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Management Communication: Financial Times Briefing (Financial Times Series)
by Gordon AdlerA concise and pithy reference guide that gives busy decision makers everything they need to know about management communications to get the right results for their business This book provides you with all the powerful, practical and accessible guidance you need to transform the effectiveness of communication within your business. It will show you how to: § adopt a communications mindset § accept responsibility for your communication § take a strategic view of communications, whether you are internal or external, spoken, written or non-verbal, too § develop a simple, focused communication strategy § ensure that strategy is aligned with company strategy § take account of the interests, needs and language of your audience § make communication compelling, continuous and credible This book provides tried and tested tools, processes and techniques that are grounded in the reality of everyday business life. It offers a simple approach to strategic communication that will help you develop a practical framework for thinking about management communications, with questions to ask, examples and things to think about.
Influence: What it really means and how to make it work for you
by Jenny NabbenThe honest truth about influence: what it is, how it works and how you can do it better. Your ability to influence can spell the difference between success and failure in business: with it you can get things done, spark change and transform results as you gently persuade, convince and motivate others to get that ‘yes’. But understanding exactly what influential people do and the effect it has, remains a mystery to most of us – not any more. Influence combines the latest research in neuroscience and emotional intelligence with clever, practical and highly effective techniques to take your influencing skills to an impressive new level. Effectively influence any personality you encounter - in any situation Learn to properly listen, understand, and ask the right questions Speak persuasively and compellingly as you learn the real language of influence Be more productive, more efficient and get better results Expertly handle high-pressure situations and challenging people Influence is the silent skill that, when mastered, promises you powerful results. The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.
York Notes AS/A2: York Notes for AS & A2 (York Notes)
by Karen SayerTHE ULTIMATE GUIDES TO EXAM SUCCESS from York Notes - the UK's favourite English Literature Study Guides.York Notes for AS & A2 are specifically designed for AS & A2 students to help you get the very best grade you can.
Mastering Operational Risk PDF eBook: A practical guide to understanding operational risk and how to manage it (Financial Times Series)
by Tony Blunden John ThirlwellA practical guide, from the basic techniques, through to advanced applications, showing you what operational risk is, and how you can manage it. Mastering Operational Risk provides a step-by-step guide from the basic elements of operational risk through to advanced applications of operational risk management. Focusing on practical applications, it gives you the knowledge needed to understand what operational risk is and puts in place a workable way of managing it. The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.
Health and Health Care Delivery in Canada - E-Book: Health and Health Care Delivery in Canada - E-Book
by Valerie D. ThompsonGet the big picture on the past, present, and future of the Canadian health care system! The only text of its kind, Health and Health Care Delivery in Canada, 4th Edition helps to prepare you for a career as a health care professional in Canada. Content includes topics such as population health initiatives, the determinants of health, the role of federal agencies and provincial governments, health care funding, and issues and trends in health care. Case Examples and Thinking It Through questions guide you through the intersection of individual health and the health care system. Written by experienced educator Valerie D. Thompson, this textbook is ideal for all Canadian students beginning a career in health care. - Comprehensive approach features an engaging, easy-to-understand, personal writing style. - Thinking It Through questions ask you to explore personal views and critically consider the aspects of health and health care delivery. - Case Examples provide real-world scenarios related to the chapter topics. - Did You Know? boxes present facts, points of interest, and actual health care situations. - Chapter Summaries cover the chapter's key takeaways. - Review questions at the end of every chapter test your comprehension of the material. - Key Terms open each chapter. - NEW! Completely updated content is included in Thinking It Through, Did You Know? and Case Example feature boxes. - NEW! Content on Indigenous health includes the pre-colonial history of health care in Canada as well as post-colonial policies affecting Indigenous populations. - NEW! Issues of inclusion and inequality vis-à-vis the Social Determinants of Health are threaded throughout the book. - NEW! Coverage of the COVID-19 pandemic includes its impact on health care spending, social inequality, quarantine powers, public health, and the rights of the individual.
Brilliant Business Writing: How to inspire, engage and persuade through words (Brilliant Business Ser.)
by Neil TaylorFull of tips, examples and exercises that will transform your writing from the same old same old into something that’ll mark you out from the crowd. Get the confidence and creativity to take your business writing from something that does the job into something that’s brilliant. Brilliant outcomes Produce business writing people actually want to read Persuade and inspire people, sell more, or get that job Get a distinctive, powerful and engaging writing voice
How to be Confident with NLP: How to be Confident with NLP: Powerful techniques to boost your self-confidence
by David Molden Pat HutchinsonConfidence is a powerful force. When we have it, we feel we can take on the world; when we don’t, even the smallest challenge can feel impossible. But confidence isn’t something that has to come and go – it is possible to feel confident all of the time. How to be Confident with NLP, now in its second edition, will show you how neurolinguistic programming (NLP) can help you be confident anywhere, anytime. Whatever you need to do – presenting, meeting new people, supercharging a career or driving a car – NLP has all the tools to help you feel the way you want to feel. You’ll create new states of mind and new behaviours so you can call on an inner core of confidence whenever you need to. With the power of NLP you can be confident, not just some of the time but all of the time
FT Guide to Financial Spread Betting, The (Financial Times Series)
by Stuart FieldhouseAn introduction to the fast growing $1.5 billion foreign exchange trading marketplace, showing you how the markets work, how to trade them successfully and how to mitigate risk. The Financial Times Guide to Foreign Exchange Tradingis the authoritative primer, the first port of call for anyone interested in foreign exchange trading and wants to know what it is all about before taking the plunge.
How to Coach with NLP
by Robbie SteinhouseImprove your ability to understand, interact and communicate with others using the skills of coaching and NLP. This practical book contains easy to follow models, numerous real-life examples, a unique NLP based six-session coaching model and a unique section on the use of Hypnosis – an important NLP tool.
How to Get Things Done Without Trying Too Hard
by Richard TemplarIn this clever book, bestselling author Richard Templar delivers a collection of principles, tactics and techniques that will make sure things always get done, without you ever having to break a sweat or stay up into the small hours to do it.These pithy, self-contained ideas are so straightforward that you can even read the book itself without trying too hard.
F1 Racing Confidential: Inside Stories from the World of Formula One
by Giles RichardsAn access-all-areas look inside the thrilling world of Formula One.Formula One is one of the most intense, complex and secretive sports on the planet. Recent documentaries such as Netflix’s Drive to Survive series have given a glimpse of life inside the paddock, but there are so many more stories from this high-stakes, globe-trotting world that remain untold.In F1 Racing Confidential, Guardian journalist Giles Richards speaks to the men and women inside Formula One to reveal the inner workings of the world’s most glamorous motorsport. Featuring exclusive interviews with experts at every level – from drivers and team principals to engineers and pit mechanics – and from teams including Mercedes, Red Bull, McLaren and more, this is an unprecedented, behind-the-scenes look inside a modern Formula One team.With a foreword by former F1 world champion Damon Hill and contributions from dozens of insiders – including Lando Norris, Christian Horner and Toto Wolff – each with their own fascinating stories, insights and revelations, F1 Racing Confidential takes you inside Formula One like never before.
Practical Ideas, Games and Activities for the Primary Classroom (Classroom Gems)
by Paul BarronA collection of 150 unique games and activities to help support teaching in the primary classroom. Designed with busy teachers in mind, the Classroom Gems series draws together an extensive selection of practical, tried-and-tested, off-the-shelf ideas, games and activities guaranteed to transform any lesson or classroom in an instant. Easily navigable, allowing you to choose the right activity quickly and easily, these invaluable resources are guaranteed to save you time and are a must-have tool to plan, prepare and deliver first-rate lessons.
High Performance Sales Strategies: Powerful Ways To Win New Business
by Russell WardYOU’VE GOT JUST 60 MINUTES TO WIN OR LOSE YOUR NEXT SALE - HOW WILL YOU MAKE THEM COUNT? If your job is to win new business, then you’ll know it’s important to make a strong first impression. But do you realise that the first 60 minutes are critical to your chances of success? High Performance Sales Strategies is bursting with highly effective ways to make that first critical hour deliver. It’s a formula that’s been proven to work by thousands of sales people and through its revolutionary approach you’ll discover how to: Plan and prepare properly - be fully prepared for the meeting Understand your customers - get to the bottom of your client’s pains and challenges Make that sale - deliver a compelling value proposition that they can’t resist Stay upbeat - maintain your focus and adopt a positive mindset Build better relationships - turn new business into long term partnerships. High Performance Sales Strategies will give you extraordinary skills to deliver exceptional sales results – whatever your level.
Small Business Handbook: The Small Business Handbook: The Complete Guide to Running and Growing Your Business
by Steve ParksGetting a business off the ground is only part of the challenge. What every entrepreneur needs is a handbook to guide them through every stage of actually running their business, from finance to marketing, from sales to hiring and managing people. The Small Business Handbook is THE essential reference for anybody who is starting a business. It provides vital advice and guidance on all the day-to-day aspects of running your enterprise and also helps you plan your growth and exit strategy, so that whatever happens you'll be ready to tackle it, informed and prepared. The accompanying CD contains a whole range of useful templates and essential documents for use in running your business, and also features audio clips of successful entrepreneurs offering their tips and techniques for making your business really successful. Unlike many small business guides, Steve Parks is an entrepreneur with his own small but fast growning business. It's clear from every page of the handbook that he knows exactly what it's like to be in the reader's position, and he shares everything he wishes he had had during his early years of running his own business. The book is endorsed by the Institute of Entrepreneurs, and by a wide range of entrepreneurs who have been there and done it.
Wanted: How to become the most wanted employee around
by David FreemantleCompetition is intense, talent is rife and jobs are never secure. Whether you’re going after your first job, dream job or want to rise to the dizzy heights of success with your current or future employer, learn how you can be the most wanted employee around. Based on a life-time of experience working in the best companies around, David Freemantle gives you 50 ways to become the person everyone wants in their organisation: Use the power of influence to make any situation work for you Discover how to become instantly likeable Evolve and grow so you always have the edge Some examples from Wanted: - demonstrates the importance of ‘falling in love’ with the work you do. People in love with their work are more likely to be ‘wanted’ than people who hate their work - stresses the importance of ‘going mad’ (i.e. going and ‘Making A Difference’) and thus developing the skills and mindset to differentiate yourself as an individual - focuses on ‘being yourself’ and not being what someone else wants you to be. This relates to ambition, principles and behaviour
Ouch!: Ouch!: What you don't know about money and why it matters (more than you think)
by Paul KnottIt's time to wake up or get wiped out. We live in a world dominated by a system that most of us aren’t aware of, never mind understand. When it comes to money and how it really works, most of us are too busy, too bored or too bewildered to think about it, despite being at the sharp end of the consequences. We simply don’t recognise the game that is being played out in front of us. Well check your pockets; you’re in for a nasty shock. OUCH! is your entertaining answer to financial fear, ignorance or confusion. Quintessentially irreverent but with a deadly serious message - ultimately it tells you how to protect your hard earned cash and save yourself from financial meltdown. You can’t afford to ignore it.
Leading in Turbulent Times: The low down on the top job (Financial Times Series)
by Kevin Kelly Gary HayesWhat should senior managers do in the face of the unrelenting change that confronts them today? In the context of such uncertainty, there is one unifying need: leadership. When the going gets tough, the tough exercise leadership. Equally, tough times call for soft skills. Make no mistake -- in turbulent times, leadership is the prerequisite of the survival and future success of your business. USE THE HEADWINDS OF CHANGE TO YOUR ADVANTAGE WHEN EVERYONE ELSE IS BEING BLOWN OFF COURSE How do you lead when the world just won’t stand still? Leading in Turbulent Times is based on exclusive interviews with the frontline leaders who know how to adapt to rapid change and how to help their companies overcome the challenging obstacles they face. When change is the name of the game, the best leaders focus on passion; communication; and vision. Kevin Kelly and Gary Hayes spoke to the following global leaders, so that you can hear it like it is. Talal Alzain, Bahrain Mumtalakat Holding Company John Brock, Coca Cola Enterprises Sam DiPiazza, PwC Edward Dolman, Christie's International Henry Fernandez, MSCI Barra Mark Frissora, CEO Hertz Corporation Victor Fung, Li & Fung Tom Glocer, Thomson Reuters Kris Gopalakrishnan, Infosys George Halvorson, Kaiser Permanante Wang Jianzhou, China Mobile Kazuyasu Kato, Kirin Holdings K V Kamath, ICICI Bank Bijan Khosrowshahi, Fuji Fire & Marine Yorihiko Kojima, Mitsubishi Anand Mahindra, Mahindra & Mahindra Alexei Mordashov, Severstal Takeshi Niinami, Lawson Nick Stephan, Phoenix Partners Group Linda Wolf, Wal-Mart Find out how these top-performing executives are navigating through uncertain times and use the book’s ‘Leading in turbulent times checklist’ to make sure your company rides out the winds of change.
Maternal Child Nursing Care - E-Book: Maternal Child Nursing Care - E-Book
by Shannon E. Perry Marilyn J. Hockenberry Kitty Cashion Kathryn Rhodes Alden Ellen Olshansky Deitra Leonard LowdermilkMaster the essentials of maternity and pediatric nursing with this comprehensive, all-in-one text! Maternal Child Nursing Care, 7th Edition covers the issues and concerns of women during their childbearing years and children during their developing years. It uses a family-centered, problem-solving approach to patient care, with guidelines supported by evidence-based practice. New to this edition is an emphasis on clinical judgment skills and a new chapter on children with integumentary dysfunction. Written by a team of experts led by Shannon E. Perry and Marilyn J. Hockenberry, this book provides the accurate information you need to succeed in the classroom, the clinical setting, and on the Next Generation NCLEX-RN® examination. - Focus on the family throughout the text emphasizes the influence of the entire family in health and illness. - Expert authors of the market-leading maternity and pediatric nursing textbooks combine to ensure delivery of the most accurate, up-to-date content. - Information on victims of sexual abuse as parents and human trafficking helps prepare students to handle these delicate issues. - Nursing Alerts highlight critical information that could lead to deteriorating or emergency situations. - Guidelines boxes outline nursing procedures in an easy-to-follow format. - Evidence-Based Practice boxes include findings from recent clinical studies. - Emergency Treatment boxes describe the signs and symptoms of emergency situations and provide step-by-step interventions. - Atraumatic Care boxes teach students how to manage pain and provide competent care to pediatric patients with the least amount of physical or psychological stress. - Community Focus boxes emphasize community issues, provide resources and guidance, and illustrate nursing care in a variety of settings. - Patient Teaching boxes highlight important information nurses need to communicate to patients and families. - Cultural Considerations boxes describe beliefs and practices relating to pregnancy, labor and birth, parenting, and women's health. - Family-Centered Care boxes draw attention to the needs or concerns of families that students should consider to provide family-centered care.
Key Performance Indicators: The 75 Measures Every Manager Needs To Know (Financial Times Series)
by Bernard MarrPerformance indicators are essential tools which will tell you if your business is on target or veering off course. Using the right indicators will help you deliver the right results. Key Performance Indicators cuts straight to the 75 + KPIs that matter. It explains what key performance indicators are, gives you short overviews of each metric and describes how to use the measure effectively. There are worked examples throughout which will equip you with the skills to understand, assess and interpret the most important aspects of any business. From net profit margin, to customer satisfaction through to brand equity, six sigma and employee engagement, the book gives you all the essential performance indicators. A practical guide to the most powerful financial and non-financial performance indicators vital for every business. The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.
The Psychology of Success: Secrets Of Serial Achievement
by Judith Leary-JoyceTalent. Everybody has it, but just how good are you at using it? Talented people don’t believe in reaching their peak – they live a life that crests on any number of new and different waves. Some of these peaks may be higher than others, some offer totally different challenges and rewards, but whatever stage of life they’re at they see no reason why they can’t fulfil their potential to reach a new high. The Psychology of Success shows how you too can live a life of many peaks. By speaking to a wide range of people who have experienced both success and failure, Judith Leary-Joyce has uncovered the secrets of serial achievement. Some of these people have already achieved many different career and life peaks, some are still getting there and others have resigned themselves to never making it. By drawing on these studies, and her extensive experience as a psychologist and business coach, Judith sets out a clear path for you to follow in your quest to live the most satisfying and rewarding life you can. This book will help you: Identify the emotional drivers that help you move forward and those that hold you back Explore the attitudes of real life people who are successful and what can be learned from their experience Address your assumptions about life and work, and discover how to ‘peak’ in different ways, at different times
How to Influence and Persuade
by Jo OwenEveryone operating in business needs to understand how they should be using both influence and persuasion to make an impact, deliver outstanding results and really get ahead. This brand new edition of How to Influence, is structured into three easy-to-access sections that will show you how to create willing allies across your organisation, turn potential crises into career defining opportunities, turn disagreement into consent, win key battles without fighting, push your agenda forward with authority, achieve more and stay in control. Author Jo Owen is highly regarded as a world-leading expert in business practise and skills.
Mind Power: Change your thinking, change your life
by James BorgTake control of your mind, change your thinking and create a future of success. Mind Power is literally packed with power; the power to take full control of your mind, your emotions and your life. Your mind and the way you think informs absolutely everything you feel, do and say. Imagine how effectively you could command and influence the direction of your life if you knew how to control the power of your mind. Learn to take control of fear and anxiety; improve all the relationships in your personal and business life; harness the full power of your memory, logic and analytical skills; be more persuasive, influential and impactful; and open your mind to a ‘can-do’ attitude. Anything is possible. You’re held back only by the limits of your mind. At work and in your personal life, Mind Power will show you how to take control, change your attitudes and create a future of success. When you change your thinking – you change your life!
Financial Times Guide to Business Development, The: How To Win Profitable Customers And Clients (Financial Times Series)
by Ian CooperWith over 500 tips, tactics, techniques and thought provoking business questions, this is the authoritative guide to attracting more customers, profit, revenue and business success. Whether you are a budding entrepreneur, existing business owner, manager or director, this is the most comprehensive, pragmatic, common sense collection of business development techniques ever brought together into one book. It is structured so that you can easily find and dip into specific topics or view the whole book from a more overall strategic standpoint.
Survival: 66.5
Survival, the IISS’s bimonthly journal, challenges conventional wisdom and brings fresh, often controversial, perspectives on strategic issues of the moment.In this issue: Riccardo Alcaro and Nathalie Tocci discuss Giorgia Meloni’s malleable political views Nigel Gould-Davies examines the recent prisoner swap between Russia and the West and its implications for future dealings with Russia Héloïse Fayet, Andrew Futter and Ulrich Kühn analyse French, British and German approaches to developing an effective European nuclear deterrent Thomas Juneau outlines the options available to Israel, Saudia Arabia and the United States in responding to the persistent Houthi threat And nine more thought-provoking pieces, as well as our regular Book Reviews and Noteworthy column. To read free articles from the journal, please visit its homepage at https://www.tandfonline.com/journals/tsur20.Editor: Dr Dana AllinManaging Editor: Jonathan StevensonAssociate Editor: Carolyn WestEditorial Assistant: Conor Hodges
Survival: 66.5
Survival, the IISS’s bimonthly journal, challenges conventional wisdom and brings fresh, often controversial, perspectives on strategic issues of the moment.In this issue: Riccardo Alcaro and Nathalie Tocci discuss Giorgia Meloni’s malleable political views Nigel Gould-Davies examines the recent prisoner swap between Russia and the West and its implications for future dealings with Russia Héloïse Fayet, Andrew Futter and Ulrich Kühn analyse French, British and German approaches to developing an effective European nuclear deterrent Thomas Juneau outlines the options available to Israel, Saudia Arabia and the United States in responding to the persistent Houthi threat And nine more thought-provoking pieces, as well as our regular Book Reviews and Noteworthy column. To read free articles from the journal, please visit its homepage at https://www.tandfonline.com/journals/tsur20.Editor: Dr Dana AllinManaging Editor: Jonathan StevensonAssociate Editor: Carolyn WestEditorial Assistant: Conor Hodges