Mobile Banking and Access to Public Services in Bangladesh Influencing Issues and Factors

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Synopsis

This Element examines the role of mobile banking in accessing public services in Bangladesh. It also identifies the key influencing factors and challenges in accessing public services through mobile banking and suggests policy measures to overcome these challenges. Based on a survey of 300 people, the study finds that mobile banking facilitates access to public services, which is beneficial and effective for both rural and urban users, as technology can increase the quality of work. Despite the benefits, some individuals are reluctant to use the service due to high transaction costs and a lack of digital literacy.

Book details

Series:
Elements in the Economics of Emerging Markets
Author:
M. Kabir Hassan, Jannatul Ferdous, Hasanul Banna
ISBN:
9781009447072
Related ISBNs:
9781009454025, 9781009454025
Publisher:
Cambridge University Press
Pages:
75
Reading age:
Not specified
Includes images:
Yes
Date of addition:
2024-03-21
Usage restrictions:
Copyright
Copyright date:
2024
Copyright by:
M. Kabir Hassan, Jannatul Ferdous, and Hasanul Banna 
Adult content:
No
Language:
English
Categories:
Business and Finance, Nonfiction