Innovative Priority Mechanisms in Service Operations Theory and Applications

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Synopsis

This book introduces the most advanced and recent theoretical research on innovative priority mechanisms in service settings. It covers cutting-edge topics on service innovations such as line-sitting, service-position-trading, referral priority programs, queue-scalping, distance-based priority, and dynamic priority policy. It also contains a variety of practical examples and applications which help managers to make better decisions and to develop a coherent business strategy.This book appeals to a wide readership, from academics and Ph.D. students who are interested in priority mechanisms, to service managers and researchers in the service industry.This is an open access book.

Book details

Edition:
1st ed. 2023
Series:
SpringerBriefs in Service Science
Author:
Shiliang Cui, Zhongbin Wang, Luyi Yang
ISBN:
9783031308413
Related ISBNs:
9783031308406
Publisher:
Springer International Publishing
Pages:
N/A
Reading age:
Not specified
Includes images:
Yes
Date of addition:
2023-07-24
Usage restrictions:
Copyright
Copyright date:
2023
Copyright by:
The Editor 
Adult content:
No
Language:
English
Categories:
Business and Finance, Nonfiction