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Digital Empires: The Global Battle to Regulate Technology
by Anu BradfordFinancial Times Best Books of 2023 in Economics The global battle among the three dominant digital powers—the United States, China, and the European Union—is intensifying. All three regimes are racing to regulate tech companies, with each advancing a competing vision for the digital economy while attempting to expand its sphere of influence in the digital world. In Digital Empires, her provocative follow-up to The Brussels Effect, Anu Bradford explores a rivalry that will shape the world in the decades to come. Across the globe, people dependent on digital technologies have become increasingly alarmed that their rapid adoption and transformation have ushered in an exceedingly concentrated economy where a few powerful companies control vast economic wealth and political power, undermine data privacy, and widen the gap between economic winners and losers. In response, world leaders are variously embracing the idea of reining in the most dominant tech companies. Bradford examines three competing regulatory approaches—the American market-driven model, the Chinese state-driven model, and the European rights-driven regulatory model—and discusses how governments and tech companies navigate the inevitable conflicts that arise when these regulatory approaches collide in the international domain. Which digital empire will prevail in the contest for global influence remains an open question, yet their contrasting strategies are increasingly clear. Digital societies are at an inflection point. In the midst of these unfolding regulatory battles, governments, tech companies, and digital citizens are making important choices that will shape the future ethos of the digital society. Digital Empires lays bare the choices we face as societies and individuals, explains the forces that shape those choices, and illuminates the immense stakes involved for everyone who uses digital technologies.
Digital-Environmental Poverty: Digital and environmental inequalities in the post-covid era (Palgrave Studies in Digital Inequalities)
by Massimo Ragnedda Maria Laura RuiuThis book analyzes and understands the complexity of digital poverty by considering its intersecting nature with socioeconomic and environmental poverty. The rapid digital acceleration that has characterized contemporary society in recent decades, notably accelerated by the COVID-19 pandemic, has profoundly reshaped societal structures and dynamics. Our direction depends on how we integrate digital technologies into social structures, utilize them for environmental protection, and master their use rather than being passive consumers.Digital Environmental Poverty is split into three sections. Section I explores the multidimensional nature of poverty, emphasizing the necessity to view it beyond economic terms, and placing it within the contemporary digital-environmental evolution. Section II focuses on the environmental dimension of poverty. Section III offers case studies illustrating the interplay between social, digital, and environmental poverty. The conclusion provides recommendations to anticipate and mitigate the risk of digital environmental poverty.
The Digital Factory: The Human Labor of Automation
by Moritz AltenriedThe Digital Factory reveals the hidden human labor that supports today’s digital capitalism. The workers of today’s digital factory include those in Amazon warehouses, delivery drivers, Chinese gaming workers, Filipino content moderators, and rural American search engine optimizers. Repetitive yet stressful, boring yet often emotionally demanding, these jobs require little formal qualification, but can demand a large degree of skills and knowledge. This work is often hidden behind the supposed magic of algorithms and thought to be automated, but it is in fact highly dependent on human labor. The workers of today’s digital factory are not as far removed from a typical auto assembly line as we might think. Moritz Altenried takes us inside today’s digital factories, showing that they take very different forms, including gig economy platforms, video games, and Amazon warehouses. As Altenried shows, these digital factories often share surprising similarities with factories from the industrial age. As globalized capitalism and digital technology continue to transform labor around the world, Altenried offers a timely and poignant exploration of how these changes are restructuring the social division of labor and its geographies as well as the stratifications and lines of struggle.
The Digital Factory: The Human Labor of Automation
by Moritz AltenriedThe Digital Factory reveals the hidden human labor that supports today’s digital capitalism. The workers of today’s digital factory include those in Amazon warehouses, delivery drivers, Chinese gaming workers, Filipino content moderators, and rural American search engine optimizers. Repetitive yet stressful, boring yet often emotionally demanding, these jobs require little formal qualification, but can demand a large degree of skills and knowledge. This work is often hidden behind the supposed magic of algorithms and thought to be automated, but it is in fact highly dependent on human labor. The workers of today’s digital factory are not as far removed from a typical auto assembly line as we might think. Moritz Altenried takes us inside today’s digital factories, showing that they take very different forms, including gig economy platforms, video games, and Amazon warehouses. As Altenried shows, these digital factories often share surprising similarities with factories from the industrial age. As globalized capitalism and digital technology continue to transform labor around the world, Altenried offers a timely and poignant exploration of how these changes are restructuring the social division of labor and its geographies as well as the stratifications and lines of struggle.
Digital Feminist Activism: Girls and Women Fight Back Against Rape Culture (Oxford Studies in Digital Politics)
by Kaitlynn Mendes Jessica Ringrose Jessalynn KellerFrom sites like Hollaback! and Everyday Sexism, which document instances of street harassment and misogyny, to social media-organized movements and communities like #MeToo and #BeenRapedNeverReported, feminists are using participatory digital media as activist tools to speak, network, and organize against sexism, misogyny, and rape culture. As the first book-length study to examine how girls, women, and some men negotiate rape culture through the use of digital platforms, including blogs, Twitter, Facebook, Tumblr, and mobile apps, the authors explore four primary questions: What experiences of harassment, misogyny, and rape culture are being responded to? How are participants using digital media technologies to document experiences of sexual violence, harassment, and sexism? Why are girls, women and some men choosing to mobilize digital media technologies in this way? And finally, what are the various experiences of using digital technologies to engage in activism? In order to capture these diverse experiences of doing digital feminist activism, the authors augment their analysis of this media (blog posts, tweets, and selfies) with in-depth interviews and close-observations of several online communities that operate globally. Ultimately, the book demonstrates the nuances within and between digital feminist activism and highlight that, although it may be technologically easy for many groups to engage in digital feminist activism, there remain emotional, mental, or practical barriers which create different experiences, and legitimate some feminist voices, perspectives, and experiences over others.
DIGITAL FEMINIST ACTIVISM OSDP C: Girls and Women Fight Back Against Rape Culture (Oxford Studies in Digital Politics)
by Kaitlynn Mendes Jessalynn Keller Jessica RingroseFrom sites like Hollaback! and Everyday Sexism, which document instances of street harassment and misogyny, to social media-organized movements and communities like #MeToo and #BeenRapedNeverReported, feminists are using participatory digital media as activist tools to speak, network, and organize against sexism, misogyny, and rape culture. As the first book-length study to examine how girls, women, and some men negotiate rape culture through the use of digital platforms, including blogs, Twitter, Facebook, Tumblr, and mobile apps, the authors explore four primary questions: What experiences of harassment, misogyny, and rape culture are being responded to? How are participants using digital media technologies to document experiences of sexual violence, harassment, and sexism? Why are girls, women and some men choosing to mobilize digital media technologies in this way? And finally, what are the various experiences of using digital technologies to engage in activism? In order to capture these diverse experiences of doing digital feminist activism, the authors augment their analysis of this media (blog posts, tweets, and selfies) with in-depth interviews and close-observations of several online communities that operate globally. Ultimately, the book demonstrates the nuances within and between digital feminist activism and highlight that, although it may be technologically easy for many groups to engage in digital feminist activism, there remain emotional, mental, or practical barriers which create different experiences, and legitimate some feminist voices, perspectives, and experiences over others.
Digital Frontiers in Gender and Security: Bringing Critical Perspectives Online
by Alexis HenshawExploring the digital frontiers of feminist international relations, this book investigates how gender can be mainstreamed into discourse about technology and security. With a focus on big data, communications technology, social media, cryptocurrency and decentralized finance, the book explores the ways in which technology presents sites for gender-based violence. Crucially, it examines potential avenues for resistance at these sites, especially regarding the actions of major tech companies, surveillance by repressive governments and attempts to use the Global South as a laboratory for new interventions. The book draws valuable insights that will be essential to researchers in international relations, security studies and feminist security studies.
Digital Frontiers in Gender and Security: Bringing Critical Perspectives Online
by Alexis HenshawExploring the digital frontiers of feminist international relations, this book investigates how gender can be mainstreamed into discourse about technology and security. With a focus on big data, communications technology, social media, cryptocurrency and decentralized finance, the book explores the ways in which technology presents sites for gender-based violence. Crucially, it examines potential avenues for resistance at these sites, especially regarding the actions of major tech companies, surveillance by repressive governments and attempts to use the Global South as a laboratory for new interventions. The book draws valuable insights that will be essential to researchers in international relations, security studies and feminist security studies.
The Digital Galactic Complex (SpringerBriefs in Political Science #30)
by Trevor BrownThis Brief discusses the current policy environment in which the United States space program operates and proposes an industry-government partnership as a long-term policy solution. Since the Reagan administration, American space policy has increasingly sought to involve private sector operators for space. The culmination of this trend has been the Obama administration’s policy of private sector transportation of crew and cargo to the International Space Station on behalf of NASA. This book proposes that future administrations extend this policy to other areas of space, including energy, in orbit manufacturing, asteroid mining, and the exploration of the Moon and Mars. The book further demonstrates how these activities can stabilize the global political system and lead to a dramatic increase in global economic growth. Finally, the book addresses one of the most important and critical issues currently facing humanity—the need for a viable, baseload, and unlimited supply of totally clean energy. An extremely cogent analysis of the interrelationship between space activity and the terrestrial economy, this book showcases the political and economic potential of the medium of space and adds greatly to the existing literature in the field. This book will be of interest to students of political science and strategic studies as well as members of the military, government space agencies, and the international aerospace industry.
The Digital Global Condition
by Elizabeth Kath Julian C. H. Lee Aiden WarrenThis book explores how globalization and ubiquity of digital technology combine to create specific global impacts, challenges and opportunities. Although globalization is already associated with the speeding up of interactions and change, digital globalization is characterized by immediacy. The utter pervasiveness opens new global vulnerabilities at international, national, social and personal levels. The Digital Global Condition examines the nature of digital globalization, enabling us to not only inhabit a digital world, but also to understand it, even to live well in it.
Digital Governance: New Technologies for Improving Public Service and Participation
by Michael E. MilakovichThe application of digital information and communication technologies (ICTs) to reform governmental structures, politics, and public administration is widely and perhaps naively viewed as the twenty-first century "savior," the enlightened way to reinvigorate democracy and improve the quality of citizen services. In this timely and thorough analysis, Michael Milakovich examines the assumptions underlying the ‘e-government revolution’ in light of the financial exigencies facing many commercial enterprises, governments and other organizations. Computer-driven information and communications technologies are impacting all aspects of public sector service delivery worldwide and many governments are moving away from an agency-centric toward a more citizen-centric approach to offering online services. This book explores the transition from electronic government (e-gov) to digital or d-governance, emphasizing the importance of citizen participation and information technology to accomplish the change. The chapters concentrate on strategies for public administration organizational transformation and their implications for improved and measurable government performance. Digital self-governance is a broader umbrella-term referring to the networked extension of ICT relationships to include faster access to the web, mobile service delivery, networking, teleconferencing and use of multi-channel information technologies to accomplish higher-level two-way transactions. The shift from bureaucracy-centered to customer-centric service orientation is viewed as a means to restore public trust and improve service quality: Digital governance is the next step for governments at all levels to reduce costs, meet citizen expectations, and achieve economic recovery goals.
Digital Governance: New Technologies for Improving Public Service and Participation
by Michael E. MilakovichThe application of digital information and communication technologies (ICTs) to reform governmental structures, politics, and public administration is widely and perhaps naively viewed as the twenty-first century "savior," the enlightened way to reinvigorate democracy and improve the quality of citizen services. In this timely and thorough analysis, Michael Milakovich examines the assumptions underlying the ‘e-government revolution’ in light of the financial exigencies facing many commercial enterprises, governments and other organizations. Computer-driven information and communications technologies are impacting all aspects of public sector service delivery worldwide and many governments are moving away from an agency-centric toward a more citizen-centric approach to offering online services. This book explores the transition from electronic government (e-gov) to digital or d-governance, emphasizing the importance of citizen participation and information technology to accomplish the change. The chapters concentrate on strategies for public administration organizational transformation and their implications for improved and measurable government performance. Digital self-governance is a broader umbrella-term referring to the networked extension of ICT relationships to include faster access to the web, mobile service delivery, networking, teleconferencing and use of multi-channel information technologies to accomplish higher-level two-way transactions. The shift from bureaucracy-centered to customer-centric service orientation is viewed as a means to restore public trust and improve service quality: Digital governance is the next step for governments at all levels to reduce costs, meet citizen expectations, and achieve economic recovery goals.
Digital Governance: Applying Advanced Technologies to Improve Public Service
by Michael E. MilakovichThe application of digital information and communication technologies (ICTs) to reform governmental structures and public service is widely and perhaps naively viewed as the 21st century "savior", the enlightened way to reinvigorate democracy, reduce costs, and improve the quality of public services. This book examines the transition from e-government to digital governance in light of the financial exigencies and political controversies facing many governments. The chapters concentrate on strategies for public sector organizational transformation and policies for improved and measurable government performance in the current contentious political environment. This fully updated second edition of Digital Governance provides strategies for public officials to apply advanced technologies, manage remote workforces, measure performance, and improve service delivery in current crisis-driven administrative and political environments. The full implementation of advanced digital governance requires fundamental changes in the relationship between citizens and their governments, using ICTs as catalysts for political as well as administrative communication. This entails attitudinal and behavioral changes, secure networks, and less dependence on formal bureaucratic structures (covered in Part I of this book); transformation of administrative, educational, and security systems to manage public services in a more citizen-centric way (covered in Part II); the integration of advanced digital technologies with remote broadband wireless internet services (Part III); and the creation of new forms of global interactive citizenship and self-governance (covered in Part IV). Author Michael E. Milakovich offers recommendations for further improvement and civic actions to stimulate important instruments of governance and public administration. This book is required reading for political science, public administration, and public policy courses, as well as federal, state, and local government officials.
Digital Governance: Applying Advanced Technologies to Improve Public Service
by Michael E. MilakovichThe application of digital information and communication technologies (ICTs) to reform governmental structures and public service is widely and perhaps naively viewed as the 21st century "savior", the enlightened way to reinvigorate democracy, reduce costs, and improve the quality of public services. This book examines the transition from e-government to digital governance in light of the financial exigencies and political controversies facing many governments. The chapters concentrate on strategies for public sector organizational transformation and policies for improved and measurable government performance in the current contentious political environment. This fully updated second edition of Digital Governance provides strategies for public officials to apply advanced technologies, manage remote workforces, measure performance, and improve service delivery in current crisis-driven administrative and political environments. The full implementation of advanced digital governance requires fundamental changes in the relationship between citizens and their governments, using ICTs as catalysts for political as well as administrative communication. This entails attitudinal and behavioral changes, secure networks, and less dependence on formal bureaucratic structures (covered in Part I of this book); transformation of administrative, educational, and security systems to manage public services in a more citizen-centric way (covered in Part II); the integration of advanced digital technologies with remote broadband wireless internet services (Part III); and the creation of new forms of global interactive citizenship and self-governance (covered in Part IV). Author Michael E. Milakovich offers recommendations for further improvement and civic actions to stimulate important instruments of governance and public administration. This book is required reading for political science, public administration, and public policy courses, as well as federal, state, and local government officials.
Digital Governance of Education: Technology, Standards and Europeanization of Education
by Paolo LandriDigital Governance of Education explores the multiple ways in which digital technologies are changing the experience of education. With much of the contemporary education practice either taking place or being documented digitally, a huge amount of data is constantly being collected and analysed to give sophisticated and up-to-date accounts of education practice in contemporary societies. Such 'datafication' of education, mediated through technology, gives rise to what the author defines as 'digital governance' of education – a transnational assemblage of people, technologies and policies that increasingly affects how national education systems are organized and managed. Paolo Landri argues that the emergence of digital governance is closely related to the new wave of standardization in education, exemplified by the shift towards what is measurable (for example focus on 'learning outcomes') and towards transparency in education practice - a shift that is both facilitated and augmented by digital technologies. The author places the digital governance of education within the framework of Europeanization of education, exploring how it contributes to the creation and regulation of European education arena through consolidation of digital space and tools introduced in this process (such as guidelines, country reports and online dashboards). Adopting a sociomaterial approach to education policy and drawing on actor-network theory, Paolo Landri uses empirical data to investigate how the digitization of education policy and practice is occurring in Italy, and to what extent it contributes to the growth of the digital governance of education. Pointing out the variety of risks and opportunities, he indicates future directions of critical research and the wider international implications of this global trend.
Digital Governance of Education: Technology, Standards and Europeanization of Education
by Paolo LandriDigital Governance of Education explores the multiple ways in which digital technologies are changing the experience of education. With much of the contemporary education practice either taking place or being documented digitally, a huge amount of data is constantly being collected and analysed to give sophisticated and up-to-date accounts of education practice in contemporary societies. Such 'datafication' of education, mediated through technology, gives rise to what the author defines as 'digital governance' of education – a transnational assemblage of people, technologies and policies that increasingly affects how national education systems are organized and managed. Paolo Landri argues that the emergence of digital governance is closely related to the new wave of standardization in education, exemplified by the shift towards what is measurable (for example focus on 'learning outcomes') and towards transparency in education practice - a shift that is both facilitated and augmented by digital technologies. The author places the digital governance of education within the framework of Europeanization of education, exploring how it contributes to the creation and regulation of European education arena through consolidation of digital space and tools introduced in this process (such as guidelines, country reports and online dashboards). Adopting a sociomaterial approach to education policy and drawing on actor-network theory, Paolo Landri uses empirical data to investigate how the digitization of education policy and practice is occurring in Italy, and to what extent it contributes to the growth of the digital governance of education. Pointing out the variety of risks and opportunities, he indicates future directions of critical research and the wider international implications of this global trend.
Digital Governance & Security: Proceedings of the 3rd American University in the Emirates International Research Conference, AUEIRC'20—Dubai, UAE 2020 (Advances in Science, Technology & Innovation)
by Asma Salman Assem TharwatThis book, and the papers published within it, delves into the topic of governance in a modern, digital age, deliberating upon digital finance, societal security, and digital governance, proving essential to governmental institutions, policymakers, economists, and finally, social educators. The formation of a prosperous and resilient society is, without a doubt, a daunting, monumental task. Addressing people’s needs, maintaining their well-being, ensuring safety from external threats, and implementing a just law system that covers contemporary ways of life are no simple task. Thankfully, the advent of technological advancement helps lighten the heavy burden of governance. The element of interconnectedness brought forward by technological innovation has bridged the gap between society and government, allowing for faster interactions through the digitalization of naturally bureaucratic processes, and the utilization of digital finances.
Digital Government: E-Government Research, Case Studies, and Implementation (Integrated Series in Information Systems #17)
by Hsinchun Chen Roland Traunmüller Lawrence Brandt Valerie Gregg Sharon Dawes Eduard Hovy Ann Macintosh Catherine A. LarsonAt last, a right up-to-the-minute volume on a topic of huge national and international importance. As governments around the world battle voter apathy, the need for new and modernized methods of involvement in the polity is becoming acute. This work provides information on advanced research and case studies that survey the field of digital government. Successful applications in a variety of government settings are delineated, while the authors also analyse the implications for current and future policy-making. Each chapter has been prepared and carefully edited within a structured format by a known expert on the individual topic.
Digital Government: Managing Public Sector Reform in the Digital Era (Routledge Masters in Public Management)
by Miriam LipsDigital Government: Managing Public Sector Reform in the Digital Era presents a public management perspective on digital government and technology-enabled change in the public sector. It incorporates theoretical and empirical insights to provide students with a broader and deeper understanding of the complex and multidisciplinary nature of digital government initiatives, impacts and implications. The rise of digital government and its increasingly integral role in many government processes and activities, including overseeing fundamental changes at various levels across government, means that it is no longer perceived as just a technology issue. In this book Miriam Lips provides students with practical approaches and perspectives to better understand digital government. The text also explores emerging issues and barriers as well as strategies to more effectively manage digital government and technology-enabled change in the public sector. Digital Government is the ideal book for postgraduate students on courses in public administration, public management, public policy, political science and international relations, and e-government. It is also suitable for public service managers who are experiencing the impact of digital technology and data in the public sector.
Digital Government: Managing Public Sector Reform in the Digital Era (Routledge Masters in Public Management)
by Miriam LipsDigital Government: Managing Public Sector Reform in the Digital Era presents a public management perspective on digital government and technology-enabled change in the public sector. It incorporates theoretical and empirical insights to provide students with a broader and deeper understanding of the complex and multidisciplinary nature of digital government initiatives, impacts and implications. The rise of digital government and its increasingly integral role in many government processes and activities, including overseeing fundamental changes at various levels across government, means that it is no longer perceived as just a technology issue. In this book Miriam Lips provides students with practical approaches and perspectives to better understand digital government. The text also explores emerging issues and barriers as well as strategies to more effectively manage digital government and technology-enabled change in the public sector. Digital Government is the ideal book for postgraduate students on courses in public administration, public management, public policy, political science and international relations, and e-government. It is also suitable for public service managers who are experiencing the impact of digital technology and data in the public sector.
Digital Government: Leveraging Innovation to Improve Public Sector Performance and Outcomes for Citizens
by Svenja Falk, Andrea Römmele and Michael SilvermanThis book focuses on the implementation of digital strategies in the public sectors in the US, Mexico, Brazil, India and Germany. The case studies presented examine different digital projects by looking at their impact as well as their alignment with their national governments’ digital strategies. The contributors assess the current state of digital government, analyze the contribution of digital technologies in achieving outcomes for citizens, discuss ways to measure digitalization and address the question of how governments oversee the legal and regulatory obligations of information technology. The book argues that most countries formulate good strategies for digital government, but do not effectively prescribe and implement corresponding policies and programs. Showing specific programs that deliver results can help policy makers, knowledge specialists and public-sector researchers to develop best practices for future national strategies.
Digital Government: Technology and Public Sector Performance
by Darrell M. WestFew developments have had broader consequences for the public sector than the introduction of the Internet and digital technology. In this book, Darrell West discusses how new technology is altering governmental performance, the political process, and democracy itself by improving government responsiveness and increasing information available to citizens. Using multiple methods--case studies, content analysis of over 17,000 government Web sites, public and bureaucrat opinion survey data, an e-mail responsiveness test, budget data, and aggregate analysis--the author presents the most comprehensive study of electronic government ever undertaken. Among other topics, he looks at how much change has taken place in the public sector, what determines the speed and breadth of e-government adoption, and what the consequences of digital technology are for the public sector. Written in a clear and analytical manner, this book outlines the variety of factors that have restricted the ability of policy makers to make effective use of new technology. Although digital government offers the potential for revolutionary change, social, political, and economic forces constrain the scope of transformation and prevent government officials from realizing the full benefits of interactive technology.
Digital Government: Technology and Public Sector Performance (PDF)
by Darrell M. WestFew developments have had broader consequences for the public sector than the introduction of the Internet and digital technology. In this book, Darrell West discusses how new technology is altering governmental performance, the political process, and democracy itself by improving government responsiveness and increasing information available to citizens. Using multiple methods--case studies, content analysis of over 17,000 government Web sites, public and bureaucrat opinion survey data, an e-mail responsiveness test, budget data, and aggregate analysis--the author presents the most comprehensive study of electronic government ever undertaken. Among other topics, he looks at how much change has taken place in the public sector, what determines the speed and breadth of e-government adoption, and what the consequences of digital technology are for the public sector. Written in a clear and analytical manner, this book outlines the variety of factors that have restricted the ability of policy makers to make effective use of new technology. Although digital government offers the potential for revolutionary change, social, political, and economic forces constrain the scope of transformation and prevent government officials from realizing the full benefits of interactive technology.
Digital Government At Work: A Social Informatics Perspective
by Ian McLoughlin Rob Wilson Mike MartinOver the past decade, putting public services on-line has been a focus of huge policy and financial investments aimed at providing more joined-up service delivery. For some this is part of a transformation that is bringing about a new era of integrated digital government. For others digitalization means threats to privacy and security and a strengthening of bureaucracy. In the UK and beyond, front-line service providers and citizens have been slow to take up digital services whilst major projects have floundered. This book takes a fresh look at this vital area for public policy and practice. Informed by over ten years of original research on the 'inside' of projects to put local services on-line, the authors combine cross-disciplinary insights to provide a new social informatics perspective on digital government. Experiences in areas such as health and social care are used to illustrate the dangers of 'over-integration' when key decisions are left to system designers, as they seek to integrate information in centralized systems. The authors argue for a new 'architectural discourse' to change the way that systems are deployed, evolve, and are governed. This leads to the conclusion that increased coordination of public services in a digital economy is better achieved through federated rather than integrated services that recognize the infrastructural nature of information systems and the essential role of co-production in their future evolution
Digital Government Excellence: Lessons from Effective Digital Leaders (Wiley CIO)
by Siim SikkutHow to lead the digital transformation of governments Digital Government Excellence: Lessons from Effective Digital Leaders delivers a fascinating treatment of digital leadership as governments around the world start or restart the digital transformation of their work and service delivery. The author provides a playbook on how to achieve digital excellence via interviews with 20 remarkable digital government leaders from around the world. Each one offers insights on strategies for how to incorporate the best of digital into public services and practical tips on leading digital reforms and delivery teams. The book also: Explores how to begin the task of making all of government to "go digital" or go deeper and bolder in this direction, including the first steps and beyond Highlights leadership styles and practices for effective and lasting delivery of digital strategies and reforms Provides food for thought about what it takes to be an impactful digital transformation leader – in government and beyond The book is ideal for Chief Digital/Information/Technology Officers or digital agency leaders in public service. Digital Government Excellence is also an indispensable resource for any practitioner, policymaker or political leader in governments at any level, as well as any student or advisor of governments looking into how to deliver digital transformation in the public sector.