Business Process Crowdsourcing Concept, Ontology and Decision Support

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Synopsis

This book conceptualises and develops crowdsourcing as an organisational business process. It argues that although for many organisations crowdsourcing still implies an immature one-off endeavour, when developed to a more repeatable business process it can harness innovation and agility. The book offers a process model to guide organisations towards the establishment of business process crowdsourcing (BPC), and empirically showcases and evaluates the model using two current major crowdsourcing projects. In order to consolidate the domain knowledge, the BPC model is turned into a heavyweight ontology capturing the concepts, hierarchical relationships and decision-making relationships necessary to establish crowdsourcing as a business process in an organisation. Lastly, based on the ontology it presents a decision tool that provides advice on making informed decisions about the performance of business process crowdsourcing activities.

Book details

Series:
Progress in IS
Author:
Nguyen Hoang Thuan
ISBN:
9783319913919
Related ISBNs:
9783319913902
Publisher:
Springer International Publishing
Pages:
N/A
Reading age:
Not specified
Includes images:
Yes
Date of addition:
2018-10-20
Usage restrictions:
Copyright
Copyright date:
2019
Copyright by:
Springer International Publishing AG 
Adult content:
No
Language:
English
Categories:
Business and Finance, Computers and Internet, Nonfiction