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Body Language: How to know what's REALLY being said
by James BorgNever mind what you think you’re saying, what is your body saying? Over half of our communication is through our bodies, but how many of us know how to decipher this non-verbal language? Body Language will make sure you get it right every time. In seven simple lessons you’ll become an expert at reading others and controlling your own gestures to get the response you want. This definitive and indispensable guide to body language will help you: Make a good impression and be instantly likeable Match what you’re saying to the signals you’re sending so you send out clear, credible messages Learn how to read other people’s faces, eyes and tone of voice effectively Decipher the language of the limbs, from folded arms to crossed legs Figure out quickly when someone is lying James Borg’s Body Language will give you the magic formula to mastering the power of body language – the ultimate way to achieve success in work and life. The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.
Essentials of Management, The: Everything You Need To Succeed As A New Manager
by Andrew LeighDistilling years of hard-won success, experience, lessons and management wisdom, this book will help new and aspiring managers be the best they can be. For new and aspiring managers this exciting book will enable you to quickly learn all the clever and powerful tips, tricks, advice andknow-how that seasoned and experienced managers already know.You will pick up effective ideas and learn powerful, practical skills that will help you become a better, more successful manager who really delivers results.
Brilliant Project Leader: What the best project leaders know, do and say to get results, every time (Brilliant Business Ser.)
by Mike ClaytonMany people struggle to lead a project with a successful outcome and they fail to keep them to budget, deliver on time and motivate a team. This book combines practical tools, personal tips and psychological insights to that you can: Realistically plan not only your time and resources but everyone else's Understand your team's strengths and weaknesses Monitor everyone's work and review their progress Ensure your communication skills and feedback inspire and encourage your team Successfully meet project initiatives and objectives The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.
Interview Expert, The: How To Get The Job You Want
by John LeesWritten by the UK’s most well-respected expert, this is THE definitive guide to job interviews, covering absolutely everything you’ll ever need to know about the whole process – from planning and preparing to delivering a winning performance - in one, easy to- read and easy-to-access guide to success. For over 25 years, author John Lees has been at the forefront of careers advice and has spent all of his career training recruiters, interviewers, HR professionals and interviewees. He knows exactly what makes a great interview and offers his vast insider knowledge here.
You Can be Happy: The Scientifically Proven Way To Change How You Feel
by Daniel Freeman Jason FreemanDo you feel that there’s room for a bit more happiness in your life?A lot more even? Then here’s the good news: you have much more control over your happiness than you probably think. And in this book, you’ll discover the often simple, but easily overlooked, steps you can take to reclaim more of those good feelings. What’s more, every single suggested action in this book has been scientifically proven to have a positive and lasting effect on happiness. There’s no hype here, just plenty of real hope. Better still, there’s no need for radical life change and no complicated programme to follow. Instead you’ll find a raft of small and simple steps that will, over time, add up to a life with more pleasure and meaning - and with fewer negative emotions dragging you down. Nobody else can make you happy. But you can. Here’s all the help you need. Daniel Freeman is Professor of Clinical Psychology at Oxford University.Jason Freeman is a writer and editor.
Foundations for Population Health in Community/Public Health Nursing - E-Book: Foundations for Population Health in Community/Public Health Nursing - E-Book
by Marcia Stanhope Jeanette LancasterMaster the essentials of health promotion in community and public health nursing! Foundations for Population Health in Community/Public Health Nursing, 6th Edition provides clear, concise coverage of the nurse's role in preventing disease, promoting health, and providing health education in community settings. Case studies and critical thinking activities make it easier to apply concepts to community nursing practice. New to this edition are Healthy People 2030 guidelines and coverage of the latest issues, trends, and approaches. Written by well-known nursing educators Marcia Stanhope and Jeanette Lancaster, this streamlined text covers the fundamentals of designing effective nursing strategies for vulnerable and special populations. - Focus on health promotion throughout the text emphasizes initiatives, strategies, and interventions that promote the health of the community. - QSEN boxes illustrate how quality and safety goals, competencies, objectives, knowledge, skills, and attitudes can be applied in nursing practice in the community. - Levels of Prevention boxes identify specific nursing interventions at the primary, secondary, and tertiary levels, reinforcing the concept of prevention as it relates to community and public health care. - Applying Content to Practice boxes highlight how chapter content is applied to nursing practice in the community. - Practice Application scenarios present practice situations with questions and answers to help you apply concepts to community practice. - Genomics coverage provides a history of genetics and genomics and how they impact public/community health nursing care. - Coverage of ongoing health care reform issues includes the impact of the Patient Protection and Affordable Care Act of 2010 (ACA) on public health nursing. - Evidence-Based Practice boxes highlight current research findings, their application to practice, and how community/public health nurses can apply the study results. - NEW! COVID-19 pandemic information has been added. - NEW! Healthy People 2030 objectives are highlighted throughout the book, addressing the health priorities and emerging health issues expected in the next decade. - NEW! Updated content and figures reflect the most current data, issues, trends, and practices. - NEW! Expanded Check Your Practice boxes use Clinical Judgment (Next Generation NCLEX®) steps to guide your thinking about practice scenarios.
Bounce: Use The Power Of Resilience To Live The Life You Want
by Sue Hadfield Gill HassonWhat do you do when you feel like the world’s turned against you? What you do is BOUNCE. And this book shows you how you can face a world rife with disappointment, heartache, failure and rejection and still come through it with your head held high and with your hopes, dreams and life still very much intact. The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.
Brilliant Negotiations: What the best Negotiators Know, Do and Say (Brilliant Business Ser.)
by Nic PeelingThe benefits of being a brilliant negotiator are immense and this updated second edition of Brilliant Negotiations will show you how to negotiate skilfully and creatively in any situation – you will learn exactly what line of questioning and responses to take to get exactly what you want and a little more! It takes you through the key strategies and phases of negotiation, providing many examples of right and wrong approaches, and is packed full of insider tips to ensure you get what you want with minimum stress. It offers practical, compact advice, it is not academic or theoretical and doesn’t overburden the you with examples. Brilliant Outcomes: Get the most out of every negotiation situation. Get what you want and even a little more! Learn to be a tough and respected negotiator. The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.
Persuasive Writing: How to harness the power of words
by Peter FrederickDeveloped from powerful techniques consistently proven in the world of multi-million pound commercial bid writing, Persuasive Writing reveals the most efficient and effective ways to make your words work, time after time. Discover how to: Transform any document into something truly compelling and persuasive Understand what your reader really wants to hear and use this to get what you want Combine logic and emotion to convince even the most sceptical reader Whether you're writing for business or for pleasure, the longest document or the shortest email, with these and many more proven techniques, Persuasive Writing will ensure every word works for you.
You Know the Fair Rule eBook: Strategies for positive and effective behaviour management and discipline in schools
by Bill RogersYou Know the Fair Rule is a comprehensive, practical, and realistic guide to effective practice. The skills and approaches outlined are derived from Roger's work in schools as a consultant and from his mentor-teaching in challenging schools. This is a major revision of the second edition and covers: establishing classes effectively and positive discipline practice in the classroom working with children with behavioural disorders developing individual behaviour plans managing anger and conflict working with the challenging and hard-to-manage classes effective colleague support. Bill Rogers is undoubtedly the international guru of behaviour management. Although based in Australia, he spends at least 3 months of the year in the UK, running workshops and training for schools and universities.
Management Communication: Financial Times Briefing (Financial Times Series)
by Gordon AdlerA concise and pithy reference guide that gives busy decision makers everything they need to know about management communications to get the right results for their business This book provides you with all the powerful, practical and accessible guidance you need to transform the effectiveness of communication within your business. It will show you how to: § adopt a communications mindset § accept responsibility for your communication § take a strategic view of communications, whether you are internal or external, spoken, written or non-verbal, too § develop a simple, focused communication strategy § ensure that strategy is aligned with company strategy § take account of the interests, needs and language of your audience § make communication compelling, continuous and credible This book provides tried and tested tools, processes and techniques that are grounded in the reality of everyday business life. It offers a simple approach to strategic communication that will help you develop a practical framework for thinking about management communications, with questions to ask, examples and things to think about.
Influence: What it really means and how to make it work for you
by Jenny NabbenThe honest truth about influence: what it is, how it works and how you can do it better. Your ability to influence can spell the difference between success and failure in business: with it you can get things done, spark change and transform results as you gently persuade, convince and motivate others to get that ‘yes’. But understanding exactly what influential people do and the effect it has, remains a mystery to most of us – not any more. Influence combines the latest research in neuroscience and emotional intelligence with clever, practical and highly effective techniques to take your influencing skills to an impressive new level. Effectively influence any personality you encounter - in any situation Learn to properly listen, understand, and ask the right questions Speak persuasively and compellingly as you learn the real language of influence Be more productive, more efficient and get better results Expertly handle high-pressure situations and challenging people Influence is the silent skill that, when mastered, promises you powerful results. The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.
York Notes AS/A2: York Notes for AS & A2 (York Notes)
by Karen SayerTHE ULTIMATE GUIDES TO EXAM SUCCESS from York Notes - the UK's favourite English Literature Study Guides.York Notes for AS & A2 are specifically designed for AS & A2 students to help you get the very best grade you can.
Mastering Operational Risk PDF eBook: A practical guide to understanding operational risk and how to manage it (Financial Times Series)
by Tony Blunden John ThirlwellA practical guide, from the basic techniques, through to advanced applications, showing you what operational risk is, and how you can manage it. Mastering Operational Risk provides a step-by-step guide from the basic elements of operational risk through to advanced applications of operational risk management. Focusing on practical applications, it gives you the knowledge needed to understand what operational risk is and puts in place a workable way of managing it. The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.
Health and Health Care Delivery in Canada - E-Book: Health and Health Care Delivery in Canada - E-Book
by Valerie D. ThompsonGet the big picture on the past, present, and future of the Canadian health care system! The only text of its kind, Health and Health Care Delivery in Canada, 4th Edition helps to prepare you for a career as a health care professional in Canada. Content includes topics such as population health initiatives, the determinants of health, the role of federal agencies and provincial governments, health care funding, and issues and trends in health care. Case Examples and Thinking It Through questions guide you through the intersection of individual health and the health care system. Written by experienced educator Valerie D. Thompson, this textbook is ideal for all Canadian students beginning a career in health care. - Comprehensive approach features an engaging, easy-to-understand, personal writing style. - Thinking It Through questions ask you to explore personal views and critically consider the aspects of health and health care delivery. - Case Examples provide real-world scenarios related to the chapter topics. - Did You Know? boxes present facts, points of interest, and actual health care situations. - Chapter Summaries cover the chapter's key takeaways. - Review questions at the end of every chapter test your comprehension of the material. - Key Terms open each chapter. - NEW! Completely updated content is included in Thinking It Through, Did You Know? and Case Example feature boxes. - NEW! Content on Indigenous health includes the pre-colonial history of health care in Canada as well as post-colonial policies affecting Indigenous populations. - NEW! Issues of inclusion and inequality vis-à-vis the Social Determinants of Health are threaded throughout the book. - NEW! Coverage of the COVID-19 pandemic includes its impact on health care spending, social inequality, quarantine powers, public health, and the rights of the individual.
Brilliant Business Writing: How to inspire, engage and persuade through words (Brilliant Business Ser.)
by Neil TaylorFull of tips, examples and exercises that will transform your writing from the same old same old into something that’ll mark you out from the crowd. Get the confidence and creativity to take your business writing from something that does the job into something that’s brilliant. Brilliant outcomes Produce business writing people actually want to read Persuade and inspire people, sell more, or get that job Get a distinctive, powerful and engaging writing voice
How to be Confident with NLP: How to be Confident with NLP: Powerful techniques to boost your self-confidence
by David Molden Pat HutchinsonConfidence is a powerful force. When we have it, we feel we can take on the world; when we don’t, even the smallest challenge can feel impossible. But confidence isn’t something that has to come and go – it is possible to feel confident all of the time. How to be Confident with NLP, now in its second edition, will show you how neurolinguistic programming (NLP) can help you be confident anywhere, anytime. Whatever you need to do – presenting, meeting new people, supercharging a career or driving a car – NLP has all the tools to help you feel the way you want to feel. You’ll create new states of mind and new behaviours so you can call on an inner core of confidence whenever you need to. With the power of NLP you can be confident, not just some of the time but all of the time
FT Guide to Financial Spread Betting, The (Financial Times Series)
by Stuart FieldhouseAn introduction to the fast growing $1.5 billion foreign exchange trading marketplace, showing you how the markets work, how to trade them successfully and how to mitigate risk. The Financial Times Guide to Foreign Exchange Tradingis the authoritative primer, the first port of call for anyone interested in foreign exchange trading and wants to know what it is all about before taking the plunge.
How to Coach with NLP
by Robbie SteinhouseImprove your ability to understand, interact and communicate with others using the skills of coaching and NLP. This practical book contains easy to follow models, numerous real-life examples, a unique NLP based six-session coaching model and a unique section on the use of Hypnosis – an important NLP tool.
How to Get Things Done Without Trying Too Hard
by Richard TemplarIn this clever book, bestselling author Richard Templar delivers a collection of principles, tactics and techniques that will make sure things always get done, without you ever having to break a sweat or stay up into the small hours to do it.These pithy, self-contained ideas are so straightforward that you can even read the book itself without trying too hard.
F1 Racing Confidential: Inside Stories from the World of Formula One
by Giles RichardsAn access-all-areas look inside the thrilling world of Formula One.Formula One is one of the most intense, complex and secretive sports on the planet. Recent documentaries such as Netflix’s Drive to Survive series have given a glimpse of life inside the paddock, but there are so many more stories from this high-stakes, globe-trotting world that remain untold.In F1 Racing Confidential, Guardian journalist Giles Richards speaks to the men and women inside Formula One to reveal the inner workings of the world’s most glamorous motorsport. Featuring exclusive interviews with experts at every level – from drivers and team principals to engineers and pit mechanics – and from teams including Mercedes, Red Bull, McLaren and more, this is an unprecedented, behind-the-scenes look inside a modern Formula One team.With a foreword by former F1 world champion Damon Hill and contributions from dozens of insiders – including Lando Norris, Christian Horner and Toto Wolff – each with their own fascinating stories, insights and revelations, F1 Racing Confidential takes you inside Formula One like never before.
Practical Ideas, Games and Activities for the Primary Classroom (Classroom Gems)
by Paul BarronA collection of 150 unique games and activities to help support teaching in the primary classroom. Designed with busy teachers in mind, the Classroom Gems series draws together an extensive selection of practical, tried-and-tested, off-the-shelf ideas, games and activities guaranteed to transform any lesson or classroom in an instant. Easily navigable, allowing you to choose the right activity quickly and easily, these invaluable resources are guaranteed to save you time and are a must-have tool to plan, prepare and deliver first-rate lessons.
High Performance Sales Strategies: Powerful Ways To Win New Business
by Russell WardYOU’VE GOT JUST 60 MINUTES TO WIN OR LOSE YOUR NEXT SALE - HOW WILL YOU MAKE THEM COUNT? If your job is to win new business, then you’ll know it’s important to make a strong first impression. But do you realise that the first 60 minutes are critical to your chances of success? High Performance Sales Strategies is bursting with highly effective ways to make that first critical hour deliver. It’s a formula that’s been proven to work by thousands of sales people and through its revolutionary approach you’ll discover how to: Plan and prepare properly - be fully prepared for the meeting Understand your customers - get to the bottom of your client’s pains and challenges Make that sale - deliver a compelling value proposition that they can’t resist Stay upbeat - maintain your focus and adopt a positive mindset Build better relationships - turn new business into long term partnerships. High Performance Sales Strategies will give you extraordinary skills to deliver exceptional sales results – whatever your level.
Small Business Handbook: The Small Business Handbook: The Complete Guide to Running and Growing Your Business
by Steve ParksGetting a business off the ground is only part of the challenge. What every entrepreneur needs is a handbook to guide them through every stage of actually running their business, from finance to marketing, from sales to hiring and managing people. The Small Business Handbook is THE essential reference for anybody who is starting a business. It provides vital advice and guidance on all the day-to-day aspects of running your enterprise and also helps you plan your growth and exit strategy, so that whatever happens you'll be ready to tackle it, informed and prepared. The accompanying CD contains a whole range of useful templates and essential documents for use in running your business, and also features audio clips of successful entrepreneurs offering their tips and techniques for making your business really successful. Unlike many small business guides, Steve Parks is an entrepreneur with his own small but fast growning business. It's clear from every page of the handbook that he knows exactly what it's like to be in the reader's position, and he shares everything he wishes he had had during his early years of running his own business. The book is endorsed by the Institute of Entrepreneurs, and by a wide range of entrepreneurs who have been there and done it.
Wanted: How to become the most wanted employee around
by David FreemantleCompetition is intense, talent is rife and jobs are never secure. Whether you’re going after your first job, dream job or want to rise to the dizzy heights of success with your current or future employer, learn how you can be the most wanted employee around. Based on a life-time of experience working in the best companies around, David Freemantle gives you 50 ways to become the person everyone wants in their organisation: Use the power of influence to make any situation work for you Discover how to become instantly likeable Evolve and grow so you always have the edge Some examples from Wanted: - demonstrates the importance of ‘falling in love’ with the work you do. People in love with their work are more likely to be ‘wanted’ than people who hate their work - stresses the importance of ‘going mad’ (i.e. going and ‘Making A Difference’) and thus developing the skills and mindset to differentiate yourself as an individual - focuses on ‘being yourself’ and not being what someone else wants you to be. This relates to ambition, principles and behaviour