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Service Management For Dummies
by Judith S. Hurwitz Robin Bloor Marcia Kaufman Fern HalperA plain-English guide to managing IT from the customer's perspective Practical guidance on delivering and managing IT so that it meets the multiple needs and demands of a company and its customers and end-users–both inside and outside the organization–is hard to come by; this accessible book takes a common-sense approach that explains exactly what IT services are and how to fit them most effectively into a business Topics include setting a framework, keeping costs down, improving efficiency, and maintaining standards and best practices This concept of how IT should be wired specifically into the goals and need of the company and its customers is part of a broader picture that includes ITIL, BPM, SOA, and Six Sigma
Service Management For Dummies
by Judith S. Hurwitz Robin Bloor Marcia Kaufman Fern HalperA plain-English guide to managing IT from the customer's perspective Practical guidance on delivering and managing IT so that it meets the multiple needs and demands of a company and its customers and end-users–both inside and outside the organization–is hard to come by; this accessible book takes a common-sense approach that explains exactly what IT services are and how to fit them most effectively into a business Topics include setting a framework, keeping costs down, improving efficiency, and maintaining standards and best practices This concept of how IT should be wired specifically into the goals and need of the company and its customers is part of a broader picture that includes ITIL, BPM, SOA, and Six Sigma
Service Orchestration as Organization: Building Multi-Tenant Service Applications in the Cloud
by Jun Han Alan Colman Malinda KapurugeService orchestration techniques combine the benefits of Service Oriented Architecture (SOA) and Business Process Management (BPM) to compose and coordinate distributed software services. On the other hand, Software-as-a-Service (SaaS) is gaining popularity as a software delivery model through cloud platforms due to the many benefits to software vendors, as well as their customers. Multi-tenancy, which refers to the sharing of a single application instance across multiple customers or user groups (called tenants), is an essential characteristic of the SaaS model. Written in an easy to follow style with discussions supported by real-world examples, Service Orchestration as Organization introduces a novel approach with associated language, framework, and tool support to show how service orchestration techniques can be used to engineer and deploy SaaS applications.Describes the benefits as well as the challenges of building adaptive, multi-tenant software service applications using service-orchestration techniquesProvides a thorough synopsis of the current state of the art, including the advantages and drawbacks of the adaptation techniques availableDescribes in detail how the underlying framework of the new approach has been implemented using available technologies, such as business rules engines and web services
Service Orientation in Holonic and Multi-agent Manufacturing: Proceedings Of Sohoma 2017 (Studies in Computational Intelligence #594)
by Theodor Borangiu André Thomas Damien TrentesauxThis volume gathers the peer reviewed papers presented at the 4th edition of the International Workshop “Service Orientation in Holonic and Multi-agent Manufacturing – SOHOMA’14” organized and hosted on November 5-6, 2014 by the University of Lorraine, France in collaboration with the CIMR Research Centre of the University Politehnica of Bucharest and the TEMPO Laboratory of the University of Valenciennes and Hainaut-Cambrésis.The book is structured in six parts, each one covering a specific research line which represents a trend in future manufacturing: (1) Holonic and Agent-based Industrial Automation Systems; (2) Service-oriented Management and Control of Manufacturing Systems; (3) Distributed Modelling for Safety and Security in Industrial Systems; (4) Complexity, Big Data and Virtualization in Computing-oriented Manufacturing; (5) Adaptive, Bio-inspired and Self-organizing Multi-Agent Systems for Manufacturing and (6) Physical Internet Simulation, Modelling and Control.There is a clear orientation of the SOHOMA’14 workshop towards complexity, which is a common view of all six parts. There is need for a framework allowing the development of manufacturing cyber physical systems including capabilities for complex event processing and data analytics which are expected to move the manufacturing domain closer towards cloud manufacturing within contextual enterprises. Recent advances in sensor, communication and intelligent computing technologies made possible the Internet connectivity of the physical world: the Physical Internet, where not only documents and images are created, shared, or modified in the cyberspace, but also the physical resources and products interact over Internet and make decisions based on shared communication.
Service Orientation in Holonic and Multi-Agent Manufacturing: Proceedings of SOHOMA 2017 (Studies in Computational Intelligence #762)
by Theodor Borangiu Damien Trentesaux André Thomas Olivier CardinThis book gathers the peer-reviewed papers presented at the seventh edition of the international workshop "Service Orientation in Holonic and Multi-Agent Manufacturing - SOHOMA'17", held on October 19-20, 2017 and organized by the University of Nantes, France in collaboration with the CIMR Research Centre in Computer Integrated Manufacturing and Robotics at the University Politehnica of Bucharest, Romania, the LAMIH Laboratory of Industrial and Human Automation Control, Mechanical Engineering and Computer Science at the University of Valenciennes and Hainaut-Cambrésis, France and the CRAN Research Centre for Automatic Control, Nancy at the University of Lorraine, France. The main objective of SOHOMA'17 was to foster innovation in smart and sustainable manufacturing and logistics systems and in this context to promote concepts, methods and solutions addressing trends in service orientation of agent-based control technologies with distributed intelligence. The book is organized in eight parts, each with a number of chapters describing research in current domains of the digital transformation in manufacturing and trends in future service and computing oriented manufacturing control: Part 1: Advanced Manufacturing Control, Part 2: Big Data Management, Part 3: Cyber-Physical Production Systems, Part 4: Cloud- and Cyber-Physical Systems for Smart and Sustainable Manufacturing, Part 5: Simulation for Physical Internet and Intelligent & Sustainable Logistics Systems, Part 6: Formal Methods and Advanced Scheduling for Future Industrial Systems, Part 7: Applications and Demonstrators, Part 8: Production and Logistic Control Systems. The contributions focus on how the digital transformation, such as the one advocated by "Industry 4.0" or "Industry of the future" concepts, can improve the maintainability and the sustainability of manufacturing processes, products, and logistics. Digital transformation relates to the interaction between the physical and informational worlds and is realized by virtualization of products, processes and resources managed as services.
Service Orientation in Holonic and Multi-Agent Manufacturing: Proceedings Of Sohoma 2017 (Studies in Computational Intelligence #762)
by Theodor Borangiu Damien Trentesaux André Thomas Sergio CavalieriThis book gathers the peer-reviewed papers presented at the 8th edition of the International Workshop “Service Orientation in Holonic and Multi-Agent Manufacturing – SOHOMA’18” held at the University of Bergamo, Italy on June 11–12, 2018. The objective of the SOHOMA annual workshops is to foster innovation in smart and sustainable manufacturing and logistics systems by promoting new concepts, methods and solutions that use service orientation of agent-based control technologies with distributed intelligence.Reflecting the theme of SOHOMA’18: “Digital transformation of manufacturing with agent-based control and service orientation of Internet-scale platforms”, the research included focuses on how the digital transformation, as advocated by the “Industry 4.0”, “Industrial Internet of Things”, “Cyber-Physical Production Systems” and “Cloud Manufacturing” frameworks, improves the efficiency, agility and sustainability of manufacturing processes, products, and services, and how it relates to the interaction between the physical and informational worlds, which is implemented in the virtualization of products, processes and resources managed as services.
Service Orientation in Holonic and Multi-Agent Manufacturing: Proceedings of SOHOMA 2016 (Studies in Computational Intelligence #694)
by Theodor Borangiu Damien Trentesaux André Thomas Paulo Leitão José Barata OliveiraThe book offers an integrated vision on Cloud and HPC, Big Data, Analytics and virtualization in computing-oriented manufacturing, combining information and communication technologies, service-oriented control of holonic architectures as well as enterprise integration solutions based on SOA principles. It is structured in eight parts, each one grouping research and trends in digital manufacturing and service oriented manufacturing control: Cloud and Cyber-Physical Systems for Smart Manufacturing, Reconfigurable and Self-organized Multi-Agent Systems for Industry and Service, Sustainability Issues in Intelligent Manufacturing Systems, Holonic and Multi-agent System Design for Industry and Service, Should Intelligent Manufacturing Systems be Dependable and Safe?, Service-oriented Management and Control of Manufacturing Systems, Engineering and Human Integration in Flexible and Reconfigurable Industrial Systems,Virtualization and Simulation in Computing-oriented Industry and Service.p>
Service Orientation in Holonic and Multi-Agent Manufacturing: Proceedings Of Sohoma 2015 (Studies in Computational Intelligence #640)
by Theodor Borangiu Damien Trentesaux André Thomas Duncan McFarlaneThis volume gathers the peer reviewed papers which were presented at the 5th edition of the International Workshop “Service Orientation in Holonic and Multi-agent Man-ufacturing – SOHOMA’15” organized in November 5-6, 2015 by the Institute for Manufacturing (IfM) of the University of Cambridge, UK in collaboration with the CIMR Research Centre in Computer Integrated Manufacturing and Robotics of the University Politehnica of Bucharest, Romania, the LAMIH Laboratory of Industrial and Human Automation Control, Mechanical Engineering and Computer Science of the University of Valenciennes and Hainaut-Cambrésis, France and the CRAN Re-search Centre for Automatic Control, Nancy of the University of Lorraine, France.The book is structured in seven parts, each one grouping a number of chapters de-scribing research in actual domains of the digital transformation in manufacturing and trends in future manufacturing control: (1) Applications of Intelligent Products; (2) Advances in Control of Physical Internet and Interconnected Logistics; (3) Sustaina-bility Issues in Intelligent Manufacturing Systems; (4) Holonic and Multi-agent Sys-tem Design for Industry and Services; (5) Service Oriented Enterprise Management and Control; (6) Cloud and Computing-oriented Manufacturing; (7) Smart Grids and Wireless Sensor Networks.These seven evolution lines have in common concepts, methodologies and imple-menting solutions for the Digital Transformation of Manufacturing. The book offers an integrated vision on complexity, big data and virtualization in service- and compu-ting-oriented manufacturing, combining emergent information and communication technologies, control with distributed intelligence and MAS implementation for total
Service Orientation in Holonic and Multi Agent Manufacturing and Robotics (Studies in Computational Intelligence #472)
by Theodor Borangiu André Thomas Damien TrentesauxThe book covers four research domains representing a trend for modern manufacturing control: Holonic and Multi-agent technologies for industrial systems; Intelligent Product and Product-driven Automation; Service Orientation of Enterprise’s strategic and technical processes; and Distributed Intelligent Automation Systems. These evolution lines have in common concepts related to service orientation derived from the Service Oriented Architecture (SOA) paradigm. The service-oriented multi-agent systems approach discussed in the book is characterized by the use of a set of distributed autonomous and cooperative agents, embedded in smart components that use the SOA principles, being oriented by offer and request of services, in order to fulfil production systems and value chain goals. A new integrated vision combining emergent technologies is offered, to create control structures with distributed intelligence supporting the vertical and horizontal enterprise integration and running in truly distributed and global working environments. The service value creation model at enterprise level consists into using Service Component Architectures for business process applications, based on entities which handle services. In this componentization view, a service is a piece of software encapsulating the business/control logic or resource functionality of an entity that exhibits an individual competence and responds to a specific request to fulfil a local (product) or global (batch) objective. The service value creation model at enterprise level consists into using Service Component Architectures for business process applications, based on entities which handle services. In this componentization view, a service is a piece of software encapsulating the business/control logic or resource functionality of an entity that exhibits an individual competence and responds to a specific request to fulfil a local (product) or global (batch) objective.
Service Orientation in Holonic and Multi-Agent Manufacturing and Robotics (Studies in Computational Intelligence #544)
by Theodor Borangiu Damien Trentesaux André ThomasThis volume gathers the peer reviewed papers which were presented at the third edition of the International Workshop “Service Orientation in Holonic and Multi-agent Manufacturing and Robotics – SOHOMA’13” organized on June 20-22, 2013 by the Centre of Research in Computer Integrated Manufacturing and Robotics – CIMR Bucharest, and hosted by the University of Valenciennes, France.The book is structured in five parts, each one covering a specific research domain which represents a trend for modern manufacturing control: Distributed Intelligence for Sustainable Manufacturing, Holonic and Multi-Agent Technologies for Manufacturing Planning and Control; Service Orientation in Manufacturing Management and Control, Intelligent Products and Product-driven Automation and Robotics for Manufacturing and Services. These five evolution lines have in common concepts related to service orientation in a distributed planning and control agent-based industrial environment; today it is generally recognized that the Service Oriented Enterprise Architecture paradigm has been looked upon as a suitable and effective approach for industrial automation and management of manufacturing enterprises.
Service Orientation in Holonic and Multi-Agent Manufacturing Control (Studies in Computational Intelligence #402)
by Theodor Borangiu André Thomas Damien TrentesauxService orientation is emerging nowadays at multiple organizational levels in enterprise business, and it leverages technology in response to the growing need for greater business integration, flexibility and agility of manufacturing enterprises. The Service Oriented Architecture (SOA) analysed throughout the book represents a technical architecture, a business modelling concept, a type of infrastructure, an integration source and a new way of viewing units of automation within the enterprise. The primary goal of SOA is to align the business world with the world of information technology in a way that makes both more effective. The service value creation model at enterprise level consists of using a Service Component Architecture for business process applications, based on entities which handle services. In this view a service is a piece of software encapsulating the business/control logic or resource functionality of an enterprise entity that exhibits an individual competence and responds to a specific request to fulfil a local (operation) or global objective (batch production). The value creation model is based on a 2-stage approach:• Agentification: complex manufacturing processes are split in services provided by informational agents which are discovered, accessed and executed. This leads to a modular, reusable, agile and easy integrate integration.• Holonification: holons link the material flow and physical entities of the manufacturing processes with the informational part (IT services realized by distributed intelligence) facilitating thus traceability the developing of flexible control systems. This book gathers contributions from scientists, researchers and industrialists on concepts, methods, frameworks and implementing issues addressing trends in the service orientation of control technology and management applied to manufacturing enterprise. This book gathers contributions from scientists, researchers and industrialists on concepts, methods, frameworks and implementing issues addressing trends in the service orientation of control technology and management applied to manufacturing enterprise.
Service-Oriented and Cloud Computing: 5th IFIP WG 2.14 European Conference, ESOCC 2016, Vienna, Austria, September 5-7, 2016, Proceedings (Lecture Notes in Computer Science #9846)
by Marco Aiello Einar Broch Johnsen Schahram Dustdar Ilche GeorgievskiThis book constitutes the refereed proceedings of the 5th European Conference on Service-Oriented and Cloud Computing, ESOCC 2016, held in Vienna, Austria, in September 2016.The 16 full papers presented were carefully reviewed and selected from 33 submissions. The papers are organized in topical sections on policies and performance, adaptation, SLA-aware services, job placement, compositionality, and fault tolerance.
Service Oriented and Cloud Computing: 4th European Conference, ESOCC 2015, Taormina, Italy, September 15-17, 2015, Proceedings (Lecture Notes in Computer Science #9306)
by Schahram Dustdar Frank Leymann Massimo VillariInfotext: This book constitutes the refereed proceedings of the 4th European Conference on Service-Oriented and Cloud computing, ESOCC 2015, held in Taormina, Sicily, Italy, in September 2015. The 13 research papers, three industry papers, and two work-in-progress papers presented were carefully reviewed and selected from 48 submissions. The papers are organized in topical sections on cloud technology, service composition, software development and cloud technology, cloud computing, and industry track.
Service-Oriented and Cloud Computing: 7th IFIP WG 2.14 European Conference, ESOCC 2018, Como, Italy, September 12-14, 2018, Proceedings (Lecture Notes in Computer Science #11116)
by Kyriakos Kritikos Pierluigi Plebani Flavio De PaoliThis book constitutes the refereed proceedings of the 7th IFIP WG 2.14 European Conference on Service-Oriented and Cloud Computing, ESOCC 2018, held in Como, Italy, in September 2018. The 10 full and 5 short papers presented in this volume were carefully reviewed and selected from 32 submissions. The volume also contains one invited talk in full paper length. The main event mapped to the main research track which focused on the presentation of cutting-edge research in both the service-oriented and cloud computing areas. In conjunction, an industrial track was also held attempting to bring together academia and industry through showcasing the application of service-oriented and cloud computing research, especially in the form of case studies, in the industry.
Service-Oriented and Cloud Computing: 8th IFIP WG 2.14 European Conference, ESOCC 2020, Heraklion, Crete, Greece, September 28–30, 2020, Proceedings (Lecture Notes in Computer Science #12054)
by Kyriakos Kritikos Wolf Zimmermann Antonio BrogiThis book constitutes the refereed proceedings of the 8th IFIP WG 2.14 European Conference on Service-Oriented and Cloud Computing, ESOCC 2020, held in Heraklion, Crete, Greece, in September 2020. The 6 full and 8 short papers presented in this volume were carefully reviewed and selected from 20 submissions. The main event mapped to the main research track which focused on the presentation of cutting-edge research in both the service-oriented and cloud computing areas. In conjunction, an industrial track was also held attempting to bring together academia and industry through showcasing the application of service-oriented and cloud computing research, especially in the form of case studies, in the industry.The chapters ‘Identification of Comparison Key Elements and their Relationships for Cloud Service Selection’ and ‘Technology-Agnostic Declarative Deployment Automation of Cloud Applications’ are available open access under a Creative Commons Attribution 4.0 International License via link.springer.com.
Service-Oriented and Cloud Computing: Second European Conference, ESOCC 2013, Málaga, Spain, September 11-13, 2013, Proceedings (Lecture Notes in Computer Science #8135)
by Kung-Kiu Lau Winfried Lamersdorf Ernesto PimentelThis book constitutes the refereed proceedings of the Second European Conference on Service-Oriented and Cloud Computing, ESOCC 2013, held in Málaga, Spain, in September 2013. The 11 full papers presented together with 4 short papers were carefully reviewed and selected from 44 submissions. The volume also contains 3 papers from the industrial track. Service-oriented computing including Web services as its most important implementation platform has become the most important paradigm for distributed software development and application. The papers illustrate how cloud computing aims at enabling mobility as well as device, platform and/or service independence by offering centralized sharing of resources. It promotes interoperability, portability and security standards, and raises a completely new set of security issues.
Service-Oriented and Cloud Computing: 9th IFIP WG 6.12 European Conference, ESOCC 2022, Wittenberg, Germany, March 22–24, 2022, Proceedings (Lecture Notes in Computer Science #13226)
by Fabrizio Montesi George Angelos Papadopoulos Wolf ZimmermannThis book constitutes the refereed proceedings of the 8th IFIP WG 2.14 European Conference on Service-Oriented and Cloud Computing, ESOCC 2022, held in Wittenberg, Germany, in March 2022. The 6 full and 2 short papers presented in this volume were carefully reviewed and selected from 17 submissions.
Service-Oriented and Cloud Computing: First European Conference, ESOCC 2012, Bertinoro, Italy, September 19-21, 2012, Proceedings (Lecture Notes in Computer Science #7592)
by Flavio De Paoli Ernesto Pimentel Gianluigi ZavattaroThis book constitutes the refereed proceedings of the First European Conference on Service-Oriented and Cloud Computing, ESOCC, held in Bertinoro, Italy, in September 2012. The 12 full papers, 3 short papers and 3 poster papers were carefully reviewed and selected from 57 submissions. The volume also contains 7 papers from the industrial track. The papers cover the following topics: cloud computing; service quality and analysis; service composition and evolution; composition; security; modeling; adaption.
Service-Oriented and Cloud Computing: 6th IFIP WG 2.14 European Conference, ESOCC 2017, Oslo, Norway, September 27-29, 2017, Proceedings (Lecture Notes in Computer Science #10465)
by Flavio De Paoli Stefan Schulte Einar Broch JohnsenThis book constitutes the refereed proceedings of the 6th IFIP WG 2.14 European Conference on Service-Oriented and Cloud Computing, ESOCC 2017, held in Oslo, Norway, in September 2017. The 6 short and 10 full papers presented in this volume were carefully reviewed and selected from 37 submissions. The volume also contains one invited talk in full paper length. The contributions were organized in topical sections named: microservices and containers; security; cloud resources; services; internet of things and data streams; and industrial applications of service and cloud computing.
Service-Oriented and Cloud Computing: 10th IFIP WG 6.12 European Conference, ESOCC 2023, Larnaca, Cyprus, October 24–25, 2023, Proceedings (Lecture Notes in Computer Science #14183)
by George A. Papadopoulos Florian Rademacher Jacopo SoldaniThis book constitutes the constitutes the refereed proceedings of the 10th IFIP WG 6.12 European Conference on Service-Oriented and Cloud Computing , ESOCC 2023, held in Larnaca, Cyprus, during October 24–26, 2023. The 12 full papers and 4 short papers included in this book were carefully reviewed and selected from 40 submissions. They were organized in topical sections as follows: Microservices; Quality of Service; Service Orchestration; Edge Computing; PhD Symposium; and Industry Projects Track.
Service-Oriented and Cloud Computing: Third European Conference, ESOCC 2014, Manchester, UK, September 2-4, 2014, Proceedings (Lecture Notes in Computer Science #8745)
by Massimo Villari Wolf Zimmermann Kung-Kiu LauThis book constitutes the refereed proceedings of the Third European Conference on Service-Oriented and Cloud computing, ESOCC 2014, held in Manchester, UK, in September 2014. The 13 papers presented were carefully reviewed and selected from 38 submissions. The papers are organized in topical sections on cloud technology, service composition, software development and cloud technology, cloud computing, industry track.
Service-Oriented Architecture: SOA Strategy, Methodology, and Technology
by James P. Lawler H. Howell-BarberAggressively being adopted by organizations in all markets, service-oriented architecture (SOA) is a framework enabling business process improvement for gaining competitive advantage. Service-Oriented Architecture: SOA Strategy, Methodology, and Technology guides you through the challenges of deploying SOA. It demonstrates conclusively that strateg
Service-Oriented Architecture: A real-world SOA strategy for the integration of heterogeneous Enterprise systems
by Guido Schmutz Peter Welkenbach Daniel LiebhartIn DetailService Oriented Architecture (SOA) refers to building systems that offer applications as a set of independent services that communicate and inter-operate with each other effectively. Such applications may originate from different vendor, platform, and programming language backgrounds, making successful integration a challenging task. This book enables you to integrate application systems effectively, using the Trivadis Integration Architecture Blueprint, which is supported by real-world scenarios in which this Integration Blueprint has proved a success.This book will enable you to grasp all of the intricacies of the Trivadis Architecture Blueprint, including detailed descriptions of each layer and component. It is a detailed theoretical guide that shows you how to implement your own integration architectures in practice, using the Trivadis Integration Architecture Blueprint. The main focus is on explaining and visualizing the blueprint, including comprehensive descriptions of all of its layers and components. It also covers the more basic features of integration concepts for less experienced specialists, as well as shedding light on the future of integration technologies, such as XTP and Grid Computing. You will learn about EII and EAI, OGSi, as well as base technologies related to the implementation of solutions based on the Blueprint, such as JCA, JBI, SCA and SDO.The book begins by covering fundamental integration for those less familiar with the concepts and terminology, and then dives deep into explaining the different architecture variants and the future of integration technologies. Base technologies like JCA and SCA will be explored along the way, and the structure of the Trivadis Integration Architecture Blueprint will be described in detail, as will the intricacies of each component and layer. Other content includes discovering and comparing traditional and modern SOA driven integration solutions, implementing transaction strategies and process modeling, and getting to grips with EDA developments in SOA. Finally, the book considers how to map software from vendors like Oracle and IBM to the blueprint in order to compare the solutions, and ultimately integrate your own projects successfully.A concise theoretical guide to SOA Integration based on real world-examples. Visualize the Trivadis Integration Architecture Blueprint, discover the future of integration, and much more.ApproachA theoretical guide, this book provides detailed and structured explanations and visualizations of the Trividas Integration Architecture Blueprint, showing you the strategy to implement your own integration projects. It draws on real-world integrations at an architectural level, and explores both product-neutral and specific integration scenarios.Who this book is forIf you are an IT architect or manager who is responsible for any aspect of operating integration solutions, and you want to learn how to implement integration architectures in practice with the help of the Trivadis Integration Architecture Blueprint, then this book is for you. A comprehensive understanding of SOA is required, though previous knowledge of the Trivadis Blueprint is not necessary. Less experienced specialists who have not yet dealt with integration will benefit greatly from this book by first gaining knowledge of concepts and terminology used in the context of integration architecture, while those already familiar with such expertise can move straight to discovering the base technologies associated with implementing solutions based on the Blueprint, and getting to grips with the Blueprint's structure itself. If you want to assess the solutions from different vendors and ultimately achieve comprehensive SOA integration results using the Trivadis Integration Architecture Blueprint, then this book is ideal for you.
Service-Oriented Architecture Governance for the Services Driven Enterprise
by Eric A. MarksA must-have guide for all companies undertaking service-oriented architecture (SOA) and IT governance Service-Oriented Architecture Governance for the Services Driven Enterprise expertly covers the business, organizational, process, compliance, security, and technology facets of SOA and IT governance. This book provides a comprehensive enterprise view of governance from a strategic and tactical perspective, as well as modeling and planning tools to help evolve a company's ongoing governance requirements. Written by Eric Marks and the industry's leading SOA authorities, this essential book provides a refreshing business-driven perspective to SOA and IT governance.
Service-Oriented Architecture Governance for the Services Driven Enterprise
by Eric A. MarksA must-have guide for all companies undertaking service-oriented architecture (SOA) and IT governance Service-Oriented Architecture Governance for the Services Driven Enterprise expertly covers the business, organizational, process, compliance, security, and technology facets of SOA and IT governance. This book provides a comprehensive enterprise view of governance from a strategic and tactical perspective, as well as modeling and planning tools to help evolve a company's ongoing governance requirements. Written by Eric Marks and the industry's leading SOA authorities, this essential book provides a refreshing business-driven perspective to SOA and IT governance.