on a path to excellence and culture transformation. This book shares an innovative design, a methodology and an approach that combines best practices and principles from Malcolm Baldrige, Shingo, Lean, Six Sigma, Balanced Scorecard, accreditation, change management, patient and family-centered care, the Competing Values Framework, the LEADS framework, and the project management body of knowledge. The implementation of this model at a hospital in Canada propelled the organization further ahead on their transformational journey compared to other organizations that started much earlier. Sensei in Japanese means Teacher and Gyaan in Sanskrit means Knowledge. Brief sections on ‘Sensei Gyaan’ have been interspersed throughout the book to provide valuable tips to the readers based on author’s experiential learnings over the past two decades. This book serves as a practical guide for senior executive leaders and organizational excellence practitioners, who wish to embark or are in various stages of their organizational excellence and culture transformation journey. Readers will be guided through 26 elements necessary for establishing a robust foundation and an additional set of 22 Management System elements required to create and sustain a culture of quality across the organization. For leaders in healthcare, the book provides a framework, guiding principles, and associated practices that support the implementation of the 4 core concepts of patient and family centered care namely, dignity and respect, information sharing, participation and collaboration. Included in the book are several examples with creative visuals, ready-to-use templates and standard works, models, guiding principles, and strategies based on best practices to assist leaders in their organization excellence journey.

Courageous Leadership: The Missing Link to Creating a Lean Culture of Excellence

by Sumeet Kumar

Courageous Leadership: The Missing Link to Creating a Lean Culture of Excellence is one of the firsts of its kind to wade through the confusion among leaders on selecting the type of change approach that will get the best results in their organization. It educates the senior executive leaders and organizational excellence practitioners on the different characteristics of change and answers why the approach to incremental and transitional change cannot deliver the results expected from a transformational change. The author shares his experiences from leading several small and large scale organization transformations in multiple industries across different countries on how to establish a robust foundation for an excellence journey and integrate strategy into daily operations. This book elaborates on the types of courage and what it means to be a courageous leader while leading change in difficult situations, and what leaders do differently for putting the organization on a path to excellence and culture transformation. This book shares an innovative design, a methodology and an approach that combines best practices and principles from Malcolm Baldrige, Shingo, Lean, Six Sigma, Balanced Scorecard, accreditation, change management, patient and family-centered care, the Competing Values Framework, the LEADS framework, and the project management body of knowledge. The implementation of this model at a hospital in Canada propelled the organization further ahead on their transformational journey compared to other organizations that started much earlier. Sensei in Japanese means Teacher and Gyaan in Sanskrit means Knowledge. Brief sections on ‘Sensei Gyaan’ have been interspersed throughout the book to provide valuable tips to the readers based on author’s experiential learnings over the past two decades. This book serves as a practical guide for senior executive leaders and organizational excellence practitioners, who wish to embark or are in various stages of their organizational excellence and culture transformation journey. Readers will be guided through 26 elements necessary for establishing a robust foundation and an additional set of 22 Management System elements required to create and sustain a culture of quality across the organization. For leaders in healthcare, the book provides a framework, guiding principles, and associated practices that support the implementation of the 4 core concepts of patient and family centered care namely, dignity and respect, information sharing, participation and collaboration. Included in the book are several examples with creative visuals, ready-to-use templates and standard works, models, guiding principles, and strategies based on best practices to assist leaders in their organization excellence journey.

Course Design and Assessment (Teaching Methods in Business series)

by Kathy Lund Dean Nancy S. Niemi Charles J. Fornaciari

Course Design and Assessment offers design strategies, educator-in-action perspectives, and real-world suggestions for engaged educators, creating inclusive and meaningful learning opportunities and developmental student growth. With a brief history situating engaged learning among educational models, the book shows the vital and practical connections between an educator’s overall learning philosophy and their pedagogical choices.The authors unpack the definitions and practices common to engaged learning, exploring the assumptions educators make about students, teaching, learning, and instructional contexts that underlie engaged educators’ pedagogical decisions. Ultimately a vehicle for inclusive learning and transparent design, the book outlines pre-course planning steps, suggestions for adjusting the course mid-stream, and a thorough discussion of assessment activities with planning and implementation steps.For beginning and advanced instructors worldwide, this book serves as a real-world workbook and resource for engaged course design and assessment practices.

A Course in Behavioral Economics

by Erik Angner

A concise and reader-friendly textbook on one of the hottest developments in social and behavioral science today. Covering all core areas of the subject, Erik Angner clearly lays out the theory and explains the intuitions behind it. It is full of examples, exercises, and problems drawn from fields such as economics, management, marketing, political science, and public policy. Among other things, the book shows how to apply principles of behavioral economics to science, business, medicine, and daily life. No advanced mathematics is required. An ideal introduction for students coming to behavioral economics from various fields, at both undergraduate and postgraduate levels. It is equally suitable for general readers who have been captivated by popular-science books on behavioral economics and want to know more.

A Course in Behavioral Economics

by Erik Angner

This textbook looks at decisions – how we make them, and what makes them good or bad. In this bestselling introduction, Erik Angner clearly lays out the theory of behavioral economics and explains the intuitions behind it. The book offers a rich tapestry of examples, exercises, and problems drawn from fields such as economics, management, marketing, political science, and public policy. It shows how to apply the principles of behavioral economics to improve your life and work – and to make the world a better place to boot. No advanced mathematics is required.This is an ideal textbook for students coming to behavioral economics from various fields. It can be used on its own in introductory courses, or in combination with other texts at advanced undergraduate and postgraduate levels. It is equally suitable for general readers who have been captivated by popular-science books on behavioral economics and want to know more about this intriguing subject.

A Course in Behavioral Economics

by Erik Angner

This textbook looks at decisions – how we make them, and what makes them good or bad. In this bestselling introduction, Erik Angner clearly lays out the theory of behavioral economics and explains the intuitions behind it. The book offers a rich tapestry of examples, exercises, and problems drawn from fields such as economics, management, marketing, political science, and public policy. It shows how to apply the principles of behavioral economics to improve your life and work – and to make the world a better place to boot. No advanced mathematics is required.This is an ideal textbook for students coming to behavioral economics from various fields. It can be used on its own in introductory courses, or in combination with other texts at advanced undergraduate and postgraduate levels. It is equally suitable for general readers who have been captivated by popular-science books on behavioral economics and want to know more about this intriguing subject.New to this Edition:- An updated chapter on behavioral policy and the nudge agenda.- Several new sections, for example on the economics of happiness.- Updated examples and exercises, with an expanded answer key- Refreshed ancillary resources make for a plug and play experience for instructors teaching behavioral economics for the first time.

A Course in Credibility Theory and its Applications (Universitext)

by Hans Bühlmann Alois Gisler

This book is ideal for practicing experts in particular actuaries in the field of property-casualty insurance, life insurance, reinsurance and insurance supervision, as well as teachers and students. It provides an exploration of Credibility Theory, covering most aspects of this topic from the simplest case to the most detailed dynamic model. The book closely examines the tasks an actuary encounters daily: estimation of loss ratios, claim frequencies and claim sizes.

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