Public Service Innovations in China

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Synopsis

This edited volume presents case studies of the transformation of China’s public services over the past decade in China. As the country has experienced fundamental changes in its demographic, economic, social and environmental structures, demands on public services have been increasing tremendously, and have become unprecedentedly diverse. In response, innovations to provide new services, expand service recipients, adopt new technologies, engage partners, and streamline service processes have been employed widely in China to increase service efficiency, enhance quality, enlarge coverage, and improve citizen satisfaction. This book examines prominent cases of public service innovations in China, disclosing their causes, patterns, diffusion, and effects. These cases provide interesting evidence about the nature and effectiveness of public service innovations in China while highlighting to what extent these innovations can be explained by accepted theories and whether new theory building is needed. This book will be of value to academics and policymakers seeking to understand the evolving Chinese political system.

Book details

Edition:
1st ed. 2017
Series:
Governing China in the 21st Century
Author:
Yijia Jing, Stephen P. Osborne
ISBN:
9789811017629
Related ISBNs:
9789811017612
Publisher:
Springer Singapore, Singapore
Pages:
N/A
Reading age:
Not specified
Includes images:
Yes
Date of addition:
2018-11-05
Usage restrictions:
Copyright
Copyright date:
2017
Copyright by:
Yijia Jing, Stephen P. Osborne 
Adult content:
No
Language:
English
Categories:
Law, Legal Issues and Ethics, Nonfiction, Politics and Government