Innovative Priority Mechanisms in Service Operations Theory and Applications
Synopsis
This book introduces the most advanced and recent theoretical research on innovative priority mechanisms in service settings. It covers cutting-edge topics on service innovations such as line-sitting, service-position-trading, referral priority programs, queue-scalping, distance-based priority, and dynamic priority policy. It also contains a variety of practical examples and applications which help managers to make better decisions and to develop a coherent business strategy.This book appeals to a wide readership, from academics and Ph.D. students who are interested in priority mechanisms, to service managers and researchers in the service industry.This is an open access book.
Book details
- Edition:
- 1st ed. 2023
- Series:
- SpringerBriefs in Service Science
- Author:
- Shiliang Cui, Zhongbin Wang, Luyi Yang
- ISBN:
- 9783031308413
- Related ISBNs:
- 9783031308406
- Publisher:
- Springer International Publishing
- Pages:
- N/A
- Reading age:
- Not specified
- Includes images:
- Yes
- Date of addition:
- 2023-07-24
- Usage restrictions:
- Copyright
- Copyright date:
- 2023
- Copyright by:
- The Editor
- Adult content:
- No
- Language:
-
English
- Categories:
-
Business and Finance, Nonfiction