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The Seven Virtues of Highly Compassionate People: Tools for Cultivating a Life of Harmony and Joy
by Nancy Guerra Kirk R. WilliamsWhat are the practical implications of truly caring about yourself and others, of approaching each day with an open mind, an open heart, and a desire to reduce the suffering of all living beings? Can we learn compassion as a way of life, as an antidote to violence and cruelty? In The Seven Virtues of Highly Compassionate People, social scientists Nancy Guerra and Kirk R. Williams provide easy-to-follow steps to help you understand the what, the why, and the how of compassion. They bring together cutting-edge research, inspiring spiritual teachings, and their own life experiences to help you bring compassion front and center in your life. Not only is compassion good for you and those around you, but it is the key to a more peaceful and just world.“The Open Access version of this book, available at http://www.taylorfrancis.com, has been made available under a Creative Commons [Attribution-Non Commercial-No Derivatives (CC-BY-NC-ND)] 4.0 license. Funded by The Living Peace Foundation.”
Great Estates: Models for modern placemaking
by Peter Murray Sarah YatesThe only book that brings together all London’s historic and contemporary Great Estates - documents a remarkable history, unique to England but with lessons for landowners and communities around the world. - Shows how they shape the way development takes place in England – providing essential lessons to all those wishing to understand city planning, whether practitioners or academics. - Provides a model example of corporate modernisation following the impact of leasehold reform. Much of the story of London's development can be traced through the historic ownership of large pieces of land which, through the ongoing ownership of freehold assets and their lease terms, have created a resilient cycle of change and renewal. Today this long-term attitude to investment, development and management has influenced the development of new large-scale and mixed-use areas of the capital, such as King's Cross, Canary Wharf, and the Olympic Park. This book provides a comprehensive picture on all of London’s historic and contemporary estates, and sets out what we can learn from them on the most successful principles of placemaking for the future. Part retrospective, part forward-looking, the book will provide lessons on place-shaping, management and stewardship, for global cities looking to learn from this unique London model.
Making Space for Cultural Equality in Educational Leadership: School Ethos and Postcolonial Pedagogy (Routledge Research in Decolonizing Education)
by Mathew BarnardThis book foregrounds postcolonial theory as a lens through which to explore the concept of ‘global heritage’ and argues that the meso-level spaces of institutional ethos and cultural pedagogy must take an active role in the pursuit of cultural equality. Through interviews and accounts of observational, empirical data, chapters draw attention to how the cultural capital of Global Majority students is institutionally positioned as a racialised and inferior cultural capital that is constantly required to ‘prove itself’ in the Western school. Ultimately, the book contributes to international discussion on decolonising education and the spaces within in order to enact change, further the field, and more precisely to recognise the importance of global heritage as vital to a transformative understanding of the West’s cultural identity within a globalised world. This book will appeal to scholars, researchers and post-graduate researchers in the fields of multicultural education, school leadership, management and administration, and education policy and politics more broadly. Those interested in social justice, ideas of cultural and racial equality, and the sociology of education more broadly will also benefit from the volume.
Making Space for Cultural Equality in Educational Leadership: School Ethos and Postcolonial Pedagogy (Routledge Research in Decolonizing Education)
by Mathew BarnardThis book foregrounds postcolonial theory as a lens through which to explore the concept of ‘global heritage’ and argues that the meso-level spaces of institutional ethos and cultural pedagogy must take an active role in the pursuit of cultural equality. Through interviews and accounts of observational, empirical data, chapters draw attention to how the cultural capital of Global Majority students is institutionally positioned as a racialised and inferior cultural capital that is constantly required to ‘prove itself’ in the Western school. Ultimately, the book contributes to international discussion on decolonising education and the spaces within in order to enact change, further the field, and more precisely to recognise the importance of global heritage as vital to a transformative understanding of the West’s cultural identity within a globalised world. This book will appeal to scholars, researchers and post-graduate researchers in the fields of multicultural education, school leadership, management and administration, and education policy and politics more broadly. Those interested in social justice, ideas of cultural and racial equality, and the sociology of education more broadly will also benefit from the volume.
US Media and Diversity: Representation, Dissemination, and Effects (ISSN)
by Travis L. DixonThis volume fully illuminates the role of diversity in media representation, dissemination, and effects across various platforms, including social media. Against a backdrop of shifting demographics and increasing diversity, the book highlights the implications for media consumption patterns and explores the simultaneous rise in online hate.Organized into three thematic sections, the book first centers people of color in the discussion of media stereotypes and identity, considering the impact of technology on such identities. This volume then moves to analyze the news media, and how stereotypes are presented and perpetuated, before focusing on paradigm shifts brought on by critical media effects and counter-stereotyping research. The empirical studies and theoretical analyses push readers to imagine better how Communication scholars can advance this essential work at a precarious time in history.Budding and senior scholars interested in understanding stereotypical media representations and effects will gain insights from this critical and timely book, and it will interest those working in the areas of media and communication, media representation, social justice, diversity and inclusion, media sociology, social media, and journalism.
US Media and Diversity: Representation, Dissemination, and Effects (ISSN)
by Travis L. Dixon Dana MastroThis volume fully illuminates the role of diversity in media representation, dissemination, and effects across various platforms, including social media. Against a backdrop of shifting demographics and increasing diversity, the book highlights the implications for media consumption patterns and explores the simultaneous rise in online hate.Organized into three thematic sections, the book first centers people of color in the discussion of media stereotypes and identity, considering the impact of technology on such identities. This volume then moves to analyze the news media, and how stereotypes are presented and perpetuated, before focusing on paradigm shifts brought on by critical media effects and counter-stereotyping research. The empirical studies and theoretical analyses push readers to imagine better how Communication scholars can advance this essential work at a precarious time in history.Budding and senior scholars interested in understanding stereotypical media representations and effects will gain insights from this critical and timely book, and it will interest those working in the areas of media and communication, media representation, social justice, diversity and inclusion, media sociology, social media, and journalism.
5S Made Easy: A Step-by-Step Guide to Implementing and Sustaining Your 5S Program
by David ViscoFor decades, 5S practitioners have struggled with exactly how to implement and sustain a 5S program in their workplaces
Fundamentals of Clinical Psychopharmacology
by Peter Whelan Peter Lydyard Michael FangerThis book provides up-to-date, evidence-based and unbiased information about psychopharmacology. It spans the range of the discipline, from mode of action and side effects of drugs to meta-analyses of clinical trials. This latest edition is fully updated and provides the key facts about currently used psychotropic drugs, set in the context of the neuroscience of the disorders they treat. It also includes a new chapter on the principles of psychiatric prescribing. Key references are provided at the end of each chapter along with suggestions for further reading.
Forensic Toxicology: Mechanisms and Pathology
by Robert H. Powers Dorothy E. DeanDesigned for graduate and advanced undergraduate courses, this book goes beyond the simple analysis of naming a drug or toxin, taking a mechanistic approach to their effects on the body. It provides an understanding of the mechanisms of action of drugs and toxins as well as their physiologic and pathologic consequences on the affected organ system. Case histories, photographs of gross pathology, and photomicrographs further illustrate the processes and effects of toxic substances on the body.
Government Anti-Corruption Strategies: A Cross-Cultural Perspective
by Yahong Zhang Cecilia LavenaThis book is designed to help students, researchers, and practitioners understand public corruption and anti-corruption practices from an international perspective. It describes the problems governments face in dealing with public corruption, outlines strategies that have and have not been implemented by the government, and explains why some countries have achieved great success with handling corruption and why others still struggle to do so. It contains useful knowledge about public corruption and strategic approaches to preventing, reducing, and combating corruption.
The Art of Consultative Selling in IT: Taking Blue Ocean Strategy a Step Ahead
by Venkatesh UpadristaIf IT companies seek to differentiate themselves from the competition, they must turn to consultative selling. Consultative selling is analyzing the needs and challenges of your customers and selling unique services that enable your customers to reduce costs, increase profits, and improve overall business performance. The Art of Consultative Selling in IT provides a practical framework for becoming a successful consultative seller and shows how to use the blue ocean strategy to identify opportunities in areas where there is no competition.The first section discusses the advantages of consultative selling and explores the concepts of blue oceans. In blue oceans, demand is created rather than fought over. Competition is irrelevant because the rules of the game are waiting to be established. The author explains how you can use consultative selling techniques to create your own blue oceans of unknown market space, where opportunities for growth are both rapid and profitable.In the second section, the author defines the consultative selling framework (CSF). This framework is based on proven processes, best practices, and real-time case studies to make consultative selling a reality. It provides clear guidelines for understanding your customer‘s current landscape and challenges, owning its priorities, and helping it to achieve its short-term and long-term goals. The author explains how to use CSF to generate innovative ideas and present them to your customer through profit improvement or efficiency improvement proposals.The book concludes with examples of several innovative business improvement ideas that you can present to your customers, including Agile project management, master data management (MDM), application portfolio rationalization, and business process management (BPM). The author discusses the benefits of each methodology and lists the trigger points to think about when deciding whether the methodolo
Forensic Biology
by Richard LiFocusing on forensic serology and forensic DNA analysis, this book introduces students to the methods and techniques utilized by forensic biology laboratories. Using schematic illustrations to clarify concepts, this second edition explores the latest DNA profiling tools, contains three new chapters, and provides 200 new images. It also includes new tables for many chapters. Covering the full scope of forensic biology, the book uses an accessible style designed to enhance students education and training so they are prepared, both in the laboratory and in the field.
Building a Global Learning Organization: Using TWI to Succeed with Strategic Workforce Expansion in the LEGO Group
by Patrick Graupp Gitte Jakobsen John VellemaBuilding a Global Learning Organization: Using TWI to Succeed with Strategic Workforce Expansion in the LEGO Group describes how a multinational company developed a global structure for learning based on the TWI (Training Within Industry) program to create and sustain standardized work across multiple language and cultural platforms. In this book, Shingo Prize-winning author Patrick Graupp collaborates with two practitioners who performed the planning and implementation of the LEGO Group‘s worldwide Learning Organization.The book outlines the organizational and planning models used by the LEGO Group to create the internal ability to give and receive tacit skills and knowledge. Describing how and why TWI is used as the foundation for success in knowledge transfer across diverse languages and cultures, it provides step-by-step guidance on how to establish a solid organizational foundation for your own Learning Organization.Providing expert insight into the work of culture change, the book explains how to work with people to create motivation for moving to a new system of learning. It details the critical elements that made the implementation at the LEGO Group a success, identifies the stumbling blocks they encountered along the way, and explains how they were overcome. Case studies describe in detail what these efforts looked and felt like in actual application.The TWI program has long been recognized for its ability to generate results. After reading this book, you will gain valuable insight into how your organization whether large or small, national or international can integrate this timeless tool into your operating structure and your daily culture.
ENOVALE: How to Unlock Sustained Innovation Project Success
by Greg McLaughlin Vinny CaraballoManagement Extra brings all the best management thinking together in one package. These are practical training suitable for Diploma level qualifications in management. They are ideal for delivering management development workshops courses at a range of levels.This Facilitator's Guide fully details the books in the series and how to use them to deliver management courses effectively, efficiently and to meet awarding body criteria.
Mistake Proofing for Lean Healthcare (Lean Tools for Healthcare Series)
by Samuel Carlson Maura MayThe principles of mistake proofing, long used to eliminate errors and defects across a range of industries, are now being applied in healthcare organizations around the world to help ensure patient safety, improve services, and eliminate waste.Mistake Proofing for Lean Healthcare is based on the definitive mistake-proofing philosophy and system developed by Shigeo Shingo. This reader-friendly book introduces the main concepts and benefits of mistake proofing in healthcare and highlights common reasons that errors and defects occur. It also explains how to catch errors before they become defects, using the concept of source inspection, so you can ensure quality before a process is performed instead of afterward. When systematically used, the mistake-proofing approach explained in this book will help you:Create safer, more reliable, and more effective healthcare services for both patients and staffEstablish a culture in which mistakes and the conditions that cause them are readily surfaced so they can be correctedLay the foundation for processes that flow smoothly, without disruptionEliminate rework, waste, and the need for extra resources and suppliesPresenting real-world healthcare examples, the book shows different types of mistake-proofing devices and methods (poka-yoke) that provide feedback quickly and automatically to prevent errors and defects.The book is part of the Lean Healthcare Series and is designed for individual or group learning. Each chapter includes reflection questions to facilitate understanding and stimulate discussion and action.
Lean Waste Stream: Reducing Material Use and Garbage Using Lean Principles
by Marc JensenThe fact that a process produces garbage is a testament to design inefficiency, and this book explains how to use the nature of that garbage to pinpoint and eliminate those inefficiencies. Lean Waste Stream: Reducing Material Use and Garbage Using Lean Principles supplies an unprecedented look at how to address business waste in a manner that will improve your organization‘s environmental and financial performance.Tackling the problem of business garbage from a Lean perspective, the book maintains a focus on how to minimize garbage in ways that cut costs. It considers the problem of garbage in terms of transportation, inventory, and labor costs with an effort to connect reductions in garbage production at all stages with lower operating costs and improved productivity.Explaining how to use garbage analysis as a tool to identify the problems in process flow that produced the garbage, this book describes how to look downstream for options to reuse, repurpose, and recycle garbage to minimize landfill impact and costs. The text includes practical exercises with step-by-step instructions, as well as real-world examples that illustrate how specific wastes have been dealt with profitably by various organizations.
Civilian Oversight of Police: Advancing Accountability in Law Enforcement (Advances in Police Theory and Practice)
by Tim Prenzler Garth Den HeyerExploring the complex and controversial topic of civilian oversight of police, this book analyzes the issues and debates entailed by civilian oversight by using worldwide perspectives, in-depth case studies, and a wealth of survey data. It integrates and summarizes decades of research from many locations around the globe to present a best practices model for managing police conduct. It also describes the impact of oversight agencies on police policy, including innovative means by which agencies can work with police departments to improve police conduct.
The Basics of Project Evaluation and Lessons Learned
by Michael E. Thase Raymond W. Lam Willis H. Thomas David J. NuttFor some organizations, Lessons Learned (LL) is an informal process of discussing and recording project experiences during the closure phase. For others, LL is a formal process that occurs at the end of each phase of a project. Regardless of when they are performed, if you are a project team member, chances are you will soon be required to present an evaluation of your project using Lessons Learned.Presenting new information that updates the award-winning first edition, The Basics of Project Evaluation and Lessons Learned, Second Edition supplies practical guidance on conducting project Lessons Learned. The first edition won the Project Management Institute's (PMI®) David I. Cleland Project Management Literature Award. Following in the footsteps of its popular predecessor, this second edition provides an easy-to-follow, systematic approach to conducting Lessons Learned on a project. Updated to align with the PMBOK® Guide, Fifth Edition Includes three new chapters—PRINCE2®, Agile Retrospectives, and Knowledge Transfer— in response to information requests from readers of the first edition from around the world Enhanced with valuable new resources in the Project Evaluation Resource Kit (PERK) found on the downloadable resources, including a fully functional MS Access Lessons Learned Database The research in this book is based on four years of doctoral dissertation research and is supported by renowned experts in the field of evaluation. The concepts covered are applicable to all types of organizations that implement projects and need to conduct Lessons Learned.Providing tools and techniques for active engagement, the text is founded on the principles of conducting project evaluations as recommended by the Project Management Institute (PMI), the world’s leading not-for-profit membership association for the project management profession, and PRINCE2® (Project in Controlled Environments version 2), a major governing body of project management.Simplifying and formalizing the methodology of conducting LL in projects, the contents of this book will help organizations, large and small, more effectively implement processes and systems to support effective LL. The text is supported by a Project Evaluation Resource Kit (PERK), which is found in the downloadable resources.
Beyond the Days of the Giants: Solving the Crisis of Growth and Succession in Today's CPA Firms
by Paul D. FisherDuring the next 10 years, an estimated 40-50 percent of the partners in public accounting firms will retire. This exodus will place an enormous intellectual and financial strain on firms as they scramble to train and promote new partners, retire the existing ones in an orderly manner, and find the profitability to do so in extraordinarily lean economic times. Beyond the Days of the Giants: Solving the Crisis of Growth and Succession in Today‘s CPA Firms is a practical, readable implementation guide for your firm to use during this next critical decade. It gives step-by-step guidance on how to:Create a growth culture founded in practitioner-led value creation,Build a no-new-cost practice system to operate within it , andRenew practitioner accountability, not to disappearing Giant-centered value creation systems, but to evidence-based value management practiceled by our New Giants.
Value Analysis and Engineering Reengineered: The Blueprint for Achieving Operational Excellence and Developing Problem Solvers and Innovators
by Abate O. KassaBy mastering the re-engineered value analysis & value engineering (VA/VE) problem-solving value methodology outlined in this book, any organization will be able to self-diagnose problems and self-discover solutions. The book is the product of Abate Kassa's dual lenses of experience and research over four decades. The book updates and upgrades VA/VE by integrating popular improvement methodologies, including Six Sigma, Lean Manufacturing, Total Quality Management, Kaizen, Business Process Reengineering, and Project Management, into the scientific method of the value methodology he dubbed PISERIA.
Forensic Uses of Digital Imaging
by John C. Russ Jens Rindel P. LordThe ability to work with, and retrieve images, is vital to forensic and criminal case work. During a five-decade-long career, author John C. Russ has taught methods for image processing and measurement to thousands of students. Forensic Uses of Digital Imaging, Second Edition distills his classroom and workshop material to present the information m
Odyssey --The Business of Consulting: How to Build, Grow, and Transform Your Consulting Business
by Imelda K. Butler Shayne TracyThis book provides consultants with a career framework to build, grow, and transform their consulting businesses by becoming brilliant at the basics. The Odyssey process challenges current thinking and offers a methodology to help readers rise to the top of the profession by applying leading-edge techniques and methodologies.An ideal companion to t
Organizational and Process Reengineering: Approaches for Health Care Transformation
by Jean Ann Larson FACHE FHIMSS DSHSWinner of the Healthcare Information and Management Systems Society‘s (HIMSS) 2015 Book of the Year AwardGiven the on-going changes and challenges faced by today‘s health care organizations, Organizational and Process Reengineering Approaches for Health Care Transformation provides a practical, leader-led and team-based approach for reengineering o
Connected Medical Devices: Integrating Patient Care Data in Healthcare Systems (HIMSS Book Series)
by John ZaleskiThis book explores how medical device integration (MDI) supports quality patient care and better clinical outcomes by reducing clinical documentation transcription errors, improving data accuracy and density within clinical records and ensuring the complete capture of medical device information on patients. It begins with a comprehensive overview of the types of medical devices in use and the ways in which those devices interact, then examines factors such as interoperability standards, patient identification, clinical alerts and regulatory and security considerations.
Healthcare Fraud Investigation Guidebook
by Charles E. PiperSome have estimated that healthcare fraud in the United States results in losses of approximately $80 billion a year. Although there are many books available that describe how to detect healthcare fraud, few address what must be done after the fraud is detected. Filling this need, Charles Piper‘s Healthcare Fraud Investigation Guidebook details not only how to detect healthcare fraud, but also how to investigate and prove the wrongdoing to increase the likelihood of successful prosecution in court.The book starts by covering the history of healthcare insurance and the various types of fraud schemes. It presents Charles Piper‘s unique approach to investigating (The Piper Method) which allows readers to conduct as many as 10 simultaneous investigations for each case. It emphasizes the importance of simultaneously searching for waste and abuse as well as systemic weaknesses and deficiencies that caused or contributed to the problem or wrongdoing under investigation and then make recommendations for improvement. It also provides:Questions to ask whistleblowers, complainants, employers, employees, and healthcare providers who are suspectsTips on investigative case planning, goals, and strategiesSample visual aids for use when briefing others about your investigative findingsGuidance on presenting information obtained from healthcare investigations and on how to testify in courtTechniques for uncovering previously undetected fraudThe book includes a sample case study that walks readers through a mock case from the time the case is received through the end. The case study demonstrates how to initiate, plan, and conduct a thorough and complete healthcare fraud investigation while incorporating Piper‘s proven methodology.Sharing insights gained through Charles Piper‘s decades o