The Human Touch Personal skills for professional success

You must be logged in to access this title.

Sign up now

Already a member? Log in

Synopsis

All professionals need strong interpersonal skills as they are a fundamental requirement in any business environment. This book specifically addresses the application of those key skills within professional job roles and the IT industry. It forms a comprehensive and practical reference manual relevant to a huge variety of situations. Topics include: building rapport; team working; leadership; negotiation; managing conflict; presentation skills; coaching and mentoring; and problem solving.

Book details

Author:
James Cadle, Debra Paul, Philippa Thomas
ISBN:
9781780171371
Related ISBNs:
9781780171388, 9781906124915, 9781780171395, 9781780171388, 9781906124915, 9781780171395, 9781780171388, 9781906124915
Publisher:
BCS Learning & Development Limited
Pages:
256
Reading age:
Not specified
Includes images:
No
Date of addition:
2020-10-28
Usage restrictions:
Copyright
Copyright date:
2012
Copyright by:
N/A 
Adult content:
No
Language:
English
Categories:
Business and Finance, Communication, Nonfiction