Help
It's a new RNIB Bookshare website, but we are still the same Bookshare service with the same resources. We have tried to keep the website as familiar to our customers as possible, whilst at the same time making it easier to use and well, just better really! We hope you will feel the same.
The Help Centre will guide you around using the new website and its features and using the resources we host from our publishers.
Our most common questions answered
- How do I change my password?
- How can I change the Primary Contact for my organisation?
- How can I update the learners for my organisation?
- I need to find out more about RNIB Bookshare's Privacy and GDPR practices
- I want to find out more about how I can get Dolphin EasyReader?
- I can't find the book I want, how can I request it?
Further information in our help areas
Manage my account
All about organisational accounts, learners and staff accounts, changing passwords and more
Reading accessible books
Read with Dolphin EasyReader, iPad, audio, braille or large print we have your questions answered
Training and support
Get the most out of RNIB Bookshare with our helpful training films and links to other services and support
Want to contact us?
Email bookshare@rnib.org.uk
Call us on 0300 303 8313, Monday to Friday, between 9am and 5pm
RNIB Bookshare, Royal National Institute of Blind People, Northminster House, Northminster, Peterborough PE1 1YN