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Serious Games on the Move

by Otto Petrovic Anthony Brand

The proceedings to "Serious Games on the Move 08" will contain all results of this conference on game software applications that are designed to do more than entertain. The focus of the contents lie on research results and developments in the rapidly moving field of serious games and their potential use in education and training as well as in the presentation of several showcases. The proceedings will address the following three topics: 1. Designing serious games: This topic will include innovations in the design of serious games, in particular games for use in education and training environments. 2. Embedding serious games and virtual worlds within learning programmes: Original research papers and case studies that investigate the potential for integration of serious games and virtual worlds within programmes of education and training will be the core content of this theme. 3. Tools, technologies and platforms: Under this topic the proceedings will provide information relating to serious games technologies.

Serious Play: Literacy, Learning and Digital Games (Digital Games, Simulations, and Learning)

by Catherine Beavis Michael Dezuanni Joanne O'Mara

Serious Play is a comprehensive account of the possibilities and challenges of teaching and learning with digital games in primary and secondary schools. Based on an original research project, the book explores digital games’ capacity to engage and challenge, present complex representations and experiences, foster collaborative and deep learning and enable curricula that connect with young people today. These exciting approaches illuminate the role of context in gameplay as well as the links between digital culture, gameplay and identity in learners’ lives, and are applicable to research and practice at the leading edge of curriculum and literacy development.

Serious Play: Literacy, Learning and Digital Games (Digital Games, Simulations, and Learning)

by Catherine Beavis Michael Dezuanni Joanne O'Mara

Serious Play is a comprehensive account of the possibilities and challenges of teaching and learning with digital games in primary and secondary schools. Based on an original research project, the book explores digital games’ capacity to engage and challenge, present complex representations and experiences, foster collaborative and deep learning and enable curricula that connect with young people today. These exciting approaches illuminate the role of context in gameplay as well as the links between digital culture, gameplay and identity in learners’ lives, and are applicable to research and practice at the leading edge of curriculum and literacy development.

Server Architectures: Multiprocessors, Clusters, Parallel Systems, Web Servers, Storage Solutions

by René J. Chevance

The goal of this book is to present and compare various options one for systems architecture from two separate points of view. One, that of the information technology decision-maker who must choose a solution matching company business requirements, and secondly that of the systems architect who finds himself between the rock of changes in hardware and software technologies and the hard place of changing business needs. Different aspects of server architecture are presented, from databases designed for parallel architectures to high-availability systems, and touching en route on often- neglected performance aspects.The book provides IT managers, decision makers and project leaders who want to acquire knowledge sufficient to understand the choices made in and capabilities of systems offered by various vendorsProvides system design information to balance the characteristic applications against the capabilities and nature of various architectural choicesIn addition, it offers an integrated view of the concepts in server architecture, accompanied by discussion of effects on the evolution of the data processing industry

Server Component Patterns: Component Infrastructures Illustrated with EJB (Wiley Software Patterns Series)

by Markus Völter Alexander Schmid Eberhard Wolff

A detailed exploration of the basic patterns underlying today's component infrastructures. The latest addition to this best-selling series opens by providing an "Alexandrian-style" pattern language covering the patterns underlying EJB, COM+ and CCM. It addresses not only the underlying building blocks, but also how they interact and why they are used. The second part of the book provides more detail about how these building blocks are employed in EJB. In the final section the authors fully explore the benefits of building a system based on components. * Examples demonstrate how the 3 main component infrastructures EJB, CCM and COM+ compare * Provides a mix of principles and concrete examples with detailed UML diagrams and extensive source code * Forewords supplied by industry leaders: Clemens Syzperski and Frank Buschmann

Server Disk Management in a Windows Environment

by Drew Robb

Hard drives and disk management receive scant attention from the industry press, yet recent surveys have identified disk failure as the #1 source of server downtime. Combine this fact with the skyrocketing TCO of data storage management, and it is apparent that server disk management is a subject deserving of much more scrutiny.Server Disk

Server Management

by Gilbert Held

This single-volume desktop reference provides comprehensive information on all server issues - featuring contributions from experts in the field. Engineers for system vendors, systems integrators, major resellers, end-users, and representatives from Hewlett-Packard, Novell, IBM, Compaq, Microsoft, and NEC share their ideas and experience on such to

Server Side Development with Node.js and Koa.js Quick Start Guide: Build Robust And Scalable Web Applications With Modern Javascript Techniques

by Olayinka Omole

Every developer wants to build modular and scalable web applications. Modern versions of the JavaScript language have made this possible in Node.js, and Koa is a Node.js framework that makes it easy. This book is the ideal introduction for JavaScript developers who want to create scalable serverside applications using Node.js and Koa.js.

Server-Side Enterprise Development with Angular: Use Angular Universal To Pre-render Your Web Pages, Improving Seo And Application Ux

by Bram Borggreve

Use Angular Universal to pre-render your web pages, improving SEO and application UX

Serverless Architectures with AWS: Discover How You Can Migrate From Traditional Deployments To Serverless Architectures With Aws

by Mohit Gupta

Discover how you can migrate from traditional deployments to serverless architectures with AWS

Serverless Beyond the Buzzword: A Strategic Approach to Modern Cloud Management

by Thomas Smart

Know how Serverless and cloud-native systems work, their benefits and roles in automating and optimizing organizations, and the challenges to be considered. Anyone interested in Serverless architecture will benefit from this book, regardless of their level of technical understanding. This revised and expanded new edition explains many related terms, such as microservices, cloud-native, architecture, several relevant AWS services, and how it all works together to produce cost-effective, scalable solutions in the cloud. The book starts at a high level and gradually gets more in-depth and technical.The less technical decision maker will learn how Serverless can affect finance, security, people, and compliance. The book touches on important decisions, such as selecting and working with external or internal specialists and teams; finding, evaluating, and training them; and the flexibility and dynamics available within digital projects. Deployment automation and DevOps also feature heavily in this book, and you will find real-world use cases and examples of Serverless architecture to get you started. It's worth noting that this book is not a development guide; it gives you a comprehensive understanding of what Serverless is so you can make informed decisions for your organization and projects. What You’ll Learn Understand Serverless architecture and strategyUnderstand modern cloud management strategy, governance, and organizational team structureHandle budget planning and managementGet started with Serverless architecture designGain knowledge of best practices and security, as well as data management and DevOpsStudy proactive logging, operations, architecture examples, case studies, and more Who This Book Is For Anyone interested in a deep understanding of Serverless and how it can impact organizations and projects, regardless of their technical level. Strategic insights are provided for entrepreneurs and executives, planning and team insights for project managers, and technical insights for architects and team leads. Cloud consultants working with enterprises can read everything for a full, in-depth understanding of the topic. Other readers, such as less technical CTOs/CIOs, VPs, entrepreneurs, product owners, project managers, etc., can get what they need from the first 5-7 chapters. More technical readers and those experienced with Serverless can skim through the first 3 chapters and start with the security deep dive in Chapter 4.

Serverless computing in Azure with .NET

by Sasha Rosenbaum

Harness the power of the Cloud, leveraging the speed and scale of Azure Serverless computing About This Book • Take advantage of the agility, scale, and cost-effectiveness of the cloud using Azure Serverless compute • Build scalable, reliable, and cost-effecient applications with Serverless architecture and .NET • Learn to use Azure functions to their fullest potential in .NET Who This Book Is For This book is for .NET developers who would like to learn about serverless architecture. Basic C# programming knowledge is assumed. What You Will Learn • Understand the best practices of Serverless architecture • Learn how how to deploy a Text Sentiment Evaluation application in an Azure Serverless environment • Implement security, identity, and access control • Take advantage of the speed of deployment in the cloud • Configure application health monitoring, logging, and alerts • Design your application to ensure cost effectiveness, high availability, and scale In Detail Serverless architecture allows you to build and run applications and services without having to manage the infrastructure. Many companies have started adopting serverless architecture for their applications to save cost and improve scalability. This book will be your companion in designing Serverless architecture for your applications using the .NET runtime, with Microsoft Azure as the cloud service provider. You will begin by understanding the concepts of Serverless architecture, its advantages and disadvantages. You will then set up the Azure environment and build a basic application using a sample text sentiment evaluation function. From here, you will be shown how to run services in a Serverless environment. We will cover the integration with other Azure and 3rd party services such as Azure Service Bus, as well as configuring dependencies on NuGet libraries, among other topics. After this, you will learn about debugging and testing your Azure functions, and then automating deployment from source control. Securing your application and monitoring its health will follow from there, and then in the final part of the book, you will learn how to Design for High Availability, Disaster Recovery and Scale, as well as how to take advantage of the cloud pay-as-you-go model to design cost-effective services. We will finish off with explaining how azure functions scale up against AWS Lambda, Azure Web Jobs, and Azure Batch compare to other types of compute-on-demand services. Whether you've been working with Azure for a while, or you're just getting started, by the end of the book you will have all the information you need to set up and deploy applications to the Azure Serverless Computing environment. Style and approach This step-by-step guide shows you the concepts and features of Serverless architecture in Azure with .NET.

Serverless Computing: Principles and Paradigms (Lecture Notes on Data Engineering and Communications Technologies #162)

by Rajalakshmi Krishnamurthi Adarsh Kumar Sukhpal Singh Gill Rajkumar Buyya

This book explores how advances in graphic processing units (GPUs), programmable logic devices (TPUs), and field-programmable gate arrays have altered the serverless computing landscape (FPGAs). Distributed system architectures and implementations have undergone significant changes due to the popularity of serverless computing. Making and releasing product applications, doing market research, and maintaining customer interactions might all benefit from the reduced infrastructure expenses made possible by serverless computing. This book is a great resource for teachers and students interested in learning more about serverless computing. Some of the main questions surrounding serverless technology, such as scalability and performance distribution, are answered. Concepts and fundamentals of computing performance such as cost-free operation, good time and resource management, fairness, and interoperability are discussed. Serverless is at the forefront of this shift, which has made data-intensive, distributed applications, and open-source platforms essential for any modern computer to function. Data-centric queuing, real-time logging and monitoring, querying, and alarms are all examples of serverless services.

Serverless Design Patterns and Best Practices: Build, secure, and deploy enterprise ready serverless applications with AWS to improve developer productivity

by Brian Zambrano

Get started with designing your serverless application using optimum design patterns and industry standard practicesAbout This BookLearn the details of popular software patterns and how they are applied to serverless applicationsUnderstand key concepts and components in serverless designsWalk away with a thorough understanding of architecting serverless applicationsWho This Book Is ForIf you're a software architect, engineer, or someone who wants to build serverless applications, which are non-trivial in complexity and scope, then this book is for you. Basic knowledge of programming and serverless computing concepts are assumed.What You Will LearnComprehend the popular design patterns currently being used with serverless architecturesUnderstand the various design options and corresponding implementations for serverless web application APIsLearn multiple patterns for data-intensive serverless systems and pipelines, including MapReduce and Lambda ArchitectureLearn how to leverage hosted databases, queues, streams, storage services, and notification servicesUnderstand error handling and system monitoring in a serverless architecture a serverless architectureLearn how to set up a serverless application for continuous integration, continuous delivery, and continuous deploymentIn DetailServerless applications handle many problems that developers face when running systems and servers. The serverless pay-per-invocation model can also result in drastic cost savings, contributing to its popularity. While it's simple to create a basic serverless application, it's critical to structure your software correctly to ensure it continues to succeed as it grows. Serverless Design Patterns and Best Practices presents patterns that can be adapted to run in a serverless environment. You will learn how to develop applications that are scalable, fault tolerant, and well-tested.The book begins with an introduction to the different design pattern categories available for serverless applications. You will learn the trade-offs between GraphQL and REST and how they fare regarding overall application design in a serverless ecosystem. The book will also show you how to migrate an existing API to a serverless backend using AWS API Gateway. You will learn how to build event-driven applications using queuing and streaming systems, such as AWS Simple Queuing Service (SQS) and AWS Kinesis. Patterns for data-intensive serverless application are also explained, including the lambda architecture and MapReduce.This book will equip you with the knowledge and skills you need to develop scalable and resilient serverless applications confidently.Style and approachReaders will be taken through a set of specific software patterns and learn, in detail, how to apply these patterns and build working software on top of a serverless system. At each step along the way, the reader will learn about the subcomponents and subsystems which comprise the larger system and which may be used in the future to solve different types of challenges.

Serverless Design Patterns and Best Practices: Build, secure, and deploy enterprise ready serverless applications with AWS to improve developer productivity

by Brian Zambrano

Get started with designing your serverless application using optimum design patterns and industry standard practicesAbout This BookLearn the details of popular software patterns and how they are applied to serverless applicationsUnderstand key concepts and components in serverless designsWalk away with a thorough understanding of architecting serverless applicationsWho This Book Is ForIf you're a software architect, engineer, or someone who wants to build serverless applications, which are non-trivial in complexity and scope, then this book is for you. Basic knowledge of programming and serverless computing concepts are assumed.What You Will LearnComprehend the popular design patterns currently being used with serverless architecturesUnderstand the various design options and corresponding implementations for serverless web application APIsLearn multiple patterns for data-intensive serverless systems and pipelines, including MapReduce and Lambda ArchitectureLearn how to leverage hosted databases, queues, streams, storage services, and notification servicesUnderstand error handling and system monitoring in a serverless architecture a serverless architectureLearn how to set up a serverless application for continuous integration, continuous delivery, and continuous deploymentIn DetailServerless applications handle many problems that developers face when running systems and servers. The serverless pay-per-invocation model can also result in drastic cost savings, contributing to its popularity. While it's simple to create a basic serverless application, it's critical to structure your software correctly to ensure it continues to succeed as it grows. Serverless Design Patterns and Best Practices presents patterns that can be adapted to run in a serverless environment. You will learn how to develop applications that are scalable, fault tolerant, and well-tested.The book begins with an introduction to the different design pattern categories available for serverless applications. You will learn the trade-offs between GraphQL and REST and how they fare regarding overall application design in a serverless ecosystem. The book will also show you how to migrate an existing API to a serverless backend using AWS API Gateway. You will learn how to build event-driven applications using queuing and streaming systems, such as AWS Simple Queuing Service (SQS) and AWS Kinesis. Patterns for data-intensive serverless application are also explained, including the lambda architecture and MapReduce.This book will equip you with the knowledge and skills you need to develop scalable and resilient serverless applications confidently.Style and approachReaders will be taken through a set of specific software patterns and learn, in detail, how to apply these patterns and build working software on top of a serverless system. At each step along the way, the reader will learn about the subcomponents and subsystems which comprise the larger system and which may be used in the future to solve different types of challenges.

Serverless Integration Design Patterns with Azure: Build Powerful Cloud Solutions That Sustain Next-generation Products

by Abhishek Kumar

Whether you work for a small start-up or for a large enterprise, this book can help you understand Microsoft Cloud Integration technologies to Integrate application and business processes. By using this book, readers will be able to learn various Architecture design principles while connecting Enterprise application with Azure components.

Serverless Machine Learning with Amazon Redshift ML: Create, train, and deploy machine learning models using familiar SQL commands

by Debu Panda Phil Bates Bhanu Pittampally Sumeet Joshi

Supercharge and deploy Amazon Redshift Serverless, train and deploy machine learning models using Amazon Redshift ML, and run inference queries at scaleKey FeaturesLeverage supervised learning to build binary classification, multi-class classification, and regression modelsLearn to use unsupervised learning using the K-means clustering methodMaster the art of time series forecasting using Redshift MLPurchase of the print or Kindle book includes a free PDF eBookBook DescriptionAmazon Redshift Serverless enables organizations to run petabyte-scale cloud data warehouses quickly and in a cost-effective way, enabling data science professionals to efficiently deploy cloud data warehouses and leverage easy-to-use tools to train models and run predictions. This practical guide will help developers and data professionals working with Amazon Redshift data warehouses to put their SQL knowledge to work for training and deploying machine learning models. The book begins by helping you to explore the inner workings of Redshift Serverless as well as the foundations of data analytics and types of data machine learning. With the help of step-by-step explanations of essential concepts and practical examples, you’ll then learn to build your own classification and regression models. As you advance, you’ll find out how to deploy various types of machine learning projects using familiar SQL code, before delving into Redshift ML. In the concluding chapters, you’ll discover best practices for implementing serverless architecture with Redshift. By the end of this book, you’ll be able to configure and deploy Amazon Redshift Serverless, train and deploy machine learning models using Amazon Redshift ML, and run inference queries at scale.What you will learnUtilize Redshift Serverless for data ingestion, data analysis, and machine learningCreate supervised and unsupervised models and learn how to supply your own custom parametersDiscover how to use time series forecasting in your data warehouseCreate a SageMaker endpoint and use that to build a Redshift ML model for remote inferenceFind out how to operationalize machine learning in your data warehouseUse model explainability and calculate probabilities with Amazon Redshift MLWho this book is forData scientists and machine learning developers working with Amazon Redshift who want to explore its machine-learning capabilities will find this definitive guide helpful. A basic understanding of machine learning techniques and working knowledge of Amazon Redshift is needed to make the most of this book.

Serverless Security: Understand, Assess, and Implement Secure and Reliable Applications in AWS, Microsoft Azure, and Google Cloud

by Miguel A. Calles

Apply the basics of security in serverless computing to new or existing projects. This hands-on guide provides practical examples and fundamentals. You will apply these fundamentals in all aspects of serverless computing: improving the code, securing the application, and protecting the infrastructure. You will come away having security knowledge that enables you to secure a project you are supporting and have technical conversations with cybersecurity personnel. At a time when there are many news stories on cybersecurity breaches, it is crucial to think about security in your applications. It is tempting to believe that having a third-party host the entire computing platform will increase security. This book shows you why cybersecurity is the responsibility of everyone working on the project. What You Will Learn Gain a deeper understanding of cybersecurity in serverless computingKnow how to use free and open source tools (such as the Node Package Manager, ESLint, and VSCode) to reduce vulnerabilities in your application codeAssess potential threats from event triggers in your serverless functionsUnderstand security best practices in serverless computingDevelop an agnostic security architecture while reducing risk from vendor-specific infrastructure Who This Book Is For Developers or security engineers looking to expand their current knowledge of traditional cybersecurity into serverless computing projects. Individuals just beginning in serverless computing and cybersecurity can apply the concepts in this book in their projects.

Serverless Swift: Apache OpenWhisk for iOS developers

by Marek Sadowski Lennart Frantzell

Decrease development time to market with Serverless Swift—the event-based modern architecture for full stack developers. This book reviews how to use the Apache OpenWhisk framework to enrich your standalone applications with cloud-based functionalities from data sources up to Artificial Intelligence. You'll leverage serverless in your mobile apps with use case scenarios and gain the skills that will allow you to create robust, performant, secure yet economically viable systems in a cloud native environment. Finally, you'll see how to participate in the creation and further development of this open source project with Apache Foundation, which is supported by IBM, Google, and othersServerless has become a new style of coding, and it can be used to offload your mobile apps without incurring unnecessary costs. Get a solid, hands-on introduction into serverless, function-as-a-service, and cloud function technologies and learn why startups and enterprises are so excited about using them. What You'll LearnEmploy Apache OpenWhisk in your appsExpand your iOS skills with Cloud Native Serverless programmingUse a Docker container as a Polyglot actionWho This Book Is ForDevelopers, development leaders in the enterprise, and startup CTOs who want to learn a leading technology for the cloud in order to enrich applications with SaaS, Social Networks, and cloud based AI and APIs.

Serverless Web Applications with AWS Amplify: Build Full-Stack Serverless Applications Using Amazon Web Services

by Akshat Paul Mahesh Haldar

Learn the fundamentals of serverless applications and how to take advantage of time-tested Amazon Web Services (AWS) to build scalable apps. This book shows you how to work with the key features of your applications with minimum code, simple CLI commands and one-click deployments. You'll see how to manage authentication, standard UI components, database storage, filesystem, CI/CD pipeline and more. You'll also examine the architecture, strengths, scalability, and limitations of serverless, and how to use AWS Amplify effectively. You will use tools including React, Cognito, GraphQL, DynamoDB, Kinesis, and Sagemaker. AWS Amplify is the fastest and easiest way to build serverless web and mobile apps at scale, comprising tools and services that work independently and can be wired together to build scalable apps. What You'll Learn Build GraphQL and REST APIsModel data with Amplify DatastoresSet up a CI/CD pipeline with AmplifyRecord and make sense of user data analytics with KinesisBoost your application with AI/ML capability using Sagemaker Who This Book Is ForDevelopers who have worked on web technologies and want to learn how to build serverless applications and developers interested in making powerful applications using AWS that can then be wired using AWS Amplify.

Serverless Web Applications with React and Firebase: Develop real-time applications for web and mobile platforms

by Harmeet Singh Mayur Tanna

Build rich and collaborative applications using client-side code with React, Redux, and FirebaseAbout This BookA practical guide covering the full stack for web development with React 16 and FirebaseLeverage the power of Firebase Cloud Storage, messaging, functions, OAuth, and database security to develop serverless web applications.Develop high-performance applications without the hassle of setting up complex web infrastructure.Who This Book Is ForThis book is for JavaScript developers who have some previous knowledge of React and want to develop serverless, full-stack applications but without the hassle of setting up a complex infrastructure.What You Will LearnInstall powerful React.js and Firebase tools to make development much more efficientCreate React components with Firebase to save and retrieve the data in real-timeUse Firebase Authentication to make your React user interface secureDevelop React and Firebase applications with Redux integration Firebase database security rulesFirebase Cloud Storage Integration to upload and store data on the cloudCreate a complete real-time application with React and firebaseUsing Firebase Cloud messaging and Cloud functions with ReactFirebase Cloud Storage integration with ReactIn DetailReactJS is a wonderful framework for UI development. Firebase as a backend with React is a great choice as it is easy, powerful, and provides great developer experience. It removes a lot of boilerplate code from your app and allows you to focus on your app to get it out quickly to users. Firebase with React is also a good choice for Most Viable Product (MVP) development.This book provides more practical insights rather than just theoretical concepts and includes basic to advanced examples – from hello world to a real-time seat booking app and Helpdesk applicationThis book will cover the essentials of Firebase and React.js and will take you on a fast-paced journey through building real-time applications with Firebase features such as Cloud Storage, Cloud Function, Hosting and the Realtime Database. We will learn how to secure our application by using Firebase authentication and database security rules. We will leverage the power of Redux to organize data in the front-end, since Redux attempts to make state mutations predictable by imposing certain restrictions on how and when updates can happen. Towards the end of the book you will have improved your React skills by realizing the potential of Firebase to create real-time serverless web applications.Style and approachPractical insights rather than just theoretical concepts while including basic to advanced examples – from hello world to a real-time seat booking app and Helpdesk application.

Serverless Web Applications with React and Firebase: Develop real-time applications for web and mobile platforms

by Harmeet Singh Mayur Tanna

Build rich and collaborative applications using client-side code with React, Redux, and FirebaseAbout This BookA practical guide covering the full stack for web development with React 16 and FirebaseLeverage the power of Firebase Cloud Storage, messaging, functions, OAuth, and database security to develop serverless web applications.Develop high-performance applications without the hassle of setting up complex web infrastructure.Who This Book Is ForThis book is for JavaScript developers who have some previous knowledge of React and want to develop serverless, full-stack applications but without the hassle of setting up a complex infrastructure.What You Will LearnInstall powerful React.js and Firebase tools to make development much more efficientCreate React components with Firebase to save and retrieve the data in real-timeUse Firebase Authentication to make your React user interface secureDevelop React and Firebase applications with Redux integration Firebase database security rulesFirebase Cloud Storage Integration to upload and store data on the cloudCreate a complete real-time application with React and firebaseUsing Firebase Cloud messaging and Cloud functions with ReactFirebase Cloud Storage integration with ReactIn DetailReactJS is a wonderful framework for UI development. Firebase as a backend with React is a great choice as it is easy, powerful, and provides great developer experience. It removes a lot of boilerplate code from your app and allows you to focus on your app to get it out quickly to users. Firebase with React is also a good choice for Most Viable Product (MVP) development.This book provides more practical insights rather than just theoretical concepts and includes basic to advanced examples – from hello world to a real-time seat booking app and Helpdesk applicationThis book will cover the essentials of Firebase and React.js and will take you on a fast-paced journey through building real-time applications with Firebase features such as Cloud Storage, Cloud Function, Hosting and the Realtime Database. We will learn how to secure our application by using Firebase authentication and database security rules. We will leverage the power of Redux to organize data in the front-end, since Redux attempts to make state mutations predictable by imposing certain restrictions on how and when updates can happen. Towards the end of the book you will have improved your React skills by realizing the potential of Firebase to create real-time serverless web applications.Style and approachPractical insights rather than just theoretical concepts while including basic to advanced examples – from hello world to a real-time seat booking app and Helpdesk application.

Service 4.0: Technology-Enabled Customer-Centric Supply Chains (SpringerBriefs in Service Science)

by Parminder Singh Kang Xiaojia Wang Joong Y. Son Mohsin Jat

This book presents a systematic framework for Service 4.0, including service digitization, digitalization, and digital transformation, which is an integral part of Supply Chain 4.0 in coping with complex, dynamic, and interdependent systems. It provides a comprehensive state-of-the-art review of digital technologies to support Service 4.0 and Supply Chain 4.0, and discusses important pillars of customer-centric supply chain models. It then explains the role of big data in customer-centric service-based supply chains and links the different types of data needed to promote end-to-end transparency and value co-creation activities to promote these key pillars. Moreover, the book introduces practical models to support analytics for customer-centric supply chains and sheds light on how the industry practically uses existing models to promote service co-creation. A chapter of a case study on women's clothing e-commerce reviews and demonstrates how various data visualization and text mining methods can be used to uncover meaningful insights within the review data. The book is intended to help students and researchers quickly navigate through various technologies and future research directions in the areas of Service 4.0 and Supply Chain 4.0. It is also a valuable read for practitioners in this field.

Service Assurance with Partial and Intermittent Resources: First International Workshop, SAPIR 2004, Fortaleza, Brazil, August 1-6, 2004, Proceedings (Lecture Notes in Computer Science #3126)

by Petre Dini Pascal Lorenz José Neuman De Souza

The 1st Workshop on Service Assurance with Partial and Intermittent Resources (SAPIR 2004) was the first event in a series introducing the concept of pi-resources and bridging it with the emerging and important field of distributed and heavily shared resources. The topics concerning this event are driven by a paradigm shift occurring in the last decade in telecommunications and networking considering partial and intermittent resources (pi-resources). The Internet, converged networks, delay-tolerant networks, ad hoc networking, GRID-supporting networks, and satellite communications require a management paradigm shift that takes into account the partial and intermittent availability of resources, including infrastructure (networks, computing, and storage) and service components, in distributed and shared environments. A resource is called partial (p-resource) when only a subset of conditions for it to function to complete specification is met, yet it is still able to provide a (potentially degraded) service, while an intermittent or sporadic resource (i-resource) will be able to provide a service for limited and potentially unpredictable time intervals only. Partial and intermittent services are relevant in environments characterized by high volatility and fluctuation of available resources, such as those experienced in conjunction with component mobility or ad hoc networking, where the notion of traditional service guarantees is no longer applicable. Other characteristics, such as large transmission delays and storage mechanisms during the routing, require a rethinking of today's paradigms with regards to service assurance and how service guarantees are defined.

Service Automation in the Public Sector: Concepts, Empirical Examples and Challenges (Progress in IS)

by Gustaf Juell-Skielse Ida Lindgren Maria Åkesson

This edited volume highlights the latest advances in and findings from research on service automation in public sector organizations. The contributing authors use a mix of social and technological approaches to increase readers’ understanding of public service automation. The respective chapters discuss the automation of services in public organizations from a conceptual standpoint, present empirical examples of automation applications in public organizations, and consider the implementation-related challenges that can arise. The book’s overall goal is to aid and inspire researchers and practitioners to expand their knowledge of service automation in public organizations, while also providing a foundation for policy development and future research. Following a brief introductory chapter, the book addresses major gaps in our current understanding of service automation in public organizations, and provides suggestions for future research. Moreover, it argues that there is a continued need to observe and learn from empirical examples, and a need for more critical studies on the social and societal consequences of increased service automation in public organizations.

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