Service Systems Engineering and Management

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Synopsis

This new textbook will provide state-of-the-art models, concepts and solution methods important in the design, control, operation, and management of service systems. It will cover supply chain management, warehouse & distribution, financial engineering, revenue management in airlines, retail engineering, health systems, and financial services, etc... The textbook is for the engineering market, emphasizing the application of operations research models to optimally design and manage service systems. Currently, no such textbook exists in the market. Service management textbooks tend to be focused on the business school audience and therefore treat the topic overly, or exclusively, qualitatively. Many do not include health systems, retail industries, or financial sectors in their coverage.

Book details

Series:
Operations Research Series
Author:
A. Ravi Ravindran, Paul M. Griffin, Vittaldas V. Prabhu
ISBN:
9781498723077
Related ISBNs:
9781351054188, 9781138747593, 9781138747593, 9781498723060, 9781498723060, 9781351054188, 9780367781323, 9781498723060, 9781138747593
Publisher:
CRC Press
Pages:
578
Reading age:
Not specified
Includes images:
No
Date of addition:
2018-04-19
Usage restrictions:
Copyright
Copyright date:
2018
Copyright by:
N/A 
Adult content:
No
Language:
English
Categories:
Business and Finance, Nonfiction, Technology