HANDB OF BEHAVIORAL OPERATIONS MANAGE C Social and Psychological Dynamics in Production and Service Settings

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Synopsis

The Handbook of Behavioral Operations Management provides easy-to-access insights into why associated behavioral phenomena exist in specific production and service settings, illustrated through ready-to-play games and activities that allow instructors to demonstrate the phenomena in class settings along with applicable prescriptions for practice. By design the text serves a dual role as a desk/training reference to those practitioners already in the field and presents a comprehensive framework for viewing behavioral operations from a systems perspective. As an interdisciplinary book relating the dynamics of human behavior to operations management, this handbook is an essential resource for practitioners seeking to develop greater system understanding among their workers, as well as for instructors interested in emphasizing the practical relevance of behavior in operational settings.

Book details

Author:
Elliot Bendoly, Wout Van Wezel and Daniel G. Bachrach
ISBN:
9780190239329
Related ISBNs:
9780199357239, 9780199357215, 9780199357222
Publisher:
Oxford University Press
Pages:
N/A
Reading age:
Not specified
Includes images:
Yes
Date of addition:
2022-12-13
Usage restrictions:
Copyright
Copyright date:
2015
Copyright by:
Oxford University Press 
Adult content:
No
Language:
English
Categories:
Business and Finance, Nonfiction