- Table View
- List View
Service Placement in Ad Hoc Networks (SpringerBriefs in Computer Science)
by Georg Wittenburg Jochen SchillerService provisioning in ad hoc networks is challenging given the difficulties of communicating over a wireless channel and the potential heterogeneity and mobility of the devices that form the network. Service placement is the process of selecting an optimal set of nodes to host the implementation of a service in light of a given service demand and network topology. The key advantage of active service placement in ad hoc networks is that it allows for the service configuration to be adapted continuously at run time. Service Placement in Ad Hoc Networks proposes the SPi service placement framework as a novel approach to service placement in ad hoc networks. The SPi framework takes advantage of the interdependencies between service placement, service discovery and the routing of service requests to minimize signaling overhead. The work also proposes the Graph Cost / Single Instance and the Graph Cost / Multiple Instances placement algorithms.
Service Providers: ASPs, ISPs, MSPs, and WSPs (Technology Briefs Series #21)
by Mary Helen GillespieA strategic guide to mastering service provider relationships Well-known business management consultant and Boston Globe columnist Mary Helen Gillespie helps business and IT managers navigate through the confusing technology-driven landscape of service providers. Offering insight into the points of view for both the service provider and client, Gillespie guides readers through available services, from Internet access and applications service providers, to wireless and networking services and IT management services. Readers will find business models, overviews of the enabling technologies, coverage of economic and management issues, and clear descriptions of service offerings within each provider type. Most importantly, decision makers will be able to choose the right service provider to meet their needs and develop strategic partnerships when outsourcing non-core business functions.
Service Quality of Cloud-Based Applications
by Eric Bauer Randee AdamsThis book explains why applications running on cloud might not deliver the same service reliability, availability, latency and overall quality to end users as they do when the applications are running on traditional (non-virtualized, non-cloud) configurations, and explains what can be done to mitigate that risk.
Service Quality of Cloud-Based Applications
by Eric Bauer Randee AdamsThis book explains why applications running on cloud might not deliver the same service reliability, availability, latency and overall quality to end users as they do when the applications are running on traditional (non-virtualized, non-cloud) configurations, and explains what can be done to mitigate that risk.
Service Research and Innovation: 5th and 6th Australasian Symposium, ASSRI 2015 and ASSRI 2017, Sydney, NSW, Australia, November 2–3, 2015, and October 19–20, 2017, Revised Selected Papers (Lecture Notes in Business Information Processing #234)
by Amin Beheshti Mustafa Hashmi Hai Dong Wei Emma ZhangThis book constitutes revised selected papers from the Australasian Symposium on Service Research and Innovation, ASSRI, held in Sydney Australia.The 11 full papers presented from ASSRI 2017, which took place during October 19-20, 2017, were carefully reviewed and selected from 26 submissions. The volume also contains 3 papers from ASSRI 2015, which took place during November 2-3, 2015, and one invited paper on the software development processes.The papers were organized in topical sections named: invited talk; modelling; design; quality; social, and application.
Service Research and Innovation: Third Australian Symposium, ASSRI 2013, Sydney, NSW, Australia, November 27-29, 2013, Revised Selected Papers (Lecture Notes in Business Information Processing #177)
by Joseph G. Davis Haluk Demirkan Hamid R. Motahari-NezhadThis book constitutes the thoroughly refereed proceedings of the Third Australian Symposium on Service Research and Innovation, ASSRI 2013, held in Sydney, NSW, Australia, in November 2013.Overall, eight research papers were carefully reviewed and selected from 18 submissions. They are multidisciplinary in scope and cover strategic, organizational, and technological dimensions, ranging from purely conceptual to concrete implementations and testing of service-related technological platforms. Taken together, these papers provide a snapshot of the critical concerns and developments in service-related research and cover some of the key areas of research focus.
Service Research and Innovation: 7th Australian Symposium, ASSRI 2018, Sydney, NSW, Australia, September 6, 2018, and Wollongong, NSW, Australia, December 14, 2018, Revised Selected Papers (Lecture Notes in Business Information Processing #367)
by Ho-Pun Lam Sajib MistryThis book constitutes revised selected papers from the Australasian Symposium on Service Research and Innovation, ASSRI 2018. The conference was held in two parts on September 6, 2018, in Sydney, Australia, and on December 14, 2018, in Wollongong, Australia. The 9 full and 2 short papers included in this volume were carefully reviewed and selected from a total of 26 submissions, covering a variety of topics related to service-oriented computing and service science. The book also includes 3 keynote papers.
Service Research Challenges and Solutions for the Future Internet: S-Cube - Towards Engineering, Managing and Adapting Service-Based Systems (Lecture Notes in Computer Science #6500)
by M. Papazoglou Klaus Pohl Michael Parkin Andreas MetzgerS-Cube’s Foundations for the Internet of Services Today’s Internet is standing at a crossroads. The Internet has evolved from a source of information to a critical infrastructure which underpins our lives and economies. The demand for more multimedia content, more interconnected devices, more users, a richer user experience, services available any time and anywhere increases the pressure on existing networks and service platforms. The Internet needs a fundamental rearrangement to be ready to meet future needs. One of the areas of research for the Future Internet is the Internet of S- vices, a vision of the Internet where everything (e. g. , information, software, platforms and infrastructures) is available as a service. Services available on the Internet of Services can be used by anyone (if they are used according to the policies de?ned by the provider) and they can be extended with new services by anyone. Advantages of the Internet of Services include the p- sibility to build upon other people’s e?orts and the little investment needed upfront to develop an application. The risk involved in pursuing new business ideas is diminished, and might lead to more innovative ideas being tried out in practice. It will lead to the appearance of new companies that are able to operate in niche areas, providing services to other companies that will be able to focus on their core business.
Service Robotics and Mechatronics: Selected Papers of the International Conference on Machine Automation ICMA2008
by Keiichi Shirase Seiji AoyagiIn a world suffering from an ageing population and declining birth rate, service robotics and mechatronics have an increasingly vital role to play in maintaining a safe and sustainable environment for everyone. Mechatronics can be used in the reconstruction or restoration of various environments which we rely upon to survive; for example the reconstruction of a city after an earthquake, or the restoration of polluted waters This collection of papers was originally presented at the 7th International Conference on Machine Automation, 2008, in Awaji, Japan, and covers a variety of new trends in service robotics and mechatronics. Service Robotics and Mechatronics showcases the latest research in the area to provide researchers and scientists with an up-to-date source of knowledge and basis for further study, as well as offering graduate students valuable reference material.
Service Robotics within the Digital Home: Applications and Future Prospects (Intelligent Systems, Control and Automation: Science and Engineering #53)
by Ignacio González Alonso Mercedes Fernández José M. Maestre María del García FuenteThis book provides the reader with a clear and precise description of robotics and other systems for home automation currently on the market, and discusses their interoperability and perspectives for the near future. It shows the different standards and the development platforms used by the main service robots in an international environment. This volume provides a scientific basis for the user who is looking for the best option to suit his or her needs from the available alternatives to integrate modern technology in the digital home.
Service Robots
by Rolf Dieter Schraft Gernot SchmiererThe copious photographs in this book lavishly illustrate the current and future applications for robots in a wide scope of fields such as entertainment, medicine, space exploration, underwater navigation, and many more. Everyone from professional roboticists to amateur robot and technology enthusiasts will find this book fascinating.
Service Science: CCF 17th International Conference, ICSS 2024, Hong Kong, China, May 11–12, 2024, Revised Selected Papers (Communications in Computer and Information Science #2175)
by Jianping Wang Xuanzhe Liu Bin XiaoThis book constitutes of the revised selected papers presented at the CCF 17th International Conference on Service Science, ICSS 2024, held in Hong Kong, China, in May 11–12, 2024. The 12 full papers and 2 short papers presented here were carefully reviewed and selected from 21 submissions. These papers have been categorized into the following sections: Cloud service and Edge service; Knowledge-inspired service; Trustworthy services & Service application.
Service Science: CCF 16th International Conference, ICSS 2023, Harbin, China, May 13–14, 2023, Revised Selected Papers (Communications in Computer and Information Science #1844)
by Zhongjie Wang Shangguang Wang Hanchuan XuThis book constitutes selected papers presented at the 16th International Conference on Service Science, ICSS 2023, held in Harbin, China, in May 2023. The 36 full papers and 2 short papers presented were thoroughly reviewed and selected from the 71 submissions. They are organized in the following topical sections: serverless edge computing; edge services reliability; intelligent services; service application; knowledge-inspired service; service ecosystem; graph-based service optimization; AI-inspired service optimization.
Service Science and Knowledge Innovation: 15th IFIP WG 8.1 International Conference on Informatics and Semiotics in Organisations, ICISO 2014, Shanghai, China, May 23-24, 2014, Proceedings (IFIP Advances in Information and Communication Technology #426)
by Kecheng Liu Stephen Richard Gulliver Weizi Li Changrui YuThis book constitutes the refereed proceedings of the 15th IFIP WG 8.1 International Conference on Informatics and Semiotics in Organisations, ICISO 2014, held in Shanghai, China, in May 2014. The 39 revised papers presented at the main conference were carefully reviewed and selected from 88 submissions. Additionally, 10 papers were selected for presentation at two workshops held in the framework of ICISO 2014. The papers have been organized in the following topical sections: organizational semiotics: theory and concepts; organizational semiotics and applications; finance and service science; enterprise architecture; modelling and simulation and decision making and knowledge management. The last two sections contain papers from the Workshop on e-Health, the New Frontier of Service Science Innovation and the International Workshop on Information Engineering and Management.
Service Science, Management and Engineering: Education for the 21st Century (Service Science: Research and Innovations in the Service Economy)
by Bill Hefley Wendy MurphyPapers in this unique volume were developed from the 2006 conference hosted by IBM, Service Science, Management, and Engineering (SSME) — Education for the 21st Century. The book incorporates a variety of perspectives, informed by an international background in SSME experience and education, including management, business, social science, computer science and engineering. Readers will derive an understanding of education needs and program offerings in SSME.
Service Systems: Concepts, Modeling, and Programming (SpringerBriefs in Computer Science)
by Jorge Cardoso Ricardo Lopes Geert PoelsThis SpringerBrief explores the internal workings of service systems. The authors propose a lightweight semantic model for an effective representation to capture the essence of service systems. Key topics include modeling frameworks, service descriptions and linked data, creating service instances, tool support, and applications in enterprises. Previous books on service system modeling and various streams of scientific developments used an external perspective to describe how systems can be integrated. This brief introduces the concept of white-box service system modeling as an approach to model the internal aspects and elements of service systems. This approach provides descriptions that can be used for service management, optimization, and analytics. Service Systems: Concepts, Modeling, and Programming is designed for researchers, teachers, and advanced-level students who want to learn about the new emerging field of service science and IS/IT practitioners who are looking for better ways to describe, model, and communicate services.
Service Virtualization: Reality Is Overrated
by John Michelsen Jason EnglishSoftware drives innovation and success in today’s business world. Yet critical software projects consistently come in late, defective, and way over budget. So what’s the problem? Get ready for a shock, because the answer to the problem is to avoid reality altogether. A new IT practice and technology called Service Virtualization (SV) is industrializing the process of simulating everything in our software development and test environments. Service Virtualization is a method to emulate the behavior of components in heterogeneous applications such as "Service-Oriented Architectures" (SOA). Yes, fake systems are even better than the real thing for most of the design and development lifecycle, and SV is already making a huge impact at some of the world’s biggest companies. Service Virtualization: Reality Is Overrated is the first book to present this powerful new method for simulating the behavior, data, and responsiveness of specific components in complex applications. By faking out dependency constraints, SV delivers dramatic improvements in speed, cost, performance, and agility to the development of enterprise application software. Writing for executive and technical readers alike, SV inventor John Michelsen and Jason English capture lessons learned from the first five years of applying this game-changing practice in real customer environments. Other industries—from aviation to medicine—already understand the power of simulation to solve real-world constraints and deliver new products to market better, faster, and cheaper. Now it’s time to apply the same thinking to our software. For more information, see servicevirtualization.com.
ServiceDesk Plus 8.x Essentials
by Ankush AgarwalThis is a practical, hands-on guide that assists you in setting up and efficiently managing ITSM.ServiceDesk Plus 8.x Essentials is for IT helpdesk managers, administrators, and staff, serving as a compendium for service management concepts useful for them.
ServiceNow Application Development: Transform the way you build apps for enterprises
by Sagar GuptaDevelop and extend efficient cloud-native applications with ServiceNow About This Book • Build and customize your apps and workflows to suit your organization's requirements • Perform in-depth application development from designing forms to writing business rules, client-scripts, and workflows • Comprehensive guide to the end-to-end implementation of designing and extending apps with ServiceNow Who This Book Is For If you are a ServiceNow administrator and developer and need to build and customize your service management solution (apps and workflows) with ServiceNow, then this book is for you. What You Will Learn • Customize the ServiceNow dashboard to meet your business requirements • Use Administration and Security Controls to add roles and ensure proper access • Manage tables and columns using data dictionaries • Learn how application scopes are defined within ServiceNow • Configure different types of table to design your application • Start using the different types of scripting options available in ServiceNow • Design and create workflows for task tables • Use debugging techniques available in ServiceNow to easily resolve script-related issues • Run scripts at regular time intervals using the Scheduled Script Execution module In Detail ServiceNow provides service management for every department in the enterprise, including IT, Human Resources, Facilities, Field Service, and more. This book focuses on all the steps required to develop apps and workflows for any of your business requirements using ServiceNow. You will start with the first module, which covers the basics of ServiceNow and how applications are structured; how you can customize the dashboard as required; and also how to create users. After you get used to the dashboard, you will move on to the next module, Applications and Tables, where you will learn about working with different tables and how you can create a scope other than the global scope for your application. The next module is Scripting and APIs, where you will learn Scripting in ServiceNow and use powerful APIs to develop applications. The final module, Administration Essentials, covers debugging, advanced database features, and scheduled script creation. By the end of the book you will have mastered creating organized and customer-friendly applications Style and approach A step-by-step tutorial to designing applications and workflows with ServiceNow
ServiceNow Cookbook
by Ashish Rudra Srivastava 2 28 2017Over 50 practical and immediately applicable recipes to help you manage services in your enterprise environment efficientlyAbout This BookSolve problems and challenges encountered while implementing or using ServiceNow in your organizationHelps you build core administration, management, and maintenance skills to automate and orchestrate your IT environmentComes with recipes to improve the way you design and create automated workflowsWho This Book Is ForThis book targets IT professionals and administrators who have some experience of working with ServiceNow already and are looking to solve regular or unique problems that surface when using ServiceNow.It's advisable to have a basic level of administration experience with ServiceNow. Familiarity with JavaScript is assumed.What You Will LearnGrasp the basics, such as entering and navigation, required to implement ServiceNowPerform core configuration and management tasksUse the ServiceNow plugins to manage developmentBuild and publish custom applications for service managementDesign data-driven apps to connect with outside worlds by getting into Client and server scriptingConfigure alerts and notifications and understand e-mail troubleshooting and watermarkingBuild and configure reports to set up your dashboard as per the requirementCreate and configure workflow activitiesIn DetailServiceNow is the ideal platform for you to create enterprise-level applications, giving borh requesters and fulfillers better visibility and access to a process. With this title we'll guide you through the world of ServiceNow, letting you take on the best the platform offers you with the least amount of hassle.Starting with the core configuration and management tasks, this book will help you build data-driven apps and it will also explore development best practices. You will learn to set up email notifications for users and work with the database view for reporting. Next, the book will guide you through creating various tasks from the workflow and show you how to make the most of the workflow utilities available in ServiceNow. Finally, the book will drive you through the auditing and diagnosing aspects of ServiceNow.By the end of this book, you will acquire immediately applicable skills to rectify everyday problems encountered on the ServiceNow platform.Style and approachThis book follows a recipe-based problem-solution approach to address and dispel challenges faced when implementing and using ServiceNow on a regular basis.It will act as a quick solution when trying to solve specific problems without having to read an exhaustive tutorial.
ServiceNow IT Operations Management
by Ajaykumar GuggillaAlign your business requirements with IT by implementing ServiceNow IT Operations with ease. About This Book • Written to the latest specification, it will cover basic to advanced concepts and architecture. • Take a service-centric approach to operations management and consolidate all your resource data into a single system IT record. • Beat the key challenge of managing multiple business operations (even running globally) over a complex IT infrastructure and see immediate results. Who This Book Is For The book is aimed at System administrators, IT operations and IT managers who plan to implement ServiceNow IT Operations Management for their organization. They have no knowledge of ServiceNow ITOM. What You Will Learn • Step by step guide in setting up each features with in ServiceNow ITOM • Install and configure the required application or plugin • Integrate with other provider services as deemed appropriate • Explore Orchestration capabilities and how to analyze the data • Learn about the ServiceNow graphical interface • Integrate with other applications within ServiceNow • Aims to cover the fundamentals concepts to advanced concepts • Best practices and advanced features In Detail ServiceNow ITOM enables infrastructure and processes to be managed in a highly automated manner. It contains various segments that ensure its applications and enterprise infrastructures are optimized for high performance and helps in creating a lean and agile organization through service-level visibility and automation. This book will be a comprehensive guide that will be based on Geneva release and will help you discover how IT activities can be connected to your business needs, rather than just focusing on internal IT process. It will take a service-centric approach to operations management and consolidate all your resource data into a single system IT record. You will learn about discovery, orchestration, MID server and cloud management, helping you take full advantage of ServiceNow IT Operations Management to improve the quality of service & increasing the service availability. By the end of the book, you will be able to achieve improved service availability, immediate visibility of vital business services and much more, all from the convenience of your single screen. Style and approach This will be a step by step learning guide helping readers to implement ServiceNow IT Operations Management for their organization.
Serviceology for Designing the Future: Selected and Edited Papers of the 2nd International Conference on Serviceology
by Yuriko Sawatani Takashi Maeno Tatsunori HaraThis book provides a useful overall guide to the state of the art in theory and practice of services. It can also serve as a reference book for researchers in various fields, including engineering, marketing, economics, and other disciplines. Advanced works presented here were selected from the proceedings of the Second International Conference on Serviceology (ICServ2014), held September 14–16, 2014. This book helps readers to understand serviceology, which tackles with a broad range of services, the globalization of the economy and also enhances the quality of life of local residents.
Serviceology for Services: 5th International Conference, ICServ 2017, Vienna, Austria, July 12-14, 2017, Proceedings (Lecture Notes in Computer Science #10371)
by Yoshinori Hara Dimitris KaragiannisThis book constitutes the refereed proceedings of the 5th International Conference on Serviceology for Services, held in Vienna, Austria, in July 2017. The 21 full papers and one tutorial paper presented in this volume were carefully reviewed and selected from 75 submissions. The papers are organized around the following topics: human-centered service; customer satisfaction; service innovation and marketing; service design.
Serviceology for Services: Selected papers of the 1st International Conference of Serviceology (Communications In Computer And Information Science Ser. #1189)
by Masaaki Mochimaru Kanji Ueda Takeshi TakenakaServices are key activities in the globalization of the economy and also underlie the quality of life of local residents. The advanced work presented in this book was selected from the proceedings of the First International Conference on Serviceology (ICServ2013), held October 16–18, 2013 in Tokyo. This book provides a useful overall guide to the state of the art in theory and practice of services for researchers in various fields, including engineering, marketing, economics, and others. This work also facilitates the scientific systematization of services and promotes technological developments for solutions of industrial issues.
Serviceology for Services: 7th International Conference, ICServ 2020, Osaka, Japan, March 13–15, 2020, Proceedings (Communications in Computer and Information Science #1189)
by Takeshi Takenaka Spring Han Chieko MinamiThis book constitutes the refereed proceedings of the 7th International Conference on Serviceology for Services, held in Osaka, Japan, in March 2020.The 16 full papers and 3 short papers presented in this volume were carefully reviewed and selected from 58 submissions. The papers are organized around the following topics: hospitality management; service innovation and employee engagement; service marketing and consumer behavior; customer experience and service design; service engineering and implementation.