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Managing Information: Core Management
by Diana Bedward John StredwickThe authors focus on the following topics:Information Systems*Contribution of IS/IT to organisations*Systems concepts and attributes*Planning, reviewing and controlling with IS*Serving the end user - spreadsheets, databases, e-mail and DTP*Software application for HR and other areas*Legislation and SecurityFinance*Sources and application of funds*Accounting documentation - cash statements, profit and loss accounts, balance sheets*Interpretation of accounts - management ratios*Costing and budgetingStatistics*Sources and uses of statistics*Presentation of statistics*Interpretation - measures of average, measures of distribution, correlation, time series, index numbers, significance tests*Use of current software for computation of statistics
Managing Information: Core Management
by Diana Bedward John StredwickThe authors focus on the following topics:Information Systems*Contribution of IS/IT to organisations*Systems concepts and attributes*Planning, reviewing and controlling with IS*Serving the end user - spreadsheets, databases, e-mail and DTP*Software application for HR and other areas*Legislation and SecurityFinance*Sources and application of funds*Accounting documentation - cash statements, profit and loss accounts, balance sheets*Interpretation of accounts - management ratios*Costing and budgetingStatistics*Sources and uses of statistics*Presentation of statistics*Interpretation - measures of average, measures of distribution, correlation, time series, index numbers, significance tests*Use of current software for computation of statistics
Managing Information
by David A Wilson'Managing Information' describes how successful organizations make best use of information and knowledge - the key resources in business. It explains why information technology is essential for the management of business processes, and should be central to any business strategy. This updated edition provides a compelling rationale for organizations to use appropriate systems, and for individuals to acquire the skills to manage and use the systems. It describes how computer systems continue to evolve to meet business needs, and provides examples and exercises to help readers develop their skills. There is a new emphasis on the Internet - how to use it to keep up to date with the latest business issues, and how teams can communicate and collaborate with intranets.All of the most common sub-systems are described and explained, including Enterprise Resource Planning (ERP), Business-to-Business (B2B), Business-to-Consumer (B2C), Supply Chain Management (SCM), Customer Relationship Management (CRM) and Enterprise Application Integration (EAI). The latest developments are described, including services available through the Internet from Application Service Providers (ASP), collaborative commerce and Business Process Management (BPM).There are introductory and more advanced computer exercises to consolidate learning and demonstrate how to acquire, store, organize and present information, using Word, Excel, PowerPoint and Explorer.
Managing Information
by David A Wilson'Managing Information' describes how successful organizations make best use of information and knowledge - the key resources in business. It explains why information technology is essential for the management of business processes, and should be central to any business strategy. This updated edition provides a compelling rationale for organizations to use appropriate systems, and for individuals to acquire the skills to manage and use the systems. It describes how computer systems continue to evolve to meet business needs, and provides examples and exercises to help readers develop their skills. There is a new emphasis on the Internet - how to use it to keep up to date with the latest business issues, and how teams can communicate and collaborate with intranets.All of the most common sub-systems are described and explained, including Enterprise Resource Planning (ERP), Business-to-Business (B2B), Business-to-Consumer (B2C), Supply Chain Management (SCM), Customer Relationship Management (CRM) and Enterprise Application Integration (EAI). The latest developments are described, including services available through the Internet from Application Service Providers (ASP), collaborative commerce and Business Process Management (BPM).There are introductory and more advanced computer exercises to consolidate learning and demonstrate how to acquire, store, organize and present information, using Word, Excel, PowerPoint and Explorer.
Managing Human Resources
by Alan Cowling Chloe MailerThis is the third edition of a book which has gained wide acceptance in universities and colleges for use on advanced courses in human resource management. Written by a team of recognized experts in thier field, it combines a high academic standard with an applied approach to the challenges facing managers today, which will appeal to both line mangers and human resource managers.
Managing Human Resources
by Alan Cowling Chloe MailerThis is the third edition of a book which has gained wide acceptance in universities and colleges for use on advanced courses in human resource management. Written by a team of recognized experts in thier field, it combines a high academic standard with an applied approach to the challenges facing managers today, which will appeal to both line mangers and human resource managers.
Managing Financial Resources
by Mick Broadbent John CullenManaging Financial Resources addresses the complicated issues of financial planning and control. These include performance measures and cost analysis, methods of improving profitability and techniques of financial monitoring and control. Real examples and case studies are used throughout to illustrate points in a practical context.All chapters have been updated and new material has been added to extend the original text in areas such as public sector management issues, audit commission, capital investment decisions, stakeholder analysis for published reports and accounts, performance measurement, outsourcing, new developments in the public sector and transfer pricing.This book is based on the Management Charter Initiative's Occupational Standards for Management NVQs and SVQs at level 4. It is particularly suitable for managers on the Diploma in Management or part 1 of the Postgraduate Diploma, especially those accredited by the Chartered Management Institute and Edexcel but this also a useful text for practicing managers and those individuals studying for a MBA.
Managing Financial Resources
by Mick Broadbent John CullenManaging Financial Resources addresses the complicated issues of financial planning and control. These include performance measures and cost analysis, methods of improving profitability and techniques of financial monitoring and control. Real examples and case studies are used throughout to illustrate points in a practical context.All chapters have been updated and new material has been added to extend the original text in areas such as public sector management issues, audit commission, capital investment decisions, stakeholder analysis for published reports and accounts, performance measurement, outsourcing, new developments in the public sector and transfer pricing.This book is based on the Management Charter Initiative's Occupational Standards for Management NVQs and SVQs at level 4. It is particularly suitable for managers on the Diploma in Management or part 1 of the Postgraduate Diploma, especially those accredited by the Chartered Management Institute and Edexcel but this also a useful text for practicing managers and those individuals studying for a MBA.
Managing Finance
by D. CrowtherManaging Finance is developed from tried and tested materials that are easy to read and work is written from a managerial perspective for general managers on executive or MBA courses. The text focuses on accounting from the viewpoint of the needs of managers for financial information and understanding. Scenarios and examples are included that demonstrate a socially responsible approach.Business Scenarios are presented at the opening of each chapter and this is then used to explore the topics covered given at the start of the chapter. This approach is very appealing to people with business experienceThere is supplementary material with this text for the website with additional exercises, cases, multiple choice questions, Powerpoint presentations, and tutorial material. This will be kept up-to-date and provide links to other resources.
Managing Finance
by D. CrowtherManaging Finance is developed from tried and tested materials that are easy to read and work is written from a managerial perspective for general managers on executive or MBA courses. The text focuses on accounting from the viewpoint of the needs of managers for financial information and understanding. Scenarios and examples are included that demonstrate a socially responsible approach.Business Scenarios are presented at the opening of each chapter and this is then used to explore the topics covered given at the start of the chapter. This approach is very appealing to people with business experienceThere is supplementary material with this text for the website with additional exercises, cases, multiple choice questions, Powerpoint presentations, and tutorial material. This will be kept up-to-date and provide links to other resources.
Management of Sports Development
by Vassil GirginovManagement of Sports Development is the first book to offer a holistic approach to a field which has been growing in importance for some years. Although many books exist on various aspects of development, never before has there been a text which addresses the process of development in such a comprehensive manner. This book offers eveything needed to develop an understanding of the process of sports development. The book provides comprehensive coverage of the major themes in the process of sports development with contributions from an internationally renowned author team. These themes include: models of sports development funding of sports development mega sporting events networks and partnerships in sports development sports development and social change It is also supplemented with a dedicated accompanying website featuring updates and extra material. This accessible book is essential reading for students or lecturers in the field of sports development and is set to be a vital contribution to the literature in this area.
Management of Sports Development
by Vassil GirginovManagement of Sports Development is the first book to offer a holistic approach to a field which has been growing in importance for some years. Although many books exist on various aspects of development, never before has there been a text which addresses the process of development in such a comprehensive manner. This book offers eveything needed to develop an understanding of the process of sports development. The book provides comprehensive coverage of the major themes in the process of sports development with contributions from an internationally renowned author team. These themes include: models of sports development funding of sports development mega sporting events networks and partnerships in sports development sports development and social change It is also supplemented with a dedicated accompanying website featuring updates and extra material. This accessible book is essential reading for students or lecturers in the field of sports development and is set to be a vital contribution to the literature in this area.
Management and Marketing of Services
by Peter Mudie Angela CottamThis second edition of The Management and Marketing of Services builds on the success of the first edition and now includes increased coverage of many key areas, extensive examples and case studies. This second edition looks closely at relationship marketing and public sector issues as well as providing expanded sections on: the definition of services, expectations, competitive advantage, pricing of services, segmentation/positioning of services, the service encounter and service employees. The Management and Marketing of Services is a highly accessible text ideal for practitioners and students looking for a comprehensive treatment of this subject area.
Management and Marketing of Services
by Peter Mudie Angela CottamThis second edition of The Management and Marketing of Services builds on the success of the first edition and now includes increased coverage of many key areas, extensive examples and case studies. This second edition looks closely at relationship marketing and public sector issues as well as providing expanded sections on: the definition of services, expectations, competitive advantage, pricing of services, segmentation/positioning of services, the service encounter and service employees. The Management and Marketing of Services is a highly accessible text ideal for practitioners and students looking for a comprehensive treatment of this subject area.
Light and Heavy Vehicle Technology
by M J NunneyLight and Heavy Vehicle Technology, Fourth Edition, provides a complete text and reference to the design, construction and operation of the many and varied components of modern motor vehicles, including the knowledge needed to service and repair them. This book provides incomparable coverage of both cars and heavier vehicles, featuring over 1000 illustrations.This new edition has been brought fully up to date with modern practices and designs, whilst maintaining the information needed to deal with older vehicles. Two entirely new sections of the book provide a topical introduction to alternative power sources and fuels, and battery-electric, hybrid and fuel-cell vehicles. More information on the latest developments in fuel injection, diesel engines and transmissions has also been added. An expanded list of technical abbreviations now contains over 200 entries – a useful resource for professional technicians in their day-to-day work.This book is an essential textbook for all students of automotive engineering, particularly on IMI / C&G 4000 series and BTEC courses and provides all the underpinning knowledge required for NVQs to level 3. By bridging the gap between basic and more advanced treatments of the subject, it also acts as a useful source of information for experienced technicians and technically minded motorists, and will help them to improve their knowledge and skills.
Light and Heavy Vehicle Technology
by M J NunneyLight and Heavy Vehicle Technology, Fourth Edition, provides a complete text and reference to the design, construction and operation of the many and varied components of modern motor vehicles, including the knowledge needed to service and repair them. This book provides incomparable coverage of both cars and heavier vehicles, featuring over 1000 illustrations.This new edition has been brought fully up to date with modern practices and designs, whilst maintaining the information needed to deal with older vehicles. Two entirely new sections of the book provide a topical introduction to alternative power sources and fuels, and battery-electric, hybrid and fuel-cell vehicles. More information on the latest developments in fuel injection, diesel engines and transmissions has also been added. An expanded list of technical abbreviations now contains over 200 entries – a useful resource for professional technicians in their day-to-day work.This book is an essential textbook for all students of automotive engineering, particularly on IMI / C&G 4000 series and BTEC courses and provides all the underpinning knowledge required for NVQs to level 3. By bridging the gap between basic and more advanced treatments of the subject, it also acts as a useful source of information for experienced technicians and technically minded motorists, and will help them to improve their knowledge and skills.
Leisure Marketing
by Susan Horner John SwarbrookeDivided into nine parts, Leisure Marketing: a global perspective guides the reader through leisure and marketing concepts, the marketing mix, key issues in different sectors, topical issues (such as globalisation, marketing research and ethics, for example branding and environmental issues), and the future of leisure marketing. A section of the book is devoted entirely to international case studies, which illustrate and highlight key themes and issues raised throughout in order to facilitate learning. Example of international cases used are: Disneyland Resort, Paris: The Marketing Mix Manchester United Football Club: Marketing the Brand The Growth of the Online Retail Travel Market Hilton Head Island, USA: The Leisure Island for Golf and Leisure Shopping Health, Leisure and Tourism Marketing including Spa Hotels, Health Clubs and lake Resorts. This book combines real world experience with a solid theoretical framework. It is essential reading for anyone studying, teaching or working in marketing in the leisure industry.
Leisure Marketing
by Susan Horner John SwarbrookeDivided into nine parts, Leisure Marketing: a global perspective guides the reader through leisure and marketing concepts, the marketing mix, key issues in different sectors, topical issues (such as globalisation, marketing research and ethics, for example branding and environmental issues), and the future of leisure marketing. A section of the book is devoted entirely to international case studies, which illustrate and highlight key themes and issues raised throughout in order to facilitate learning. Example of international cases used are: Disneyland Resort, Paris: The Marketing Mix Manchester United Football Club: Marketing the Brand The Growth of the Online Retail Travel Market Hilton Head Island, USA: The Leisure Island for Golf and Leisure Shopping Health, Leisure and Tourism Marketing including Spa Hotels, Health Clubs and lake Resorts. This book combines real world experience with a solid theoretical framework. It is essential reading for anyone studying, teaching or working in marketing in the leisure industry.
Leadership and Management in Organisations
by ElearnJohn Kotter of the Harvard Business School is one of a number of experts who believe that organisations are over managed and under led, at least partially because people do not appreciate the differences between management and leadership. We start this book by challenging mental models of leadership and management. Agility has become a prerequisite for organisations in a business environment that is characterised by change. Two trends in particular have been evident. First hierarchical systems of management are yielding to a “new leadership” movement which has at its core shared vision and individual empowerment in place of consistency and control. Second, leadership is no longer the preserve of those in positions in the management hierarchy. Increasingly it is dispersed through the organisation. By developing awareness of these and other influential trends, those who have a responsibility for leading and managing in some form will be better equipped to flex their style and to play the diverse roles required of the managerial leader in contemporary organisations.
Leadership and Management in Organisations
by ElearnJohn Kotter of the Harvard Business School is one of a number of experts who believe that organisations are over managed and under led, at least partially because people do not appreciate the differences between management and leadership. We start this book by challenging mental models of leadership and management. Agility has become a prerequisite for organisations in a business environment that is characterised by change. Two trends in particular have been evident. First hierarchical systems of management are yielding to a “new leadership” movement which has at its core shared vision and individual empowerment in place of consistency and control. Second, leadership is no longer the preserve of those in positions in the management hierarchy. Increasingly it is dispersed through the organisation. By developing awareness of these and other influential trends, those who have a responsibility for leading and managing in some form will be better equipped to flex their style and to play the diverse roles required of the managerial leader in contemporary organisations.
Knowledge Management in Theory and Practice
by Kimiz DalkirFirst published in 2011. Routledge is an imprint of Taylor & Francis, an informa company.
Knowledge Management in Theory and Practice
by Kimiz DalkirFirst published in 2011. Routledge is an imprint of Taylor & Francis, an informa company.
Introduction to Tourism
by Leonard J Lickorish Carson L JenkinsAn Introduction to Tourism is the essential guide to the tourism industry. It provides a comprehensive and authoritative introduction to all facets of tourism including:the history of tourism; factors influencing the tourism industry; tourism in developing countries; sustainable tourism; forecasting future trends. Tourism has changed radically in recent years with the onset of many technological and economic changes and an ever increasing concern for the environment. This book provides a down-to-earth introduction to this complex and multi-faceted industry.This invaluable introduction is written for all students of tourism and all those involved in the industry who want to know more about the structure, component activities and environment within which they work.
Introduction to Tourism
by Leonard J Lickorish Carson L JenkinsAn Introduction to Tourism is the essential guide to the tourism industry. It provides a comprehensive and authoritative introduction to all facets of tourism including:the history of tourism; factors influencing the tourism industry; tourism in developing countries; sustainable tourism; forecasting future trends. Tourism has changed radically in recent years with the onset of many technological and economic changes and an ever increasing concern for the environment. This book provides a down-to-earth introduction to this complex and multi-faceted industry.This invaluable introduction is written for all students of tourism and all those involved in the industry who want to know more about the structure, component activities and environment within which they work.
Introduction to Marketing Concepts
by Graeme Drummond John EnsorWritten in a user-friendly way to ensure the information is accessible, Introduction to Marketing Concepts is ideally suited to students that are faced with time-pressures yet need to gain a comprehensive understanding of the main concepts of marketing.The authors focus only on the points that are needed to be able to understand the theory, without the entanglement of additional information. This ensures students do not have to wade through non-essential information to get to grips with the subject. A balance between basic marketing and strategic concepts makes it suitable for all levels. Each chapter contains a series of vignettes to illustrate the theory, with e-marketing perspective evident throughout and a Web-based resource that accompanies the text.