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Asian Dimensions of Services Marketing

by Esther Tang Ricky Chan Susan Tai

Explore current trends in the Asian service industry!Asian Dimensions of Services Marketing takes you on a journey through the service industries of Asia. Due to the extraordinary amount of growth in Asian service industries over the past few decades, this sector is expanding greatly in many Asian countries. These changes have had many effects on countries such as China, Korea, Singapore, and Thailand, mostly at the expense of agriculture and manufacturing. This book examines these effects, and establishes ways to achieve success in services marketing. This educational book provides an enlightening look at topics such as: the influence of reference groups in the service industry of Singapore the moderating effect of switching costs on the relationship between service performance and customer satisfaction in the Thai cultural and business setting how multinational professional service firms in South Korea have achieved success the emotional impact of store atmosphere on Chinese customers in a leisure service setting the rapid development of services in Asia, and how to effectively market intangibles to various kinds of consumers

Asian Dimensions of Services Marketing

by Esther Tang Ricky Chan Susan Tai

Explore current trends in the Asian service industry!Asian Dimensions of Services Marketing takes you on a journey through the service industries of Asia. Due to the extraordinary amount of growth in Asian service industries over the past few decades, this sector is expanding greatly in many Asian countries. These changes have had many effects on countries such as China, Korea, Singapore, and Thailand, mostly at the expense of agriculture and manufacturing. This book examines these effects, and establishes ways to achieve success in services marketing. This educational book provides an enlightening look at topics such as: the influence of reference groups in the service industry of Singapore the moderating effect of switching costs on the relationship between service performance and customer satisfaction in the Thai cultural and business setting how multinational professional service firms in South Korea have achieved success the emotional impact of store atmosphere on Chinese customers in a leisure service setting the rapid development of services in Asia, and how to effectively market intangibles to various kinds of consumers

The Asian Economic Catharsis: How Asian Firms Bounce Back from Crisis

by Frank Richter

One result of the Asian economic crisis has been to shatter the belief that Asian ways of management are superior to Western ways. Now, just to survive, Asian firms have come to rethink their entire way of managing, and in his latest book, Richter, assisted by his contributing authors, gives a sharply focused analysis of how they are doing it. Emerging questions are how do Asian firms adjust to the new economic realities? and How do they develop their management style?There are plenty of new opportunities in Asia to play the new game, but they must be grasped and productively channeled. Richter and his contributors conclude that in the end, the Asian economic crisis, or catharsis, may well be a blessing in disguise. It provides an opportunity to completely review the way things stand in Asia. Like entrepreneurs who built the Asian economies, today's firms have the opportunity to lead a revival if they can redirect their businesses. This is an important resource for professionals in all multinational organizations and for academics and their upper-level students of international business.

Asian Economies: History, Institutions, and Structures

by Jamus Jerome Lim

An insightful and thorough exploration of the economies of Asia In Asian Economies: History, Institutions and Structure, seasoned economist and professor Jamus Jerome Lim provides a comprehensive discussion and incisive analysis of the economies of Asia. In addition to discussing the sharp contrasts between the region’s three major economies—China, India, and Japan—Lim also provides an overview of the rise of the Dragon economies of the East, to the resource-rich economies of the West. The book adopts a unique approach to the treatment of these economies, weaving in aspects of these countries’ economic geography and history, their idiosyncratic institutions and structures, along with providing a comparative and international perspective. The book offers: Careful emphasis on the geographic preconditions and enduring legacy of economic history on the contemporary and future prospects of each of the countries and regions discussed within Examinations of the importance of the political and economic institutions, as well as market and industrial structures, in shaping the trajectories of the economies considered in the book Discussions of the dramatic differences and similarities between the Asian economies, as well as how these differences shape these economies’ interactions with the rest of the worldPerfect for undergraduate and graduate students of economics, Asian Economies will also earn a place on the bookshelves of business and finance professionals seeking to understand the economies of the world’s most diverse and dynamic region.

Asian Economies: History, Institutions, and Structures

by Jamus Jerome Lim

An insightful and thorough exploration of the economies of Asia In Asian Economies: History, Institutions and Structure, seasoned economist and professor Jamus Jerome Lim provides a comprehensive discussion and incisive analysis of the economies of Asia. In addition to discussing the sharp contrasts between the region’s three major economies—China, India, and Japan—Lim also provides an overview of the rise of the Dragon economies of the East, to the resource-rich economies of the West. The book adopts a unique approach to the treatment of these economies, weaving in aspects of these countries’ economic geography and history, their idiosyncratic institutions and structures, along with providing a comparative and international perspective. The book offers: Careful emphasis on the geographic preconditions and enduring legacy of economic history on the contemporary and future prospects of each of the countries and regions discussed within Examinations of the importance of the political and economic institutions, as well as market and industrial structures, in shaping the trajectories of the economies considered in the book Discussions of the dramatic differences and similarities between the Asian economies, as well as how these differences shape these economies’ interactions with the rest of the worldPerfect for undergraduate and graduate students of economics, Asian Economies will also earn a place on the bookshelves of business and finance professionals seeking to understand the economies of the world’s most diverse and dynamic region.

The Asian Economy: Spearheading the Recovery from the Global Financial Crisis

by Dilip K. Das

The global financial crisis of 2007-09, and the Great Recession that it engendered, were both a challenge and an opportunity for Asia. The region not only remained unharmed by the global financial crisis initially but also recovered the fastest. In addition, it was also the principal driver of the global recovery. This book analyzes the impact of the global financial crisis and the Great Recession on the Asian economy. Chapters look at the most significant issues related to the Asian economy during the crisis, how it coped with them and how it eventually emerged from them. Dilip K. Das discusses how the Asian economy, particularly the emerging-market economies, spearheaded the recovery of the global economy from the global financial crisis and recession, and goes on to look at how this is of historical significance. Written in a clear, comprehensive and critical manner, this book covers the contemporary academic and policy debates on Asia’s role in the world economy. As such, it is an essential read for students, researchers and public policy professionals interested in Asian Economics as well as studies in the International Political Economy.

The Asian Economy: Spearheading the Recovery from the Global Financial Crisis

by Dilip K. Das

The global financial crisis of 2007-09, and the Great Recession that it engendered, were both a challenge and an opportunity for Asia. The region not only remained unharmed by the global financial crisis initially but also recovered the fastest. In addition, it was also the principal driver of the global recovery. This book analyzes the impact of the global financial crisis and the Great Recession on the Asian economy. Chapters look at the most significant issues related to the Asian economy during the crisis, how it coped with them and how it eventually emerged from them. Dilip K. Das discusses how the Asian economy, particularly the emerging-market economies, spearheaded the recovery of the global economy from the global financial crisis and recession, and goes on to look at how this is of historical significance. Written in a clear, comprehensive and critical manner, this book covers the contemporary academic and policy debates on Asia’s role in the world economy. As such, it is an essential read for students, researchers and public policy professionals interested in Asian Economics as well as studies in the International Political Economy.

The Asian Economy: Contemporary Issues and Challenges

by Kenta Goto Tamaki Endo Asei Ito

The book is a key reading which provides a comprehensive and systematic overview of the contemporary Asian economy. The book focuses on the structural changes that are rapidly transforming the regional economic landscape in the 21st century. It highlights the concomitant challenges that have arisen, and further discusses prospects and potentialities of Asian economies given this new economic environment. The book also looks at broader social issues that are both the cause and result of these new and complex economic dynamism in Asia. Understanding the Asian economy cannot be achieved without understanding the new interrelationships and complexities that have evolved from this context, which continue to be driven by drastic changes in technological, demographic, and social structures, among others. Each of the chapters are titled based on "issues" and are framed in present continuous tense, intended to capture and emphasize the progressiveness of this new dynamism that are transforming the region in a fundamental way.

The Asian Economy: Contemporary Issues and Challenges

by Kenta Goto Tamaki Endo Asei Ito

The book is a key reading which provides a comprehensive and systematic overview of the contemporary Asian economy. The book focuses on the structural changes that are rapidly transforming the regional economic landscape in the 21st century. It highlights the concomitant challenges that have arisen, and further discusses prospects and potentialities of Asian economies given this new economic environment. The book also looks at broader social issues that are both the cause and result of these new and complex economic dynamism in Asia. Understanding the Asian economy cannot be achieved without understanding the new interrelationships and complexities that have evolved from this context, which continue to be driven by drastic changes in technological, demographic, and social structures, among others. Each of the chapters are titled based on "issues" and are framed in present continuous tense, intended to capture and emphasize the progressiveness of this new dynamism that are transforming the region in a fundamental way.

The Asian Economy and Asian Money (Contributions to Economic Analysis #287)

by Manoranjan Dutta

This is a new volume in the successful and long-running "CEA Series". The Asian Economy with one common Asian Money is a frontier topic of study in supranational macroeconomics. If the Europeanization of Europe has become a historic reality, the Asianization of Asia cannot be far behind. The paradigm of the European Union (EU) has become a learning model for other continents, especially Asia. In Asia, the process was initiated following the Asian financial crisis of 1997-98, when several newly industrialized Asian economies suffered negative rates of growth of gross domestic product (GDP).The three (Japan, China, and Korea) plus five (Singapore, Malaysia, Thailand, Indonesia, and the Philippines) came together to became the core members of a new regional group. Their annual meetings became an institutional feature of Asian economic cooperation and regional economic integration. In 2003, the group expanded to become the four (Japan, China, Korea, and India) plus 10 model (the original five plus Myanmar, Cambodia, Laos, Brunei Darussalam, and Viet Nam). The book examines the prospects of, the justification for, and the implications of the development of a common Asian currency.

Asian Economy and Finance: A Post-Crisis Perspective (Innovations in Financial Markets and Institutions #14)

by Dilip K. Das-Gupta

This book offers the newest knowledge related to relevant themes on the Asian economies as well as the latest concepts. In a succinct manner, it deals with the principal normative and positive strands with which one need to be properly familiar in this subject area. The tightly written volume covers a great deal of ground and imparts knowledge on the Asian economy related themes to students, researchers and policy makers alike.

Asian Energy Security: The Maritime Dimension

by H. Lai

The main focus of the contributors of this volume is to analyze closely major aspects of energy security, energy diplomacy, and maritime security in East and Southeast Asia. Specifically, they examine the current state of energy security and maritime security of China and Japan, as well as Southeast Asia.

The Asian Financial Crisis and the Ordeal of Hong Kong

by Y. C. Jao

Victim, not instigator of the Asian Financial Crisis, Hong Kong was the only economy that succeeded in defending its fully convertible currency, indeed its entire financial system, against speculators, but the price it paid for success has been deep recession. Jao gives an objective, even-handed account and analysis. Without political or ideological preconsiderations he shows how Hong Kong authorities handled their intervention in the equity market in August 1998. Explaining the conventional wisdom that no fixed exchange rate regime can hold out for long against massive speculation. He goes further to show that Hong Kong contributed not only to the eventual easing of the AFC, but to economic stability throughout Asia as well.Jao opens with a discussion of the nature, causes, and consequences of the AFC. After an overview of Hong Kong's economic and financial fundamentals on the eve of the crisis, he examines the impact it had up close. He examines the massive speculation against the Hong Kong dollar, explaining why speculators were defeated. The AFC's impact on the assets market are also explored. He also analyzes the impact on the financial sector and the real economy. Jao studies and answers two hard questions: why was the economic downturn so severe and why was the territory initially a laggard in economic recovery? He then takes up China's role, and presents an objective, balanced view of Hong Kong's money and finance under Chinese sovereignty, followed by a discussion of how China herself coped with the AFC. The book concludes with an in-depth discussion of the lessons the AFC has taught us and the author's reflections on post-AFC issues.

The Asian Financial Crisis: Origins, Implications, and Solutions

by William C. Hunter George G. Kaufman Thomas H. Krueger

In the late 1990s, Korea, Thailand, Indonesia and Malaysia experienced a series of major financial crises evinced by widespread bank insolvencies and currency depreciations, as well as sharp declines in gross domestic production. This sudden disruption of the Asian economic `miracle' astounded many observers around the world, raised questions about the stability of the international financial system and caused widespread fear that this financial crisis would spread to other countries. What has been called the Asian crisis followed a prolonged slump in Japan dating from the early 1980s and came after the Mexican currency crisis in the mid-1990s. Thus, the Asian crisis became a major policy concern at the International Monetary Fund as well as among developed countries whose cooperation in dealing with such financial crises is necessary to maintain the stability and efficiency of global financial markets. This book collects the papers and discussions delivered at an October 1998 Conference co-sponsored by the Federal Reserve Bank of Chicago and the International Monetary Fund to examine the causes, implications and possible solutions to the crises. The conference participants included a broad range of academic, industry, and regulatory experts representing more than thirty countries. Topics discussed included the origin of the individual crises; early warning indicators; the role played by the global financial sector in this crisis; how, given an international safety net, potential risks of moral hazard might contribute to further crises; the lessons for the international financial system to be drawn from the Asian crisis; and what the role of the International Monetary Fund might be in future rescue operations. Because the discussions of these topics include a wide diversity of critical views and opinions, the book offers a particularly rich presentation of current and evolving thinking on the causes and preventions of international banking and monetary crises. The book promises to be one of the timeliest as well as one of the most complete treatments of the Asian financial crisis and its implications for future policymaking.

Asian Financial Integration: Impacts of the Global Crisis and Options for Regional Policies (Routledge Studies in the Growth Economies of Asia)

by Yiping Huang Shiro Armstrong

In the wake of the global financial crisis, Asia is leading the global recovery with strong economic growth. However, this book argues that, in the coming years, the region will need to play a much more active role in shaping the future global financial system and, in turn, suggests policy strategies for doing so. Asian Financial Integration explores the lessons we can learn from Asia’s experience during the global financial crisis in terms of the future direction of the region’s economic policy and the challenges posed by the opening and deepening of its financial markets. The contributors deal with a number of crucial questions, including what Asia should learn from the crisis, especially with regards to financial innovation and regulation; whether global imbalances are a result of policy distortions or a natural outcome of global division of labour; what are the lessons and implications from the financial market reform and liberalization experiences of some of the region’s major economies; and what should Asia do to promote regional financial integration, particularly with regards to currency integration. This book will be welcomed by students and scholars interested in Asian economics and international economics, as well as by policy-makers working in the field.

Asian Financial Integration: Impacts of the Global Crisis and Options for Regional Policies (Routledge Studies in the Growth Economies of Asia)

by Yiping Huang Shiro Armstrong Yiping Huange

In the wake of the global financial crisis, Asia is leading the global recovery with strong economic growth. However, this book argues that, in the coming years, the region will need to play a much more active role in shaping the future global financial system and, in turn, suggests policy strategies for doing so. Asian Financial Integration explores the lessons we can learn from Asia’s experience during the global financial crisis in terms of the future direction of the region’s economic policy and the challenges posed by the opening and deepening of its financial markets. The contributors deal with a number of crucial questions, including what Asia should learn from the crisis, especially with regards to financial innovation and regulation; whether global imbalances are a result of policy distortions or a natural outcome of global division of labour; what are the lessons and implications from the financial market reform and liberalization experiences of some of the region’s major economies; and what should Asia do to promote regional financial integration, particularly with regards to currency integration. This book will be welcomed by students and scholars interested in Asian economics and international economics, as well as by policy-makers working in the field.

Asian Financial Statement Analysis: Detecting Financial Irregularities (Wiley Finance #8)

by ChinHwee Tan Thomas R. Robinson

Gain a deeper understanding of Asian financial reporting and how to detect irregularities The Asian region, and particularly China, is becoming a hotbed of investment activity. There have been quite a few accounting scandals in Asia in the recent years – now rivaling those we have seen in the Americas and Europe. Assessing potential or active overseas investments requires reliance on financial statements, the full parameters of which may vary from region to region. To effectively analyze statements, it is necessary to first understand the framework underlying these financial statements and then lay out a protocol for detecting irregularities. It's impossible to create and implement a practical plan without a deeper knowledge of the various factors at play. Asian Statement Analysis: Detecting Financial Irregularities provides a framework for analysis that makes irregularities stand out. Authors Chin Hwee Tan and Thomas R. Robinson discuss international financial reporting standards, including characteristics particular to the Asian region. Tan and Robinson's combined background in academia and Asian finance give them a multi-modal perspective and position them as top authorities on the topic. In the book, they address issues such as: Detection of irregularities independent of particular accounting rules The most common irregularities in the Asian market Similarities and differences between U.S. and Asian accounting techniques An overarching framework for irregularity detection The book uses real-world examples to illustrate the concepts presented, with the focus on Asian companies. As the first ever in-depth study on manipulation and irregularities in the Asian market, Asian Financial Statement Analysis: Detecting Financial Irregularities is uniquely positioned to be a valuable resource in the move toward the next phase of global reporting standards.

Asian Financial Statement Analysis: Detecting Financial Irregularities (Wiley Finance #6)

by ChinHwee Tan Thomas R. Robinson

Gain a deeper understanding of Asian financial reporting and how to detect irregularities The Asian region, and particularly China, is becoming a hotbed of investment activity. There have been quite a few accounting scandals in Asia in the recent years – now rivaling those we have seen in the Americas and Europe. Assessing potential or active overseas investments requires reliance on financial statements, the full parameters of which may vary from region to region. To effectively analyze statements, it is necessary to first understand the framework underlying these financial statements and then lay out a protocol for detecting irregularities. It's impossible to create and implement a practical plan without a deeper knowledge of the various factors at play. Asian Statement Analysis: Detecting Financial Irregularities provides a framework for analysis that makes irregularities stand out. Authors Chin Hwee Tan and Thomas R. Robinson discuss international financial reporting standards, including characteristics particular to the Asian region. Tan and Robinson's combined background in academia and Asian finance give them a multi-modal perspective and position them as top authorities on the topic. In the book, they address issues such as: Detection of irregularities independent of particular accounting rules The most common irregularities in the Asian market Similarities and differences between U.S. and Asian accounting techniques An overarching framework for irregularity detection The book uses real-world examples to illustrate the concepts presented, with the focus on Asian companies. As the first ever in-depth study on manipulation and irregularities in the Asian market, Asian Financial Statement Analysis: Detecting Financial Irregularities is uniquely positioned to be a valuable resource in the move toward the next phase of global reporting standards.

Asian Foreign Direct Investment in Europe (Routledge Studies in the Modern World Economy)

by Prana Krishna Biswas Robert Dygas

This book analyses the most recent trends in Foreign Direct Investment from the major Asian economies to the EU, focusing on China and Japan’s FDIs in the EU, and Poland in particular. The authors assert that, from a European perspective, there is a strong need for further Asian FDIs into EU nations, which will establish mutual benefits. This is the first book to explore the outflow of FDI from Asian nations to other countries, especially to EU member states, whereas the extant literature focuses on the inflow of FDI to Asian nations. The authors analyse a multidimensional range of issues, covering macroeconomics, finance, technology, and examine the governments, local authorities, and institutions that support such investments. FDI has an instrumental role in the development of host countries. Large-scale capital flow becomes a vehicle for providing foreign technology, knowledge, skills, and other inputs for the integration with international marketing, production, and distribution networks and for improving the economic competitiveness of firms and economic performance of the host country. The analysis in the book is presented using statistical and econometrical approaches, emphasising a profound level of investigation, which will be particularly useful for graduate and PhD students of International Economics, Business and Trade.

Asian Foreign Direct Investment in Europe (Routledge Studies in the Modern World Economy)

by Prana Krishna Biswas; Robert Dygas

This book analyses the most recent trends in Foreign Direct Investment from the major Asian economies to the EU, focusing on China and Japan’s FDIs in the EU, and Poland in particular. The authors assert that, from a European perspective, there is a strong need for further Asian FDIs into EU nations, which will establish mutual benefits. This is the first book to explore the outflow of FDI from Asian nations to other countries, especially to EU member states, whereas the extant literature focuses on the inflow of FDI to Asian nations. The authors analyse a multidimensional range of issues, covering macroeconomics, finance, technology, and examine the governments, local authorities, and institutions that support such investments. FDI has an instrumental role in the development of host countries. Large-scale capital flow becomes a vehicle for providing foreign technology, knowledge, skills, and other inputs for the integration with international marketing, production, and distribution networks and for improving the economic competitiveness of firms and economic performance of the host country. The analysis in the book is presented using statistical and econometrical approaches, emphasising a profound level of investigation, which will be particularly useful for graduate and PhD students of International Economics, Business and Trade.

Asian Founders at Work: Stories from the Region’s Top Technopreneurs

by Ezra Ferraz Gracy Fernandez

What does it take to successfully launch and scale a startup in Asia? While much of modern business literature covers Silicon Valley and its founders, building a company in Asia—a world center of technology and innovation—is a vastly different journey, and not nearly as widely covered. This book aims to change that. Asian Founders at Work is an essential compilation of in-depth, incisive interviews with over 20 top technopreneurs from the region. Authors Ezra Ferraz and Gracy Fernandez have gathered their exclusive conversations with business leaders: Min-Liang Tan (Razer), Maria Ressa (Rappler), Chatri Sityodtong (ONE Championship), Patrick Grove (iflix), and Khailee Ng (500 Startups) are just a few.Questions about early difficulties, fundraising, business pivots, strategic partnerships, exits via acquisition or IPO, and more are answered in great detail to shine a light on the founders' unique experiences. Learn directly from game-changers in their own voice. By documenting these stories, the authors have created the largest and most comprehensive record of successes to date. Whether you are an aspiring entrepreneur yourself, a business student wanting to become well-versed in international practices, or an owner looking to expand to the area, this book provides a thorough guide to the startup culture in Asia from the most knowledgeable sources possible. What You Will LearnGain business knowledge of practices that are localized to AsiaBecome familiar with essential startup topics, including product development, user acquisition, recruiting, and fundraisingStudy individual companies and founders, and an overview of startup cultureWho This Book Is For Those in the tech ecosystem in East, Southeast, and South Asia, including aspiring founders or current founders who have started their entrepreneurial journey. This book is also for people outside of Asia who have an interest in the region. Entrepreneurs or businesspeople can refer to this book as they consider expansion into the area. Researchers and readers can pick up this book if they are curious about the business landscape of Asia and want to hear directly from game-changing founders.

Asian Imperial Banking History (Banking, Money and International Finance)

by Hubert Bonin

When European powers annexed parts of Asia, banking systems were an important part of that process. The essays in this edited collection are based on original research using primary sources in English, French, Russian, Chinese and Japanese. The book as a whole provides new insights into banking in imperial Asia and a platform for further research.

Asian Imperial Banking History (Banking, Money and International Finance #3)

by Hubert Bonin

When European powers annexed parts of Asia, banking systems were an important part of that process. The essays in this edited collection are based on original research using primary sources in English, French, Russian, Chinese and Japanese. The book as a whole provides new insights into banking in imperial Asia and a platform for further research.

Asian Industrialization and Africa: Studies in Policy Alternatives to Structural Adjustment (International Political Economy Series)

by Howard Stein

Drawing on case-studies from the industrialization of East and Southeast Asian nations, this text critically examines the structural adjustment policies used in Africa since the 1980s. The Asian country studies include Singapore, Malaysia, Taiwan, South Korea, Hong Kong and Meiji Japan.

Asian Industrialization and Africa: Studies in Policy Alternatives to Structural Adjustment (International Political Economy Series)

by Howard Stein

Drawing on the case-studies from the industrialization of East and Southeast Asian nations, this book critically examines the structural adjustment policies used in Africa in the last decade. The volume begins to construct an alternative model of economic reform for Africa based on transforming not retracting the state institutions and policies needed to promote industrialization. The Asian country studies include Singapore, Malaysia, Taiwan, South Korea, Hong Kong, and Meiji Japan. Policy alternatives to adjustment are proposed in areas such as infrastructure, social overhead capital, agriculture, trade, foreign investment, credit and finance and the organization of industry.

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