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Key Management Development Models: 70+ Tools For Developing Yourself And Managing Others
by David Cotton‘A very practical, engaging guide to the essential tools which managers at all levels need to be effective themselves and to develop others. Highly recommended.’ Stuart Chambers, former CEO of Pilkington plc Key Management Development Models gives you, at a glance, instant access to a full range of the best models available for developing your management skills and helping others to work and perform at their peak. For anyone seeking to develop their management skills it can be hard to know where to begin. Key Management Development Models explains the tools in detail – what they are and when and how to use them, with key practical tips. It’s like having your very own management development coach on hand explaining all the tools that you will ever need to know. EXPERT GUIDANCE FOR YOUR MANAGEMENT CAREER
Mind for Business, A: Get inside your head to transform how you work
by Andy GibsonUsing the most effective insights from psychology and neuroscience you can be more effective, more resourceful and develop the sharpest of business brains. The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.
Key Business Analytics: The 60+ Tools Every Manager Needs To Turn Data Into Insights
by Bernard MarrKey Business Analytics will help managers apply tools to turn data into insights that help them better understand their customers, optimize their internal processes and identify cost savings and growth opportunities. It includes analysis techniques within the following categories: Financial analytics – cashflow, profitability, sales forecasts Market analytics – market size, market trends, marketing channels Customer analytics – customer lifetime values, social media, customer needs Employee analytics – capacity, performance, leadership Operational analytics – supply chains, competencies, environmental impact Bare business analytics – sentiments, text, correlations Each tool will follow the bestselling Key format of being 5-6 pages long, broken into short sharp advice on the essentials: What is it? When should I use it? How do I use it? Tips and pitfalls Further reading This essential toolkit also provides an invaluable section on how to gather original data yourself through surveys, interviews, focus groups, etc.
Think Like An Innovator: 76 Inspiring Business Lessons From The World'S Greatest Thinkers And Innovators
by Paul SloaneInnovation can take you from failure to success, but if you need a helping hand then Think Like An Innovator can help you. With over 70 different leaders, innovators and business people, each covered in 500 words or less, you'll find out: · Who they are – a brief bio about the person · Their Challenge – the issue they faced and why it was a challenge · Their Innovation – the innovative solution they proposed · Lessons for you – insights for you on how to apply their innovation to your life Split in to 8 categories, you can find inspiration from: Artists - e.g. David Bowie, J K Rowling, Pablo Picasso Business Leaders - e.g. Jeff Bezos, Levi Strauss, Sidney Bernstein Genius' - e.g. Beethoven, Michelangelo, Shakespeare Inventors - e.g. Johannes Gutenberg, Louis Braille, Thomas Edison Mavericks - e.g. Anita Roddick, Nelson, Steve Jobs Pioneers - e.g. Dick Fosbury, Florence Nightingale, Marconi Scientists - e.g. Alexander Fleming, Charles Darwin, Galilleo Visionaries - e.g. John F Kennedy, Oprah Winfrey, Walt Disney Think Like An Innovator is full of inspiring insights to transform your working day.
Dynamic Supply Chains: How to design, build and manage people-centric value networks
by John Gattorna‘Dynamic Supply Chains is a masterpiece in the field of supply chain management’ Dr Rakesh Singh, Chairman, Institute of Supply Chain Management, India Dynamic supply chains are at the heart of your business. You need to get them right. Are your supply chains equipped to compete for a faster, more flexible future? Supply chains are not just part of your business: in many ways they are your business. They are made up of living, active people, and to really get supply chains right you need to capture the dynamism that people can bring to the flow of goods and services, both inside and outside your business. In this third edition of Dynamic Supply Chains, renowned international expert John Gattorna gives you a practical and effective new model for supply chains that will help you get closer to your customers and suppliers, and set your business on a new path to growth. John’s ‘outside-in’ philosophy is based on ‘Design Thinking’ principles, underpinned by business analytics, visualization, and the passion to get things done. This is indeed, supply chains by design.
Mosby's Sterile Compounding for Pharmacy Technicians: Principles and Practice
by Karen DavisGain a complete introduction to institutional pharmacy practice and efficiently prepare for the new sterile compounding certification exam! Comprehensively covering sterile products, aseptic technique, and the workings of the sterile compounding facility, Mosby's Sterile Compounding for Pharmacy Technicians: Principles and Practice, 2nd Edition, focuses on safe and accurate practice. This edition has expanded and updated coverage to address preparation, processing, medications, technique, and documentation, with review, analysis, and application of , , and and additional content on waste management, workflow, safety and compliance, billing and reimbursement, and emergency management. Illustrations abound, and content is brought to life with an updated art program, step-by-step procedures, and technician notes and alerts. Certification review questions are included with each chapter, and online student and instructor resources round out the offering. - Competency forms, lab activities, and sample compounding orders allow you to perform basic, hands-on aseptic manipulations in the lab. - Mini-case scenarios promote critical thinking and application. - Tech Notes, Tech Alerts, and Did You Know? boxes offer key information on-the-job success. - Content modeled after ASHP curriculum for technician training. - Chapter quizzes and an online sample exam offer student practice and exam preparation. - Instructor support materials online, including lesson plans, PowerPoint slides, a test bank, student handouts, answer keys, an image collection, and chapter pretests. - NEW! Expanded and updated content on all aspects of preparation, processing, medications, techniques, and documentation plus new content on the sterile environment; , , and ; hazardous materials and waste management; workflow, quality control; safety and compliance; billing and reimbursement; and emergency and disaster planning. - NEW! Procedure boxes with step-by-step instructions, technique photos, and rationales. - NEW and EXPANDED! Updated art program focuses on the sterile environment, equipment and supplies, and skills. - NEW! Chapter quiz questions and a sample exam prepare students for classroom exams or the new certification credentialing exam.
Project Management: How To Plan And Manage A Highly Successful Project
by Richard NewtonYou’ve been given a project to run. You know you need to get it right, but you don’t know what you need to do and in what order to make sure it all runs smoothly and you come out of it looking great. You need Project Management Step by Step. Almost every manager and businessperson finds at some time they need to complete a task that has sufficient complexity and importance that an ad-hoc approach to getting it done is just not enough. Managers in this common situation need the structure and rigour of a project management approach, yet very few managers are formally trained in project management or have the inclination, time or finances to become trained. They need an approach they can feel confident is sufficiently robust to ensure their success, but also simple enough to be immediately applicable. Project Management Step by Step provides the solution to this problem; a practical and immediate way to become a competent project manager. The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.
Emotional Resilience: Know What It Takes To Be Agile, Adaptable And Perform At Your Best
by Geetu BharwaneyThe first definitive, comprehensive, practical book on developing emotional resilience for business. Emotional resilience makes the difference between whether you cope (or not) with stressful situations – this book will help you build your emotional resilience so you can overcome any work challenge. Follow the emotional resilience roadmap to build your long term resilience, and learn how to quickly adapt to challenging situations as and when they occur.
Being Agile in Business: Discover Faster, Smarter, Leaner Ways To Work
by Belinda WaldockThe full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.
Brilliant Marketing: How To Plan And Deliver Winning Marketing Strategies - Regardless Of The Size Of Your Budget (Brilliant Business)
by Richard HallThe full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed. Brilliant Marketing shows anyone how they can devise and execute winning marketing strategies. With practical advice from start to finish, this updated new edition gives you the lowdown on what works and how you can succeed with your campaigns. Brilliant outcomes: Understand the ideas, actions, campaigns that make a real difference. Get a complete marketing skill-set to seduce and inspire. Be a master of strategy – from thinking to planning to execution.
How to be REALLY Productive: Achieving Clarity And Getting Results In A World Where Work Never Ends (Brilliant Business)
by Grace MarshallHow to be REALLY Productive has been officially announced as winner of 'The Commuter's Read' category for the 2017 Management Book of the Year award by the Chartered Management Institute (CMI) and the British Library. In the opinion of the awarding judges, this book will best serve commuters and retain their attention during a journey to work by inspiring them, informing them about and engaging them with a management and leadership topic. ***************************** If you want to know what it takes to be REALLY productive, read this. It's not just about to-do lists and managing your emails - it's about productivity you can really feel and a getting a better quality of life. ‘This book will challenge you to think differently about your work… and probably your life, too!’ Graham Allcott, author of How to be a Productivity Ninja ‘I guarantee that you’ll keep coming back to this book for a refresher course in how to maintain balance in your life.’ June Dennis, Head of the University of Wolverhampton Business School This book will change what you think it takes to be productive. True productivity in a world where the work never ends is not about working harder, faster or longer. It’s about working smarter, doing your best work and coming home knowing you delivered. You’ve already tried those other, old time-management techniques, but when you’re drowning in emails, meeting requests, deadlines, competing priorities, and never-ending to-do lists - they just haven’t worked! There’s always way too much to do and never enough time. This is a better way. How To Be Really Productive gives you practical guidance and key skills that will give you the freedom, space and mindset you need to get organised, focused and in control, to manage your workload and other people’s expectations and to get more of the right things done. So take control today and discover a new, empowering approach that will banish the stress, pressure and craziness and leave you feeling calm, balanced and really, really productive.
Positive Leader, The: How Energy And Happiness Fuel Top-Performing Teams
by Jan Muhlfeit Melina CostiDiscover how to banish stress and negativity, rediscover your best self and become an inspirational leader – starting now. Inspirational leaders: Target strengths, not weaknesses Have a dream Manage energy, not time Put happiness before success Based on cutting edge research, and with truly actionable advice, The Positive Leader shows you how. Former Chairman of Microsoft Europe, Jan Mühlfeit, turns the lessons he’s learnt from his years at the coalface of leadership into a ‘how to’ guide for busy managers. The Positive Leader gives you a four-point approach to becoming a happier and more inspirational leader. Discover and work to your strengths Identify your mission and vision Become a ‘Chief Energy Officer’ Lead yourself to happiness The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.
Brilliant Persuasion: Everyday Techniques To Boost Your Powers Of Persuasion (Brilliant Lifeskills)
by Stephen YoungThe full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed. Step by step, Brilliant Persuasion introduces you to a formidable selection of some of the most powerful persuasion techniques used by the most successful business men and women throughout the world. Using practical exercises that you will effortlessly adapt into your everyday speech, Brilliant Persuasion will ensure you: Naturally, lead people towards your way of thinking Quantum leap your negotiating skills Overcome objections Figure out the emotions behind your prospects’ decision-making process and covertly use this to your advantage Understand and acquire the basic technics of the language of persuasion and how to quickly integrate them into everyday business and life scenarios Foster long-term trust, credibility, and resonant rapport Understand why some words are more persuasive than others Subliminally plant suggestions and ideas into the minds of others.
Connected Leadership: How To Build A More Agile, Customer-Driven Business
by Simon HaywardConnected Leadership will show you how to: Create a more agile organisation & respond swiftly to changing markets & customer needs Cope with increasing market complexity & uncertainty Build trust, reputation & become a more authentic leader Develop a ‘connected leadership’ approach The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.
Bailey & Scott's Diagnostic Microbiology
by Patricia M. Tille**Textbook and Academic Authors Association (TAA) Textbook Excellence Award Winner, 2024** **Selected for Doody's Core Titles® 2024 in Laboratory Technology** Perfect your lab skills with the essential text for diagnostic microbiology! Bailey & Scott's Diagnostic Microbiology, 15th Edition Is known as the #1 bench reference for practicing microbiologists and as the preeminent text for students in clinical laboratory science programs. With hundreds of full-color illustrations and step-by-step methods for procedures, this text provides a solid, basic understanding of diagnostic microbiology and also covers more advanced techniques such as matrix-assisted laser desorption time-of-flight mass spectrometry. Written by noted CLS educator Dr. Patricia Tille, Diagnostic Microbiology has everything you need to get accurate lab test results in class and in clinical practice. - More than 800 high-quality, full-color illustrations help you visualize concepts. - Expanded sections on parasitology, mycology, and virology allow you to use just one book, eliminating the need to purchase other microbiology textbooks for these topics. - Hands-on procedures show exactly what takes place in the lab, including step-by-step methods, photos, and expected results. - Case studies allow you to apply your knowledge to diagnostic scenarios and to develop critical thinking skills. - Genera and Species boxes provide handy, at-a-glance summaries at the beginning of each organism chapter. - Learning objectives at the beginning of each chapter provide measurable outcomes to achieve by completing the chapter material. - A glossary defines terms at the back of the book and on the Evolve companion website. - New! Updated content includes infectious disease trends and new illustrations such as culture plate images of real specimens, complex gram stains, lactophenol cotton blue microscopy, and more. - NEW COVID-19 information has been added. - UPDATED topics include the Human Microbiome Project, expanded MALDI-TOF applications and molecular diagnostics in conjunction with traditional microbiology, additional streps, and significant news in mycology. - EXPANDED glossary defines terms on the Evolve companion website.
Going Viral: The 9 Secrets Of Irresistible Marketing
by Brent CokerThe full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed. Everyone wants their voice to be heard above the noise of other brands. But how do you get your messages to spread far and wide? It’s not just down to luck. If you want to make an impact, you need to make your marketing messages magnetic and, in this fascinating book, Brent Coker will show you how. Packed full of practical techniques, expert research and real-life examples, you’ll quickly uncover the nine secrets of irresistible marketing that will work whatever the size of your company. Discover the science behind the world’s most viral ideas, learn how to create messages that people can’t resist sharing and effortlessly build your brand.
Working with Mindfulness: Keeping Calm And Focused To Get The Job Done
by Michael Sinclair Josie SeydelWorking with Mindfulness will show you how to apply the transformative power of mindfulness to your busy working life. With simple, time effective tools and practices, you'll discover how to: Improve your resilience whilst reducing stress Increase your productivity, performance and efficiency Enhance your decision making, problem solving, delegating and prioritising skills Develop healthy working relationships with colleagues and clients Based on the groundbreaking science of mindfulness, and explained by two eminent Psychologists, you'll discover how mindfulness can help you create a healthy working life and boost your confidence to excel in business. Be calm, be focused, be mindful. The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.
How to Wow: 68 Effortless Ways To Make Every Customer Experience Amazing
by Adrian SwinscoeLooking to improve your customer experience? These 68 strategies will show you how to stand out from your competitors, whatever your business. Full of practical tips, inspiring insights and interviews with a wide range of leaders and entrepreneurs, How to Wow reveals all you need to deliver a world-class customer experience. Covering both the customer and business side of the equation, you’ll learn how to attract new customers, design a leading customer experience and quickly resolve a wide range of problems, plus much more. Don’t let your business fall behind, look inside and take your customer experience to the next level. “Essential and powerful insights for everyone who aspires to map out and enhance the customer journey and drive growth.” Keith Lewis, COO, Matchtech Group plc “At last – a book that provides practical ways of delivering the superior experience that today’s customers demand.” Olivier Njamfa, Co-Founder and CEO of customer experience software company Eptica
Leader's Guide to Emotional Agility: How To Use Soft Skills To Get Hard Results (The\leader's Guide Ser.)
by Kerrie FlemingThe Leader’s Guide to Emotional Agility takes a new approach to emotional intelligence in action and translates it into critical skills that every leader needs to get the most out of themselves and their people. It outlines 8 steps for achieving emotional agility and resilience: Step 1: Becoming authentic Step 2: Becoming self-aware Step 3: Becoming aware of others Step 4: Using the emotions Step 5: Understanding the emotions Step 6: Managing your own emotions Step 7: Managing the emotions of others Step 8: Mindfulness for leaders The chapters, underpinned with scientific research, offer real-life illustrations from leaders facing real challenges and triumphs, as well as exercises, case studies, tips and strategies to put these steps into action. It also includes a self-assessment at the start of the book to help you find out how emotionally agile you already are. This straight-talking guide is the ultimate guide for busy managers wanting hard advice on how to deal with the softer side of business life.
Smith's Anesthesia for Infants and Children E-Book: Expert Consult Premium
by Peter J. Davis Franklyn P. CladisWritten and edited by renowned experts in pediatric anesthesia, Smith's Anesthesia for Infants and Children provides clear, concise guidance on effective perioperative care for any type of pediatric surgery. The 10th Edition contains significantly revised content throughout, bringing you fully up to date with recent advances in clinical and basic science that have led to changes in today's clinical practice. - Offers comprehensive coverage of physiology, pharmacology, and clinical anesthetic management of infants and children of all ages. - Contains new chapters on Airway Physiology and Development, Normal and Difficult Airway Management, Ultrasound, Acute Pain Management, Chronic Pain Management, Palliative Pain Management, Infectious Diseases, and Education; plus extensively revised content on cardiovascular physiology; induction, maintenance, and recovery; organ transplantation, and more. - Features more than 100 video demonstrations, including regional anesthesia videos, echocardiograms of congenital heart lesions, anatomic dissections of various congenital heart specimens with audio explanations, various pediatric surgical operative procedures, airway management, and much more. - Provides outstanding visual guidance throughout, including full-color photographs, drawings, graphs and charts, and radiographic images. - Includes quick-reference appendices online: drug dosages, growth curves, normal values for pulmonary function tests, and a listing of common and uncommon syndromes. - Provides an interactive question bank online for review and self-assessment. - Enhanced eBook version included with purchase. Your enhanced eBook allows you to access all of the text, figures, and references from the book on a variety of devices.
Rules of Parenting, The: A Personal Code For Bringing Up Happy, Confident Children (Richard Templar's Rules Ser.)
by Richard TemplarOver 32,000 copies sold. The golden principles and behaviours to guide you smoothly through the challenges of raising children.
Brilliant Passing Psychometric Tests: Tackling Selection Tests With Confidence
by Rachel Mulvey Judith DoneAre you chasing a job that you really want, but need to get through a psychometric test to get hired? With the help of this book, you will learn exactly what the tests are like, why they matter, how to prepare for them, and how to succeed on the day. This book is packed with practice examples so that you know just what to expect, explaining how to get the right answer so you understand what you need to do to perform at your best when you’re in a test situation. Understand where and how psychometric tests fit in to the selection process Feel practised, prepared and confident Be ready to succeed in all different kinds of psychometric tests With plenty of tips, tricks and practice tests to help you, no matter what level or type of test you face, prepare to succeed! The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.
Influence Workout, The: The 10 steps proven to boost your powers of persuasion
by David Windle Guy MichaelsTake your performance to the next level with our tried-and-tested guide on influence. The Influence Workout has been specially developed to be clear, simple, very easy to follow and highly effective. Our unique pre-workout test will help you identify your weak and strong points and the straightforward 10-step improvement plan will show you how you can quickly boost your skills. Test yourself – Start by finding out your current confidence and knowledge of influence Follow the 10 Steps – Learn everything you need to know to become an expert influencer Take action - Experience 10 situations where you can apply your new-found skill in real life Face your fears - Take on 10 common influencing challenges to test your skills and find out how to handle them. This book really works. And just to be sure, it’s already been tested on over fifty readers just like you. Start your influence workout today and begin exercising your full potential. The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.
Smart Solution Book, The: 68 Tools For Brainstorming, Problem Solving And Decision Making
by David CottonThe Smart Solution Book explains each tool in detail – what it is, when and how to use it, its strengths and its limitations. The tools range from quick fixes, which can be used by someone working alone, to large scale solutions which can be used by groups of 100 and more. You can also use the tools separately or in combination with each other. Frame problems so they can be solved Find a solution to even the most intractable problem Enjoy the process of problem solving, whether alone or in collaboration with others Become more creative in your thinking so that, over time, solutions begin to present themselves The Smart Solution Book will change your way of thinking about business problems: apply the techniques and see the solutions unfold. The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.
Mastering Financial Mathematics in Microsoft Excel 2013: A Practical Guide To Business Calculations (The Mastering Series)
by Alastair DayFully updated and compliant with Excel 2013, this clearly explains the basic calculations for mathematical finance, backed up with simple templates for further use and development, and a workbook with exercises and solutions at the end of each chapter. The examples used are relevant to both managers and students in the UK and overseas. The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.