Human Resource Management in Hospitality Cases

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Synopsis

Human Resource Management in Hospitality Cases adopts a practical case-based approach to develop critical thinking and problem-solving skills in future hospitality managers. Using tried-and-tested real-life scenarios, this book thoroughly prepares hospitality students for a career in the field.
Chapters are comprised of 75 short vignettes, split into nine sections that reflect and cover the primary challenges facing hospitality managers on a daily basis, including leadership credibility, building and managing employee performance, managing a diverse workforce, dealing with problem behaviors, and many others, all contextualised within the hospitality industry. With a main "think point" and series of questions for each case, the book is a highly insightful and engaging read. Suggested answers and solutions to the questions can be found within the extensive online resources that complement the book. Each section is also contextualized and theorized with an additional reading section, organized by key concept.
This book will be essential for all students of hospitality and an invaluable resource for current practitioners in the field as well.

Book details

Author:
Peter Szende, Suzanne Markham Bagnera, Danielle Clark Cole
ISBN:
9781351233309
Related ISBNs:
9781351233316, 9780815378013, 9780815378013, 9780815378020, 9780815378020
Publisher:
Taylor and Francis
Pages:
280
Reading age:
Not specified
Includes images:
No
Date of addition:
2020-05-23
Usage restrictions:
Copyright
Copyright date:
2020
Copyright by:
N/A 
Adult content:
No
Language:
English
Categories:
Business and Finance, Nonfiction, Travel