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Ferri's Best Test - E-Book: A Practical Guide to Laboratory Medicine and Diagnostic Imaging E-Book (Ferri's Medical Solutions)
by Fred F. FerriClinicians at all levels must consider a myriad of tests in the diagnostic process, requiring an up-to-date understanding of changing technology and the demands of time- and cost-efficiency. Ferri's Best Test, 5th Edition, is a unique, easy-to-use guide that simplifies complex information and helps you choose the best test to supplement your clinical diagnostic skills. It includes both lab and imaging tests for concise, convenient access to all diagnostic test options for more than 200 common diseases and disorders. - Practical, concise, spiral-bound, and pocket-sized—designed from cover to cover for quick, on-the-go reference. - Three convenient sections provide quick access to key information on clinical laboratory testing, diagnostic imaging, and diagnostic algorithms. - New and updated content on cardiac computed tomography angiography, computed tomography perfusion imaging, COVID-19, and much more. - Coverage of 23 new laboratory tests and 14 new diseases and disorders. - Essential information on indications, advantages, disadvantages, approximate costs, normal ranges, typical abnormalities, likeliest causes, and more. - Experienced author Dr. Fred Ferri uses a unique, easy-to-follow format to simplify complex information and help you choose the best test for every patient. - New appendices on electrocardiography and respiratory testing and function. - Comparison tables and illustrations help improve your test selection. - Enhanced eBook version included with purchase. Your enhanced eBook includes an image collection with access on a variety of devices.
Brilliant Mindfulness: How the mindful approach can help you towards a better life (Brilliant Lifeskills)
by Cheryl RezekMindfulness has gained huge support over the past decade and has moved from being an Eastern Buddhist practice to a mainstream Western intervention. This is the most simple and practical guide to the science and practice of mindfulness–a way of being scientifically proven to help reduce stress, improve mood and thinking, and help you cope better with whatever life throws at you. This book gives you what you need to know, quickly and in the most easily absorbed way. The book is illustrated throughout to help you learn the different meditation positions and comes complete with a CD for guided practice.
Art of Business Communication, The: How to use pictures, charts and graphs to make your business message stick
by Graham ShawWhether it’s in emails, documents, presentations, meetings or tweets, we’re all being bombarded by millions of words every day. So, how do you make your message stand out and stick amongst all this chatter? The answer is simple – just get visual! With a straightforward doodle or a quick illustration you’ll revolutionise how your message impacts your audience. And The Art of Business Communication will show you how to do it. Can’t draw? No Picasso? No problem! You’ll be amazed at how easy it is to add a simple yet powerful visual dimension to any message or business communication so that all your ideas, presentations, documents and meetings are brought to life and make a meaningful and memorable impact. Everything becomes easier to say, problems are explained and solved in a flash and the complex quickly becomes clear. So, to make your point and make it matter – make it visual. The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.
Make Change Happen: Get to grips with managing change in business
by Ian CoyneChange in business is constant. Manage it well and you’ll grow your business, stay ahead of the curve and take full advantage of every new opportunity. The key to successful, well-managed change is in this book. Written by a specialist, its practical, visual, step-by-step approach will make sure you’re always on the right track, that change in your business is smooth, stress free and well-structured, and that all your stakeholders remain on board every step of the way. Make Change Happen gives you the start-to-finish plan you need to implement your change programme and make sure you know what to do: Before you start – consider what change really means for your company: your motivation, your goals and your expectations Once you’ve started – agree the goals, understand the change curve and what you can do to make a difference In the middle – mastering the mid-project slump, closing gates and focusing on progress At the end – knowing when you’re finished, evaluating how you’ve done and understanding why, if things went wrong This is your practical toolkit for the change process and how to get it right – first time, every time!
Business Express: Empower and focus your team to improve productivity and results (Business Express)
by Douglas MillerIf you need to be in the know in no time at all, Business Express will get you from beginner to brilliant in the blink of an eye. This fast, focused and carefully crafted eBook will help you pick up all the essential knowledge you need to know about motivating your team, all in the shortest possible time. Learn just when you need to or well in advance; read it at your desk or on the move; dip in and out or start from scratch - it’s all up to you. But however you use it, you’ll quickly feel more confident, competent and better equipped to make things happen and keep moving ahead. - Save time – it’s quick and easy to read - Get smart – just the essential knowledge you need - Feel good – watch your confidence grow Business Express – know how in no time! It'll only take about 30 minutes for you to get up to speed on one of these other great Business Express subjects too. Seach by title, download your copies and start knowing more in no time: Managing Your Time Productively Developing Your Influencing Skills Delegating Effectively Managing Upwards Successfully Persuasive Communication Leading Your Team Through Change Making Effective Decisions Managing Performance and Appraisals Managing Difficult Situations and Discussions Negotiating With Confidence Writing Compelling Reports and Proposals Presenting With Confidence How to be Assertive Effective Mentoring Coaching Effectively Managing Productive Meetings Motivating Your Team Embracing Diversity Within Your Team Effective Problem Solving Interviewing With Confidence
How to be Assertive in Any Situation
by Sue Hadfield Gill HassonDo you say yes when you mean no? Do you avoid conflict and confrontation? Do you struggle to make decisions? What if you could confidently answer no to all of these questions? With How to be Assertive in Any Situation you can. Discover life-changing techniques to help you express your needs openly and calmly; set boundaries and deal with expectations, demands and criticism; make clear decisions without ever feeling anxious. Challenge your fears, grow self-confidence and steer your life in the direction you want to go. The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.
Transformative Propaganda: Opening the Archives of the British Safety Council
by Mike EsbesterWhat do seat belts, life jackets and anti-jack knife technology have in common? They were all the subjects of campaigns run by the British Safety Council since its inception in 1957. James Tye, its charismatic founder and leader for nearly 40 years, created the British Safety Council to bring about a transformation in how Great Britain viewed safety and health. In 1957, hundreds, if not thousands, of workers were killed in accidents and James marshalled every conceivable technique to save lives, including PR stunts, training, lobbying for better laws and, crucially, what he called ‘propaganda’, in the form of posters and other communication tools.In 2014, a long-lost collection of posters, papers and letters were found gathering dust in a warehouse. The British Safety Council, wanting to mark its 60-year history and its role in reducing deaths at work, decided to preserve the collection and commissioned historian Mike Esbester to trace the history of health and safety in Britain from the late 1960s through the posters and photographs of the time. Transformative Propaganda: Opening the Archives of the British Safety Council offers a fascinating and vivid insight into the social and political realities of the 1960s, 1970s and 1980s through a wealth of historical documents, press cuttings, correspondence, photographs and posters. It offers a truly extraordinary window onto the evolution of health and safety within the UK and richly deserves a place on the bookshelf of every safety professional.
Dental Secrets - E-Book: Dental Secrets - E-Book (Secrets)
by Stephen T. Sonis Jennifer Anne MageeOffering practical tips and expert answers to topics in dentistry, oral medicine, and patient management, Dental Secrets, 5th Edition serves as an ideal preparation tool for exams, clinical rotations, and board certification. A concise, illustrated Q&A format covers key areas such as oral pathology, radiology, periodontology, endodontics, restorative dentistry, prosthodontics, orthodontics, infection control, and oral and maxillofacial surgery. This mini reference makes it easier to prepare for real-world clinical scenarios and review for the INBDE and other certification exams! - Dentistry's best "secrets" are shared by experts specializing in various areas of dentistry and oral medicine. - Concise answers to more than 2,000 questions in dentistry and oral medicine provide valuable pearls, tips, memory aids, and "secrets" in an easy-to-read, numbered format. - More than 100 illustrations, tables, and boxes highlight key takeaways. - NEW! Brand-new chapter reveals "secrets" surrounding orofacial pain. - NEW! Questions and examples are prepared with the new INDBE exam content in mind. - NEW! A new group of contributing authors and a new co-editor — all leaders in the field of dentistry — bring a fresh perspective and valuable expertise to the text. - NEW! An enhanced eBook, included with print purchase, provides access to all the text, figures, and references, plus the ability to search, customize content, make notes and highlights, and have content read aloud. - UPDATED! Fresh revisions with the most current clinical information keep students, practitioners, and those preparing for recertification up to date on key advances in the practice of dentistry.
Business Express: Organise yourself and use your time efficiently (Business Express)
by Mike ClaytonIf you need to be in the know in no time at all, Business Express will get you from beginner to brilliant in the blink of an eye. This fast, focused and carefully crafted eBook will help you pick up all the essential knowledge you need to know about managing your time productively, all in the shortest possible time. Learn just when you need to or well in advance; read it at your desk or on the move; dip in and out or start from scratch - it’s all up to you. But however you use it, you’ll quickly feel more confident, competent and better equipped to make things happen and keep moving ahead. - Save time – it’s quick and easy to read - Get smart – just the essential knowledge you need - Feel good – watch your confidence grow Business Express – know how in no time! It'll only take about 30 minutes for you to get up to speed on one of these other great Business Express subjects too. Seach by title, download your copies and start knowing more in no time: Managing Your Time Productively Developing Your Influencing Skills Delegating Effectively Managing Upwards Successfully Persuasive Communication Leading Your Team Through Change Making Effective Decisions Managing Performance and Appraisals Managing Difficult Situations and Discussions Negotiating With Confidence Writing Compelling Reports and Proposals Presenting With Confidence How to be Assertive Effective Mentoring Coaching Effectively Managing Productive Meetings Motivating Your Team Embracing Diversity Within Your Team Effective Problem Solving Interviewing With Confidence
Business Express: Get the most out of any meeting in the least amount of time (Business Express)
by Duncan PeberdyIf you need to be in the know in no time at all, Business Express will get you from beginner to brilliant in the blink of an eye. This fast, focused and carefully crafted eBook will help you pick up all the essential knowledge you need to know about managing productive meetings, all in the shortest possible time. Learn just when you need to or well in advance; read it at your desk or on the move; dip in and out or start from scratch - it’s all up to you. But however you use it, you’ll quickly feel more confident, competent and better equipped to make things happen and keep moving ahead. - Save time – it’s quick and easy to read - Get smart – just the essential knowledge you need - Feel good – watch your confidence grow Business Express – know how in no time! It'll only take about 30 minutes for you to get up to speed on one of these other great Business Express subjects too. Seach by title, download your copies and start knowing more in no time: Managing Your Time Productively Developing Your Influencing Skills Delegating Effectively Managing Upwards Successfully Persuasive Communication Leading Your Team Through Change Making Effective Decisions Managing Performance and Appraisals Managing Difficult Situations and Discussions Negotiating With Confidence Writing Compelling Reports and Proposals Presenting With Confidence How to be Assertive Effective Mentoring Coaching Effectively Managing Productive Meetings Motivating Your Team Embracing Diversity Within Your Team Effective Problem Solving Interviewing With Confidence
Brilliant Answers to Tough Interview Questions: Smart Answers To Whatever They Can Throw At You (Brilliant Business)
by Susan HodgsonWhat does it take to really shine in any interview? Learn how to recognise your strengths and play to them, how to deal with your weak spots and avoid panic and clichéd answers. Discover the art of turning every question to your advantage and learn the secrets behind a brilliant answer, so you will always know the right thing to say. With over 200 of the most commonly-asked questions and ideal answers, this is the book that will make sure that you are ready to handle anything an interviewer throws at you. BRILLIANT OUTCOMES Learn how to turn any question to your advantage Feel prepared and in control – no matter what questions are asked Be ready and able to show your strengths The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.
Brilliant Passing Verbal Reasoning Tests: Everything You Need To Know To Practice And Pass Verbal Reasoning Tests (Brilliant Business)
by Rob WilliamsThe full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed. Are you chasing a job that you really want, but need to take a verbal reasoning test to get it? With the help of this book, you’ll sharpen your skills and quickly become confident in your ability to pass. Written by a psychologist with years of test-writing experience, it’s packed with examples of every kind of test and will take you through everything you need to pass with flying colours. Feel practiced, prepared and confident Be ready to take on any type of test Develop a strategy to maximise your performance With plenty of tips, tricks and practice tests to help you, no matter what level or type of test you face, prepare to succeed!
Confessions of an Entrepreneur: The Highs and Lows of Starting Up
by Chris RobsonNo-one ever tells you what it really feels like to be an entrepreneur. What you actually have to go through when you chase ambitions and fortunes. However, in his new book, Confessions of an Entrepreneur, Chris Robson does. It’s not a book about business plans and choosing the right business ideas. Those books already exist. This doesn’t. This is a book about the emotional issues that other business books ignore – the sacrifices you make, the struggle to choose and work with the right partner(s), the strain of uncertainty and potential failure, the dizzying and addictive highs of success, the challenge of building and motivating a team – everything that you will experience when you start a new business. It’s about the journey every single entrepreneur has to take – and it’s this journey, not just the destination, that you have to learn to love if you’re going to be a great entrepreneur. And you don’t just hear from the author alone, you are invited to read the raw, honest stories from some of the most talented entrepreneurs on this planet, including Bill Gross of Idealab, Roland Rudd of Finsbury Communications, Jo Fairley of Green & Black’s, Nick Wheeler of Charles Twyritt, William Reeve of LoveFilm and many others. For the first time, they’ll tell you what they really had to go through to follow their dreams right through to the end – bitter, sweet or both! Praise for the book “Hard hitting, no holds barred, crash course into the world of the entrepreneur.”Lord Bilimoria CBE, DL – Founder and Chairman of Cobra Beer “More like an outright thriller than a business book. It brings to life the raw excitement and sheer terror of being an entrepreneur.”Guy Browning, Writer, Broadcaster, Creativity Guru “Chris manages to map the DNA of successful entrepreneurs in an entertaining and hugely readable way. A must read for anyone who wants a window into the mind of the entrepreneur.”Roland Rudd, Founder of Finsbury, International Communications Group
How to Manage Stress: How To Manage Stress In Any Situation (Brilliant Business)
by Mike ClaytonReady to take back control? We all have stress in our lives. It could be a deadline at work, a major change such as a house move, or a relationship breakdown. Whatever it is, it can leave you feeling out of control. How to Manage Stress helps you work out what it is that makes you stressed and shows you how you can tackle it. Whether you crumble under pressure, get angry, or simply bury your head in the sand, this book provides effective techniques to help you take the edge off and even channel your stress in a positive way. · Know how to create a calm and stress-free environment · Make better use of your time – never again get overwhelmed · Identify stress in yourself and others – and know what to do about it ‘Engaging, practical and packed with simple to achieve exercises that really do help you combat stress.’ Matthew Cole, Clinical Director, York Stress & Trauma Centre
Profitability, Mechanization and Economies of Scale (Routledge Revivals)
by Dudley JacksonFirst published in 1998, this book introduces a new concept of profitability, called the 'efficiency rate of profit', which is defined as the ratio between the unit net margin and the unit capital requirement and shows how the efficiency rate of profit may be used in the assessment of mechanization and economies of scale. The book also shows how the efficiency rate of profit relates to the financial opportunity cost of investment, thus resolving the long-standing controversy over 'interest as a cost'. Using real-world plant-level data, the book explains fully the process of mechanization, how increasing returns to scale works at the plant level through power rule relating plant or equipment cost to capacity and how and why it is more cost effective to combine mechanization with expanding the scale of production in one combined 'package' of efficiency improvement.
Stagecraft Fundamentals: A Guide and Reference for Theatrical Production
by Rita Kogler CarverStagecraft Fundamentals, Fourth Edition, is an entry-level how-to guide and reference on backstage theatre, covering every aspect of basic theatre production.The history of stagecraft, safety precautions, lighting, costumes, scenery, special effects, career planning tips, and more are discussed, illustrated by beautiful full-color images that display step-by-step procedures. This fourth edition improves upon the last, featuring a new chapter on Costume Crafts, which includes information on millinery, shoes, fabric dyeing, fabric modification, distressing, masks, armor, body padding, and accessories. Also included is an expanded discussion on sound, props, rigging, safety, production management, and projection design, new information on digital theatre, new end of chapter exercises, additional information on US/UK standards, and an emphasis on diversity and inclusion. Each chapter features exercises, discussion questions, and study words to help the teacher and student review the content before moving on to the next topic.Stagecraft Fundamentals, Fourth Edition, is the must-have introductory theatre production book for Stagecraft, Technical Theatre, and Theatre Production courses.A companion website (www.StagecraftFundamentals.com) features additional articles and information, downloadable images and paperwork, chapter quizzes, and an instructor’s manual.
Pierson and Fairchild's Principles & Techniques of Patient Care - E-Book: Pierson and Fairchild's Principles & Techniques of Patient Care - E-Book
by Sheryl L. Fairchild Roberta O'SheaBefore you can master your role in physical therapy, you must first master the basics of patient care! Pierson and Fairchild's Principles & Techniques of Patient Care, 7th Edition provides a solid foundation in the knowledge and skills needed for effective patient care. Clear, step-by-step instructions show how to safely perform common procedures and tasks such as assessment of vital signs, positioning and draping, range of motion exercises, and patient transfer activities. Rationales make it easy to understand why specific techniques are used. Written by physical therapy experts Sheryl Fairchild and Roberta O'Shea, this book includes an enhanced eBook — free with each new print purchase — with video clips demonstrating procedures and techniques. - Content based on the World Health Organization's ICF model (International Classification of Functioning, Disability, and Health) — the model currently endorsed by the APTA and AOTA — ensures you are referencing the most current theories and practice guidelines of physical and occupational therapy. - More than 800 full-color photographs illustrate the concepts and techniques used in the assessment and management of patients in the rehabilitation setting. - Procedure boxes include clear guidelines for performing each step of patient care tasks such as proper lifting techniques, patient transfers, basic wound care, and assessment of vital signs. - Insights into physiological principles and rationales explain why specific techniques and procedures are used. - Guidelines, principles, and precautions boxes offer additional tips for optimal assessment and management of patients in the rehabilitation setting. - Self-study and problem-solving activities include case studies at the end of each chapter to help you understand important concepts and practice your decision-making and problem-solving skills. - Coverage of professionalism, professional values, and ethics discusses workplace guidelines and describes how to apply those guidelines to your patient interactions. - NEW! Revised content provides the current information you need to be an effective practitioner in physical therapy and occupational therapy, and includes input from clinical experts. - NEW! Content on COVID-19 includes instructions on donning and doffing PPE, and is aligned with the latest CDC guidelines. - NEW! Updated patient questions and documentation guidelines on wound care are included. - NEW! Coverage of preventive patient positioning and objectively assessing patient pain is updated and expanded. - NEW sections address early mobilization and exercise in the ICU. - NEW! Enhanced eBook version – included with print purchase – allows you to access all of the text, figures, and references from the book on a variety of devices. - NEW! Video clips are included in the eBook, demonstrating techniques and procedures.
How to Complete a Successful Research Project
by Kathleen McMillan Jonathan WeyersA practical, step-by-step guide to planning, researching and writing a research project for undergraduate students approaching a research project for the first time. Undertaking a large-scale, original research project can be extremely daunting and challenging to any student. Using the tried-and-tested Smarter Student series approach, style and pedagogy to deliver timely, practical, hands-on guidance based on real-life experience from students and lecturers alike, this book will be an invaluable tutorial and reference for any student approaching an undergraduate or masters research project for the first time. This book will guide the student through all of the key areas that they will need to deliver a successful research project, providing practical guidance, examples and hints and tips for success on areas such as: Choosing a theme and topic for your research Writing the proposal Working with your supervisor Planning and managing your time and activity Analysing and evaluating data Successful academic writing styles and conventions Correct citing, referencing and avoiding plagiarism Ethics in research Researching and compiling the literature survey Methods of collecting and analysing data Writing-up and presenting your findings An essential guide to academic success!
Business Express: Coach others to achieve their best for themselves, your team and the organisation (Business Express)
by Gill HassonIf you need to be in the know in no time at all, Business Express will get you from beginner to brilliant in the blink of an eye. This fast, focused and carefully crafted eBook will help you pick up all the essential knowledge you need to know about coaching, all in the shortest possible time. Learn just when you need to or well in advance; read it at your desk or on the move; dip in and out or start from scratch - it’s all up to you. But however you use it, you’ll quickly feel more confident, competent and better equipped to make things happen and keep moving ahead. - Save time – it’s quick and easy to read - Get smart – just the essential knowledge you need - Feel good – watch your confidence grow Business Express – know how in no time! It'll only take about 30 minutes for you to get up to speed on one of these other great Business Express subjects too. Seach by title, download your copies and start knowing more in no time: Managing Your Time Productively Developing Your Influencing Skills Delegating Effectively Managing Upwards Successfully Persuasive Communication Leading Your Team Through Change Making Effective Decisions Managing Performance and Appraisals Managing Difficult Situations and Discussions Negotiating With Confidence Writing Compelling Reports and Proposals Presenting With Confidence How to be Assertive Effective Mentoring Coaching Effectively Managing Productive Meetings Motivating Your Team Embracing Diversity Within Your Team Effective Problem Solving Interviewing With Confidence
Business Express: Make people listen to and be persuaded by what you are saying (Business Express)
by Mike ClaytonIf you need to be in the know in no time at all, Business Express will get you from beginner to brilliant in the blink of an eye. This fast, focused and carefully crafted eBook will help you pick up all the essential knowledge you need to know about influence, all in the shortest possible time. Learn just when you need to or well in advance; read it at your desk or on the move; dip in and out or start from scratch - it’s all up to you. But however you use it, you’ll quickly feel more confident, competent and better equipped to make things happen and keep moving ahead. - Save time – it’s quick and easy to read - Get smart – just the essential knowledge you need - Feel good – watch your confidence grow Business Express – know how in no time! It'll only take about 30 minutes for you to get up to speed on one of these other great Business Express subjects too. Seach by title, download your copies and start knowing more in no time: Managing Your Time Productively Developing Your Influencing Skills Delegating Effectively Managing Upwards Successfully Persuasive Communication Leading Your Team Through Change Making Effective Decisions Managing Performance and Appraisals Managing Difficult Situations and Discussions Negotiating With Confidence Writing Compelling Reports and Proposals Presenting With Confidence How to be Assertive Effective Mentoring Coaching Effectively Managing Productive Meetings Motivating Your Team Embracing Diversity Within Your Team Effective Problem Solving Interviewing With Confidence
Managing your Team through Change (Brilliant Business)
by Richard NewtonHow do you make change work? What skills and resources do you need? From understanding and planning, to implementing and assessing the impact, this book covers all aspects of managing change using simple, practical steps and strategies, each one of which has been developed, tested and proven to work. Managing your Team through Change will expertly guide you step by step through the entire change process so you can deliver the required outcomes whilst keeping your team and other stakeholders on board throughout. Understand the nature and complexities of the change process Define and develop a customised change plan and schedule Effectively communicate with, motivate and manage your team through the process Everything you need to think about, know and do to manage change effectively The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.
Say It and Solve It: Get the results you want from the business conversations that count
by Karl JamesKarl’s knowledge makes his voice in this territory unique and hugely readable.” Dave Lewis, President, Personal Care, Unilever Why are the most important conversations the most difficult to handle? You know you have to have them, but still you put them off. And you want them to go well but you don’t know how to make sure they do. How do you prepare? What words should you use? How do you make your point without getting too nervous, tongue-tied or upset? And how are you going to solve the problem that needs addressing without upsetting someone? Say It and Solve it will coach you in the ten expert skills that peace negotiators, mediators and therapists use to take on even the most challenging situations and make every conversation count. You’ll discover: · Fascinating insights into how conversations really work: when to listen, when to talk and when to shut up! · How to avoid the most common mistakes that everyone makes. · The ten most powerful skills you need to tackle any conversation in any situation. · Expert guidance on handling tricky conversations in real-world, workplace situations. Stop putting off those tricky conversations and start talking (and listening) your way to solutions and success.
The FT Guide to the Gurus: Includes Clayton Christensen, Jim Collins, Kim & Mauborgne, Michael Porter and many more
by Vaughan EvansClayton Christensen, Jim Collins, Malcolm Gladwell, Michael Porter, Kim and Mauborgne, Richard Rumelt... These are just some of the gurus featured in this 20-minute speed-read on the biggest movers and shakers in strategic thinking. Quick, fun, self-contained… This is the perfect way to get a solid grounding into management literature without the backache. The FT Guide to the Gurus: Strategy is structured into four areas, each of which contains ideas from four to six pathbreaking strategy gurus: Goals and Objectives Business Strategy Corporate Strategy Innovation Learn more about their big ideas and find out how they can change the way you do business today.
Key Management Models: The 75+ Models Every Manager Needs To Know
by Gerben Van den Berg Paul PietersmaThis best selling management book is a true classic. If you want to be a model manager, keep this new, even better 3rd edition close at hand. Key Management Models has the winning combination of brevity and clarity, giving you short, practical overviews of the top classic and cutting edge management models in an easy-to-use, ready reference format. Whether you want to remind yourself about models you’ve already come across, or want to find new ones, you’ll find yourself referring back to it again and again. It's the essential guide to all the management models you’ll ever need to know about. Includes the classic and essential management models from the previous editions. Thoroughly updated to include cutting edge new models. Two-colour illustrations and case studies throughout. The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.
Study Skills for Nursing and Healthcare Students
by Pat Maier Michelle Cowen Geraldine PriceAn accessible, student-friendly handbook that covers all of the essential study skills that will ensure that students get the most out of their Nursing or Healthcare course.. Study Skills for Nursing & Healthcare Students has been developed specifically to provide tried & tested guidance on the most important academic and study skills that students require throughout their time at university and beyond. Presented in a practical and easy-to-use style it demonstrates the immediate benefits to be gained by developing and improving these skills during each stage of their course.