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Mind over Money: Why understanding your money behaviour will improve your financial freedom
by Evan LucasOne of the best written, most engaging and, at heart, most sophisticated books on personal finance that I’ve read (and I’ve read a few)' Alan Kohler'Financial wellbeing and freedom starts with becoming financially self-aware. Evan’s investment insights and questioning help us discover the best financial version of ourselves' Effie Zaho'What drives our behaviour and attitude to money? All too often we ignore logic and make decisions around money that we know aren’t entirely rational. That’s because money isn’t just about finances – it’s deeply tied up with our emotions, our learned behaviours and our biases. We are all different in the way we use money: some of us are savers, some spenders, some risk-takers or investors. Mind over Money will help you understand your money personality and how your thinking drives your money behaviour. It will teach you how to make better money decisions by acknowledging your own learned behaviours and working with your strengths to meet your financial goals. Mind over Money is a life-changing book that will help you clarify what you want from life and your money so you can master your finances, improve your financial freedom and live the lifestyle you desire.
Mind Power: Change your thinking, change your life
by James BorgTake control of your mind, change your thinking and create a future of success. Mind Power is literally packed with power; the power to take full control of your mind, your emotions and your life. Your mind and the way you think informs absolutely everything you feel, do and say. Imagine how effectively you could command and influence the direction of your life if you knew how to control the power of your mind. Learn to take control of fear and anxiety; improve all the relationships in your personal and business life; harness the full power of your memory, logic and analytical skills; be more persuasive, influential and impactful; and open your mind to a ‘can-do’ attitude. Anything is possible. You’re held back only by the limits of your mind. At work and in your personal life, Mind Power will show you how to take control, change your attitudes and create a future of success. When you change your thinking – you change your life!
Mind-Set Management: The Heart of Leadership
by Samuel A. CulbertYou can follow any business guru you want, be it Peter Drucker or Tom Peters. You can adopt any new management concept, from reengineering to "empowering people." But Samuel A. Culbert has one caveat: no matter what managerial "religion" you choose--and there are many sound ones--before you can lead, manage, or team up effectively, you must comprehend the mind-sets that direct the people with whom you are interacting. In Mind-Set Management, Culbert provides a model for thinking about other people--about their self-interested motives and about their biased views of work events--as he shows managers at all levels how to use psychology instead of manipulation in giving valid, even great, advice. The essence of leading and managing, says Culbert, is "staging the conditions for others to be effective," which today entails giving advice and feedback, not issuing directives. This is particularly true with today's "empowering" management styles. But, as most managers know all too well, advice is often resisted, resented, and ignored. The problem, Culbert contends, is that managers don't have the other person in focus: When they formulate advice, they think they are attuned to the other person, but in fact the person they have listened to most is themselves. Mind-Set Management will help you focus on the person you want to advise, explaining what you need to learn and to know in order to give advice that is great because it is advice that actually gets used. It will prompt you to ask yourself (and will help you answer) such questions as: Why do people insist on seeing events with their own particular biases and distortions? Why do they resist my best ideas and advice about how they can function most effectively? Why can't I get people to change how they reason and think? Why do people have so much difficulty putting internal politics aside? What's needed for people to trust one another and listen to advice? Why are some people blind to the obvious logic behind the feedback and advice they receive? Culbert has packed the book with vivid case illustrations and stories that people, whether CEOs or project staff, will identify with--weaving the concepts and stories together to present evidence that makes the lessons personally compelling. With these lessons, you will find yourself reading essential, previously unseen dimensions of what is critical in the other person's thinking. You will be better able to see where other people's interests lie and how they view the corporation and the task at hand, and you will be able to give great advice, advice that will be followed because it serves the interests of the person who receives it even as it advances the company's goals. Today there are many new and progressive ideas about how to manage more effectively, but without the psychological component that Samuel Culbert provides in Mind-Set Management, you are simply putting old wine in new bottles--as what seems "new" quickly becomes business as usual. Thus this is an important, groundbreaking work. Indeed, Warren Bennis, in the Foreword, calls it "one of the lasting contributions to our understanding of corporations, the psychology of people who work in them, and perhaps most of all, a contribution to understanding ourselves."
Mind the Gap!: Ihr Kompass für effektive Konfliktlösungen im Geschäftsalltag
by Mechthild BülowDas Buch zeigt Führungskräften auf, wo sie ihre persönlichen "Gaps" im Arbeitsalltag entdecken und Veränderungsstrategien entwickeln können, mit denen sich Konflikte lösen lassen. Ein sehr pragmatisches und nützliches Buch, um zu effektiven Konfliktlösungen zu gelangen.
Mind the Gap: Creating Your Successful Business Strategy
by Susannah SchofieldEvery business needs to accurately assess its own strengths and weaknesses against their competitors, direct or indirect, in order to create a winning strategy.Mind the Gap introduces the author's tried and tested strategic model, the Dice Matrix, which will enable you to do just that. This simple business tool will allow you to stress test your weaknesses, compare your performance against customers' perception and also highlight the strengths you provide as a business. You can input your own set of criteria to gain a valuable, tailored overview of the necessary actions to achieve success.Using examples and evidence collected from over 100 experts from a variety of business sizes and types, the author provides groundbreaking insights into key issues and challenges, from customer needs to market perception. Mind the Gap provides the essential tools required for any Business Owner, Director or Manager to implement a detailed gap analysis of their business and to create a strategic plan for long-lasting growth and success.
Mind the Gap: Creating Your Successful Business Strategy
by Susannah SchofieldEvery business needs to accurately assess its own strengths and weaknesses against their competitors, direct or indirect, in order to create a winning strategy.Mind the Gap introduces the author's tried and tested strategic model, the Dice Matrix, which will enable you to do just that. This simple business tool will allow you to stress test your weaknesses, compare your performance against customers' perception and also highlight the strengths you provide as a business. You can input your own set of criteria to gain a valuable, tailored overview of the necessary actions to achieve success.Using examples and evidence collected from over 100 experts from a variety of business sizes and types, the author provides groundbreaking insights into key issues and challenges, from customer needs to market perception. Mind the Gap provides the essential tools required for any Business Owner, Director or Manager to implement a detailed gap analysis of their business and to create a strategic plan for long-lasting growth and success.
Mind the Tech Gap: Addressing the Conflicts between IT and Security Teams
by Nikki RobinsonIT and cybersecurity teams have had a long-standing battle between functionality and security. But why? To understand where the problem lies, this book will explore the different job functions, goals, relationships, and other factors that may impact how IT and cybersecurity teams interact. With different levels of budget, competing goals, and a history of lack of communication, there is a lot of work to do to bring these teams together. Empathy and emotional intelligence are common phenomena discussed in leadership books, so why not at the practitioner level? Technical teams are constantly juggling projects, engineering tasks, risk management activities, security configurations, remediating audit findings, and the list goes on. Understanding how psychology and human factors engineering practices can improve both IT and cybersecurity teams can positively impact those relationships, as well as strengthen both functionality and security. There is no reason to have these teams at odds or competing for their own team’s mission; align the missions, and align the teams. The goal is to identify the problems in your own team or organization and apply the principles within to improve how teams communicate, collaborate, and compromise. Each organization will have its own unique challenges but following the question guide will help to identify other technical gaps horizontally or vertically.
Mind the Tech Gap: Addressing the Conflicts between IT and Security Teams
by Nikki RobinsonIT and cybersecurity teams have had a long-standing battle between functionality and security. But why? To understand where the problem lies, this book will explore the different job functions, goals, relationships, and other factors that may impact how IT and cybersecurity teams interact. With different levels of budget, competing goals, and a history of lack of communication, there is a lot of work to do to bring these teams together. Empathy and emotional intelligence are common phenomena discussed in leadership books, so why not at the practitioner level? Technical teams are constantly juggling projects, engineering tasks, risk management activities, security configurations, remediating audit findings, and the list goes on. Understanding how psychology and human factors engineering practices can improve both IT and cybersecurity teams can positively impact those relationships, as well as strengthen both functionality and security. There is no reason to have these teams at odds or competing for their own team’s mission; align the missions, and align the teams. The goal is to identify the problems in your own team or organization and apply the principles within to improve how teams communicate, collaborate, and compromise. Each organization will have its own unique challenges but following the question guide will help to identify other technical gaps horizontally or vertically.
Mind the Trap – 11 typische Unternehmensfallen: Frühzeitig erkennen, bewerten und erfolgreich vermeiden
by Daniel R.A. Schallmo Leo BrechtDieses Buch bietet Praktikern eine Übersicht über die häufigsten unternehmerischen Fallstrick, in die Unternehmen geraten können. Diese sogenannten Traps werden jeweils anhand einer einheitlichen Struktur und mit Beispielen, Auslösern, Folgen, Indikatoren und Lösungsansätzen beschrieben. Unternehmen geraten im Arbeitsalltag immer häufiger in typische Fallstricke. Beispielsweise die Commodity Trap, die sich durch eine zunehmende Homogenität von Produkten und Dienstleistungen auszeichnet. Unternehmen, die es schaffen, solche Traps frühzeitig zu erkennen, zu bewerten und Instrumente zur Vermeidung dieser Traps einzusetzen, haben langfristig einen großen Vorteil gegenüber ihren Wettbewerbern.
Mind Tools for Managers: 100 Ways to be a Better Boss
by James Manktelow Julian BirkinshawThe manager's must-have guide to excelling in all aspects of the job Mind Tools for Managers helps new and experienced leaders develop the skills they need to be more effective in everything they do. It brings together the 100 most important leadership skills—as voted for by 15,000 managers and professionals worldwide—into a single volume, providing an easy-access solutions manual for people wanting to be the best manager they can be. Each chapter details a related group of skills, providing links to additional resources as needed, plus the tools you need to put ideas into practice. Read beginning-to-end, this guide provides a crash course on the essential skills of any effective manager; used as a reference, its clear organization allows you to find the solution you need quickly and easily. Success in a leadership position comes from results, and results come from the effective coordination of often competing needs: your organization, your client, your team, and your projects. These all demand time, attention, and energy, and keeping everything running smoothly while making the important decisions is a lot to handle. This book shows you how to manage it all, and manage it well, with practical wisdom and expert guidance. Build your ideal team and keep them motivated Make better decisions and boost your strategy game Manage both time and stress to get more done with less Master effective communication, facilitate innovation, and much more Managers wear many hats and often operate under a tremendously diverse set of job duties. Delegation, prioritization, strategy, decision making, communication, problem solving, creativity, time management, project management and stress management are all part of your domain. Mind Tools for Managers helps you take control and get the best out of your team, your time, and yourself.
Mind Tools for Managers: 100 Ways to be a Better Boss
by James Manktelow Julian BirkinshawThe manager's must-have guide to excelling in all aspects of the job Mind Tools for Managers helps new and experienced leaders develop the skills they need to be more effective in everything they do. It brings together the 100 most important leadership skills—as voted for by 15,000 managers and professionals worldwide—into a single volume, providing an easy-access solutions manual for people wanting to be the best manager they can be. Each chapter details a related group of skills, providing links to additional resources as needed, plus the tools you need to put ideas into practice. Read beginning-to-end, this guide provides a crash course on the essential skills of any effective manager; used as a reference, its clear organization allows you to find the solution you need quickly and easily. Success in a leadership position comes from results, and results come from the effective coordination of often competing needs: your organization, your client, your team, and your projects. These all demand time, attention, and energy, and keeping everything running smoothly while making the important decisions is a lot to handle. This book shows you how to manage it all, and manage it well, with practical wisdom and expert guidance. Build your ideal team and keep them motivated Make better decisions and boost your strategy game Manage both time and stress to get more done with less Master effective communication, facilitate innovation, and much more Managers wear many hats and often operate under a tremendously diverse set of job duties. Delegation, prioritization, strategy, decision making, communication, problem solving, creativity, time management, project management and stress management are all part of your domain. Mind Tools for Managers helps you take control and get the best out of your team, your time, and yourself.
Mind your business: Advice from South Africa's top business leaders
by Theo VorsterMind your Business is a compilation of the success stories of prominent South African businesspeople, from entrepreneurs to chief executives of multinational business giants.This book is the outgrowth of South African channel kykNet’s popular TV series Sakegesprek met Theo Vorster. After many inquiries from viewers, Theo decided to summarise his 38 interviews from the show in book form and to share these informative and inspiring conversations with readers. Each chapter tells the story of a business leader’s personal journey to success, including the setbacks and obstacles that had to be overcome. Theo explains key principles and offers some of his own observations about his interaction with the business people. This book is intended for anyone who is interested in the success stories of business leaders and would like to apply some of the key principles in their own enterprises or careers.
Mind Your Manners: Managing Business Cultures in the New Global Europe
by John MolePraised by Business Week as 'invaluable political and psychological profiles of each nationality...a wonderfully entertaining view of others as well a ourselves' and named a Financial Times Business Book of the Year, Mind Your Manners has become a 50,000-copy bestseller and the standard guide to European business cultures for over a decade. Now in a fully expanded and updated third edition, this practical guide contains a further fifteen country chapters including all the additional countries - from the Baltics to the Balkans - becoming a members of the European Union, the world's biggest global market. This major new edition comprehensively covers no fewer than thirty-three different business cultures including non-EU Norway, Switzerland, Russia and America.
Mind Your Own Business: Survive and Thrive in Good Times and Bad
by Sen. Feargal QuinnBest-selling author, businessman and Senator Feargal Quinn firmly believes every business has the potential to survive and even thrive during a recession. In Mind Your Own Business, he uses real-life examples from the first two series of RTÉ television's hit programme, Feargal Quinn's Retail Therapy, as well as valuable experiences gained in his fifty-year career in business, to explain exactly how to do it. From the importance of setting the right tone in your business, to placing innovation at the heart of everything you do, responding to your customers' needs and planning for succession in a family-run business, he challenges many of the bad habits that can build up in businesses over the years. Throughout the book, he also provides a range of simple, easy-to-implement steps that owners and managers can take to chart their way out of trouble and achieve success even in challenging times.
Minderheiten und Identität in einer multikulturellen Gesellschaft (DUV Sozialwissenschaft)
by Sylvia SupperSylvia Supper untersucht die Problematik mit interpretativen Methoden am Fallbeispiel von Roma-Familien und ihrem Umgang mit dem österreichischen Schulsystem.
Mindestbesteuerung und Effizienz: Eine ökonomische Analyse der Mindestbesteuerung im deutschen und US-amerikanischen Körperschaftsteuerrecht (Hallesche Schriften zur Betriebswirtschaft #18)
by Ronald KrengelMithilfe der ökonomischen Analyse des Rechts klärt Ronald Krengel die Frage, ob die Mindestbesteuerungskonzeptionen Deutschlands und der USA einen Beitrag zur Effizienz leisten können.
Mindestreservekonzeptionen
by Manfred BorchertDie Mindestreservepolitik einer Zentralbank gehört neben der Offenmarkt- und Diskontpolitik heute zu den einfachsten, tradi tionellen Instrumenten der Geldpolitik. Sie erscheint in ihrer theoretischen und institutionellen Ausgestaltung in jedem kon ventionellen wie auch in jedem modernen Einführungslehrbuch der Geldtheorie. Dabei hat es sich eingebürgert, ihre theoretischen Wirkungen, die ursprünglich allein auf das Zahlungsmittel Geld abstellen, auch auf andere, also nicht Zahlungsmittel darstellende "Geldarten" zu beziehen. Dies führte zu einem fundamentalen Denkfehler, dessen man sich in Theorie und Praxis bisher noch kaum bewußt wurde: Indem zum Beispiel Termin- und Spareinlagen als Geld bezeichnet und deshalb automatisch die Wirkungen der Mindestreservepolitik auch auf dieses "Geld" übertragen wurden, konnte man schon nicht mehr über deren eventuelle, anders ge lagerte Wirkungen reflektieren. Man bewegte und bewegt sich in bekanntem Fahrwasser, ohne zu bemerken, daß man sich auf dem falschen Dampfer befindet! Dies hat weiterreichende Konsequenzen. Die Mindestreserve konzeption als theoretisches Gedankengerüst bezieht heute nicht nur Spar- und Termineinlagen als Teilmengen von Geld in ihren Einflußbereich ein, sondern neuerdings auch bestimmte Inhaber schuldverschreibungen von Kreditinstituten und ebenso bestimmte Einlagen bei· Finanzintermediären, obgleich diese gar kein Geld in Form von Zahlungsmitteln schöpfen können; sogar die Fremd währungseinlagen bei Banken werden in die Mindestreserve konzeption einbezogen und damit der Mindestreservepolitik unterworfen. Der fundamentale Mangel an diesem konzeptionellen Vorgehen wird jedoch dann offenbar, wenn nach den Wirkungen 5 einer solchen Mindestreservepolitik auf die Zahlungsmittelmenge, die allein Umsätze in einer Volkswirtschaft bewirkt, gefragt wird.
Mindestwärmeschutz und Jahresheizwärmebedarf: Praktische Beispiele nach DIN 4108-2 (VDI-Buch)
by Klaus W. UsemannDurch die Energieeinsparungsverordnung und die hierzu verabschiedeten Rechtsverordnungen und Normen wurden sowohl für den Hochbau als auch für die Bauphysik und Gebäudetechnik eine Reihe von Berechnungsanweisungen veröffentlicht, die Energie und Kosten einsparen sollen. Der Wärmeschutz an Gebäuden hat wesentlichen Einfluss auf die Heizlast. Architekten, Bauingenieure, Planer und Fachingenieure werden mit den neuen Berechnungen und Anforderungen zum Wärmeschutz vertraut gemacht. Das Buch gibt eine umfassende Information über die Auswirkungen und Bestimmungen in den Normen des Wärmeschutzes nach DIN 4108-2 und des Jahresheizwärmebedarfs nach DIN 4108-6 und zeigt anhand zahlreicher detaillierter Anwendungsbeispiele praktische Lösungsmöglichkeiten, Fragen, Probleme und Schwachstellen bei den Berechnungsverfahren.
MindFit: How to Create a Kickass Workforce to Achieve Long-term Business Excellence
by Kristopher G. Harold Alexis Ee-Khem Aw John K. WilliamsWorkplace stress and burnout is a multi-billion-dollar problem affecting organisations. The impacts of workplace stress and burnout include low productivity and profitability, rampant presenteeism and absenteeism, alarming workplace safety performance and workers compensation claims, poor quality assurance, high negative staff turnover and even, sometimes, work-related suicide. How do you solve such complex problems when the root cause is often nebulous or emotionally-charged? Workplace mental fitness is the answer. MindFit introduces Link:Flow:Grow, a breakthrough organisational design and development toolkit that puts workplace mental fitness first. This practical, field-tested solution empowers your workforce to: ● skyrocket productivity and increase revenue ● improve workplace safety and reduce workers compensation figures ● reduce negative staff turnover and restore employee engagement ● transform organisational culture and address other chronic business challenges. MindFit introduces a transformative business management paradigm backed by mental fitness stretches, relatable stories, practical insights and handy checklists to empower your Company, your Team and your Self. It’s idealism made practical, complex made cheeky and education made entertaining. Don’t leave work without it!
MindFit: How to Create a Kickass Workforce to Achieve Long-term Business Excellence
by Kristopher G. Harold Alexis Ee-Khem Aw John K. WilliamsWorkplace stress and burnout is a multi-billion-dollar problem affecting organisations. The impacts of workplace stress and burnout include low productivity and profitability, rampant presenteeism and absenteeism, alarming workplace safety performance and workers compensation claims, poor quality assurance, high negative staff turnover and even, sometimes, work-related suicide. How do you solve such complex problems when the root cause is often nebulous or emotionally-charged? Workplace mental fitness is the answer. MindFit introduces Link:Flow:Grow, a breakthrough organisational design and development toolkit that puts workplace mental fitness first. This practical, field-tested solution empowers your workforce to: ● skyrocket productivity and increase revenue ● improve workplace safety and reduce workers compensation figures ● reduce negative staff turnover and restore employee engagement ● transform organisational culture and address other chronic business challenges. MindFit introduces a transformative business management paradigm backed by mental fitness stretches, relatable stories, practical insights and handy checklists to empower your Company, your Team and your Self. It’s idealism made practical, complex made cheeky and education made entertaining. Don’t leave work without it!
A Mindful Approach to Team Creativity and Collaboration in Organizations: Creating a Culture of Innovation (Palgrave Studies in Creativity and Innovation in Organizations)
by Melinda J. RothouseThis book examines how contemplative arts practice and a mindful approach to creativity, can be used to offer new possibilities for facilitating team creativity and collaboration in organizational settings. The author employs a qualitative, action research paradigm, using arts‐based and ethnographic methods, to explore the perceived effects of a contemplative arts workshop process on team creativity and collaboration within an organization. The book demonstrates how a contemplative arts workshop process may be used to facilitate mindfulness, trust, communication, collaboration, and creative insights among teams and working groups. It explores each of these themes in depth and develops a model based on those findings. The model includes five elements: 1. Individual-Level Mindfulness, 2. Trust and Authentic Communication, 3. Team Cohesion and Collaboration, 4. Creative Ideation and Insights, and 5. Leadership: Creating a Culture of Innovation. Combining theory and practice, the book offers a series of mindfulness and contemplative arts exercises that facilitators can use to address each of the five levels of the model. This book weaves together contemporary psychological research on mindfulness and organizational creativity along with practical applications and contemplative arts exercises for practitioners and scholars of workplace creativity, management and organisational and industrial psychology.
Mindful Business Leadership
by Robbie SteinhouseMindful Business Leadership presents a new model of leadership. It introduces ten very different leadership roles that are required to meet the challenges of modern business. Memorable metaphors and images are created for each, and they are placed in a matrix. Readers are shown how to develop these roles within themselves. Potentially negative aspects of each are discussed, along with material on how to put these to creative use. The book argues that mindfulness is the best way to balance the roles – a mindful leader will know ‘who to be’ in any situation. The last part is taken up with clear, practical exercises that readers can practice to become more fully mindful and develop a clear vision for their own leadership. Mindful Business Leadership is relevant to anyone, anywhere in the world, who is moving (or wishes to move) to a position of leadership.
Mindful Business Leadership
by Robbie SteinhouseMindful Business Leadership presents a new model of leadership. It introduces ten very different leadership roles that are required to meet the challenges of modern business. Memorable metaphors and images are created for each, and they are placed in a matrix. Readers are shown how to develop these roles within themselves. Potentially negative aspects of each are discussed, along with material on how to put these to creative use. The book argues that mindfulness is the best way to balance the roles – a mindful leader will know ‘who to be’ in any situation. The last part is taken up with clear, practical exercises that readers can practice to become more fully mindful and develop a clear vision for their own leadership. Mindful Business Leadership is relevant to anyone, anywhere in the world, who is moving (or wishes to move) to a position of leadership.
Mindful Change in Times of Permanent Reorganization: Organizational, Institutional and Sustainability Perspectives (CSR, Sustainability, Ethics & Governance)
by Guido BeckeSince the 1990ies, organizations from different sectors have been operating in increasingly dynamic socio-economic environments characterized by unexpected events and instability. Organizations tend to adjust to dynamic environments by change initiatives promoting permanent reorganization. Such change initiatives often induce unintended effects, e.g. an erosion of trust, the violation of ‘psychological contracts’ in employees’ eyes or a decrease in organizational effectiveness. This book explores and analyzes whether such unintended effects can be anticipated or constructively dealt with by mindful change. The latter refers to the concept of organizational mindfulness that originally is linked to risk and safety research, e.g. in respect to ‘High Reliability Organizations’. In this book, organizational mindfulness is re-conceptualized addressing organizational change in the perspective of organizational sustainability. Moreover, it is explored how institutions foster or restrict organizations’ capability of organizational mindfulness in change processes.
The Mindful Coach: Seven Roles for Facilitating Leader Development
by Doug SilsbeePraise for The Mindful Coach "Success in business is predicated on eliciting the best from people. The Mindful Coach clearly articulates the essentials of how to do this. As someone who believes deeply in the potential of all people, I found Silsbee's approach both practical and profound. This is a must-read for everyone concerned with people and learning."—Arthur M. Blank, philanthropist; cofounder, The Home Depot; and owner and CEO, Atlanta Falcons "The Mindful Coach is not just another coaching model. It is a frame of reference for anyone involved in developing people. This highly readable book should serve as a reference for anyone genuinely concerned about helping others. It has had a significant impact on the way I approach coaching and developing others."—James N. Bassett, M.E?d., employee development, Institute of Nuclear Power Operations "The Mindful Coach digs deeply, offering a lens and structure for understanding the intimate and necessary connection between relationships and human development. No other skill set, knowledge, or awareness is more important to educators, leaders, and managers than what is presented in this precious volume."—Robert C. Pianta, Ph.D., dean, Curry School of Education, University of ?Virginia "This revised edition provides the structure for presence, through which new solutions become available. This book itself is a practice in the art of 'becoming,' while providing a clear action framework for powerfully engaging others with their own development. Silsbee has provided a gift to leaders, teachers, and coaches!"—Connie Maltbie-Shulas, manager, V-22 Training Systems, Boeing "This book has broad appeal not only for coaches, but also for managers, executives, and consultants. Leaders of all kinds can benefit from Silsbee's clear and caring process for bringing out the best in people. This is a must-read book for anyone who wants to jump-start themselves and others on their journey to their potential."—Diana Whitney, Ph.D., author, The Power of Appreciative Inquiry "This is the guide for leaders committed to helping others learn. The seven roles will help any leader facilitate more meaningful development conversations. This new edition engaged me instantly, with immediate applications in key relationships."—Darelyn "DJ" Mitsch, MCC, president, The Pyramid Resource Group; former president, The International Coach Federation