Managing Electronic Services A Public Sector Perspective

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Synopsis

This easy-to-read guide to portal/electronic services development will help organizations achieve more proficient project management in developing gateways to electronic services. The presentation discusses the most important challenges and the factors for success, addressing both the electronic services themselves and the gateways to them. While most books address the technical, managerial, or economic issues, Managing Electronic Services adopts an organizational perspective. This approach not only integrates the managerial, technical and economic issues, but also puts them into the context of a customers or users requirements and expectations.

Book details

Edition:
2000
Series:
Practitioner Series
Author:
Ake Grönlund, L. Albinsson
ISBN:
9781447105114
Related ISBNs:
9781852332815
Publisher:
Springer London
Pages:
N/A
Reading age:
Not specified
Includes images:
No
Date of addition:
2020-12-21
Usage restrictions:
Copyright
Copyright date:
2000
Copyright by:
N/A 
Adult content:
No
Language:
English
Categories:
Business and Finance, Computers and Internet, Nonfiction