Primary Contact changing?

As the lead representative for your organsation, you must use your organisational address and email (named not generic 'office@' type mailbox address). personal addresses and emails are not accepted.

Changing the Primary Contact:

As only the Primary Contact can change this account information, the Primary Contact should arrange to change the Primary Contact information before they are no longer the relevant person to be in this role.

Primary Contact changing over a new Primary Contact

1. Go to My Homepage
2. Find the Sponsors link in the left hand navigation list
3. Select the tick box in the row of the Sponsor you wish to make Primary Contact
4. select the Primary Contact button on the right below the Sponsor table.
5. Select to ok in the confirmation box to change over the Primary Contact.

Primary Contact no longer in role, and need a new Primary Contact?

IPrimary Contact information can only be changed by the Primary Contact. This person is responsible for the managing of the account, sponsors and members and the correct usage of the account. They are the main contact person for RNIB Bookshare to raise any queries with your organisations usage of RNIB Bookshare and its resources.

t is a common occurance that the Primary Contact leaves or changes role and no one is able to change the information to a new Primary Contact. If this is the case, we can help you update your organisations account.

Please contact us and provide the following information:

• Name of organisation:
• New Primary Contact name:
• New Primary Contact job role:
• New Primary Contact organisational email:
• New Primary Contact contact tel:

Please note

One membership group per school or organisation is created on one staff member's account. That person is known as the "Primary Contact" and is the owner of the group, responsible for managing the group and inviting others to join the group in order to give them download rights.